Qureos Mentor

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 M&ouml;venpick Hotels &amp; Resorts is a globally recognized Swiss hospitality brand known for its upscale hotels and resorts, offering a blend of Swiss excellence, contemporary design, and warm hospitality. Founded in 1948, the brand has expanded to over 100 locations worldwide, catering to both business and leisure travelers. Whether catering to corporate events, family vacations, or romantic getaways, M&ouml;venpick is dedicated to delivering comfort, innovation, and a touch of Swiss hospitality.
 
 
 
 Job Description
 
 
 
 The Procurement Manager is responsible for managing the organization&rsquo;s purchasing activities, ensuring cost-effective procurement of goods and services while maintaining quality standards and timely delivery. The role involves vendor management, contract negotiation, and ensuring compliance with company policies and procedures.
 
 
 <ul>
 <li>
 Develop and implement procurement strategies aligned with organizational goals
 </li>
 <li>
 Manage the sourcing and purchasing of goods, materials, and services
 </li>
 <li>
 Identify, evaluate, and negotiate with suppliers to secure the best pricing and terms
 </li>
 <li>
 Maintain strong relationships with vendors and ensure performance standards are met
 </li>
 <li>
 Monitor inventory levels and coordinate with departments to forecast procurement needs
 </li>
 <li>
 Ensure compliance with company policies, legal regulations, and ethical standards
 </li>
 <li>
 Prepare and manage procurement budgets and cost control measures
 </li>
 <li>
 Review and approve purchase orders and contracts
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, or related field
 </li>
 <li>
 Proven experience in procurement or supply chain management (5&ndash;8 years preferred)
 </li>
 <li>
 Strong negotiation and vendor management skills
 </li>
 <li>
 Excellent analytical and problem-solving abilities
 </li>
 <li>
 Knowledge of procurement software &amp; systems
 </li>
 </ul>
</div>

Procurement Manager

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Answer incoming calls promptly and courteously.
 </li>
 <li>
 Direct calls to the appropriate guest rooms, hotel departments, or external parties.
 </li>
 <li>
 Place outgoing calls as requested by guests or staff.
 </li>
 <li>
 Take and relay messages accurately.
 </li>
 <li>
 Provide information about hotel services, facilities, and local attractions.
 </li>
 <li>
 Handle guest requests for wake-up calls.
 </li>
 <li>
 Assist guests with placing long-distance or international calls.
 </li>
 <li>
 Respond to guest inquiries and resolve any telephone-related issues.
 </li>
 <li>
 Operate the hotel's telephone switchboard or PBX system.
 </li>
 <li>
 Monitor and maintain the telephone system.
 </li>
 <li>
 Handle emergency calls and follow established procedures.
 </li>
 <li>
 Maintain accurate records of calls, messages, and wake-up call requests.
 </li>
 <li>
 Log any telephone system malfunctions or issues.
 </li>
 <li>
 Maintain a professional and courteous demeanor at all times.
 </li>
 <li>
 Provide excellent customer service to all callers.
 </li>
 <li>
 Handle guest complaints or concerns in a calm and efficient manner.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in hospitality or equivalent
 </li>
 <li>
 Previous experience in a similar role is preferred
 </li>
 <li>
 Excellent verbal communication skills.
 </li>
 <li>
 Strong listening and interpersonal skills.
 </li>
 <li>
 Ability to remain calm and professional under pressure.
 </li>
 <li>
 Proficiency in using telephone systems and switchboards.
 </li>
 <li>
 Basic computer skills.
 </li>
 <li>
 Ability to multitask and prioritize tasks.
 </li>
 <li>
 Strong attention to detail.
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 </ul>
</div>

Telephone Operator

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Strategic Oversight Of E-Commerce Channels
 
 
 
 <ul>
 <li>
 Develop and execute a comprehensive e-commerce strategy across all hotel properties, focusing on direct booking platforms and OTAs, together with the Group Director of Marketing &amp; Communications
 </li>
 <li>
 Monitor and optimize each hotel's online presence, ensuring consistency and effectiveness across OTAs, direct booking platforms, and metasearch platforms.
 </li>
 <li>
 Collaborate with the Digital Marketing team to ensure e-commerce efforts align with overall marketing strategies.
 
