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MUGHAL SUITES HOTEL

A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.We Need Female Staff OnlyWhat will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards</li><li>Assist other departments, as necessary</li><li>REQUIREMENTS</li><li>Experience: at least 1 year . Experience in UAE: experience in UAE required</li><li>preferred-send your CV Contect Number 0505245899</li></ul>Job Type: Full-timeWe Need Female Staff OnlySalary: AED 1,200 - AED 1,500.00 per monthAbility to Commute:<ul><li>Ras al-Khaimah (Required)</li></ul>Application Deadline: 03/10/2025Job Type: Full-timePay: AED1,200.00 - AED1,500.00 per monthExperience:<ul><li>Customer service: 1 year (Preferred)</li></ul>

Receptionist

Join MUGHAL SUITES HOTEL and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MUGHAL SUITES HOTEL

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Receptionist