Qureos Mentor

Morgan Properties

Take Charge of Excellence – Become Our Next Service Manager!
 
Are you a dynamic leader passionate about exceptional service and operational excellence? We’re looking for a results-driven Service Manager to lead our community, ensuring smooth operations and a top-tier living experience for residents. In this role, you’ll guide a dedicated team, uphold maintenance standards, and contribute to our ongoing success.
 
What You'll Do: 
<ul>
<li>Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.</li>
<li>Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.</li>
<li>Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.</li>
<li>Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence.</li>
<li>Take Pride in Service: You will take pride in the work you do, ensuring that both the maintenance needs of the property and the development of your team are handled with the highest level of professionalism and care.</li>
</ul>
Who We’re Looking For: 
<ul>
<li>Proven leadership experience in service or maintenance, preferably in a large residential setting.</li>
<li>Strong problem-solving abilities and the capacity to make timely, effective decisions.</li>
<li>Excellent communication skills for leading teams and engaging with residents.</li>
<li>Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.</li>
<li>A passion for delivering outstanding customer service and upholding high standards of quality.</li>
</ul>
Qualifications: 
<ul>
<li>Must have a valid driver's license.</li>
<li>Must live within a 30-minute commute of the property.</li>
<li>HVAC/EPA/CFC Certification preferred.</li>
<li>5+ years of managerial experience at an apartment community of 500 units or more.</li>
</ul>
The Benefits of Employment: 
<ul>
<li>Pay Range: $26.00-$29.00/Hr.</li>
<li>Up to 100% Rent Discount</li>
<li>Property Staff Shared Renewal Commissions – paid monthly</li>
<li>$300 Morgan Essentials – paid quarterly</li>
<li>On-call Appreciation: $15/day for holding the on-call phone</li>
<li>Employee Referral Payment Program – up to $750</li>
<li>Education/Tuition Reimbursement</li>
<li>Medical, Dental, and Vision benefits</li>
<li>Life/AD&D Insurance</li>
<li>Long and Short-Term Disability</li>
<li>401(k) Retirement Plan with company match</li>
<li>Generous paid time off, including 10 holidays per year and sick leave</li>
<li>Employee Assistance Program</li>
<li>Additional employee discounts available!</li>
</ul>

Service Manager

Join Our Team as a Maintenance Coordinator – Ensure Smooth Operations and Team Success!
 Are you organized, detail-oriented, and ready to make a real impact? We're looking for a Maintenance Coordinator to join our team! In this role, you will oversee all incoming work order requests, distribute tasks to maintenance technicians, and ensure projects are completed on time and to the highest standards. You’ll be the main point of contact between residents and the maintenance team, while also assisting with special projects and capital improvements.
 
What You Can Expect from Us: 
We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:
 <ul>
<li>20% Rent Discount</li>
<li>Excellent Base Pay : $19.00 - $22.00/hour</li>
<li>Property Staff Shared Renewal Commissions (paid monthly)</li>
<li>$300 Morgan Essentials (paid quarterly)</li>
<li>Employee Referral Program (Earn up to $750 per referral)</li>
<li>Education/Tuition Reimbursement Program</li>
<li>Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability</li>
<li>Retirement Plan: 401(k) with Company Match</li>
<li>Generous Paid Time Off: Including 10 Holidays per year and sick leave</li>
<li>Employee Assistance Program</li>
<li>Additional Employee Discounts on various services</li>
</ul>
What You’ll Be Doing: 
As a Maintenance Coordinator, you'll be responsible for managing work orders, coordinating special projects, and ensuring the timely completion of maintenance tasks. You’ll also assist with vendor coordination and collaborate with leadership to improve property operations.
 