 
 </li>
 </ul>
 
 Meta Search &amp; OTA Platform Optimization For Growth
 
 
 
 <ul>
 <li>
 Manage relationships with OTA partners (e.g., Booking.com, Expedia, Trip.com), ensuring optimal placement and performance.
 </li>
 <li>
 Track and analyze performance metrics (CPC, CPM, ROAS) on metasearch platforms like Google Hotel Ads to maximize visibility and return on investment.
 </li>
 <li>
 Implement strategies to maximize both paid and free clicks on metasearch platforms, optimizing for revenue growth.
 
 
 </li>
 </ul>
 
 Data-Driven Conversion Rate Optimization (CRO)
 
 
 
 <ul>
 <li>
 Analyze conversion funnels for hotel websites and OTAs, identifying drop-off points and opportunities for improvement.
 </li>
 <li>
 Conduct A/B and multivariate testing on booking engines, landing pages, and promotional offers to optimize conversion rates.
 </li>
 <li>
 Use Google Analytics and other data tools to track and optimize user behavior, content flow, and booking processes.
 
 
 </li>
 </ul>
 
 
 Search Engine Optimization (SEO) and Search Engine Marketing (SEM) (Data Analysis Support to Digital Marketing Team):
 
 
 
 
 <ul>
 <li>
 Collaborate with the Digital Marketing team to provide data insights for on-site and off-site SEO strategies to improve organic search rankings for high-conversion keywords.
 </li>
 <li>
 Track and report the impact of SEO and SEM campaigns on direct bookings and overall revenue.
 </li>
 <li>
 Help the team with data-driven decisions on optimizing keyword bids, ad copy, and landing pages to minimize cost-per-acquisition (CPA).
 
 
 </li>
 </ul>
 
 Behavioral Analytics And UX Optimization
 
 
 
 <ul>
 <li>
 Lead the implementation of behavioral analytics tools on the hotel websites to track user behavior and identify friction points.
 </li>
 <li>
 Work with the Digital Marketing team to analyze insights from tools like Google Analytics 4 to improve UX, reduce bounce rates, and drive higher conversions.
 
 
 </li>
 </ul>
 
 Performance Marketing And Retargeting (In Collaboration With Digital Marketing)
 
 
 
 <ul>
 <li>
 Collaborate with the Digital Marketing team to manage performance marketing campaigns (PPC, display advertising, retargeting) aimed at driving high-quality traffic to the hotel websites.
 </li>
 <li>
 Assist in developing and optimizing retargeting strategies, focusing on recovering abandoned bookings and increasing customer lifetime value (CLV).
 
 
 </li>
 </ul>
 
 Advanced Analytics And Reporting
 
 
 
 <ul>
 <li>
 Build and maintain custom dashboards in tools like Google Analytics 4, Tableau, and Power BI to track key performance metrics across all properties.
 </li>
 <li>
 Provide regular reports with actionable insights to senior management, detailing the performance of e-commerce channels, booking patterns, and user engagement.
 </li>
 <li>
 Perform cohort analysis and customer segmentation to tailor e-commerce strategies to high-value segments and optimize user journeys.
 
 
 </li>
 </ul>
 
 Develop And Optimize Gift Experiences Webpage
 
 
 
 <ul>
 <li>
 Lead the development of the Gift Experiences webpage, ensuring the purchasing process is seamless and aligned with user needs.
 </li>
 <li>
 Apply data insights and A/B testing to optimize conversion rates and identify upselling opportunities on the Gift Experiences platform.
 
