Qureos Mentor

MV Transportation

MV Transportation is a leading transit services provider in the United States, partnering with over 100 transit agencies, municipalities, schools, and corporations nationwide. With nearly 50 years of experience, the company empowers millions of Americans with seamless transit options daily. As a family-owned business, MV Transportation fosters a strong sense of community among its employees, clients, and passengers, while prioritizing safety, training, and innovative solutions to meet customer needs.

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 If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
 
 
 
 Responsibilities
 
 
 
 MV Transportation is seeking a
 
 Dispatcher
 
 who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.
 
 
 
 Job Responsibilities :
 
 
 
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 Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
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 Monitors radio, telephones and on-road provision of service for quality.
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 Responsible for influencing positive employee morale and quality customer service.
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 Monitors and completes driver sign-in and sign-out daily.
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 May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
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 Monitors daily system performance.
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 Participates in analysis and review of operating performance.
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 Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
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 All other duties, as assigned.
 
 
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 Qualifications
 
 
 
 
 Talent Requirements :
 
 
 
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 One (1) year previous Dispatcher experience preferred.
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 Two ( 2 ) years of Customer Service experience is preferred.
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 High School d iploma or equivalent.
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 Experience with Trapeze software.
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 Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
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 Demonstrate a high customer service commitment.
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 Able to demonstrate professional phone manner.
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 Knowledge of the service area is a plus.
 
 
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 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
 
 
 Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
 
 
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Dispatcher

Join MV Transportation and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MV Transportation

About Company

Dispatcher