Qureos Mentor

MTM Health

<div><h1 class="jobSectionHeader">Make a Difference</h1>
At MTM Transit, you&rsquo;re not just part of a team&mdash;you&rsquo;re at the heart of a movement to remove community barriers nationwide. We&rsquo;re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Part Time Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).
Location: 116 W 3rd St Perrysburg, OH 43551
Schedule: Friday/Saturday/Sunday 7:30AM - 4:00 PM
What you&rsquo;ll do:<ul><li>
Assist with all phone call information and dispatching of rides</li><li>
Organize and route trips based on schedule and location to ensure optimal performance</li><li>
Provide assistance to drivers for directions to destinations</li><li>
Assist drivers and transportation providers with problems or issues relating to scheduling</li><li>
Establish and maintain effective communication with transportation providers</li><li>
Report and record all incidents to the applicable manager</li><li>
Document and report provider no shows or on-time-performance issues</li><li>
Inform transportation providers of their next-days trips and any new trips that occur</li><li>
Monitor radio, telephones and on-road provision of service for quality</li><li>
Record time of departure, destination, and expected time of return</li><li>
Provide feedback on drivers&rsquo; performance</li><li>
Perform additional duties as assigned or required</li></ul>
What you'll need:
Experience, Education &amp; Certifications:<ul><li>
High school diploma or G.E.D. equivalent</li><li>
2+ years in transportation routing, dispatching, and scheduling expertise preferred</li><li>
1 year experience working with the applicable transit scheduling system preferred</li><li>
Knowledge of GPS and GIS systems preferred</li><li>
Possess valid authorization to work in the United States</li></ul>
Skills:<ul><li>
Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills</li><li>
Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications</li><li>
Regular attendance is required</li></ul>
Even better if you have...<ul><li>
Ability to work flexible hours as required</li><li>
Ability to maintain high level of confidentiality</li><li>
Excellent communication and interpersonal skills</li><li>
Good organizational skills with attention to timeliness and detail</li></ul>
What&rsquo;s in it for you:
<ul><li>Health and Life Insurance Plans</li><li>
Dental and Vision Plans</li><li>
401(k) with a company match</li><li>
Paid Time Off and Holiday Pay</li><li>
Maternity/Paternity Leave</li><li>
Casual Dress Environment</li><li>
Tuition Reimbursement</li><li>
MTM Perks Discount Program</li><li>
Leadership Mentoring Opportunities</li><li>
Part time roles may not be eligible for all benefits</li></ul>
Hourly Rate: $16.00/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM&rsquo;s People &amp; Culture.
#MTMTransit</div>