Your Essential Responsibilities: 
Work Orders & Follow-Up
 <ul>
<li>Answer maintenance requests and input work orders promptly</li>
<li>Monitor work order timelines to ensure they meet SSOP guidelines</li>
<li>Follow up with residents to ensure satisfaction with completed jobs</li>
</ul>
Inventory & Vendor Coordination
 <ul>
<li>Assist with scheduling contractors for capital projects and obtaining quotes</li>
<li>Ensure timely delivery of supplies for scheduled projects</li>
<li>Coordinate with contractors to ensure timely arrival and completion</li>
</ul>
Capital Project Assistance
 <ul>
<li>Schedule and track special projects and make-readies</li>
<li>Maintain a production schedule for ongoing projects and initiatives</li>
</ul>
Collaboration with Leadership
 <ul>
<li>Work with Service Manager, Regional Manager, and Property Manager to ensure smooth operation of work orders and maintenance tasks</li>
<li>Assist with inspections, including fire and DCA tours, and property curb appeal initiatives</li>
</ul>
Compliance
 <ul>
<li>Ensure adherence to federal and state Fair Housing Laws and all company policies</li>
</ul>
What We’ll Expect from You: 
Qualifications
 <ul>
<li>High school diploma or GED; or 2-5 years of related experience or training</li>
<li>Customer service and coordination experience</li>
<li>Proficiency in software applications, smartphones, and reporting tools</li>
</ul>
Skills
 <ul>
<li>Excellent communication, interpersonal, organizational, and problem-solving skills</li>
<li>Strong attention to detail and time management skills</li>
</ul>
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
 Ready to join a collaborative team and help keep our community running smoothly? Apply today and take the next step in your career as a Maintenance Coordinator!

Maintenance Coordinator

<ul>
<li>Power Up Your Career — Join Our Elite Service Tech Team Today!</li>
</ul>
What you will be doing: 
We are currently looking for a hard-working and customer service minded individual with prior apartment maintenance experience to fulfill the need of a Maintenance Technician at our properties. As a Maintenance Technician at Morgan Properties, you will:
 
<ul>
<li>Be responsible for trouble-shooting service issues including, but not limited to, HVAC, general appliance, carpentry, electrical and plumbing.</li>
<li>Ensure that both the inside and the exterior of the property meet both company standards and applicable laws.</li>
<li>Respond to maintenance tickets.</li>
<li>Follow-up with residents and the office staff on status of work</li>
<li>Work in an on-call rotation that will require night and weekend flexibility.</li>
</ul>
What we’ll expect from you: 
<ul>
<li>Active and valid driver’s license and a personal vehicle.</li>
<li>Live within a 30-minute commute of the properties.</li>
<li>HVAC/EPA/CFC Certification preferred.</li>
<li>High school diploma or GED, one-year related experience, or equivalent education and experience.</li>
</ul>
Benefits of Employment: 
<ul>
<li>Pay Range: $22.00-$25.00/Hr.</li>
<li>Up to 50% Rent Discount</li>
<li>Property Staff Shared Renewal Commissions – paid monthly</li>
<li>$300 Morgan Essentials – paid quarterly</li>
<li>On-call Appreciation, $15/day for holding the on-call phone</li>
<li>Employee referral payment program (up to $750)</li>
<li>Education/Tuition Reimbursement Program</li>
<li>Medical, Dental, and Vision benefits</li>
<li>Life/AD&D Insurance</li>
<li>Long- and short-term disability</li>
<li>Retirement Plan - 401(k) Plan with company match</li>
<li>Generous paid time off, including 10 holidays per year and sick leave</li>
<li>Employee Assistance Program</li>
<li>Additional employee discounts available!</li>
</ul>
#AC6246
 
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
 
Get To Know Us: 
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
 
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 360 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

Maintenance - Service Technician

What You Will Be Doing: 
We are looking for a dedicated Leasing Manager to join our team with a vibrant and customer-focused attitude! In this full-time role, you will supervise a staff of two or more leasing consultants and be responsible for developing and implementing leasing plans to attract new residents and retain current residents. You will also be accountable for training staff, budgeting, scheduling, and managing personnel matters and service issues with residents and prospects. Your direct interaction with prospective and current residents will be key to our success!
 
