Qureos Mentor

Montage International

<div><div>Live Your Passion. Add Your Magic.</div><div><div><div><div><div>
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.</div><div></div><div>
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.</div><div></div><div>
If you are an internal applicant, please log into Workday and apply for your application to be considered.</div><div>
Please <div>Click Here</div> to apply internally.</div></div></div></div></div><div></div><div><div><div>
At Pendry Baltimore, It&rsquo;s All Because of YOU!</div></div><div></div><div><div><br>
Pool Bar &amp; Grill Manager</div></div><div></div><div><div><br>
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry Baltimore, we know our success is all because of you. Here, you&rsquo;re not just an associate but a passionate creator of authentic, personalized experiences. You&rsquo;ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry Baltimore is more than a job; it&rsquo;s a way of life. Don&rsquo;t just imagine the possibility&mdash;join us.</div></div><div></div><div><div><br>
Your Leadership</div></div><div><ul><li><div>
Provide strategic and operational leadership, guidance, direction, and tactical expertise on food and beverage concepts</div></li></ul></div><div><ul><li><div>
Drive hotel profitability through revenue generation in various food and beverage/outlets (i.e., room service, restaurants, banquets, pool, kitchens, stewarding, retail), cost control, guest satisfaction, and associate engagement</div></li></ul></div><div><ul><li><div>
Interact positively with guests promoting hotel facilities and services</div></li></ul></div><div><ul><li><div>
Resolve opportunities to the satisfaction of involved parties</div></li></ul></div><div><ul><li><div>
Maintain communication with all departments to ensure guest service needs are met</div></li></ul></div><div><ul><li><div>
Move throughout the facility of division to support overall hotel and kitchen areas to visually monitor and take action to ensure food quality and service standards are met</div></li></ul></div><div><ul><li><div>
Responsible for the selection, training, and development of key leadership personnel within the division and its departments</div></li></ul></div><div><ul><li><div>
Able to exercise personnel action discretion within the hotel&rsquo;s policies</div></li></ul></div><div><ul><li><div>
Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld</div></li></ul></div><div><ul><li><div>
Promptly addresses all operational issues with Management and Staff</div></li></ul></div><div><ul><li><div>
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws</div></li></ul></div><div><ul><li><div>
Control payroll and equipment costs (minimizing loss and misuse)</div></li></ul></div><div><ul><li><div>
Ensure the department abides by all safety and sanitation policies</div></li></ul></div></div><div><div><ul><li><div>
Create and maintain staffing schedules, ensuring appropriate coverage</div></li></ul></div><div><ul><li><div>
Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality</div></li></ul></div><div><ul><li><div>
Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards</div></li></ul></div><div><ul><li><div>
Deliver on guests&rsquo; expectations and have the desire to create WOW moments</div></li></ul></div><div><ul><li><div>
Perform additional duties as assigned that may be outside the scope of duties, based on business needs</div></li></ul></div><div></div><div><div><br>
About You</div></div><div><ul><li><div>
You are passionate about food and beverage and pool operations</div></li></ul></div><div><ul><li><div>
You are exceptional in leading a team</div></li></ul></div><div><ul><li><div>
You are passionate about providing exceptional service and creating memorable moments</div></li></ul></div><div><ul><li><div>
You are open to learning, developing, and growing both yourself, personally, and helping others do the same</div></li></ul></div><div><ul><li><div>
You are trustworthy and have integrity</div></li></ul></div><div></div><div><div><br>
Must Haves</div></div><div><ul><li><div>
A minimum of one year of previous Food and Beverage supervisory or management experience</div></li></ul></div><div><ul><li><div>
Excellent verbal and written communication skills</div></li></ul></div><div><ul><li><div>
Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer</div></li></ul></div><div><ul><li><div>
Microsoft Office products; Word, Excel, PowerPoint, and Outlook</div></li></ul></div><div><ul><li><div>
Embrace Technology &ndash; continually learn, adapt and master to new operating system</div></li></ul></div><div><ul><li><div>
Knowledge of food and alcoholic beverages</div></li></ul></div></div><div><div><ul><li><div>
Ability to work a flexible schedule including weekends and holidays</div></li><li><div>
Strongly prefer applicants with prior pool management experience</div></li></ul></div><div><ul><li><div>
Luxury hotel experience, a plus</div></li></ul></div><div></div><div><div><br>
You will Enjoy</div></div><div><ul><li><div>
DTO (Discretionary Time Off)</div></li></ul></div><div><ul><li><div>
Healthcare benefits</div></li></ul></div><div><ul><li><div>
Health Savings Account and Flexible Spending Accounts</div></li></ul></div><div><ul><li><div>
401 [k] retirement plan with company matching, fully vested, and loan option</div></li></ul></div><div><ul><li><div>
Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees</div></li></ul></div><div><ul><li><div>
Fertility &amp; Family Forming Assistance</div></li></ul></div><div><ul><li><div>
Parental leave pay differential</div></li></ul></div><div><ul><li><div>
Pet Insurance</div></li></ul></div><div><ul><li><div>
Hotel discounts</div></li></ul></div><div><ul><li><div>
Free meals</div></li></ul></div><div><ul><li><div>
Fitness &amp; wellness discounts</div></li></ul></div><div><ul><li><div>
LinkedIn Learning membership</div></li></ul></div><div><ul><li><div>
Hearts of (insert brand)/Hearts of Pendry community engagement</div></li></ul></div><div><ul><li><div>
Associate&rsquo;s events throughout the year</div></li></ul></div><div></div><div><div><br>
Physical Requirements</div></div></div><div><div><ul><li><div>
Grasping, holding, sitting, walking, repetitive motions, bending over</div></li></ul></div><div><ul><li><div>
Ability to stand and exercise mobility for extended periods of time during your scheduled shift</div></li></ul></div><div><ul><li><div>
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift</div></li></ul></div><div><ul><li><div>
Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis</div></li></ul></div><div></div><div><div><br>
At Pendry Baltimore, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer &ndash; veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.</div></div></div><div></div><div>
The pay scale for Pool Bar &amp; Grill Manager is $67,000 to $72,000 annually. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.</div><div></div><div><i>
In the United States we are proud to be an</i></div><div><i>
EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-</i></div><div><i>
employment substance abuse testing.</i></div></div>