Dispatcher - Part Time

<div>At MTM/AAA, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together!
What will your job look like?
The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards. Oversee the appearance of each vehicle is maintained and assist in the efficient mechanical operation of the vehicles. Monitor all accident and injury investigations. Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers.
Location: 1055 East 18th Street Tucson, AZ 85719
Pay Rate: $18.00 per hour
What you&rsquo;ll do:<ul><li>
Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily</li><li>
Assist Management/Operations with driver coaching and training</li><li>
Attend driver and employee meetings as requested for job and safety information</li><li>
Attend training and achieve professional certification as directed by management</li><li>
Oversee fleet maintenance program (Vehicle registration/emissions/PMs/DVIR)</li><li>
Respond and coordinate data and photo collection at accident and incident scenes in a timely manner</li><li>
Investigate and assist with accident determination and road observations</li><li>
Assist drivers with questions, customer assistance and overall on the road support</li><li>
Performs emergency roadside repairs such as changing tires, battery jump starts, and lock outs</li><li>
Assist Dispatch/Operations with information and complaint resolutions</li><li>
Provide management with reports to assist with the evaluation of route and schedule effectiveness</li><li>
Work with Operations in workforce management (Time off, backfilling, call offs)</li><li>
Perform other duties, including dispatching, cleaning office and company vehicles, and maintaining storage yard, as requested</li><li>
Perform additional duties as assigned or required</li></ul> 
What you&rsquo;ll need:
Experience, Education &amp; Certifications:<ul><li>
High school diploma or G.E.D. equivalent</li><li>
 Must possess a valid driver&rsquo;s license</li><li>
 Must be able to meet driver requirements and pass pre-employment drug/alcohol screening</li><li>
 No suspensions, DUI, or chargeable accidents in the past 5 years</li><li>
 More than two moving violations in the past 3 years</li><li>
No excessive speeding violations in 5-year period</li><li>
Must pass criminal background check
</li></ul>Skills:<ul><li>
 Thorough knowledge of accident investigation preferred
 </li><li>Knowledge of Safety and training practices and procedures
 </li><li>Ability to communicate, teach and mentor employees
 </li><li>Must be able to demonstrate conflict resolution skills
 </li><li>Quick to process information, adjust, and/or make recommendations</li><li>
 Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
</li></ul>Even better if you have...<ul><li>
Experience working in a supervisory role preferred
 </li><li>Knowledge of DOT/FTA Drug &amp; Alcohol testing (post-accident, reasonable suspicion, &amp; random testing) preferred</li></ul>
What&rsquo;s in it for you:
<ul><li>Health and Life Insurance Plans</li><li>
Dental and Vision Plans</li><li>
401(k) with a company match</li><li>
Paid Time Off and Holiday Pay</li><li>
Maternity/Paternity Leave</li><li>
Casual Dress Environment</li><li>
Tuition Reimbursement</li><li>
MTM Perks Discount Program
</li><li>Leadership Mentoring Opportunities
</li></ul>Pay Rate: $18.00 per hour
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM&rsquo;s People &amp; Culture.
#MTM</div>

Road Supervisor

<div><div><div><h1 class="jobSectionHeader">Join Our Team at MTM Health!</h1>
At MTM Health, it&rsquo;s more than just a ride&mdash;it&rsquo;s personal. We believe every passenger deserves personalized attention and exceptional care, and we&rsquo;re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?<ul><li>
Make a meaningful difference every day.</li><li>
Join a team that values your ideas and contributions.</li><li>
Be part of a company that exceeds NCQA standards for customer service.</li><li>
Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.</li></ul>
If you&rsquo;re ready to transform lives and grow your career, apply today and join us as we break down community barriers&mdash;together!</div></div><div>
Position Title: Customer Care Representative
Location: 700 Silverado Ranch Blvd, #170 Las Vegas, NV 89183
Hourly Rate: $17.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative&rsquo;s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:<ul><li>
Must be able to work on-site at our Las Vegas location listed above</li><li>
1 year of Call Center experience</li><li>
6 months Customer Service experience</li><li>
Basic typing/computer experience with excellent navigational skills</li></ul>
Your Potential. Our Mission.
At MTM Health, you&rsquo;re not just part of a team&mdash;you&rsquo;re at the heart of a movement to remove community barriers nationwide. We&rsquo;re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don&rsquo;t talk about a better workplace &ndash; we make it happen.
Benefits without Barriers
To show appreciation for our staff&rsquo;s hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.<ul><li>
Health, Dental and Vision Insurance</li><li>
Life and Disability Insurance</li><li>
401(k) Retirement Plan with Company Match</li><li>
FSA and HSA Savings Plans</li><li>
Wellness Program with Incentives</li><li>
Voluntary &amp; Ancillary Plans</li></ul>
Additional Perks<ul><li>
Pay on Demand</li><li>
Paid Time Off and Holiday Pay</li><li>
Birthday Holiday</li><li>
Maternity/Paternity Leave</li><li>
Continuing Education Reimbursement Program</li><li>
MTM Perks Discount Program</li><li>
Career Development Programs</li></ul><div><div>
MTM Health is Proud to be an Equal Opportunity Employer</div></div><div><div>
MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.</div></div></div></div>

Customer Care Representative - Las Vegas (On-Site)

