Qureos Mentor

MongoDB

<div>
 MongoDB is seeking a Strategic Financial Analyst to grow our Strategic Finance team. You will be responsible for the financial and analytical aspects of key business decisions, go-to-market strategies, resource allocation, partnership, and investment decisions. The Strategic Financial Analyst is expected to make significant contributions to the success of MongoDB by enabling executives and team leaders to make better decisions and will work closely with them to evaluate, plan, execute, and measure strategic business initiatives.
 
 
 This position requires an adaptable self-starter who is able to work comfortably and communicate clearly with stakeholders across the organization, progress tasks from start to finish, and enjoy working in a fast-paced, challenging environment. This will be a hybrid in-office/remote role, and we are looking for candidates who plan to be available in our New York City office for approximately two days per week.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Own the company self-serve and product-led-growth forecast model
 </li>
 <li>
 Help drive the annual planning process; prepare monthly and quarterly board and executive reporting
 </li>
 <li>
 Support the investor relations function and corporate development initiatives, including any potential M&amp;A
 </li>
 <li>
 Conduct ad-hoc analyses and build financial models to inform teams on operating strategies, investment recommendations, and new business opportunities
 </li>
 <li>
 Develop cross-functional partnerships with Leadership across the company to review investment opportunities, growth levers, and align on a resourcing model
 </li>
 <li>
 Lead, collaborate, and contribute to business case development of new strategic initiatives
 </li>
 <li>
 Provide strategic advice and direction to facilitate fast decision-making
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1 to 3 years experience in investment banking, management consulting, or an analytical role at a data-driven technology company
 </li>
 <li>
 Superior analytical, critical thinking, and quantitative skills
 </li>
 <li>
 Ability to analyze data, draw conclusions, and develop actionable recommendations
 </li>
 <li>
 Confidence to forge strong relationships with business partners at all levels of the organization
 </li>
 <li>
 Drive for results and a sense of urgency with the capacity to multitask and prioritize
 </li>
 <li>
 Highly organized with rigorous attention to detail
 </li>
 <li>
 Excellent oral and written communication skills
 </li>
 <li>
 Candidates must possess substantial experience with financial modeling and proficiency in Excel
 </li>
 <li>
 Experience with data acquisition tools (e.g., SQL) and large datasets is a plus
 
 
 </li>
 </ul>
 
 About MongoDB
 
 
 
 MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB&rsquo;s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
 
 
 With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we&rsquo;re powering the next era of software.
 
 
 Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It&rsquo;s what makes us MongoDB.
 
 
 To drive the personal growth and business impact of our employees, we&rsquo;re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees&rsquo; wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it&rsquo;s like to work at MongoDB, and help us make an impact on the world!
 
 
 MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
 
 
 MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 Req ID: 1273383148
 
 
 MongoDB&rsquo;s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB&rsquo;s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
 
 
 MongoDB&rsquo;s base salary range for this role in the U.S. is:
 
 
 $64,000&mdash;$127,000 USD
</div>

Strategic Financial Analyst

<div>MongoDB is seeking a Staff Product Security Engineer to lead cloud security initiatives for MongoDB Atlas and the cloud platforms that power it across AWS, GCP, and Azure. You'll be a senior individual contributor in the MongoDB Product Security organization, a diverse team responsible for the security of all customer‑facing products, including Atlas, self‑managed/server, and a broad ecosystem of related services and tools.

Within Product Security, the Cloud Security team focuses specifically on Atlas control plane and data plane environments and the underlying cloud platforms, partnering closely with Atlas engineering, SRE, other security engineering teams, and global security operations to build and defend secure‑by‑default, large‑scale, multi‑tenant cloud services.

