Qureos Mentor

Motel 6

Motel 6 is a well-known American brand in the economy lodging sector, having opened its first location in Santa Barbara, California, in 1962. With nearly 1,500 hotels across 49 states and five Canadian provinces, it is one of the largest franchisors in the U.S. economy segment. The brand is recognized for its strategic locations near airports and major thoroughfares, providing affordable accommodations for travelers. Motel 6 is operated by G6 Hospitality, which also franchises the Studio 6 brand for extended stays.

<div>
 
 Benefits/Perks
 
 
 
 <ul>
 <li>
 Flexible Scheduling
 </li>
 <li>
 Career Advancement Opportunities
 </li>
 <li>
 Competitive Compensation
 
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Monitor the maintain knowledge of hotel operations and activities
 </li>
 <li>
 Take reservations and answer questions via phone, email, and in-person
 </li>
 <li>
 Build rapport with guests and identify their needs through friendly conversation and open-ended questions
 </li>
 <li>
 Describe the features and amenities of guest rooms
 </li>
 <li>
 Ensure compliance with health and quality standards
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Friendly and outgoing personality
 </li>
 <li>
 Familiarity with hospitality industry standards
 </li>
 <li>
 Proficient in English; knowledge of other languages is a plus
 </li>
 <li>
 Computer literacy
 </li>
 <li>
 Able to resolve issues with a customer-focused orientation
 </li>
 <li>
 Able to lift 30 pounds
 </li>
 </ul>
</div>

Front Desk Agent

Join Motel 6 and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Motel 6

About Company

Front Desk Agent