Qureos Mentor

Monro Auto Service and Tire Centers

<div><p>Flat Rate Compensation: Technicians can earn $25.00-40.00/hour in flat rate pay based upon experience.
</p><p>Our technicians are paid through a flat-rate, performance-based system designed to reward skill and efficiency.
<br>
You earn a set amount for each eligible task you complete, giving you the opportunity to maximize your earnings
<br>
through your expertise and hard work. Flat rate is paid based upon teammate productivity.<br>
<br>
</p><div>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.<br>
 </div><div></div><br>
<div>BENEFITS<br>
</div><div></div><br>
<ul><li>Performance based incentives
</li></ul><ul><li>Paid vacation and holidays for Full-Time Teammates
</li></ul><ul><li>Reimbursement for ASE Certifications
</li></ul><ul><li>401k eligibility immediately upon hire
</li></ul><ul><li>Direct Deposit
</li></ul><ul><li>Employee Discounts
</li></ul><ul><li>Healthcare, Vision, and Dental for Full time teammates
</li></ul><ul><li>Employee Access Perks
</li></ul><ul><li>Career Advancement Opportunities</li></ul></div>
<br>Responsibilities
<br><div><div><ul><li>Perform basic vehicle diagnostics to properly identify required repairs.
</li><li>Consistently complete Monro&rsquo;s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
</li><li>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
</li><li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
</li><li>Consistently perform service(s) in accordance with Monro&rsquo;s safety standards including but not limited to Monro&rsquo;s Wheel Torque, Oil safety and compliance procedures
</li><li>Test drive vehicles in accordance with Monro&rsquo;s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
</li><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
</li><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
</li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
</li><li>Perform other duties as assigned and required.</li></ul></div></div>
<br>Qualifications
<br><div><div><ul><li>High School Diploma or equivalent.
 </li><li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
 </li><li>ASE certification and State Inspection license (where applicable) preferred.
 </li><li>Must possess a current valid driver&rsquo;s license and have a satisfactory Motor Vehicle Report (MVR)
 </li><li>Required to own a basic set of tools or participate in Monro&rsquo;s tool purchase program.</li></ul></div></div><div></div>

Technician - Store 548

Technician - Store 185

Technician - Store 1362

Technician - Store 1235

Technician - Store 1682

Technician - Store 308

<div><p><b>Essential Functions:
</b></p><p><b>Administrative
</b></p><ul><li><p>Handle sensitive information in a confidential manner.
</p></li><li><p>Inputting claims following the guidelines of Monro Inc. claim programs.
</p></li><li><p>Be able to type on average 60 words per minute.
</p></li><li><p>Proficient with Microsoft Office Suite.
</p></li><li><p>Comfortable with communicating on the phone, instant messenger, and prompt responses to e-mail&rsquo;s.
</p></li><li><p>Attention to detail and ability to multitask.
</p></li><li><p>Develop and maintain filing systems, contact lists, creating and generating reports, copying, binding, and scanning.
</p></li><li><p>Enforcement and execution of the risk management policies/procedures (insurance, claims).
</p></li><li><p>Positively represent the Risk Management Department by contributing to the team effort by accomplishing related results as needed.
</p></li><li><p>Understands retail operations and recommends appropriate preventive safety policies, procedures and training to the Risk Management Leadership Team.</p></li></ul></div>
<br>Responsibilities
<br><div><p><b>Maintenance, Development, and Training
</b></p><p>Partner with the Risk Management Leadership Team in the oversight of Monro Risk Management policies and procedures such as:
</p><ul><li><p>Being a part of a strong staff of risk and safety Team Members within the field organization.
</p></li><li><p>Attends when requested conferences and other trainings to stay current on risk, claims, and safety developments.
</p></li><li><p>Provides regular communication to the Risk Management Leadership Team on key areas of opportunity.
</p></li><li><p>Look for ways to utilize IT Systems to automate the reporting and tracking of risk metrics.</p></li></ul></div>
<br>Qualifications
<br><div><p><b>Education and/or Work Experience Requirements:
</b></p><ul><li><p>High School diploma or equivalent; Associates degree preferred in business, finance, human resources, risk management, communications, or criminal justice.
</p></li><li><p>Retail experience; Management experience preferred.
</p></li><li><p>Proven Administrative and Customer Service experience.
</p></li><li><p>Proficient in Microsoft Office Tools (Outlook, Word, Excel, PowerPoint).
</p></li><li><p>Knowledge of office management systems and procedures.
</p></li><li><p>Attention to detail, problem solving skills, and accuracy of reporting.
</p></li><li><p>Quickly adapts to changing circumstances.
</p></li><li><p>Ability to work as a cross-functional team.
</p></li><li><p>Excellent interpersonal communications; ability to deal with customers and business partners in a professional manner. Demonstrated strong relational skills particularly in adverse or high-pressure situations.
</p></li><li><p>Strong organizational and planning skills.
</p></li><li><p>Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
</p></li><li><p>Must be able to guide &amp; influence those not directly reporting to them through vision, mission, objectives and strategies.
</p></li><li><p>Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards including meeting qualitative and productivity standards.
</p></li><li><p>Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
</p></li><li><p>Must be able to lift and carry up to 25 lbs.
</p></li></ul><p><b>Physical Requirements:
</b></p><p><b>Closing Statement:
</b></p><p>This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent&rsquo;s Lead Risk Manager, Liability Risk Manager, and/or VP of Risk and Safety Management at any time based upon Company need.<br>
</p><p></p><p>Monro Inc. is a proud Equal Opportunity employer, m/f/d/v.</p></div><p></p>

Liability Analyst

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