Qureos Mentor

Murkez Technologies

Murkez Technologies is an emerging global IT and business consulting company that provides services to industry-leading clients across North America, Europe, and the Middle East. The company focuses on enabling partners to build sustainable competitive advantages by enhancing organizational capabilities and optimizing operational efficiency. With a multidisciplinary service portfolio, Murkez Technologies caters to over 50 clients across three continents, emphasizing their mission to simplify, solve, and scale business operations.

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 Position:
 
 Virtual Assistant - Travel Desk
 
 
 
 
 
 
 
 
 
 Job Type:
 
 Full &ndash; Time (Onsite)
 
 
 
 
 
 
 
 Summary
 
 
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 We are looking for a motivated and detail-oriented individual to join our Travel Desk team for the Dream Vacation project. The candidate will assist with travel bookings, customer support, and operational activities, ensuring a seamless experience for clients.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
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 Assist in quotation processing for travel packages
 
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 After learning the process, do the full quotation by yourself
 
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 Handle new reservation processing for flights, hotels, and cruises
 
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 Manage modification requests and customer calls
 
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 Support group booking coordination
 
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 Perform data entry in the Cruise Control System
 
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 Conduct fare monitoring and update pricing information
 
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 Assist with ancillary travel arrangements (flights, hotels, add-ons)
 
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 Respond to customer inquiries via email, phone, and live chat
 
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 Maintain and update travel itineraries accurately
 
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 Support basic marketing content development
 
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 Ensure accurate documentation and record-keeping in CRM/Excel
 
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 Perform general administrative and coordination tasks
 
 
 
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 </ul>
 Requirements
 
 
 
 
 Qualifications and Skills:
 
 
 
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 Fresh graduate or up to 1 year of relevant experience
 
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 Strong English communication skills (written and verbal)
 
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 Basic understanding of travel operations (preferred)
 
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 Proficiency in Microsoft Office (Excel, Word, PowerPoint)
 
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 Strong attention to detail and organizational skills
 
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 Ability to multitask and work in a fast-paced environment
 
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 Willingness to learn and adapt
 
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 Ability to work in US time zones
 
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 </ul>
 
 
 Timings:
 
 
 
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 6:00 PM to 3:00 AM Pakistan Standard Time
 
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Virtual Assistant

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 Job Title:
 
 Technical Support Representative- L1
 
 
 
 About the Role:
 
 
 
 We're looking for a motivated, detail-oriented Technical Support Representative I to support a US-based client operating fuel stations and convenience stores. The ideal candidate has basic troubleshooting ability, a willingness to learn POS and store systems, and patience working through issues with store staff and customers. This role handles day-to-day Level 1 support, resolves routine technical issues, and escalates more complex matters to senior team members. The successful candidate manages open tickets, follows documented procedures, and communicates clearly with the team.
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 
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 Provide Level 1 technical support for POS systems, fuel dispensing units, payment terminals, and back-office software.
 
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 Assist senior staff with technical acquisition checklist tasks at newly acquired stores/fuel stations &mdash; basic POS and payment terminal setup checks, connectivity tests, and staff walkthroughs during onboarding.
 
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 Troubleshoot common hardware and software issues reported by customers or store staff, following established procedures.
 
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 Perform basic diagnostics on connectivity and system issues, escalating anything beyond routine fixes.
 
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 Build working product knowledge of the client's store, fuel station, and payment systems.
 
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 Guide store staff step-by-step through basic fixes and system resets over phone or chat.
 
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 </ul>
 
 Systems &amp; Vendor Coordination
 
 
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 Assist with basic monitoring of system alerts and flag potential issues to senior staff.
 
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 Support the customer service team on routine technical questions.
 
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 Follow up on vendor-related tickets as directed by senior technical staff.
 
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 Participate in training sessions to build technical knowledge and troubleshooting skills.
 
 
 
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 </ul>
 Requirements
 
 
 
 Education &amp; Qualifications
 
 
 
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 Bachelor's degree or diploma in Information Technology, Computer Science, or a related field preferred; equivalent hands-on experience also considered.
 
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 0&ndash;1 years of technical support experience; exposure to POS/retail systems or US-based clients is a plus.
 
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 </ul>
 
 Preferred Skills:
 
 
 
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 Basic familiarity with POS systems, payment terminals, or retail hardware.
 
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 Basic understanding of networking concepts (Wi-Fi, routers) is a plus.
 
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 Good troubleshooting instincts and willingness to follow structured processes.
 
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 Comfortable using ticketing tools (e.g., Zendesk, Jira) and remote support software
 
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Technical Support Repersentative L1

Job Summary: We are looking for a detail-oriented graduate to support daily financial operations, including payments, tracking transactions, and reporting.Key Responsibilities:<ul><li>Assist with payment processing and transaction tracking</li><li>Maintain financial records and support reporting</li><li>Help with reconciliations and data accuracy</li><li>Coordinate with internal teams on finance-related tasks</li></ul>Requirements:<ul><li>Must currently reside in Puerto Rico</li><li>Bachelor&rsquo;s degree in Finance, Accounting, or related field</li><li>Basic Excel skills</li><li>Strong attention to detail</li><li>Willingness to learn</li></ul>Pay: From $30,000.00 per yearWork Location: In person

(Fresh Graduates) Finance / Treasury Associate

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 About the Role
 
 
 We are looking for a detail-oriented and proactive Admin Analyst to support administrative operations for a network of gas stations and retail stores across the United States. This remote role, based in Lahore, is part of a growing team that ensures smooth backend operations, accurate reporting, and timely communication with U.S.-based stakeholders.
 
 
 
 Key Responsibilities
 
 
 
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 Data Management and Reporting
 
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 Maintain and update daily sales, inventory, and operational reports
 
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 Reconcile POS data with backend systems and flag discrepancies
 
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 Generate weekly and monthly performance dashboards
 
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 Administrative Support
 
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 Assist in vendor coordination, invoice processing, and documentation
 
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 Track compliance metrics and ensure timely submissions of required forms
 
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 Manage digital filing systems and ensure data accuracy
 
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 Knowledge about US permits
 
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 </ul>
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 Communication and Coordination
 
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 Liaise with U.S.-based store managers and vendors via email and calls
 
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 Handle scheduling, follow-ups, and reminders for operational tasks
 
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 Provide support during audits and inspections by preparing required documentation
 
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 Process Optimization
 
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 Identify inefficiencies in reporting or admin workflows and suggest improvements
 
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 Support implementation of new tools or systems for better data handling
 
 
 
 
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 </ul>
 Requirements
 
 
 
 
 
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 Bachelor&rsquo;s degree in Business Administration, Finance, or a related field
 
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 One to three years of experience in administrative or analytical roles (retail or service industry preferred)
 
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 Strong command of English (written and verbal)
 
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 Proficiency in MS Excel, Google Sheets, and reporting tools
 
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 Ability to work U.S. business hours (night shift in Pakistan)
 
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 Excellent attention to detail and organizational skills
 
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 Experience with POS systems, inventory software, or ERP tools is a plus
 
 
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 Location : Paragon City Lahore (Onsite Role)
 
 Timings : 7pm - 4am
 
 
 
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Admin Analyst

Join Murkez Technologies and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Murkez Technologies

About Company

Virtual Assistant

Technical Support Repersentative L1

(Fresh Graduates) Finance / Treasury Associate

Admin Analyst