Pool Manager

<div><div>Live Your Passion. Add Your Magic.</div><div>
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.</div><div></div><div>
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.</div><div></div><div>
If you are an internal applicant, please log into Workday and apply for your application to be considered.</div><div>
Please <div>Click Here</div> to apply internally.</div><div></div><div>
Guest Reception Supervisor</div><div></div><div><i>
SUMMARY</i></div><div>
The Guest Reception Supervisor is responsible for orchestrating and expediting the resort guest check-in and checkout process at the hotel Front Desk. They will assist in the oversite of the daily operation of the Front Desk.</div><div></div><div><i>
ESSENTIAL FUNCTIONS</i></div><ul><li>
Greet guests upon arrival with a warm and sincere welcome and escort them to their rooms. Register guests into the computer, verifying reservation, address, and credit information.</li><li>
Accept payment for guests&rsquo; accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily.</li><li>
Supervise, coach, and mentor the Guest Reception Agents ensuring the correct sequence of events for proper registration and checkout of guests.</li><li>
Perform and delegate tasks associated with guest pre-arrival, billing, and organization of the Guest Reception Desk. Manage staffing levels as occupancy fluctuates.</li><li>
Resolve any guest opportunity to ensure complete guest satisfaction. Then use opportunity as a training tool for the guest reception agents so the problem does not arise again.</li><li>
Conduct daily pre-shift meetings. Participate in ongoing training of associates for continued performance improvement. Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures.</li><li>
Maintain a daily log of all guests&rsquo; opportunities with corrective action steps. Follow-up on any unresolved situations in a timely manner and pass on appropriate information to other Managers for handling.</li><li>
Additional duties as necessary and assigned.</li></ul><div></div><div><i>
QUALIFICATIONS</i></div><ul><li>
Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>
Must be able to read and write to facilitate the communication process.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Must possess basic computational ability.</li><li>
Must possess basic computer skills.</li><li>
Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service and taking disciplinary action when necessary.</li><li>
Ability to solve problems and make rational decisions.</li><li>
Knowledge of Resort operations, its services, and facilities.</li><li>
High school or equivalent education required.</li></ul><div></div><div><i>
PREFERRED</i></div><ul><li>
Two years hotel front desk experience required. Supervisory experience preferred.</li></ul><div></div><div><i>
PHYSICAL REQUIREMENTS</i></div><div>
Must be able to stand for extended periods of time approximately six hours. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.</div><div></div><div><i>
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</i></div></div>

Guest Reception Supervisor

Join Montage International and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Montage International

About Company

Pool Manager

Guest Reception Supervisor