Qureos Mentor

Muller's Solutions

<div>Muller's Solutions is seeking a highly skilled Integration/Infrastructure Specialist (MID Server, GCP, SSO) to join our team and support enterprise integration and infrastructure initiatives within the ServiceNow ecosystem. The ideal candidate will possess strong expertise in ServiceNow integrations, MID Server administration, Google Cloud Platform (GCP), and Single Sign-On (SSO) technologies to ensure secure, reliable, and scalable platform connectivity.
Key Responsibilities:<ul><li>
Design, implement, and maintain integrations between ServiceNow and external systems.
</li><li>Install, configure, upgrade, and troubleshoot ServiceNow MID Servers.
</li><li>Monitor and ensure the health, performance, and availability of MID Servers across environments.
</li><li>Design and support secure authentication and authorization mechanisms, including SSO implementations.
</li><li>Configure and maintain identity federation solutions using SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and LDAP/Active Directory.
</li><li>Develop and maintain integrations using REST, SOAP APIs, Integration Hub, and other middleware technologies.
</li><li>Collaborate with infrastructure, security, and application teams to ensure seamless connectivity and data exchange.
</li><li>Support ServiceNow Discovery, Orchestration, and Cloud integrations utilizing MID Servers.
</li><li>Manage and support integrations with Google Cloud Platform (GCP) services.
</li><li>Troubleshoot integration and infrastructure-related issues and perform root cause analysis.
</li><li>Ensure compliance with security, governance, and infrastructure standards.
</li>Create and maintain technical documentation, architecture diagrams, and operational procedures. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor's degree in Computer Science, Information Technology, or a related field.
</li><li>5+ years of experience in integration and infrastructure support within enterprise environments.
</li><li>Hands-on experience with ServiceNow MID Server installation, configuration, and administration.
</li><li>Strong knowledge of Google Cloud Platform (GCP) services and infrastructure.
</li><li>Experience implementing and supporting Single Sign-On (SSO) solutions using SAML, OAuth, and OIDC.
</li><li>Strong understanding of networking concepts, including DNS, firewalls, proxies, SSL/TLS, and load balancers.
</li><li>Experience developing and troubleshooting REST and SOAP API integrations.
</li><li>Experience with LDAP, Active Directory, and identity management solutions.
</li><li>Knowledge of scripting languages such as JavaScript, PowerShell, Python, or Shell scripting.
</li><li>Strong analytical, troubleshooting, and problem-solving skills.
</li></ul>Preferred Qualifications:<ul><li>
ServiceNow Certified System Administrator (CSA).
</li><li>Experience with ServiceNow Integration Hub and Discovery.
</li><li>Google Cloud certifications (e.g., Associate Cloud Engineer, Professional Cloud Architect) are a plus.
</li><li>Experience with cloud security and identity/access management concepts.
</li><li>Familiarity with DevOps and CI/CD practices.
</li><li>Experience working in Agile/Scrum environments.
</li></ul>Key Skills:<ul><li>
ServiceNow MID Server
</li><li>Google Cloud Platform (GCP)
</li><li>Single Sign-On (SSO)
</li><li>SAML 2.0, OAuth 2.0, OpenID Connect (OIDC)
</li><li>REST/SOAP APIs
</li><li>Integration Hub
</li><li>LDAP &amp; Active Directory
</li><li>Networking &amp; Security
</li><li>Troubleshooting &amp; Root Cause Analysis
</li><li>ServiceNow Discovery &amp; Orchestration</li></ul></div>

ServiceNow Integration & Infrastructure Specialist (MID Server, GCP, SSO)