We are looking to speak to candidates who are based in New York City.
<h3 class="jobSectionHeader">
Requirements</h3>
<ul><li>~10+ years of experience in application, product, and/or cloud security for large-scale, customer-facing systems</li>
<li>Deep hands-on expertise with cloud security architecture across AWS, GCP, and Azure, with experience across:</li>
<li><ul><li>VPC/networking (segmentation, egress controls, private connectivity)</li>
<li>IAM (roles, policies, workload identity, cross-account access)</li>
<li>Keys and secrets (KMS, HSMs, secret management systems)</li>
<li>Container/orchestration security (e.g., Kubernetes, ECS, serverless)</li>
<li>Multi-tenant control planes and blast-radius reduction patterns</li>
</ul></li><li>Strong track record leading complex security programs from definition through rollout and measurable impact</li>
<li>Ability to read and reason about code in languages like Go and Java or similar, and familiarity with IaC (e.g., Terraform/CloudFormation), CI/CD, and security automation tooling</li>
<li>Experience assessing and securing modern AI and ML-powered features in cloud environments, including data protection, model and prompt abuse, and responsible use of third-party AI services</li>
<li>Excellent written and verbal communication skills; you can explain complex risks and trade-offs to technical and non-technical audiences and influence without direct authority</li>
</ul><h3 class="jobSectionHeader">In this role you will&hellip;</h3>

In this Staff Product Security Engineer role, you will:
<ul>
<li>Own and lead Atlas cloud security initiatives such as control plane hardening, cloud security baselines, IAM and customer account protection, and data-plane protections for multi-tenant environments</li>
<li>Translate risk and product roadmap goals into measurable workstreams, defining problem statements, requirements, success metrics, and delivery plans that align with Atlas engineering and SRE priorities</li>
<li>Design and review large-scale cloud architectures, including networking, identity, secrets management, and service-to-service access, and define secure reference architectures that can be reused across Atlas teams</li>
<li>Embed security into platforms and guardrails by partnering with security engineering and platform teams to implement policies and automation that make secure-by-default behavior the easiest path for developers</li>
<li>Leverage CSPM, infrastructure vulnerability data, and IaC scanning to drive concrete, prioritized hardening work in Atlas environments, with clear coverage and posture metrics</li>
<li>Lead assessments for Atlas features and platform changes, including design reviews, threat modeling, code review, and targeted testing, with a focus on pragmatic, partner-friendly guidance</li>
<li>Partner with detection &amp; response, SRE, and other security teams to provide product and cloud context during incidents, threat hunts, and cloud posture investigations</li>
<li>Mentor and level up others, contributing to documentation, internal talks, and training that improve Atlas and cloud security practices across MongoDB</li>
<li>Serve as a visible security leader and trusted partner for Atlas engineering and SRE leadership on cloud security trade-offs and roadmap decisions</li>
</ul><h3 class="jobSectionHeader">Nice to Haves</h3>
<ul><li>Prior experience as a security lead for a multi-tenant SaaS or cloud platform, particularly in data, database, or infrastructure-as-a-service domains</li>
<li>Direct experience with Atlas-like environments: control planes managing resources across multiple cloud providers, with strong isolation and blast-radius containment requirements</li>
<li>Experience driving improvements in CSPM, vulnerability management, and IaC scanning signal quality and developer adoption at scale</li>
<li>Public contributions to the security community (talks, tools, standards, or publications) in cloud, product, or application security</li>
<li>Experience mentoring other senior/staff engineers, or serving as a bar-raiser in interviews for product/cloud security roles</li>
</ul><h3 class="jobSectionHeader">About MongoDB</h3>

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 1273392039</div>

Staff Product Security Engineer, Cloud Security

<div>MongoDB is seeking a Senior Manager, Executive Support to lead and shape our Executive Support department, ensuring alignment with our most senior assistants and their executives. This role will be based out of New York City, and provide coaching and development to the Senior Executive Assistants supporting C-suite executives across the company. Your day will consist of designing scalable frameworks for communication, operations, and team development, while collaborating closely with CSuite executives, their assistants, and cross-functional teams to ensure business priorities are seamlessly executed.

