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Moonlight Hospitality and Hotel Operation Management

Job Title: ReceptionistLocation: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are seeking a friendly, professional, and customer-oriented Receptionist with a hospitality background to join our Front Office team. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and a smooth check-in and check-out experience while maintaining the highest level of service standards.Key Responsibilities<ul><li>Greet and welcome guests in a professional and courteous manner.</li><li>Handle guest check-ins and check-outs efficiently and accurately.</li><li>Manage reservations, room assignments, and billing procedures.</li><li>Respond promptly to guest inquiries, both in person and over the phone or email.</li><li>Coordinate with other departments (Housekeeping, Maintenance, and F&amp;B) to ensure guest satisfaction.</li><li>Handle guest complaints or requests with professionalism and escalate when necessary.</li><li>Maintain an organized front desk and ensure proper documentation of daily transactions.</li><li>Promote hotel services, amenities, and special offers to guests.</li><li>Maintain accurate records and ensure compliance with company policies and Qatar Municipality regulations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or diploma in Hospitality Management or a related field.</li><li>Minimum 2 years of experience as a receptionist or front office associate in a hotel or serviced apartment.</li><li>Strong communication and interpersonal skills with a positive and welcoming attitude.</li><li>Proficiency in hotel management software (Opera, IDS, or equivalent).</li><li>Excellent multitasking, time management, and problem-solving abilities.</li><li>Well-groomed, professional appearance.</li><li>Fluency in English (Arabic or additional languages is an advantage).</li><li>Ability to work flexible shifts, weekends, and holidays as required.</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid annual leave</li><li>Training and career growth opportunities within the hospitality group</li></ul>To Apply: Please send your updated CV with the subject line &ldquo;Receptionist &ndash; Hospitality&rdquo; to maria@wonderpalace.com.qaJob Types: Full-time, PermanentWork Location: In person

Receptionist

Join Moonlight Hospitality and Hotel Operation Management and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Moonlight Hospitality and Hotel Operation Management

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Receptionist