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Moonlight Hospitality and Hotel Operation Management

Job Title: ReceptionistLocation: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are seeking a friendly, professional, and customer-oriented Receptionist with a hospitality background to join our Front Office team. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and a smooth check-in and check-out experience while maintaining the highest level of service standards.Key Responsibilities<ul><li>Greet and welcome guests in a professional and courteous manner.</li><li>Handle guest check-ins and check-outs efficiently and accurately.</li><li>Manage reservations, room assignments, and billing procedures.</li><li>Respond promptly to guest inquiries, both in person and over the phone or email.</li><li>Coordinate with other departments (Housekeeping, Maintenance, and F&amp;B) to ensure guest satisfaction.</li><li>Handle guest complaints or requests with professionalism and escalate when necessary.</li><li>Maintain an organized front desk and ensure proper documentation of daily transactions.</li><li>Promote hotel services, amenities, and special offers to guests.</li><li>Maintain accurate records and ensure compliance with company policies and Qatar Municipality regulations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or diploma in Hospitality Management or a related field.</li><li>Minimum 2 years of experience as a receptionist or front office associate in a hotel or serviced apartment.</li><li>Strong communication and interpersonal skills with a positive and welcoming attitude.</li><li>Proficiency in hotel management software (Opera, IDS, or equivalent).</li><li>Excellent multitasking, time management, and problem-solving abilities.</li><li>Well-groomed, professional appearance.</li><li>Fluency in English (Arabic or additional languages is an advantage).</li><li>Ability to work flexible shifts, weekends, and holidays as required.</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid annual leave</li><li>Training and career growth opportunities within the hospitality group</li></ul>To Apply: Please send your updated CV with the subject line &ldquo;Receptionist &ndash; Hospitality&rdquo; to maria@wonderpalace.com.qaJob Types: Full-time, PermanentWork Location: In person

Receptionist

Job Title: Sales ManagerLocation: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are seeking a dynamic and results-driven Sales Manager with a strong background in the hospitality industry to join our team. The ideal candidate will be responsible for driving sales performance, maintaining client relationships, and developing new business opportunities to maximize hotel revenue and market share.Key Responsibilities<ul><li>Develop and implement effective sales strategies to achieve room and event revenue targets.</li><li>Identify and secure new corporate and group business opportunities.</li><li>Maintain strong relationships with existing clients and key accounts to ensure repeat business.</li><li>Coordinate with the Front Office, F&amp;B, and Marketing departments to deliver seamless guest and client experiences.</li><li>Conduct market research and competitor analysis to identify emerging trends and opportunities.</li><li>Prepare proposals, contracts, and rate agreements in line with company policies.</li><li>Represent the hotel at trade shows, networking events, and client meetings.</li><li>Manage the sales team, provide guidance, and track performance goals.</li><li>Prepare regular sales reports and forecasts for management review.</li><li>Ensure all sales activities align with brand standards and company objectives.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or Hospitality Management.</li><li>Minimum of 5 years experience in hotel sales or hospitality account management.</li><li>Strong understanding of the Qatar hospitality market and corporate client network is an advantage.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proven ability to meet or exceed sales targets.</li><li>Professional appearance and a high level of customer service orientation.</li><li>Fluent in English; Arabic or other languages is a plus.</li></ul>What We Offer<ul><li>Competitive salary package with performance incentives</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid leave</li><li>Career development and growth opportunities within the hospitality group</li></ul>Job Types: Full-time, Permanent

Sales Manager

Join Moonlight Hospitality and Hotel Operation Management and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Moonlight Hospitality and Hotel Operation Management

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Receptionist

Sales Manager