Qureos Mentor

Nadel

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 Reports to:
 
 CEO
 
 
 
 Status:
 
 Full-Time Executive
 
 
 
 Location:
 
 In-office in Carson, CA
 
 
 
 Salary Range:
 
 $140,000-$160,000
 
 
 
 About Nadel
 
 
 
 Nadel is a global leader in targeted, high-impact branded merchandise. Founded in 1953, Nadel offers a connected team of experts who deeply understand every aspect of branded merchandise ideation, creation, and delivery. Headquartered in Los Angeles, Nadel has a presence across North America, Europe, Asia-Pacific, and beyond. With a strong commitment to sustainable business practices, Nadel continues to drive positive environmental change and raise the bar across the industry. For more information, please visit nadel.com.
 
 
 
 Role Overview
 
 
 
 The Vice President of Operations is responsible for leading operational success across fulfillment centers in both Kansas City, MO and Carson, CA. This role will focus on managing end-to-end fulfillment center operations ensuring unified processes, consistent service levels, and scalable operations as the organization expands nationally. The VP of Operations will play a crucial role in not only managing day-to-day operations but in leading operational strategy, optimizing systems, driving cross-facility alignment and fostering customer experience excellence across the entire bi-costal fulfillment network.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Operational Leadership
 
 
 
 <ul>
 <li>
 Oversee daily operations in both the Kansas City, MO (KC) and Carson, CA fulfillment centers. This includes but is not limited to ensuring accuracy, efficiency and on-time order processing, ensuring smooth execution of receiving, picking, packing, kitting, assembly and outbound logistics, and maintaining safe and compliant work environment aligned with OSHA standards and company policies.
 </li>
 <li>
 Implement uniformed SOPs, packaging guidelines, QC processes, and safety standards across both facilities, ensuring operations are both optimal and compliant.
 </li>
 <li>
 Lead integration of new workflows as the KC fulfillment center scales and absorbs new client transitions.
 </li>
 <li>
 Manage the transition of Carson facility downsize and customer transfer to KC fulfillment center.
 
 
 </li>
 </ul>
 
 Customer Interaction &amp; Client Experience
 
 
 
 <ul>
 <li>
 Lead customer service, client onboarding, and account escalations for both regions.
 </li>
 <li>
 Ensure seamless communication between all CSR and operational teams.
 </li>
 <li>
 Maintain high service levels, SLA compliance, and proactive client updates.
 </li>
 <li>
 Partner with key stakeholders to support new business onboarding and program launches and serve as the executive liaison to ensure service level expectations are met or exceeded.
 
 
 </li>
 </ul>
 
 Fulfillment &amp; Warehouse Performance
 
 
 
 <ul>
 <li>
 Direct warehouse leadership teams in KC (Facility Manager, Supervisors) and Carson (Ops Leads, QC).
 </li>
 <li>
 Ensure accuracy across receiving, inventory, replenishment, picking, packing, kitting, and shipping.
 </li>
 <li>
 Oversee KC&rsquo;s temperature-controlled operations and Carson&rsquo;s high-volume daily output.
 </li>
 <li>
 Manage KPIs across both sites (accuracy, ship‑on‑time, cost per order, labor efficiency).
 
 
 </li>
 </ul>
 
 Logistics &amp; Carrier Strategy
 
 
 
 <ul>
 <li>
 Oversee national shipping strategy leveraging KC&rsquo;s central position for 2‑day coverage.
 </li>
 <li>
 Optimize carrier mix, freight cost control, and national-zone efficiency.
 </li>
 <li>
 Align packaging, carton standards, and void‑fill best practices across both facilities.
 
 
 </li>
 </ul>
 
 Technology &amp; Systems Alignment
 
 
 
 <ul>
 <li>
 Lead WMS optimization and reporting consistency for both facilities.
 </li>
 <li>
 Ensure standard dashboards, cycle-count accuracy metrics, and QC reporting.
 </li>
 <li>
 Direct tech and process integration for new client programs transitioning from other providers.
 
 
 </li>
 </ul>
 
 Financial Leadership
 
 
 
 <ul>
 <li>
 Support bi-coastal P&amp;L performance across labor, freight, and warehouse costs.
 </li>
 <li>
 Drive operational efficiencies to meet EBITDA goals for the expanded NewCo network.
 
 
 </li>
 </ul>
 
 Leadership &amp; Culture
 
 
 
 <ul>
 <li>
 Develop strong leadership teams in each facility with clear communication channels.
 </li>
 <li>
 Ensure both sites operate as one unified network with shared best practices and performance expectations.
 
 
 </li>
 </ul>
 
 CEO Partnership
 
 
 
 <ul>
 <li>
 Act as the CEO&rsquo;s strategic partner across national expansion efforts.
 </li>
 <li>
 Lead major transitions (client moves, KC onboarding, new equipment, SLAs).
 </li>
 <li>
 Represent the CEO with customers, vendors, and operational partners.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 5 years of progressive operations management experience in a fulfillment, 3PL, multi-site warehouse operations, or related environment.
 </li>
 <li>
 Proven success leading teams in a fast-paced, high-volume operation.
 </li>
 <li>
 Strong understanding of warehouse management systems (WMS), ERP platforms, automation technology, and operational analytics.
 </li>
 <li>
 Understanding of API messaging and integration tools like OrderDesk.
 </li>
 <li>
 Knowledge and proficiency with VeraCore, Shipstore, and E-commerce sites (i.e. Shopify) a plus, but not required.
 </li>
 <li>
 Skilled in customer communication, escalation management, and client experience.
 </li>
 <li>
 Proven ability to manage, scale, and unify multi-location operations.
 </li>
 <li>
 Ability to travel between facilities and corporate offices as needed.
 </li>
 <li>
 Willing and able to relocate to support operational needs.
 