Essential Job Duties: 
Leasing and Resident Retention
 <ul>
<li>Perform all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.</li>
<li>Develop and implement a leasing plan to attract new residents and retain current residents.</li>
<li>Follow up with prospects, as well as on unit inspections, thank you notes, approval letters, phone calls, and lease signing schedules.</li>
<li>Assist with the Renter’s Advantage Program where required.</li>
<li>Promote resident retention programs and coordinate resident activities.</li>
</ul>
Reporting, Tracking and Filing
 <ul>
<li>Update and ensure the accuracy of the application tracking log, daily vacancy reports, and activity sheets</li>
<li>Alert maintenance staff of move-in and turn schedules.</li>
<li>Take overall responsibility for applicant files, including initial approval on all paperwork and verifications</li>
<li>May compile and submit weekly property reports</li>
<li>Ensure that applicants are set up properly and all monies are processed within 24 hours.</li>
<li>Present files to the Property Manager for final approval.</li>
</ul>
Managing and Motivating the Leasing Team
 <ul>
<li>Develop and maintain a positive team environment among the leasing staff.</li>
<li>Create monthly schedules for leasing staff and direct the team to achieve property occupancy goals.</li>
<li>Provide training and instruction to leasing staff, including proper methods of processing paperwork, tracking traffic, and meeting goals.</li>
<li>Mentoring and developing the leasing team</li>
<li>Manage the sales process, assign goals to the team, and ensure the plan is executed.</li>
</ul>
Outreach and Marketing
 <ul>
<li>Assist in all aspects of marketing, including outreach, updating social media sites, shopping competitive communities, and preparing market surveys.</li>
<li>Maintain the outreach file for the property</li>
</ul>
Managerial Duties
 <ul>
<li>Directly supervise two or more non-supervisory employees.</li>
<li>Interviewing, hiring, and training employees; planning, assigning, and directing work;</li>
<li>Appraising performance; rewarding and disciplining employees</li>
<li>Addressing complaints and resolving problems.</li>
<li>Supervise leasing personnel to ensure complete applicant files.</li>
</ul>
Compliance: 
<ul>
<li>Adheres to federal and state Fair Housing Laws as well as all company policies.</li>
<li>Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws</li>
</ul>
What We’ll Expect from You: 
<ul>
<li>Associates degree (A.S, A.A.) from two-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience. Sales and/or Customer Service training required.</li>
<li>Prior experience in property management or managerial experience in a sales or customer service role</li>
<li>May require valid drivers’ license, along with good driving record and auto insurance, if traveling to multiple properties</li>
<li>Outstanding interpersonal and communication skills required to interact with both residents and office staff</li>
<li>Strong attention to detail and problem-solving skills required to effectively address and resolve issues that arise for the leasing team</li>
</ul>
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
 
The Benefits of Employment: 
<ul>
<li>Excellent Base Pay: $47,000 - $55,000/year</li>
<li>20% Rent Discount</li>
<li>$100 New Lease Commissions</li>
<li>Property Staff Shared Renewal Commissions – paid monthly</li>
<li>$300 Morgan Essentials – paid quarterly</li>
<li>Employee referral payment program (as much as $750)</li>
<li>Education/Tuition Reimbursement Program</li>
<li>Medical, Dental, and Vision benefits</li>
<li>Life/AD&D Insurance</li>
<li>Long and short-term disability</li>
<li>Retirement Plan - 401(k) Plan with company match</li>
<li>Generous paid time off, including 10 holidays per year and sick leave</li>
<li>Employee Assistance Program</li>
<li>Additional employee discounts available!</li>
</ul>

Leasing Manager

Join Morgan Properties and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Morgan Properties

ABOUT_COMPANY

Service Manager

Maintenance Coordinator

Maintenance - Service Technician

Leasing Manager