<div><h1 class="jobSectionHeader">Make a Difference</h1>
At MTM Transit, you&rsquo;re not just part of a team&mdash;you&rsquo;re at the heart of a movement to remove community barriers nationwide. We&rsquo;re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
What Will Your Job Look Like:
The Manager, Operations &amp; Safety will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations &amp; Safety will oversee all aspects of the operations staff, primarily the drivers, to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations &amp; Safety is also responsible for implementing safety and training programs as defined by the Leadership of Safety Administration and will ensure compliance with State and Federal regulations, as well as corporate, client guidelines and policies.
This position is contingent on award of contract.
Location: Carson City, NV
What you&rsquo;ll do:<ul><li>
Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance, and discipline</li><li>
Perform monthly Safety meetings</li><li>
Training, retraining and updates to policies, procedures and safety guidelines</li><li>
Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements</li><li>
Monitor performance of direct reports and provide coaching and guidance</li><li>
Manage the onboard camera systems where equipped and review footage when required. (i.e., iDrive, etc.)</li><li>
Manage a consistent safety culture that incorporates various departments, such as operations, safety and maintenance</li><li>
Oversee Corporate Safety Incentives and programs effectively and consistently, including assignment of Safety Points</li><li>
Implement and support the company and client&rsquo;s safety management system (SMS) safety plan and initiatives</li><li>
Manage and monitor the FTA&rsquo;s drug and alcohol DAMIS reporting requirements</li><li>
Lead and support the local safety committee and SMS Ambassador group</li><li>
Deliver proper classroom, behind the wheel and mobility management training in accordance with contractual and company requirements</li><li>
Ensures all new hires meet minimum qualifications for each division including, background and DMV checks</li><li>
Ensure all safety manuals, programs and policies and practices are current and meet the needs of the operating divisions; updating as appropriate</li><li>
Successfully complete all related audits including those conducted by the Company, the Client, internal staff members, and state and federal regulatory agencies</li><li>
Review, determine and respond to all vehicle, passenger and employee accidents/incidents, indicating the cause and preventability, identifying potential trends to be addressed in future training efforts</li><li>
Provide functional expertise in safety regarding hiring of safety department employees</li><li>
Collaborate with local Leadership to deliver comprehensive safety meetings and plans</li><li>
Act as the location drug program manager and serve as the designated employer representative (DER), ensuring compliance of FTA/DOT regulations</li><li>
Perform additional duties as assigned or required</li></ul>
What you&rsquo;ll need:
Experience, Education &amp; Certifications:<ul><li>
High School Diploma or G.E.D.</li><li>
Must possess a valid driver&rsquo;s license</li><li>
2+ years of experience in transit management</li><li>
Experience supervising hourly personnel in a passenger transportation environment</li><li>
Experience training in a classroom and behind the wheel setting</li><li>
Must be able to pass a pre-employment drug test and DOT physical and maintain physical throughout employment</li></ul>
Skills:<ul><li>
Strong problem-solving skills</li><li>
Ability to understand and administer discipline</li><li>
Knowledge of basic safety and training procedures</li><li>
Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment</li><li>
Data analytic skills preferred</li><li>
Ability to maintain high level of confidentiality</li><li>
Regular attendance is required</li><li>
Ability to read, write and speak English</li><li>
Thorough knowledge of all applicable safety rules, regulations &ndash; ADA, FTA and DOT to include all corporate programs</li><li>
Ability to obtain future certifications as defined within the location contract</li></ul>
Even better if you have...<ul><li>
Previous management experience in the Para-Transit or livery industries preferred</li><li>
Previous management experience in a union environment is preferred</li></ul>
What&rsquo;s in it for you:
<ul><li>Health and Life Insurance Plans</li><li>
Dental and Vision Plans</li><li>
401(k) with a company match</li><li>
Paid Time Off and Holiday Pay</li><li>
Maternity/Paternity Leave</li><li>
Casual Dress Environment</li><li>
Tuition Reimbursement</li><li>
MTM Perks Discount Program
</li><li>Leadership Mentoring Opportunities
</li></ul>Min Salary: $62,000
Max Salary: $90,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM&rsquo;s People &amp; Culture.
#MTMTransit</div>

Operations & Safety Manager

Join MTM Health and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MTM Health

About Company

Dispatcher - Part Time

Road Supervisor

Customer Care Representative - Las Vegas (On-Site)

Operations & Safety Manager