Urwah Admin

Nahdi

<div><p>Provides general healthcare advice and dispenses prescription and non-prescription medication along with non-pharma products to customers. Supervises the retail store team and operations in order to ensure key sales targets, customer satisfaction levels along with operational readiness levels are continuously met.
</p><p><b>Accountabilities
</b></p><div><b>Store Management:
</b><br>
<ul><li>Ensure store readiness by monitoring compliance with internal readiness guidelines (e.g. staff readiness &ndash; check uniforms, name tags etc.; store readiness &ndash; temperature, storage conditions etc.) in order to ensure effective daily operations along with professional look &amp; feel at a store level.
</li><li>Perform duties in alignment with the Standard Operating Procedures applicable at a store level by taking appropriate actions (e.g. loyalty program registration etc.) in order to ensure individual performance is according to the standards<br>
</li></ul></div><div><br>
<b>Operations:
</b><br>
<ul><li>Process prescriptions and dispense medication by reviewing and interpreting physician orders, providing consultation on dosage, storage, side effects and drug interaction in order to ensure customers are appropriately informed and educated
</li><li>Educate customers on proper handling of medical equipment (e.g. glucose meters) designed for home use by providing information and additional sources of reference (e.g. user manual) to ensure safe and appropriate use of equipment
</li><li>Supervise and provide development opportunities for retail store staff through performance management activities (tracking and monitoring productivity and Individual Key Performance Indicators (KPIs) etc.), corrective actions (when required), regular development conversations, access to formal (e.g. training) and informal (e.g. coaching) development options in order to ensure and maximize performance
</li><li>Monitor key sales performance targets and customer satisfaction levels at a store level through direct observation, regular reporting in order to ensure sales and customers satisfaction level are achieved
</li><li>Process payments and reconciliations by handling the cash register an coordinating with the Finance team in order to ensure accuracy of payment process and compliance with commercial legal requirements and internal financial processes
</li><li>Identify upsell and cross-sell opportunities by consulting with the customer, understanding needs and proposing appropriate products in order to ensure and maximize customer satisfaction and achieve cross sell and upsell targets
</li><li>Perform and monitor operational and staff related administrative tasks by monitoring work flow, team schedule and attendance, verifying order entries, handling logistics related to stock levels (ordering stocks, returning etc.), performing inventory management actions (e.g. register products in the inventory etc.), managing expenses (e.g. recording, documenting receipts etc.), checking price updates and changes are in place, overseeing promotion execution etc. in order to ensure compliance with the Operational Excellence guidelines (blueprint)<br>
</li></ul></div><div><br>
<b>Health &amp; Safety:
</b><br>
<ul><li>Ensure compliance at a store level with the Health &amp; Safety policy &amp; procedures (including safety guidelines) and any other required operational standards through by regular monitoring compliance, checking for updates etc. in order to ensure compliance with local industry legal requirements/ standards and internal policies
</li><li>Dispense and provide advice on over-the-counter/ non-prescription medication to treat common illness (e.g. flu, cold etc.) by checking symptoms, recommending best course of action (e.g. see a physician) and specific consultation (e.g. dosage, storage etc.) in order to ensure customer&rsquo;s health and safety
</li></ul></div><div><b>Pharmacological Knowledge:
</b><br>
<ul><li>Maintain pharmacological knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies in order to be up to date with the latest information in the industry.<br>
</li></ul></div><p><br>
Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.<br>
<br>
</p><div><b>Work Environment
</b><br>
<ul><li>Indoors : 100 %
</li><li>Outdoors : 0%
</li><li>Working Days : 6 Working Days
</li><li>Days off : 1 Day Off
</li><li>Working Hours : 8:00 AM &ndash; 6:00 PM (1 hour break)<br>
</li></ul></div><p>Job Requirements
</p><p>Education
</p><ul><li>BSc in Pharmacy (Required by law)<br>
</li></ul><p>Experience
</p><ul><li>1 - 3 Years of Experience<br>
</li></ul><p>Computer Skills
</p><ul><li>MS Office Suite<br>
</li></ul><p>Languages
</p><ul><li>English - Mandatory
</li><li>Arabic - Mandatory</li></ul></div>

