Qureos Mentor

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 M&ouml;venpick Hotel &amp; Resort Al Bida&rsquo;a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait&rsquo;s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.
 
 
 
 Job Description
 
 
 
 
 Front Office Senior Receptionist
 
 
 
 First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.
 </li>
 <li>
 Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.
 </li>
 <li>
 Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.
 </li>
 <li>
 Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your experience and skills include:
 
 
 
 <ul>
 <li>
 Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required
 </li>
 <li>
 Proficiency with Opera property management system or related hotel management software
 </li>
 <li>
 Fluency in English and Arabic; additional languages are a plus
 </li>
 <li>
 Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment
 </li>
 <li>
 Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently
 </li>
 <li>
 Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously
 </li>
 <li>
 Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction
 </li>
 <li>
 Knowledge of hospitality industry standards, guest service protocols, and front office best practices
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Learning programs through our Academies.
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
 </li>
 <li>
 Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.
 
 
 </li>
 </ul>
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
</div>

Front Office Senior Receptionist (Arabic Speaker)

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Greet guests warmly and professionally upon arrival, answering any initial inquiries.
 </li>
 <li>
 Schedule and confirm appointments, ensuring accuracy and availability.
 </li>
 <li>
 Provide information about spa services, packages, and promotions.
 </li>
 <li>
 Handle guest requests and inquiries promptly and efficiently.
 </li>
 <li>
 Address any guest concerns or complaints with professionalism and empathy, seeking resolution.
 </li>
 <li>
 Build and maintain strong relationships with guests to foster loyalty.
 </li>
 <li>
 Manage the reception area, ensuring it is clean, organized, and well-stocked.
 </li>
 <li>
 Answer and direct phone calls professionally.
 </li>
 <li>
 Process payments and handle cash transactions accurately.
 </li>
 <li>
 Maintain accurate records of appointments, guest information, and daily transactions.
 </li>
 <li>
 Assist with inventory management of spa products and supplies.
 </li>
 <li>
 Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.
 </li>
 <li>
 Assist therapists with guest check-in and check-out procedures as needed.
 </li>
 <li>
 Promote spa memberships, packages, and special offers.
 </li>
 <li>
 Provide information about spa events and promotions.
 </li>
 <li>
 Assist with the development of marketing materials as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Prior experience in customer service, hospitality, or a related field preferred.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Proficiency in Microsoft Office 1 Suite or similar software.
 </li>
 </ul>
</div>

Spa Receptionist

<div>
 
 Company Description
 
 
 
 Welcome to the award-winning five-star M&ouml;venpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
 
 
 The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.
 
 
 Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss M&ouml;venpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. M&ouml;venpick Hotel Bahrain is well known for its award-winning Friday Brunch.
 
 
 The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.
 
 
 M&ouml;venpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.
 
 
 
 Job Description
 
 
 
 The Waiter will be responsible for the day-to-day service, supporting the team during service with food pick up, table service, clearing tables, station refills, drink service. responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing there expires with us.
 
 
 <ul>
 <li>
 Knowledge of menu and all products served with in the Silk's Restaurant.
 </li>
 <li>
 Deliver food orders from the kitchen to customers&rsquo; tables rapidly and accurately with an explanation of each dish for the guest.
 </li>
 <li>
 Act as the contact point between Front of the House and Back of the House staff.
 </li>
 <li>
 Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
 </li>
 <li>
 Explain the dishes to the guest with a knowledgeable and in a professional manor.
 </li>
 <li>
 Check in with customers and take additional orders or refill water, as needed and requested by senior colleagues.
 </li>
 <li>
 Is responsible for serving food orders and removing used dishes and utensils.
 </li>
 <li>
 Ensure food is served in accordance with safety standards.
 </li>
 <li>
 Inform restaurant staff about customers&rsquo; feedback or requests.
 </li>
 <li>
 Commit to best possible sustainable practices daily in terms of waste management and purchasing.
 </li>
 <li>
 Additional responsibilities in absence of line manager or senior employee.
 </li>
 <li>
 Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.
 </li>
 <li>
 Ensure that all potential and real hazards are reported immediately and rectified.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ability to communicate clearly and efficiently in English, both verbal and written.
 </li>
 <li>
 Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
 </li>
 <li>
 Proven track record of surprising and delighting guests.
 </li>
 <li>
 To be detail oriented and to work within a team.
 </li>
 <li>
 Flexibility to respond to a range of different work situation.
 </li>
 <li>
 Works well within a team environment.
 </li>
 <li>
 A proven track record and ability to provide high levels of service under pressure.
 </li>
 <li>
 Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Why work for Accor?
 
 
 
 When you become one of our Heartists&reg;, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists&reg; program is the benefits program dedicated to Accor Heartists&reg;. It provides employees with the opportunity
 
 
 to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping&hellip;).
</div>

Waiter - Silk's Restaurant

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 Maintenance Agent-Technician (Kitchen and Laundry Mechanic)
 
 
 You perform highly diversified duties to install, troubleshoot, repair and maintain the property&rsquo;s facilities and equipment to ensure a safe and functional environment for the guests.
 