The right candidate will have a strategic mindset and strong relationship-building skills, able to juggle the sophisticated and elevated expectations of senior leaders while championing operational excellence. You should feel comfortable interacting with senior leadership, managing experienced assistants, prioritizing needs effectively across geographies, business units, and rapidly shifting priorities. You should be highly organized, able to build and scale frameworks, and passionate about leading teams with a focus on engagement and development.
<h3 class="jobSectionHeader">
Responsibilities</h3>
<ul><li>Iterate on and champion the Executive Support function, developing scalable frameworks that drive consistency and operational excellence globally</li>
<li>Management of Executive Assistants to the CSuite executives: provide mentorship, and own processes to ensure growth and alignment on cross functional company priorities</li>
<li>Act as a liaison between Senior Executives and Assistants to CSuite Leaders, building and nurturing strong relationships with executives and their assistants to enable effective communication and seamless execution of individual expectations across scheduling, traveling and key deliverables</li>
<li>Balance and meet the high demands of C-suite leaders by thoroughly understanding their priorities, anticipating their needs, and ensuring all executive support processes are tailored to meet dynamic requirements</li>
<li>Foster team engagement and growth across the global executive support function in partnership with another Senior Manager and the Director of the department</li>
<li>Develop and implement processes, tools, and best practices to drive operational efficiency while enabling business priorities to be executed seamlessly across regions and business units. Ensure alignment on expectations globally</li>
<li>Implement strategies for growth and development within the Executive Support team, including training, development initiatives, and fostering a collaborative culture levels of support</li>
</ul><h3 class="jobSectionHeader">Requirements</h3>
<ul><li>Experience: 10+ years of relevant experience in executive support leadership roles, ideally supporting C-suite executives and managing global teams in a dynamic, fast-paced environment</li>
<li>Proven ability to lead and mentor high-performing teams, with exceptional skills in motivating and developing others</li>
<li>Ability to navigate elevated expectations and interact confidently and discreetly with senior leaders and stakeholders</li>
<li>Exceptional interpersonal skills, with a track record of building trust and managing relationships effectively at the most senior levels of an organization</li>
<li>Strong ability to design scalable frameworks and optimize operations to support the evolving needs of a global organization</li>
<li>Deep understanding of operational efficiency, with experience managing and improving workflows across regions and business units</li>
<li>Ability to communicate clearly, concisely, and effectively, both verbally and in writing, with attention to detail in sensitive matters</li>
<li>Adept at managing multiple priorities, anticipating challenges, and implementing practical solutions quickly and efficiently</li>
<li>Proficiency with tools such as Google Workspace, calendar management systems, video conferencing software, and presentation tools</li>
<li>Open to working flexible hours and traveling periodically to MongoDB offices or events as needed</li>
<li>Demonstrated understanding of managing across time zones and regions, enabling engagement across teams worldwide</li>
</ul><h3 class="jobSectionHeader">About MongoDB</h3>

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Req ID: 1273391163</div>

Senior Manager, Executive Support

<div>
 MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
 
 
 We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
 
 
 This role can be based out of our Dubai office, or remotely in the United Arab Emirates region.
 
 
 As an ideal candidate, you will have
 
 
 <ul>
 <li>
 Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
 </li>
 <li>
 Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
 </li>
 <li>
 Experience designing with scalable and highly available distributed systems in the cloud and on-prem
 </li>
 <li>
 Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
 </li>
 <li>
 Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
 </li>
 <li>
 Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
 </li>
 <li>
 The ability to travel up to 25%
 </li>
 <li>
 A Bachelor&rsquo;s degree or equivalent work experience
 
 
 </li>
 </ul>
 You may also have
 
 
 <ul>
 <li>
 Experience selling databases and/or deploying applications with any of the major cloud providers
 </li>
 <li>
 Experience with database programming and data models
 </li>
 <li>
 Experience in data engineering or AI/ML projects
 </li>
 <li>
 Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
 </li>
 <li>
 Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
 </li>
 <li>
 A MongoDB Certification
 </li>
 <li>
 A Cloud Provider Certification
 
 
 </li>
 </ul>
 What you do at MongoDB
 
 
 In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
 
 
 <ul>
 <li>
 Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
 </li>
 <li>
 Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
 </li>
 <li>
 Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
 </li>
 <li>
 Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
 </li>
 <li>
 Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
 </li>
 <li>
 Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
 </li>
 <li>
 Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
 
 
 </li>
 </ul>
 What you will learn
 
 
 MongoDB Product Suite Mastery
 
 
 <ul>
 <li>
 Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
 </li>
 <li>
 Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
 </li>
 <li>
 Relational Migrator: Learn to migrate from relational databases seamlessly
 
 
 </li>
 </ul>
 Market-Relevant Technologies
 
 
 <ul>
 <li>
 Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
 </li>
 <li>
 Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
 
 
 </li>
 </ul>
 Modern Architecture Design
 
 
 <ul>
 <li>
 Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
 </li>
 <li>
 Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space
 