<div>Job Summary
We are seeking an experienced Power BI Developer with 5&ndash;6 years of experience in designing and delivering enterprise-grade business intelligence solutions. The ideal candidate should have strong expertise in Power BI, DAX, Power Query, SQL, BigQuery, data modeling, and Row-Level Security (RLS). The candidate will be responsible for developing interactive dashboards and analytical solutions that support business decision-making, with a focus on KPI reporting, inventory analytics, and executive dashboards.
Key Responsibilities<ul><li>
Design, develop, and maintain interactive and visually compelling Power BI dashboards and reports.
</li><li>Build and optimize KPI dashboards, inventory analytics solutions, and executive reporting dashboards.
</li><li>Develop complex calculations and business logic using DAX.
</li><li>Use Power Query to perform data extraction, transformation, and preparation activities.
</li><li>Design and implement scalable and efficient data models to support reporting and analytics requirements.
</li><li>Develop and optimize SQL queries and integrate data from BigQuery and other enterprise data sources.
</li><li>Implement and manage Row-Level Security (RLS) to ensure secure access to data.
</li><li>Collaborate with business stakeholders to gather requirements and translate them into analytical solutions.
</li><li>Monitor, troubleshoot, and optimize report performance and data refresh processes.
</li><li>Ensure data accuracy, consistency, and adherence to data governance standards.
</li><li>Support report deployment, maintenance, and enhancements across development and production environments.
</li><li>Provide documentation, user training, and ongoing support for BI solutions.</li></ul> 

Requirements 

Technical RequirementsMust-Have Skills<ul><li>
5&ndash;6 years of experience in Business Intelligence or Power BI development.
</li><li>Strong hands-on experience with:
</li><li><ul><li>Power BI
</li><li>DAX
</li><li>Power Query
</li><li>SQL
</li><li>Google BigQuery
</li><li>Data Modeling
</li><li>Row-Level Security (RLS)
</li></ul></li><li>Experience in developing enterprise-level dashboards and reporting solutions.
</li><li>Strong understanding of data warehousing concepts and BI best practices.
</li><li>Experience in data integration, transformation, and performance optimization.
</li><li>Proficiency with version control and collaborative development practices.
</li></ul>Good-to-Have Skills<ul><li>
Experience with Paginated Reports in Power BI Report Builder.
</li><li>Experience in Power BI Service administration, including workspace management, gateways, and deployment pipelines.
</li><li>Knowledge of data governance, data quality, and security practices.
</li><li>Experience integrating Python or R within Power BI for advanced analytics and visualizations.
</li><li>Familiarity with Azure DevOps for source control and release management.
</li></ul>Preferred Qualifications<ul><li>
Bachelor's degree in Computer Science, Information Technology, Data Analytics, or a related field.
</li><li>Strong analytical and problem-solving skills.
</li><li>Excellent communication and stakeholder management abilities.
</li><li>Experience working with enterprise-scale analytics and reporting platforms.</li></ul></div>

Power BI Developer Immediate Joining (3Month)

<div>About the Role: 
We are looking for a senior SAP Finance consultant with deep S/4HANA Cloud expertise and mandatory ZATCA Phase 2 experience to lead the Finance workstream for a KSA-based client. This is the most critical functional role on the program.
Key Responsibilities
Lead Fit-to-Standard workshops for all Finance processes
Configure GL, AP, AR, Asset Accounting across 4 company codes
Own ZATCA Phase 2 e-invoicing compliance end-to-end
Design and configure multi-legal-entity financial structure
Lead data migration for financial master data and open items
Support UAT and resolve finance-related issues during go-live
Coordinate with CO consultant on cross-functional finance topics 
Requirements 
<ul><li>
7+ years SAP FI consulting experience</li><li>
Minimum 2 S/4HANA Cloud Public Edition implementations</li><li>
ZATCA Phase 2 clearance model go-live is mandatory &mdash; candidates without this will not be considered</li><li>
Strong knowledge of IFRS and multi-company code configuration</li><li>
Experience with cash management, bank integration, and advanced payment processing</li><li>
SAP Fiori Finance apps configuration experience</li><li>
KSA market experience strongly preferred</li></ul></div>

SAP Finance Lead Consultant (Public Cloud Experiecne)

<div>M&uuml;ller's Solutions is seeking a dedicated SAP Ariba Consultant exclusively for Saudi nationals to join our team. The successful candidate will be responsible for implementing and supporting SAP Ariba solutions tailored to procurement and supply chain processes. This role involves collaborating closely with clients to optimize their procurement operations using SAP Ariba's capabilities.
Key Responsibilities:<ul><li>
Provide L2/L3 support for SAP Ariba modules in production, including incident, service request, and problem management via ticketing tools.</li><li>
Analyze and resolve issues in Ariba Commerce Automation, Sourcing, Contracts, and Supplier Lifecycle &amp; Performance.</li><li>
Monitor system performance to ensure high availability and stability; support SAP ERP/S/4HANA integrations via CIG.</li><li>
Perform root cause analysis and implement preventive measures.</li><li>
Support master data management and assist users with training, troubleshooting, and process guidance.</li><li>
Manage change requests, ensure SLA/KPI compliance, and maintain documentation including knowledge base and SOPs.</li></ul> 