 
 
 What Is In It For You
 
 
 
 In 3-4 bullet points, showcase the benefits and perks of working at the property
 
 
 Employee benefit card offering discounted rates in Accor worldwide
 
 
 Learning programs through our Academies
 
 
 Opportunity to develop your talent and grow within your property and across the world!
 
 
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
 
 
 
 What You Will Be Doing
 
 
 
 Inspect and perform preventative maintenance on property&rsquo;s facilities and equipment
 
 
 Inspect all areas of the property for safety issues and take immediate corrective action
 
 
 Assist guests regarding property facilities in an informative and helpful way
 
 
 
 Qualifications
 
 
 
 Your experience and skills include:
 
 
 Relevant building maintenance experience is an asset
 
 
 Strong interpersonal and problem solving abilities
 
 
 Highly responsible &amp; reliable
 
 
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

EN - Maintenance Agent-Technician

<div>
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
 <ol>
 <li>
 Oversee daily room assignments, ensuring guest preferences (room type, view, special requests) are met while balancing operational needs and maximizing occupancy.
 </li>
 <li>
 Coordinate with Front Office, Guest Relations, and Reservations teams to manage VIPs, loyalty upgrades, and upsell opportunities.
 </li>
 <li>
 Collaborate with Housekeeping to track room status, prioritize cleaning, and ensure timely check-ins.
 </li>
 <li>
 Monitor room availability and work with Revenue and Front Office to optimize occupancy, including handling walk-ins and last-minute changes.
 </li>
 <li>
 Fulfill guest requests for connecting rooms, bed types, and amenities; manage room changes efficiently with minimal disruption.
 </li>
 <li>
 Prepare room assignments in advance, reviewing daily arrivals and prioritizing VIPs, loyalty members, and suite bookings.
 </li>
 <li>
 Handle emergency room relocations and maintenance-related reassignments, ensuring guest communication and alternative arrangements.
 
 
 </li>
 </ol>
 
 Additional Information
 
 
 
 
 Your team and working environment:
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
</div>

Room Controller ( Saudi Only)

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Provide exceptional service to our guests
 </li>
 <li>
 To successfully participate in the delivery of all food and beverage services
 </li>
 <li>
 Take part in the setup of restaurant and events
 </li>
 <li>
 Adhere to all company policies and departmental procedures/trainings
 </li>
 <li>
 Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
 </li>
 <li>
 Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in a similar role, especially in the food service industry
 </li>
 <li>
 Good attention to detail.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Knowledge of food safety and sanitation practices.
 </li>
 </ul>
</div>

Restaurant Waiter (Egyptian)

<div>
 
 Company Description
 
 
 
 Welcome to the award-winning five-star M&ouml;venpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
 
 
 The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.
 
 
 Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss M&ouml;venpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. M&ouml;venpick Hotel Bahrain is well known for its award-winning Friday Brunch.
 
 
 The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.
 
 
 M&ouml;venpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.
 
 
 
 Job Description
 
 
 
 
 Spa Therapist
 
 
 
 We are looking to employ a dedicated and experienced Spa Therapist to perform massages, beauty treatments, and wellness therapies, depending on guest's needs and preferences. The responsibilities include greeting and welcoming spa guests, informing guests of spa packages, promotions, and rates, and customizing treatments and therapies to suit guests' needs. You should also be able to recommend additional spa services and up-sell spa products.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Performing different types of massages, beauty treatments, and wellness therapies.
 </li>
 <li>
 Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
 </li>
 <li>
 Communicating with guests during massages to adjust massage techniques as required.
 </li>
 <li>
 You&rsquo;ll ensure all Spa standards are followed
 </li>
 <li>
 You&rsquo;ll promote and sell customized Spa programs to guests.
 </li>
 <li>
 You&rsquo;ll be familiar with all areas of the Spa operation, including product knowledge and retail sales.
 </li>
 <li>
 You&rsquo;ll provide massage, body treatments services to guests using props and/or products.
 </li>
 <li>
 You&rsquo;ll assess guest needs and inquire about contraindications before beginning service.
 </li>
 <li>
 You&rsquo;ll keep up to date with current techniques and modalities related to their field of work.
 </li>
 <li>
 You&rsquo;ll escort guests to and from treatment rooms. Arrange workstation, treatment room.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your experience and skills include:
 
 
 
 <ul>
 <li>
 Previous experience working as a Spa Therapist.
 </li>
 <li>
 Fast learner on new machines
 </li>
 <li>
 Sound knowledge of anatomy, physiology, and different massage techniques.
 </li>
 <li>
 Effective communication skills.
 </li>
 <li>
 Exceptional customer service skills
 </li>
 <li>
 Certificate in massage
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Why work for Accor?
 
 
 
 When you become one of our Heartists&reg;, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists&reg; program is the benefits program dedicated to Accor Heartists&reg;. It provides employees with the opportunity
 
 
 to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping&hellip;).
</div>

Spa Therapist (Female)

Join Mövenpick Hotels & Resorts and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.