 
 </li>
 </ul>
 Nadel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may read  Equal Employment Opportunity is the Law  by clicking on the corresponding link.
 
 
 Nadel is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
 
 
 By submitting your application, you acknowledge and confirm that you have received, read and understand  Nadel&rsquo;s Applicant Privacy Notice  and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
</div>

Vice President of Operations (Carson, CA)

<div>
 
 Why Nadel
 
 
 
 Nadel, an internationally renowned creative marketing, promotional products, and merchandise solutions company (www.nadel.com), is seeking a
 
 Sales Account Specialist
 
 for our Manhattan Beach office! With over 60 years of experience, Nadel combines the dynamic feel of a startup with the stability of an established leader in the industry.
 
 
 At Nadel, we&rsquo;re passionate about what we do&mdash;designing and producing innovative materials that drive our clients&rsquo; success and transform their businesses. Our unique culture starts with our goal to be great. Simply put, our services are marketing oriented, rather than product oriented. We focus on problem-solving and exceeding client goals while delivering on target and within budget. Join us and see how we make a meaningful impact in our clients' businesses!
 
 
 
 This role is in-office at our Manhattan Beach location.
 
 
 
 
 The Basics
 
 
 
 This role will work directly with a team of Sales Consultants to source, sell, and deliver custom products to clients worldwide. The ideal candidate should have confidence in collaborating with the marketing and creative departments of high-profile clients, who rely on us for ideas, critiques, and suggestions. We seek a candidate with excellent project management skills who can handle tight deadlines while maintaining client relations and keeping production teams on schedule. The candidate should possess superior customer service skills and the ability to address time-sensitive information with professionalism. This role requires involvement in brainstorming, ordering, and shipping of all projects, with a strong focus on detail while managing multiple projects simultaneously. The ideal candidate is proactive in improving processes, experimenting with new tools, and continuously enhancing their approach to projects. We are looking for a team player who encourages collaboration and supports others as needed. The role requires flexibility to work across multiple teams and the ability to adapt to new teams as necessary.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Generate ideas and source vendor offerings tailored to each project's requirements.
 </li>
 <li>
 Build creative decks and presentations for clients, ensuring all project details are accurately captured.
 </li>
 <li>
 Assist clients in finding the perfect items for their event or needs.
 </li>
 <li>
 Handle orders from placement to delivery, including verifying pricing, following up with manufacturers, and tracking orders.
 </li>
 <li>
 Develop and maintain the production management system for your team.
 </li>
 <li>
 Create materials such as sales letters, PowerPoint presentations, and Microsoft Word proposals for client presentations.
 </li>
 <li>
 Conduct product research tailored to each unique project.
 </li>
 <li>
 Act as a trusted advisor by deeply understanding clients' businesses and aligning their needs with our solutions.
 </li>
 <li>
 Serve as an extension of the Branding Consultants (Sales Executives), maintaining strong client relations and effective communication with all clients.
 </li>
 <li>
 Coordinate with corporate staff (Billing, Accounts Receivable, Accounts Payable, etc.) on client accounts (invoices, aging, etc.).
 </li>
 <li>
 Proactively create custom flyers and marketing materials for existing clients.
 
 
 </li>
 </ul>
 
 We&rsquo;re Looking For Someone With
 
 
 
 <ul>
 <li>
 2 years of experience preferred in the Promotional Products industry or in an environment that provided enhanced knowledge of industry-specific vendors.
 </li>
 <li>
 A proven ability to work independently in a fast-paced environment, think critically, manage multiple priorities, and adhere to strict deadlines.
 </li>
 <li>
 The initiative to structure and organize their day without oversight.
 </li>
 <li>
 Superior client relation skills, including adaptability and sensitivity to client demands.
 </li>
 <li>
 A high level of detail orientation and organization, with the ability to adjust priorities in a changing environment and complete tasks.
 </li>
 <li>
 The ability to take initiative on incoming requests and work with little to no direction from the team.
 </li>
 <li>
 Superior product and vendor knowledge within the Promotional Products Industry.
 </li>
 <li>
 Clear communication skills for project tracking and addressing roadblocks with the team.
 </li>
 <li>
 An understanding that the role requires timely and effective communication with both clients and vendors.
 </li>
 <li>
 A reliable, encouraging, and professional attitude.
 </li>
 <li>
 A proactive approach with a team-player outlook.
 </li>
 <li>
 Excellent phone skills, along with strong email and writing etiquette.
 </li>
 <li>
 Proficiency in Microsoft Word, Excel, and PowerPoint.
 </li>
 <li>
 Skills in Adobe Photoshop and Illustrator are a plus.
 </li>
 <li>
 A sincere passion for branding and a commitment to representing our brand mission, vision, and values.
 
 
 </li>
 </ul>
 
 Hours:
 
 This is an exempt position from Monday through Friday
 
 
 
 Location:
 
 1201 Morningside Drive, Manhattan Beach, CA 90266
 
 
 
 Range:
 
 $70,000-$75,000
 
 
 Nadel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may read  Equal Employment Opportunity is the Law  by clicking on the corresponding link.
 
 
 Nadel is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
 
 
 By submitting your application, you acknowledge and confirm that you have received, read and understand  Nadel&rsquo;s Applicant Privacy Notice  and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
</div>

Account Specialist - Manhattan Beach

Join Nadel and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nadel

ABOUT_COMPANY

Vice President of Operations (Carson, CA)

Account Specialist - Manhattan Beach