 
 </li>
 </ul>
 
 Email Campaigns And CRM
 
 
 
 <ul>
 <li>
 Analyze email campaign performance to identify opportunities for improvement, ensuring high engagement and conversion rates.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Key Qualifications:
 
 
 
 <ul>
 <li>
 Education:
 </li>
 <ul>
 <li>
 Bachelor&rsquo;s degree in digital marketing, E-Commerce, data science, information technology, or a related field.
 </li>
 </ul>
 <li>
 Experience:
 </li>
 <ul>
 <li>
 5-7 years of experience in e-commerce, digital analytics, product management &amp; marketing, or digital marketing, with a strong focus on CRO, SEO, SEM, and UX optimization.
 </li>
 <li>
 Experience managing OTA and metasearch platforms to drive conversions and optimize performance.
 </li>
 <li>
 Proven ability to work with Google Analytics 4, Tableau, Power BI, or other advanced analytics tools for deep data analysis and reporting.
 </li>
 <li>
 Tech startup co-founder experience is highly valued, especially with experience in improving product performance through tight feedback loops, resulting in increased conversion rates.
 </li>
 <li>
 Strong experience collaborating with Digital Marketing teams to align e-commerce strategies with marketing goals.
 </li>
 </ul>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Advanced skills in conversion rate optimization (CRO), A/B testing, and data-driven decision-making.
 </li>
 <li>
 Strong analytical skills, with the ability to translate complex data into actionable insights.
 </li>
 <li>
 Excellent collaboration skills, working effectively with cross-functional teams including Digital Marketing and Revenue Management.
 </li>
 <li>
 Proficiency with Excel, Google Analytics, Tableau, and other data tools.
 </li>
 <li>
 Experience in developing and implementing e-commerce strategies for large-scale operations.
 </li>
 </ul>
 </ul>
</div>

E-Commerce Manager

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Develop and implement the hotel&rsquo;s annual digital marketing strategy and budget, covering all relevant channels.
 </li>
 <li>
 Collaborate with key stakeholders (Sales, Revenue Management, PR, F&amp;B, and Corporate Marketing) to contribute to the overall commercial strategy.
 </li>
 <li>
 Design and execute comprehensive quarterly and yearly e-commerce plans for both direct and third-party platforms.
 </li>
 <li>
 Manage all digital marketing efforts including SEO/SEA, paid media, social media, CRM/email campaigns, display advertising, programmatic buying, influencer partnerships, and Metasearch.
 </li>
 <li>
 Monitor and report on performance across digital channels, analyzing key KPIs and ROI to inform decision-making.
 </li>
 <li>
 Oversee content production and ensure brand-consistent presence across key social media platforms relevant to target markets.
 </li>
 <li>
 Lead CRM strategy and manage third-party email marketing tools in coordination with hotel departments and in line with corporate guidelines.
 </li>
 <li>
 Support revenue optimization by monitoring rate parity and pricing integrity across all online distribution channels.
 </li>
 <li>
 Support awareness and engagement of Accor&rsquo;s loyalty program (ALL &ndash; Accor Live Limitless) through digital campaigns, guest communications, and targeted messaging across appropriate channels.
 </li>
 <li>
 Ensure optimal visibility, content accuracy, and conversion performance across OTA platforms.
 </li>
 <li>
 Manage and enhance the hotel's online reputation across review sites and social platforms.
 </li>
 <li>
 Conduct competitive benchmarking and market analysis to maintain digital leadership within the hotel&rsquo;s comp set.
 </li>
 <li>
 Identify digital trends and insights, adapting strategies to improve performance and customer engagement.
 </li>
 <li>
 Build and maintain strong partnerships with digital agencies and external vendors.
 </li>
 <li>
 Stay up to date with emerging digital technologies and recommend their adoption where appropriate.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in digital marketing/e-commerce, preferably within the hospitality or retail sectors.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Hospitality Management, or a related field.
 </li>
 <li>
 Fluent in English (written and spoken); additional language(s) a plus.
 </li>
 <li>
 Strong expertise in digital marketing strategies, tools, analytics, and platforms.
 </li>
 <li>
 Proficiency in content marketing, CRM, paid advertising, and social media management.
 </li>
 <li>
 Excellent communication, presentation, and relationship-building skills.
 </li>
 <li>
 Data-driven, analytical mindset with a passion for innovation and continuous improvement.
 </li>
 <li>
 Energetic, proactive, and results-oriented with the ability to work independently and cross-functionally.
 </li>
 </ul>
</div>

Digital Marketing Manager

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
 We are seeking an enthusiastic and detail-oriented Assistant Food &amp; Beverage Manager to join our team in 6th of October City, Egypt. In this role, you will work closely with the Food &amp; Beverage Manager to ensure exceptional dining experiences for our guests while leading and developing our talented F&amp;B team.
 
