Qureos Mentor

MUFG

<div><p><b>Do you want your voice heard and your actions to count?
</b></p><p></p><p>Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world&rsquo;s leading financial groups. Across the globe, we&rsquo;re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.</p><p></p><p>
With a vision to be the world&rsquo;s most trusted financial group, it&rsquo;s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.</p><p></p><p>
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.</p><p></p>
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.<p></p><p>
Reporting to the US Head of Benefits, serve as consultant and technical expert in support of the Bank's retirement program including pension and retiree health benefits. Provide subject matter expertise to benefits and other HR staff. Manage complex and high-profile benefits related projects.</p><p></p><p><b>
Major Responsibilities:</b> Responsible for providing expertise to management on the Bank's retirement programs.</p><p></p><p><b>
Duties</b> include:</p><ul><li>
Interpreting plan provisions; Recommending assumptions and coordinating with internal staff and external providers to complete pension administration tasks including complex pension and supplemental benefits calculations, analyses and related processes for individuals or groups of individuals, including executives. (35%)</li><li>
Provide quality control for pension and retiree health administration work product, including work produced by outside administrators and system generated calculation results; ensure conformance with departmental desk procedures; identify internal and cross functional process improvement opportunities and recommend solutions (35%)</li><li>
Independently manage complex benefits related projects; develop and implement project plans and timelines. Prepare analyses and presentations to assist management in decision making relative to benefit plan design and operation. (15%)</li><li>
Draft written communications relating to benefits matters including letters to plan participants, attorneys, and survivors. Provide direction to benefits staff; resolve participant inquiries and escalated benefit issues based on independent analysis of plan provisions and applicable laws; (10%)</li><li>
Stay abreast of industry best practices and legal requirements and keep management informed of changes. (5%)</li></ul><p></p><p>
Requires direct work experience focused on defined benefit pension plans and defined contributions retirement programs. Preferred degree from a four-year college (e.g., B.A., B.S.). Proven track record demonstrating results-oriented project management, attention to detail and analytical skills. Familiarity with actuarial concepts, Social Security, Medicare, and funding concerns. Experience with regulatory environment: ERISA, IRS, DOL, PBGC, HIPAA etc. Advanced skills with standard desktop applications, including MS Excel and Access required. Experience with HR information systems and benefits related technology including third party report writers and SQL-based query tools. Some programming experience desirable.</p><p></p><p>
The typical base pay range for this role is between $95,000 - $118,000 depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation.</p><p></p><p>
Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.</p><p></p><p><b>
MUFG Benefits Summary</b></p><p></p>
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.<p></p>
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.<p></p>
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual&rsquo;s associates or relatives that is protected under applicable federal, state, or local law.</div><p></p>