 
 </li>
 </ul>
 Sales Techniques and Soft Skills
 
 
 <ul>
 <li>
 Effective Communication: Master presentations, demonstrations, and whiteboarding
 </li>
 <li>
 Client Interaction: Develop strategies for discovery and objection handling
 
 
 </li>
 </ul>
 Industry Insights
 
 
 <ul>
 <li>
 Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
 
 
 </li>
 </ul>
 
 About MongoDB
 
 
 
 MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB&rsquo;s unified database platform&mdash;the most widely available, globally distributed database on the market&mdash;helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
 
 
 With offices worldwide and nearly 60,000 customers&mdash;including 75% of the Fortune 100 and AI-native startups&mdash;relying on MongoDB for their most important applications, we&rsquo;re powering the next era of software.
 
 
 Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It&rsquo;s what makes us MongoDB.
 
 
 To drive the personal growth and business impact of our employees, we&rsquo;re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees&rsquo; wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it&rsquo;s like to work at MongoDB, and help us make an impact on the world!
 
 
 MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
 
 
 MongoDB is an equal opportunities employer.
 
 
 Req ID 426108
</div>

Senior Solutions Architect

<div>The IT Go-to-Market organization builds and operates the technology platforms that power Sales, Marketing, and Revenue Operations. These products enable scalable lead generation, pipeline management, deal execution, and revenue insights across the business.

As a Senior Product Manager on the IT Go-to-Market (GTM) team, you will own internal technology products that support critical GTM capabilities such as CRM platforms, lead-to-quote workflows, sales productivity tools, and marketing automation systems.

You will work closely with Sales, Marketing and RevOps teams to define product strategy, prioritize initiatives, and deliver solutions that improve seller productivity, accelerate deal execution, and enable data-driven decision-making.
<h3 class="jobSectionHeader">
Responsibilities</h3>

Product Strategy &amp; Vision
<ul>
<li>Define and communicate the product vision and roadmap for GTM technology platforms</li>
<li>Translate business strategy and operational needs into scalable product capabilities</li>
<li>Identify opportunities to improve seller productivity, marketing effectiveness, and revenue workflows through technology</li>
<li>Align product strategy with enterprise architecture, security, and platform standards</li>
</ul>
Product Lifecycle Ownership
<ul>
<li>Own the end-to-end lifecycle of GTM products from discovery and requirements through delivery and continuous improvement</li>
<li>Develop clear product requirements (PRDs), define success metrics, and track product adoption and impact</li>
<li>Use user feedback and data insights to refine priorities and improve the product experience</li>
</ul>
Stakeholder Engagement
<ul>
<li>Partner with Sales, Marketing, RevOps, Finance, Security, and IT teams to understand pain points and identify opportunities</li>
<li>Represent the voice of the user, ensuring solutions address real operational challenges</li>
<li>Communicate priorities, trade-offs, timelines, and progress clearly to stakeholders and leadership</li>
<li>Build strong partnerships with engineering teams, architects, and external vendors</li>
</ul>
Roadmap &amp; Delivery
<ul>
<li>Own and maintain the product backlog and roadmap, prioritizing work based on business impact and technical feasibility</li>
<li>Collaborate closely with engineering teams in an Agile environment to plan and deliver product releases</li>
<li>Balance new feature development with platform improvements and technical debt</li>
<li>Ensure smooth product delivery by managing cross-team dependencies and aligning stakeholders</li>
</ul>
Adoption &amp; Change Management
<ul>
<li>Partner with enablement and change management teams to drive adoption of new GTM capabilities</li>
<li>Communicate product changes and new features across impacted teams</li>
<li>Monitor KPIs and support incident or problem management when issues arise</li>
</ul><h3 class="jobSectionHeader">Requirements</h3>
<ul><li>10+ years of experience in product management, ideally supporting enterprise or internal technology platforms</li>
<li>Experience working with Go-to-Market systems such as CRM platforms, marketing automation tools, or lead-to-quote workflows</li>
<li>Strong ability to translate business needs into clear product strategy, requirements, and roadmap priorities</li>
<li>Experience working closely with engineering teams in Agile delivery environments</li>
<li>Strong stakeholder management skills across business and technical teams</li>
<li>Technical fluency in enterprise systems, integrations, and SaaS platforms</li>
<li>Excellent communication skills with the ability to explain complex technical and business concepts to diverse audiences</li>
<li>Experience with Salesforce or comparable CRM platforms.</li>
<li>Familiarity with AI-enabled GTM workflows or automation tools</li>
<li>Experience using product metrics and analytics to guide decisions</li>
<li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)</li>
</ul><h3 class="jobSectionHeader">About MongoDB</h3>