Pharmacist - Riyadh

<div><p>Provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. Act as the first point of contact for patients contacting the polyclinic by ensuring that enquiries from patients are efficiently and courteously handled in the best way to convey the polyclinic&rsquo;s image and branding.
</p><p><b>Accountabilities
</b></p><ul><li>Welcomes and greets all patients and visitors, in person or over the phone and answer their enquiries efficiently and courteously to ensure patients satisfaction.
</li><li>Ensure that the reception area is always manned at all times even at breaks to avoid any health, safety and security issues as well as availability for patients&rsquo; enquiries at all times.
</li><li>Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
</li><li>Book in, amend and cancel patient appointment in line with the polyclinic&rsquo;s appointments procedures ensuing optimum efficiency of the appointment system.
</li><li>Ensure that patients without appointments but who need 'urgent consultations&rsquo; are booked into appropriate slots and referred to the appropriate physician where necessary.
</li><li>Receive and accurately record requests for home visits, assessing urgency in accordance with the Practice&rsquo;s protocols. Print off home visit summary sheets. (Home visits still not confirmed as discussed with Dr Hussam)
</li><li>Advise patients of relevant charges for private or medical insurance services, accept payments and issue receipts for the service delivered. (For the medical insurance patients, the job holder has to follow the agreed registering process).
</li><li>Check emails and fax machine regularly for incoming messages. Send emails or faxes as required.
</li><li>Ensures the reception area is always kept clean and tidy and all the information leaflets are available for patients or public if needed.
</li><li>Receives and redirect calls or take messages from patients or public if needed in a professional and polite way.
</li></ul><p>The employee&rsquo;s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.
</p><p><b>Work Environment
</b></p><ul><li>Indoors : 100%
</li><li>Outdoors : 0%
</li><li>Working Days : 6 Working Days
</li><li>Days off : 1 Day Off
</li><li>Working Hours : 8 net working hours Shifts to ensure continuous attendance to reception (1 hour Rota break)
 </li></ul><p><b>Job Requirements
</b></p><div><div><div><div><div><b>Education
</b></div><div><ul><li><b>High School Diploma Preferably University Graduate
</b></li></ul></div></div><br>
<div><div><b>Experience
</b></div><div><ul><li><b>3yrs in a similar position.
</b></li></ul></div></div><br>
<div><div><b>Computer Skills
</b></div><div><ul><li><b>Office,
</b></li></ul></div></div><br>
<div><div><b>Languages
</b></div><div><ul><li><b>English and Arabic (fluent spoken and written)</b></li></ul></div></div></div></div></div></div>

Guest Care Representative - Madinah (202748)