Requirements 
Required Skills &amp; Qualifications
Bachelor&rsquo;s degree in IT, Business, or a closely related field that provides a solid foundation in information technology and business processes.
3&ndash;8+ years of hands-on experience with SAP Ariba, including support and implementation, demonstrating strong knowledge of Procure-to-Pay (P2P) and Source-to-Contract (S2C) processes.<ul><li>
Proficient in SAP Ariba modules: Buying &amp; Invoicing, Sourcing/Contracts, and Ariba Network.</li><li>
Experience with SAP integration technologies like Cloud Integration Gateway (CIG), IDoc interfaces, and APIs.</li><li>
Familiar with ticketing tools such as ServiceNow and Jira for incident management.</li><li>
Understanding of SLAs, incident prioritization, and support processes.</li><li>
Strong analytical and problem-solving skills for timely issue resolution.</li></ul>
Preferred Qualifications:<ul><li>
Experience with SAP S/4HANA integration and SAP ERP systems.</li><li>
SAP Ariba certification is highly preferred.</li><li>
Experience in Application Management Services (AMS) or support projects.</li></ul> 

Benefits 
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

SAP Ariba Consultant (Saudi National Only)

<div>M&uuml;ller's Solutions is seeking an experienced Senior Ingentis Consultant to join our team. In this role, you will leverage your deep knowledge of Ingentis solutions to help clients design, implement, and optimize organizational and HR management systems. You will collaborate closely with clients to understand their needs and provide tailored consulting services that enhance their operational efficiency and data management.
Key Responsibilities:<ul>
<li>Engage with clients to gather business requirements and translate them into effective Ingentis solutions.</li>
<li>Design, configure, and implement Ingentis software to meet client-specific organizational and HR needs.</li>
<li>Provide expert guidance on best practices regarding organizational visualization, process optimization, and data integration.</li>
<li>Lead workshops and training sessions to empower client teams in using Ingentis tools efficiently.</li>
<li>Collaborate with technical teams during system integration and testing phases.</li>
<li>Maintain documentation related to consulting engagements, system configurations, and project progress.</li>
<li>Stay updated with the latest Ingentis product features and industry trends to continuously improve client solutions.</li> 
</ul> 
 
Requirements 
 
Requirements:<ul>
<li>Bachelor's degree in Business Administration, Human Resources, Information Technology, or related field.</li>
<li>Minimum of 5 years of experience working with Ingentis solutions in a consulting capacity.</li>
<li>Strong understanding of organizational management, HR processes, and data visualization techniques.</li>
<li>Proven track record in configuring and deploying Ingentis software tailored to client requirements.</li>
<li>Excellent communication, presentation, and client engagement skills.</li>
<li>Ability to manage multiple projects and deadlines effectively.</li>
<li>Experience conducting workshops and training sessions for various client audiences.</li>
<li>Relevant Ingentis certifications or training is a plus.</li> 
</ul> 
 
