Qureos Mentor

Mr Tailor

<ul><li>Address incoming customer inquiries via phone, email, and chat, providing knowledgeable responses on Mr. Tailor&rsquo;s product lines, sizes, and customization options.</li><li>Monitor and engage with customer comments, messages, and reviews across platforms (Instagram, Facebook, Twitter, etc.), ensuring prompt, helpful, and on-brand responses.</li><li>Provide support to customers by answering questions on products, availability, sizing, and policies, while working with the customer service team for escalated issues.</li><li>Proactively resolve any complaints or issues related to orders, returns, or exchanges in a courteous and efficient manner, escalating cases to supervisors as necessary.</li><li>Accurately log all customer interactions, ensuring follow-up steps and resolutions are recorded in the company&rsquo;s CRM system.</li><li>Stay updated on Mr. Tailor&rsquo;s latest promotions, policies, and systems to provide current and accurate information to customers.</li><li>Making follow-up phone calls to make sure the issue has been resolved.</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;6,000.00 - E&pound;8,000.00 per month</p>

Call center Agent

Join Mr Tailor and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mr Tailor

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Call center Agent