Qureos Mentor

MyHome App

Our customer support team works for our customers&mdash; not for us. In other words, you're always concerned about how you can a customer happy. You'd be surprise to know what we're willing to do to ensure our customers are satisfied.We often call our customer support division&mdash; &quot;The Central Kitchen&quot; because everything flows through this unit. The best members in our team served time within our customer support division.What we expect from you: <ul><li>Assist customers via calls, emails, and chats.</li><li>Update records on company's ERP and CRM.</li><li>Maintain target KPI and ensure customer satisfaction.</li><li>Collaborate with operations ensuring order fulfillment.</li></ul>Who we are looking for:<ul><li>Entrepreneurial&mdash;owner mentality.</li><li>2+ years experience in customer service.</li><li>Team player&mdash;effectively communicate with other teams.</li><li>Critical/ Analytical thinker&mdash;quickly understand problems and solve them.</li><li>Fluent in English and Arabic&mdash; spoken and written.</li></ul>What we will provide:<ul><li>Any necessary hardware/ software for you (laptop, phone, headset, etc).</li><li>Extensive training on procedures and policies.</li><li>Paid courses for personal development if desired.</li></ul>Working hours:<ul><li>As per Kuwait labor laws: 8 hours per day or 48 hours per week.</li><li>Shift-based and overtime is available (official holidays/ peak-hours).</li><li>1-hour break as per Kuwait labor laws.</li></ul>Job Type: Full-timePay: KD250.000 - KD300.000 per monthApplication Question(s):<ul><li>What is special about you? In other words, why do you think you're the best fit for this position? (We read every response).</li></ul>Experience:<ul><li>customer service: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Customer Support Representative

Join MyHome App and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MyHome App

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Customer Support Representative