Retirement Benefits Operations, Assistant Vice President - TERM

<div><b>Overview
</b><div><div><div>The Head of Productivity is experienced to develop a team who are focused on developing, implementing, and operating MUFG Pension &amp; Market Services&rsquo; Microsoft collaboration suite. This role will develop a roadmap and strategy for Laptop and VDI operating environments, lifecycle SOE management, Build and Packaging, messaging platform management solutions, voice systems, SharePoint, Lotus Notes, Collaboration systems and 0365/Teams to improve the collaboration experience whilst maintaining version currency and our security posture within the business.
</div><div>This role will work alongside senior leaders and establish strategy and plan to improve the ways in which this service currently operates today which will improve the user experience, system uptime, reduce risk, streamline practices, and identify cost out opportunities. Drive Adoption/Implementation of AI to improve efficiency within the Digital Workplace Function.<br>
</div><div></div><br>
<div><b>Key Accountabilities and main responsibilities
</b></div><div>Strategic Focus
</div><div><ul><li>Develop and champion a comprehensive digital workplace strategy that aligns with business objectives, focusing on improving the employee experience, enhancing collaboration, and increasing operational efficiency.
</li><li>Hands-on lean mindset, as streamlining and simplifying outcomes for customers and colleagues will be a key success factor.
</li><li>Drive adoption through training programs and communication initiatives.
</li></ul></div><div>Operational Management
</div><div><ul><li>Oversee the full lifecycle management of all end-user devices (laptops, desktops, mobile devices) and peripherals.
</li><li>Establish and maintain standards for hardware operating systems, and security configurations.
</li><li>Develop and deliver User Experience (UX) Improvements through data, feedback, and user research to identify pain points and implement solutions that simplify processes and improve the overall digital experience.
</li><li>Lead the selection, implementation, and optimization of key productivity and collaboration platforms (e.g., Microsoft 365 Suite).
</li><li>Manage production support priorities to continuing to deliver multiple improvements in parallel in a fast changing and difficult environment.
</li><li>Implement and manage robust IT service management (ITSM) processes to ensure efficient support, incident resolution, and request fulfillment.
</li><li>Manage and monitor service level agreements (SLAs) are met and new opportunities are explored through collaborating with key technology vendors and service providers.
</li><li>Actively be involved to deliver initiatives to the business by being hands on were required, particularly whilst bringing together a single global infrastructure management team.
</li><li>Develop and manage the budget for the Digital Workplace and EUC functions, ensuring cost-effective use of resources.
</li><li>Identify and implement better ways of working with AU and UK EUC teams to increase functionality and service offered by the India Hub
</li></ul></div><div>People Leadership
</div><div><ul><li>Lead, mentor, and manage a team of professionals responsible for End User Compute (EUC), IT Service Desk, and digital workplace tools. Foster a high-performance culture focused on user satisfaction and proactive support.
</li><li>Providing a clear and concise vision for MUFG Pension &amp; Market Services&rsquo; Digital Workplace will also be key to retaining and attracting new talent.
</li></ul></div><div>Governance &amp; Risk
</div><div><ul><li>Embed integrity and support our people as we go through periods of change.
</li><li>Partner with the Information Security team to ensure all digital workplace technologies and devices adhere to security policies and compliance regulations
</li><li>This role is also accountable for ensuring IT risks are identified, recorded and managed across the IT Infrastructure &amp; Operations functions.
</li><li>Reviewing IT processes and procedures to ensure efficiency and simplicity for the business and meet control objectives as set out by GS007, ISO27001 and other financial industry regulations
</li></ul></div><div>The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.<br>
</div><div></div><br>
<div><b>Experience &amp; Personal Attributes
</b></div><div><ul><li>A minimum of 15 years of experience in IT, with at least 5 years in a senior leadership role focused on End User Compute, IT infrastructure, or digital workplace technology.
</li><li>Tertiary qualification in a related field Computer Science, Information Systems or Information Technology.
</li><li>Relevant professional certifications (e.g., PMP, ITIL, Microsoft Certified Azure: Modern Desktop Administrator).
</li><li>Experience in both working with and transitioning new work into Global Hub type operating model
</li><li>Experience with change management methodologies and large-scale digital transformation projects.
</li><li>Experience with data analytics and reporting to measure and demonstrate the value of digital workplace initiatives
</li><li>Proven track record of developing and executing a successful digital workplace strategy at a mid-to-large-scale organization.
</li><li>Deep expertise with modern productivity and collaboration suites (e.g., Microsoft 365).
</li><li>Strong understanding of IT Service Management (ITSM) principles and frameworks (e.g., ITIL).
</li><li>Proven leadership skills to communicate with the ability to influence and collaborate across all levels of the organization
</li><li>Demonstrated ability to problem-solve, be analytical, and effectively make decisions
</li><li>Strong leadership, coaching, and team-building skills
</li><li>Poven ability to work under pressure and handle multiple tasks and priorities
</li><li>Ability to work effectively with diverse stakeholders and customers.
</li><li>Adaptability to working hours to meet business needs, with the requirement 24x7 support
</li><li>Governance of IT Workplace &amp; Productivity Services that drives transparency, operational stability, financial sustainability and productivity.</li></ul></div></div></div></div><div></div>
<br><div><div>MUFG Pension &amp; Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets &ndash; safely, securely and responsibly.
</div><p>Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
</p><p>A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.</p></div>
<br><div><p>Our Corporate Centre Technology Services &amp; Information Security function manages our IT infrastructure, technology operations, and information security. It oversees IT system development, maintenance, and security to ensure smooth technology operations support our daily activities.
</p><p>We implement strong cybersecurity measures to protect sensitive data and manage service delivery through effective IT service management practices. By supporting global operations, we ensure our technological infrastructure is secure, efficient, and aligned with business needs.
</p><p>MUFG Pension &amp; Market Services is continuing to build a dynamic, client-focused, caring, and inclusive culture based on entrepreneurial spirit, effective risk management, empathy, and trust, underpinned by core values. We work collaboratively, supporting and valuing the talents and perspectives of our people, and promoting a flexible work environment where their wellbeing is prioritized. We believe diversity drives better client outcomes, improvement, and growth.
</p><p>Join us on the MUFG Pension &amp; Market Services journey to achieve our full potential. We treat everyone fairly and equitably, regardless of diverse characteristics. Candidates must have the relevant work rights. Successful applicants must complete background screening before employment.</p></div>

