Qureos Mentor

MyDoctor Healthcare LLC

Job Title: Telecaller &ndash; Healthcare SectorLocation: Dubai Experience Required: Minimum 1 year in telecalling within the healthcare industry Education: Bachelor's degree or equivalent preferred Availability: Immediate joiners preferred Shift: Day or Rotational (12-hour shift)Job Summary:We are seeking an experienced and service-oriented Telecaller for the healthcare sector to manage patient interactions over the phone. The ideal candidate will have prior experience in hospital or clinic-based telecalling and will be responsible for appointment scheduling, follow-ups, and patient support through effective communication.Key Responsibilities:<ul><li>Make outbound calls to patients for appointment reminders, follow-ups, and feedback.</li><li>Answer inbound calls from patients related to services, doctor availability, test reports, or billing.</li><li>Provide clear information about healthcare services, consultations, and procedures.</li><li>Coordinate with doctors, front desk, and medical staff to ensure smooth patient flow and communication.</li><li>Maintain and update patient records, call logs, and follow-up notes.</li><li>Address patient concerns with empathy and professionalism; escalate when needed.</li><li>Assist in basic clerical tasks related to calls and patient communication.</li></ul>Candidate Requirements:<ul><li>Minimum 1 year of experience in telecalling or patient communication in a hospital, clinic, or diagnostic lab.</li><li>Strong communication skills in English and local/regional languages.</li><li>Excellent telephone manners and ability to handle patient queries calmly.</li><li>Familiarity with healthcare systems, appointment software, or hospital workflow.</li><li>Basic knowledge of MS Office and data entry tools.</li><li>Compassionate, patient-focused, and professional attitude.</li></ul>Note:Only candidates with prior telecalling experience in the healthcare sector will be considered.Job Type: Full-timePay: AED4,500.00 - AED6,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Tele caller (Healthcar sector)

Join MyDoctor Healthcare LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MyDoctor Healthcare LLC

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Tele caller (Healthcar sector)