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Moonlight Hospitality and Hotel Operation Management

Job Title: Sales ManagerLocation: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are seeking a dynamic and results-driven Sales Manager with a strong background in the hospitality industry to join our team. The ideal candidate will be responsible for driving sales performance, maintaining client relationships, and developing new business opportunities to maximize hotel revenue and market share.Key Responsibilities<ul><li>Develop and implement effective sales strategies to achieve room and event revenue targets.</li><li>Identify and secure new corporate and group business opportunities.</li><li>Maintain strong relationships with existing clients and key accounts to ensure repeat business.</li><li>Coordinate with the Front Office, F&amp;B, and Marketing departments to deliver seamless guest and client experiences.</li><li>Conduct market research and competitor analysis to identify emerging trends and opportunities.</li><li>Prepare proposals, contracts, and rate agreements in line with company policies.</li><li>Represent the hotel at trade shows, networking events, and client meetings.</li><li>Manage the sales team, provide guidance, and track performance goals.</li><li>Prepare regular sales reports and forecasts for management review.</li><li>Ensure all sales activities align with brand standards and company objectives.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or Hospitality Management.</li><li>Minimum of 5 years experience in hotel sales or hospitality account management.</li><li>Strong understanding of the Qatar hospitality market and corporate client network is an advantage.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proven ability to meet or exceed sales targets.</li><li>Professional appearance and a high level of customer service orientation.</li><li>Fluent in English; Arabic or other languages is a plus.</li></ul>What We Offer<ul><li>Competitive salary package with performance incentives</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid leave</li><li>Career development and growth opportunities within the hospitality group</li></ul>To Apply: Please submit your updated CV with the subject line &ldquo;Sales Manager &ndash; Hospitality&rdquo; to maria@wonderpalace.com.qaJob Types: Full-time, Permanent

Sales Manager

Job Title: IT Manager (Hotel Management Experience Required)Location: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are seeking a skilled and proactive IT Manager with a strong background in hotel operations and hospitality systems to join our team. The ideal candidate will oversee the entire IT infrastructure of the property, ensuring seamless connectivity, data security, and smooth operation of all hotel systems. This position requires both technical expertise and an understanding of hotel management software and operations.Key Responsibilities<ul><li>Manage, maintain, and troubleshoot the hotel&rsquo;s IT infrastructure, online sites, including servers, networks, and security systems.</li><li>Oversee and ensure the smooth operation of all hospitality-related software such as PMS, POS, Key Card systems, and Accounting software.</li><li>Coordinate with external vendors and service providers for software and hardware support.</li><li>Implement and maintain IT security policies in compliance with company and industry standards.</li><li>Ensure data protection, regular backups, and system integrity.</li><li>Support hotel departments (Front Office, Housekeeping, F&amp;B, Finance, etc.) with their technology-related needs.</li><li>Plan and manage IT projects, upgrades, and system improvements.</li><li>Train and support hotel staff on IT systems and software usage.</li><li>Prepare regular reports and updates for management on system performance, IT expenses, and improvements.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Minimum of 3 years of experience in IT, with at least 1 year in a hotel or hospitality environment.</li><li>Strong knowledge of hotel systems such as Opera PMS, Micros POS, and other hospitality software.</li><li>Experience in network administration, system security, and hardware maintenance.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work under pressure and provide timely technical solutions.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Accommodation and meals provided (if applicable)</li><li>Health insurance and annual leave benefits</li><li>Career growth opportunities within the hospitality group</li></ul>To Apply: Please submit your updated CV and a brief cover letter highlighting your experience in hotel IT management to maria@wonderpalace.com.qaJob Types: Full-time, Permanent

IT Manager

Job Title: Front Office ManagerLocation: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are looking for an experienced and service-oriented Front Office Manager to lead our front office operations and ensure exceptional guest experiences. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and the ability to maintain high service standards while managing the day-to-day activities of the front office team.Key Responsibilities<ul><li>Supervise and oversee all front office functions including reception, guest relations, reservations, and concierge services.</li><li>Ensure smooth daily operations, effective room allocation, and accurate guest billing.</li><li>Lead and motivate the front office team to deliver outstanding guest service at all times.</li><li>Handle guest complaints and requests promptly, professionally, and efficiently.</li><li>Coordinate with other hotel departments (Housekeeping, Maintenance, F&amp;B) to ensure seamless guest experiences.</li><li>Develop and implement front office procedures and service standards.</li><li>Monitor staff performance, conduct training, and ensure adherence to company policies.</li><li>Prepare daily reports, occupancy forecasts, and performance summaries for management review.</li><li>Support revenue management and upselling initiatives to maximize occupancy and profitability.</li><li>Maintain compliance with hotel brand standards and local regulations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality Management or a related field.</li><li>Minimum 3 years of front office experience, with at least 1 year in a supervisory or managerial role.</li><li>Strong knowledge of hotel front office operations, online booking platforms policies, PMS systems (Opera or equivalent), and reservation processes.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>High attention to detail and a passion for guest satisfaction.</li><li>Ability to manage a team in a fast-paced environment with professionalism and composure.</li><li>Fluency in English; knowledge of Arabic or other languages is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid annual leave</li><li>Professional development and career advancement opportunities</li></ul>To Apply: Please send your updated CV and a brief cover letter explaining your experience and suitability for the role to maria@wonderpalace.com.qaJob Types: Full-time, Permanent

Front Office Manager

Join Moonlight Hospitality and Hotel Operation Management and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Moonlight Hospitality and Hotel Operation Management

ABOUT_COMPANY

Sales Manager

IT Manager

Front Office Manager