Urwah Admin

Montblanc

<div>
 <strong>
  MAIN PURPOSE
  <br/>
  <br/>
 </strong>
 As an Ambassador of Montblanc, the jobholder will be based in a boutique in Dubai and will be responsible for selling brand merchandise within the specified standards and enhancing the brand image.
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 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Sales:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Undertake direct sales with clients of the brand.
  </li>
  <li>
   Ensure that all sales are processed in accordance with required procedures using the systems provided.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Merchandise Display
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure that all merchandise in the boutique is displayed within the brand requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inventory Control
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist with monthly stock takes and the tagging of merchandise.
  </li>
  <li>
   Ensure that all merchandise is controlled at all times and that shrinkage does not occur.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  After Sales Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist clients with their returns and queries, ensuring that brand image is enhanced and client expectations are met.
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   <br/>
  </li>
 </ul>
 <strong>
  Administration
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  <br/>
 </strong>
 <ul>
  <li>
   Ensure that all cash, receipts, invoices and documentation are handled in accordance with company policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Client Relationship
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build client database by acquiring new customers as well as enhancing relationships with current clients.
   <br/>
   <br/>
  </li>
 </ul>
</div>


Sales Associate

<div></div><div><div><div><div><div>Riyadh, 01, SA
</div></div></div></div><div><div><div><div>Permanent<br>
</div></div></div></div><div></div><div><div><p>Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.</p>
</div></div><div><div><div><div><div><div><b>MAIN PURPOSE</b></div><br>
<p></p>
<div>
The Boutique Manager is responsible to develop and maximise the performance of the boutique through achievement of sales, profit and strategic objectives.</div><br>
<p></p>
<h1 class="jobSectionHeader"><b>
KEY RESPONSIBILITIES</b></h1><br>
<p></p>
</div>
<div><h2 class="jobSectionHeader"><b>Sales</b></h2><br>
<p>
Maximise turnover and profitability development of the boutique.</p>
</div>
<div><ul><li>Sales generated inside the boutique.</li>
<li>Sales generated outside the boutique (presentations made in palaces and to VIP clients).</li>
<li>Discount management: Control of discount and general expenses in the boutique.</li>
<li>Performance analysis, KPI development and SWOT analysis of the boutique.</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Customer Focus</b><b><i> </i></b><b>Service</b></h2>
<ul><li>Direct contact with Royals and Collectors.</li>
<li>Implementation of customer relationship programs with boutique teams.</li>
<li>Improvement of database registration (quantity and quality).</li>
<li>Professional Customer Service/ After Sales Service execution in boutique.</li></ul><br>
<p></p>
</div>
<h2 class="jobSectionHeader"><b>Team Management Leadership:</b></h2>
<ul><li>Set KPl's<i> </i>targets for team.</li>
<li>Personal development talent management.</li>
<li>Motivation of the team.</li>
<li>Monitoring and appraisal of team.</li>
<li>Integration and training of new Sales Associates in the field.</li>
<li>Support Retail Director in recruitment process of new team members.</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Operations</b><b> </b><b>and Administration:</b></h2>
<ul><li>Main contact for all requests related to the boutique.</li>
<li>Strict adherence to the Richemont<i> </i>Montblanc specific Retail Procedures.</li>
<li>Optimising stock management in boutiques (replenishment, rotation, inventory).</li>
<li>Proper execution and timely delivery of boutique reports.</li>
<li>Proper maintenance in the boutique.</li>
<li>Implementation of security concept.</li>
<li>Execution of promotion and incentives on boutique level.</li></ul><br>
<p></p>
<div><b>
The Boutique Manager ensures:</b></div><br>
<p></p>
<h2 class="jobSectionHeader"><b>
With Retail Director</b></h2>
<ul><li>Definition of objectives for the boutique.</li>
<li>Definition, support and realizations of marketing activities (commercial).</li>
<li>Develop a merchandising concept.</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
In coordination with Visibility Manager</b></h2>
<ul><li>Excellence at POS at any time and control of quality of displays.</li>
<li>Adhesion to appropriate display and product guidelines at all times.</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
In coordination with Sales Trainer</b></h2>
<ul><li>Coaching of the boutique teams.</li>
<li>Monitor self-learning progress of team.</li></ul></div></div></div></div></div><p></p>

Boutique Manager

Join Montblanc and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Montblanc

ABOUT_COMPANY

Sales Associate

Boutique Manager