Benefits 
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

Senior Ingentis Consultant

<div>M&uuml;ller&rsquo;s Solutions is seeking an experienced and results-driven ServiceNow Service Delivery Manager to oversee the delivery and performance of our ServiceNow solutions. In this role, you will be responsible for managing service delivery teams, ensuring alignment with business goals, and driving continuous improvement in ServiceNow platform operations.
Key Responsibilities:
Take full responsibility for the overall delivery of the ServiceNow platform services, encompassing:<ul><li>
Continuous operations and support, ensuring the platform is always available, reliable, and performing optimally to meet organizational needs.</li><li>
Enhancements driven by the backlog, prioritizing and implementing improvements and new features that align with business objectives and user feedback.</li><li>
Coordination of releases and deployments, managing schedules, resources, and communication to guarantee smooth transitions and minimal disruption.</li></ul>
Serve as the main escalation point and decision-maker for delivery-related issues, ensuring that:<ul><li>
Problems are resolved quickly through effective troubleshooting, root cause analysis, and engagement with relevant teams.</li><li>
Risks are effectively controlled by proactively identifying potential issues and implementing mitigation strategies.</li><li>
Delivery obligations are fulfilled in accordance with agreed timelines, quality standards, and contract requirements.</li></ul>
Collaborate closely with stakeholders to:<ul><li>
Comprehend and prioritize demands, balancing competing needs to deliver maximum value to the organization.</li><li>
Question and verify requirements when necessary, ensuring clarity, feasibility, and alignment with strategic goals.</li><li>
Guarantee alignment between business objectives and platform capabilities, facilitating seamless integration and optimal use of ServiceNow features.</li></ul>
Provide strong leadership to the delivery teams, which include:<ul><li>
Technical consultants and developers, guiding them to apply best practices, innovate, and maintain high code quality.</li><li>
Business analysts, supporting requirement gathering, documentation, and communication between business and technical teams.</li><li>
QA and support personnel, ensuring thorough testing, issue identification, and responsive support services.</li></ul>
Lead delivery governance and uphold standards, ensuring:<ul><li>
Consistent development practices that adhere to organizational policies and industry standards.</li><li>
Controlled release processes that minimize risk, ensure quality, and provide clear documentation.</li><li>
Alignment to platform design and reuse principles, promoting efficient, maintainable, and scalable solutions.</li></ul>
Ensure quality and accountability across delivery, including:<ul><li>
Reviewing progress against commitments, conducting regular status meetings and reporting to stakeholders.</li><li>
Monitoring delivery KPIs and SLAs, analyzing performance data to identify trends and areas for improvement.</li><li>
Supporting issue resolution and performance improvement initiatives to enhance service quality and customer satisfaction.</li></ul>
Act as a trusted point of contact for stakeholders, capable of:<ul><li>
Representing technical and functional decisions clearly and effectively, bridging communication between business and IT teams.</li><li>
Managing expectations and resolving conflicts diplomatically to maintain positive relationships and project momentum.</li><li>
Standing behind delivery teams with confidence, advocating for resources, and providing guidance to overcome challenges.</li></ul>
Support continuous improvement of service delivery, including:<ul><li>
Identifying inefficiencies and bottlenecks through regular process reviews and feedback collection.</li><li>
Driving optimisation of processes and workflows to increase efficiency, reduce costs, and improve user experience.</li><li>
Promoting effective use of ServiceNow capabilities by encouraging adoption of new features, best practices, and ongoing training.</li></ul> 

Requirements 
7 to 10+ years of experience in Service Delivery, with extensive knowledge of ServiceNow
platforms, including:<ul><li>
In-depth understanding of various ServiceNow modules and features such as:</li><li><ul><li>
ITSM</li><li>
ITOM / CMDB</li><li>
HRSD / enterprise services</li><li>
CSM</li></ul></li></ul>
Capable of:<ul><li>
Confidently engaging with both technical teams and business stakeholders</li><li>
Critically evaluating requirements and assumptions when necessary</li><li>
Converting high-level requirements into actionable delivery strategies</li></ul>
Demonstrated experience in managing:<ul><li>
Multiple ServiceNow delivery streams, including operations and enhancements</li><li>
Backlog-driven development prioritization</li><li>
Cross-functional teams</li></ul>
Strong knowledge of:<ul><li>
Service delivery models and governance frameworks</li><li>
Management of SLAs and KPIs</li><li>
Release and change management procedures</li></ul>
Ability to:<ul><li>
Assertively participate in stakeholder discussions and justify delivery decisions</li><li>
Effectively support and represent delivery teams</li><li>
Maintain control in complex or high-pressure situations</li></ul>
Preferred Qualifications:<ul><li>
ITIL Foundation or higher certification</li><li>
ServiceNow Certified System Administrator or other relevant certifications</li><li>
Experience working with Agile methodologies and project management tools</li><li>
Familiarity with automation and workflow optimization within the ServiceNow platform</li></ul> 

Benefits 
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.</div>

ServiceNow Service Delivery Manager

Join Muller's Solutions and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.