Qureos Mentor

Muscogee Nation Gaming Enterprises

<div>Department: HOL Security
Property: Holdenville Casino
Location: Holdenville, OK, US, 74848
Full-Time/Part-Time: Part Time 
 
Summary:
 
Security must provide effective patrol, strong community relations and professional communication to the
 
MNGE. In addition, other duties and responsibilities may be requested of you, which are not specified in your
 
job duties, Facility Post Orders and SOPs; the ability to react and accomplish tasks assigned, is a must.
Responsibilities:
 
1. Patrol (All officers must be able to work any assigned shift and be flexible to sudden changes in work
 
schedule. )
 
a) Monitor and identify activities/situations that pose security or safety risks.
 
b) Ensure all rules, regulations, and law violation issues are resolved.
 
c) Provide crowd control when applicable.
 
d) Respond to all assigned security incidents and requests for service from the casino or requested
 
by an outside entity.
 
e) Complete investigations of those incidents that rise to this level.
 
2. Community Relations
 
a) Meet and greet all members of our organization within assigned areas.
 
b) Inquire into the needs of guest, employees and other members of our organization.
 
c) Exceed the casino&rsquo;s customer service standard.
 
3. Communication
 
a) Clearly communicate with other officers, surveillance, operations, etc.
 
b) Effectively structure and write incident reports and other written documents.
 
c) Must use two way radio communication systems, routinely.</div>

Security Officer I

<div>Department: TUL RainBay Express
Property: River Spirit Casino Resort
Location: Tulsa, OK, US, 74137
Full-Time/Part-Time: Full Time 
 
Summary:
 
Ensure quality guest service SPARK satisfaction in a professional and friendly manner by greeting and thanking guests for dining in our restaurants; operates and maintains guest reservations; works with the MICROS system to record all sales transactions; assists team members as needed or requested.
Responsibilities: 
 
1. Welcomes guests in a friendly and timely manner; maintains superior customer service to all guests at all times.
2. Completes all financial transactions in a friendly and timely manner.
3. Completes all tasks required to receive a daily MNGE vault issued bank, including reporting and tips reconciliations.
4. Actively complies with all Title 31 regulations as required/instructed.
5. Manages reservations and wait lists.
6. Properly seats guests following the assigned rotation of sections to ensure guest satisfaction.
7. Adheres to proper phone etiquette as directed by Management.
8. Ensures Host areas and MICROS stations are kept clean and presentable at all times.
9. Assists team members as needed while promoting a positive teamwork environment.
10. Ability to perform all duties associated with all Food &amp; Beverage operations and all related and compatible duties as required and/or assigned. 
 
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, and/or ability required.
EDUCATION
High School Diploma or GED
EXPERIENCE
One year experience in a high volume food and beverage operations with multiple venue responsibilities, casino experience preferred.
Cash handling skills strongly recommended
LICENSES/CERTIFICATIONS
Key positions require knowledge and application of Title 31 reporting requirements.
Tulsa County Food Handler&rsquo;s Card is required for all F&amp;B positions.
Liquor License from the Able Commission is also required for F&amp;B front of house positions.
 Must have the ability to pass comprehensive background check, drug test, and obtain gaming license as required.</div>

RainBay Express Cashier Hostess

Join Muscogee Nation Gaming Enterprises and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Muscogee Nation Gaming Enterprises

About Company

Security Officer I

RainBay Express Cashier Hostess