 
 <ul>
 <li>
 Assist in managing daily operations of the food and beverage department, ensuring high standards of quality and service
 </li>
 <li>
 Collaborate with the F&amp;B Manager to develop and implement innovative menu concepts and service strategies
 </li>
 <li>
 Lead, train, and mentor F&amp;B team members to deliver outstanding customer service
 </li>
 <li>
 Monitor and maintain inventory levels, implement cost control measures, and optimize profitability
 </li>
 <li>
 Ensure compliance with food safety regulations and maintain a clean, safe working environment
 </li>
 <li>
 Resolve guest complaints promptly and professionally
 </li>
 <li>
 Assist in planning and executing special events and promotions
 </li>
 <li>
 Analyze sales data and guest feedback to identify areas for improvement
 </li>
 <li>
 Participate in staff scheduling and payroll management
 </li>
 <li>
 Stay updated on industry trends and implement best practices in F&amp;B operations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience in a senior Food &amp; Beverage role, preferably in a hotel or restaurant setting
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field (preferred)
 </li>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Excellent knowledge of food and beverage service procedures and standards
 </li>
 <li>
 Creative problem-solver with the ability to think quickly in a fast-paced environment
 </li>
 <li>
 Outstanding time management, communication, and interpersonal skills
 </li>
 <li>
 Flexibility to work various shifts, including early mornings, late nights, weekends, and holidays
 </li>
 <li>
 Customer-focused mindset with a passion for delivering exceptional dining experiences
 </li>
 <li>
 In-depth knowledge of various cuisines and current culinary trends
 </li>
 <li>
 Proficiency in inventory management and cost control techniques
 </li>
 <li>
 Experience with point-of-sale (POS) systems
 </li>
 <li>
 Food safety certification
 </li>
 <li>
 Fluency in English; knowledge of Arabic is a plus
 </li>
 </ul>
</div>

Assistant Food & Beverage Manager

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
 We are seeking a highly skilled and experienced Assistant Director of HR to join our team in 6th of October City, Egypt. In this key leadership role, you will work closely with the HR Director to develop and implement strategic HR initiatives that align with our organization's goals and values.
 
 
 <ul>
 <li>
 Assist in developing and executing HR strategies and policies across the organization
 </li>
 <li>
 Oversee daily HR operations, including recruitment, onboarding, performance management, and employee relations
 </li>
 <li>
 Collaborate with department heads to identify and address HR-related issues and opportunities
 </li>
 <li>
 Lead and mentor a team of HR professionals, fostering their growth and development
 </li>
 <li>
 Manage the implementation and optimization of HR systems and processes
 </li>
 <li>
 Ensure compliance with Egyptian labor laws and regulations
 </li>
 <li>
 Develop and implement employee engagement and retention programs
 </li>
 <li>
 Assist in budget planning and resource allocation for the HR department
 </li>
 <li>
 Conduct regular HR audits and provide recommendations for improvement
 </li>
 <li>
 Serve as a key advisor to senior management on HR matters and organizational development
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred
 </li>
 <li>
 7+ years of progressive HR experience, including 3+ years in a managerial HR role
 </li>
 <li>
 Professional HR certification (e.g., SHRM-CP, PHR) preferred
 </li>
 <li>
 In-depth knowledge of Egyptian labor laws and regulations
 </li>
 <li>
 Strong proficiency in HR management software and Microsoft Office Suite
 </li>
 <li>
 Excellent leadership and team management skills
 </li>
 <li>
 Outstanding communication and interpersonal abilities
 </li>
 <li>
 Proven track record in strategic planning and implementation
 </li>
 <li>
 Strong problem-solving and decision-making skills
 </li>
 <li>
 Experience in performance management and employee relations
 </li>
 <li>
 Expertise in recruitment and talent acquisition strategies
 </li>
 <li>
 Ability to handle confidential information with discretion and professionalism
 </li>
 <li>
 Fluency in English and Arabic (both written and spoken)
 </li>
 </ul>
</div>

Assistant Director of People & Culture

Join Mövenpick Hotels & Resorts and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.