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273386451</div>

Senior Product Manager - IT Go-to-Market AI

<div><h3 class="jobSectionHeader">About the job</h3>

We are looking for a seasoned Strategy &amp; Planning professional to help us lead the Customer Success Strategy &amp; Planning function worldwide. You will be responsible for learning the ins and outs of each major MongoDB Sales and Customer Success Business, play a critical role in building relationships with the senior leadership team, developing the team, and drive forward initiatives that will help us unlock sales revenue. The ideal candidate understands what makes a team thrive, has a strong interest in data analysis to tell stories, and thrives in shaping narratives that are conducive to helping our Sales team grow.

Our Strategy and Planning team, part of our broader Sales Operations team, strives to help our field organizations go faster and grow faster. This function acts as business partners to our Senior Leaders. You have an opportunity to embed yourself as the &quot;COO&quot; of the Customer Success business, and your responsibilities will range across a variety of strategic initiatives including analyzing inefficient business rules, piloting new roles / engagement mechanisms, optimizing for obstacles in the sales / csm partnership process, and analyzing sales data to come up with meaningful business insights.
<h3 class="jobSectionHeader">
The Opportunity</h3>

As the Senior Manager of Strategy and Planning, you will:
<ul>
<li>Help drive the analytical rhythm of our business including quarterly business reviews, org deep dives</li>
<li>Partner with Senior leadership to drive customer, market and segment specific analyses to uncover insight</li>
<li>Become an expert in business and CS rules</li>
<li>Conceptualize and pilot new programs to test the effectiveness of various roles / comp plans / engagement mechanisms</li>
<li>Lead the quarterly and annual business planning for the CS teams</li>
<li>Collaborate with various business units to drive productivity and headcount scenario analyses</li>
</ul><h3 class="jobSectionHeader">The Ideal Candidate</h3>
<ul><li>Bachelor's Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)</li>
<li>5+ years of work experience in either Sales Strategy / Consulting / Sales Operations / Analytics</li>
<li>You have experience supervising direct reports</li>
<li>Effective communicator who can break down convoluted technical concepts into simple business vernacular</li>
<li>Strong SQL knowledge with an ability to write SQL queries to extract data needed for analysis is preferred but not required</li>
<li>You are a spreadsheet wizard with the ability to manipulate and analyze data</li>
<li>Experience with at least one major business intelligence tool (Tableau,Google Data Studio,Looker)</li>
<li>You can navigate your way around Salesforce.com with relative ease</li>
</ul><h3 class="jobSectionHeader">About MongoDB</h3>

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273355192</div>

Senior Manager, Strategy & Planning

<div>Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.

We are looking to speak to candidates who are based in Chicago for our hybrid working model.
<h3 class="jobSectionHeader">
Our ideal candidate will have</h3>
<ul><li>7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)</li>
<li>4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers</li>
<li>A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB</li>
<li>A mind for technology - we'll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts</li>
<li>The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc</li>
<li>An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment</li>
<li>A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem</li>
<li>Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)</li>
<li>Prior exposure to database, cloud, and infrastructure technology is a plus</li>
</ul><h3 class="jobSectionHeader">On a given day in this role you will:</h3>
<ul><li>Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth</li>
<li>Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health &amp; strategies for operating and maturing their MongoDB environments</li>
<li>Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues</li>
<li>Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions</li>
<li>Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization</li>
<li>Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team's eyes and ears in this field</li>
<li>De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same</li>
<li>Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio</li>
<li>Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan</li>
<li>Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization</li>
<li>Document all customer interactions in internal systems, including Gainsight and Salesforce.com</li>
<li>Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be in the best position to identify and share back with internal teams</li>
<li>Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success</li>
<li>Forecast expected churn and growth to your senior leadership team</li>
<li>Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team</li>
<li>Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow</li>
</ul><h3 class="jobSectionHeader">About MongoDB</h3>

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273369273</div>

Senior Customer Success Manager

Join MongoDB and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.