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My Celcare DMCC

We are hiring a skilled and customer-focused Service Adviser to join our well-established workshop. The ideal candidate should have experience in customer service within the automotive industry, with strong communication and organizational skills.Key Responsibilities:<ul><li>Greet customers, understand their service needs, and provide accurate estimates.</li><li>Schedule and coordinate vehicle services and repairs with the workshop team.</li><li>Communicate repair status, costs, and completion times to customers.</li><li>Prepare job cards and ensure all customer concerns are addressed.</li><li>Maintain accurate service records and follow up with customers after service.</li><li>Handle customer complaints professionally and ensure high satisfaction.</li></ul>Requirements:<ul><li>2&ndash;3 years of experience as a Service Adviser or in a similar automotive customer service role.</li><li>Knowledge of vehicle maintenance and repair processes.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Computer literacy for invoicing and record-keeping.</li><li>Punctual, honest, and customer-oriented.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Performance-based incentives.</li><li>Professional and supportive work environment.</li></ul>Job Types: Full-time, PermanentPay: From AED3,000.00 per month

Experienced AutoMotive Service Advisor

Join My Celcare DMCC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

My Celcare DMCC

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Experienced AutoMotive Service Advisor