Head of Productivity

<div>
 <p>
  <strong>
   About Us:
  </strong>
 </p>
 <p>
  MUFG Bank, Ltd. is Japan&rsquo;s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank&rsquo;s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world&rsquo;s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
 </p>
 <p>
  The Group aims to be the world&rsquo;s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG&rsquo;s shares trade on the Tokyo, Nagoya, and New York stock exchanges.
 </p>
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  <br/>
 </p>
 <p>
  <strong>
   MUFG Global Service Private Limited:
  </strong>
 </p>
 <p>
  Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG&rsquo;s global network across Americas, EMEA and Asia Pacific
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  Provide Support to Branches across Asia Pacific for e-banking channel and trade product
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Title: Analyst
  </strong>
 </p>
 <p>
  <strong>
   Corporate Title: Analyst
  </strong>
 </p>
 <p>
  <strong>
   Reporting to: AVP / VP
  </strong>
 </p>
 <p>
  <strong>
   Location: Bengaluru
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Profile:
  </strong>
 </p>
 <p>
  Position details
 </p>
 <ul>
  <li>
   Respond branch to inquiries via phone and email regarding status of client&rsquo;s e-banking and trade product registration applications
  </li>
  <li>
   Performs registrations of channel related applications
  </li>
  <li>
   Acts as checker in registrations of channel related applications
  </li>
  <li>
   Meet agreed SLA on applications turnaround time
  </li>
  <li>
   Resolve issues related to incomplete forms with respective branches.
  </li>
  <li>
   Maintain accurate records of applications, registrations register and clients&rsquo; record database
  </li>
  <li>
   Support branches in collating and preparing required reports for internal reporting.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles and Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Support the execution of the division's strategy to embed MUFG Bank in the flow business of our clients
  </li>
  <li>
   Deliver a high quality of service to internal and external customers to enhance the bank's reputation and meet customer's expectations
  </li>
  <li>
   Support customers and act as the first level of support to their daily queries on matters relating to cash and trade products
  </li>
  <li>
   Work in partnership with the other divisions to ensure that transactions are processed accurately and in a timely manner
  </li>
  <li>
   Develop knowledge of transaction banking products in order to provide the right level of support to customers and the wider department
  </li>
  <li>
   Ensure compliance with relevant regulations and limits
  </li>
  <li>
   Maintain good working knowledge of industry trends, products, relevant laws and regulations
  </li>
  <li>
   Adhere to all company policies / guidelines
  </li>
  <li>
   To provide client support in collaboration with sales team to meet the division's financial target
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Good understanding of relevant systems and procedures
  </li>
  <li>
   Basic computer operation knowledge and skills
  </li>
  <li>
   Good interpersonal skills to deal courteously and effectively with others
  </li>
  <li>
   Diploma / Degree holder
  </li>
  <li>
   Strong Microsoft office skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Equal Opportunity Employer:
  </strong>
 </p>
 <p>
  The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.
 </p>
</div>


Analyst Transaction Banking [T500-20629]

Join MUFG and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MUFG

ABOUT_COMPANY

Retirement Benefits Operations, Assistant Vice President - TERM

Head of Productivity

Analyst Transaction Banking [T500-20629]