<div><p>Serve as a Consultant in the Dermatology department, Diagnose and treat injuries or illnesses. Responsible to examine patients; take medical histories; prescribe medications; and order, perform, and interpret diagnostic tests. Responsible to counsel patients on diet, hygiene, and preventive healthcare whenever it is related to their individual cases. Provide second opinion and coaching for specialist and senior specialist physicians. Support the top management with recommendations and ideas for improving the services provided and the staff in the clinic either on the short or the long term.
</p><p>Accountabilities
</p><ul><li>Assess patients and document findings.
</li><li>Designs and executes the patient&rsquo;s plan of care.
</li><li>Educates patients on their health condition, investigations required, treatment options and medication use.
</li><li>Educates patients on health promotion and disease prevention.
</li><li>Orders and reviews result of patients&rsquo; investigations.
</li><li>Prescribe medications for patients.
</li><li>Fulfills his/her obligations related to Patient Records.
</li><li>Prescribe medications for patients.
</li><li>Performs other job related duties and responsibilities as assigned.
</li><li>Adherent to all Nahdi Care Clinics (NCC) Policies and Procedures (P&amp;P), Bylaws Strategic Plan, Rules &amp; Regulation.
</li><li>Adherent to the mission, vision goals and practice guidelines in NCC.
</li><li>Actively participate in all NCC Committees and Task Forces that he/she are assigned to.
</li><li>Adherent to the CBAHI standards of care.
</li><li>Establish and maintain effective and cooperative working relationships with other departments of the NCC, other local agencies, vendors, patients, their families and other interested parties.
</li><li>Completes fire safety requirements.
</li><li>Complies with clinical &amp; departmental structure standards, including attendance.
</li><li>Participates in continuous quality improvement / program evaluation activities and observe measures to ensure Clinical, MOH and CBAHI quality Standards and Regulations are met.
</li><li>Participate in continuous professional development of all junior staff .
</li><li>Evidence base oriented.
</li><li>Integrate the population factors of heritage, environment, and disease prevalence into a patient's care.
</li><li>Develops, participate and supports an active Continuing Medical Education program for the Section, Department or Clinical assigned by the chairman which may include rounds, conferences, lectures, and journal clubs and other educational activities.
</li></ul><p><b>Specialty Tasks:
</b></p><ul><li>Specific privileges based on his training, experience, skills and in the guidelines of the Saudi health council.
</li><li>Performs additional tasks based on specialty and their Clinical Privileges.
</li></ul><p><b>Coaching &amp; Knowledge Sharing:
</b></p><ul><li>Provide second opinion for specialists and senior specialist if needed to ensure sharing knowledge across the team as well as adherence to guidelines and best practices.
</li>Support the Medical Director (if needed) in the performance management process with the specialist and senior specialists by providing objective evaluation for their performance and potential.<br>
<li>
</li></ul><p></p><p>The employee&rsquo;s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.<br>
</p><p></p><p>Work Environment
</p><ul><li>Indoors : 100%
</li><li>Outdoors : 0%
</li><li>Working Days : 6 Working Days
</li><li>Days off : 1 Days Off
</li>Working Hours : 8 net working hours according to shift schedule approved by head of department.<br>
<li>
</li></ul><p></p><p>Job Requirements
</p><div><div><div><div><div><p><b>Education<br>
</b></p></div><div><ul><li>Bachelor&rsquo;s degree in medicine and surgery from recognized universities.
</li><li>Master&rsquo;s degree in (related specialty) from recognized universities.
</li>Fellowship\Board or Medical Doctor &ldquo;MD&rdquo;<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Experience<br>
</b></p></div><div>5 years of clinical experience following Medical Doctor &ldquo;MD&rdquo; in the specialty OR 3 year of clinical experience following Fellowship in the specialty.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><p><b>SCFHS License<br>
</b></p></div><div>Licensed as Consultant in (related specialty) from Saudi Commission for Health Specialties.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><p><b>Computer Skills<br>
</b></p></div><div>Office &amp; Health Information Systems<br>
<ul><li>
</li></ul></div></div><br>
<div><div><p><b>Languages<br>
</b></p></div><div><ul><li>English and Arabic (fluent speaking and writing)</li></ul></div></div></div></div></div></div><p></p>

Dermatology Consultant (207730)

<div><p>Diagnose and treat dental issues and help patients develop better oral hygiene regimens. They clean teeth, correct bite issues, perform surgeries and extractions, and perform other duties to ensure that the teeth and mouth are healthy.
</p><p><b>Accountabilities
</b></p><p><b>Clinical Tasks:
</b></p><ul><li>Assess dental patients and document findings.
</li><li>Designs and executes the patient&rsquo;s dental care plan.
</li><li>Educates patients on their health condition, investigations required, treatment options and medication use.
</li><li>Educates patients on dental hygiene.
</li><li>Orders and reviews result of patients&rsquo; investigations.
</li><li>Prescribe medications for patients.
</li><li>Performs dental procedures as outlined in dental privileging.
</li></ul><p>The employee&rsquo;s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.
</p><p><b>Work Environment
</b></p><ul><li>Indoors : 100%
</li><li>Outdoors : 0%
</li><li>Working Days : 6 Working Days
</li><li>Days off : 1 Days Off
</li><li>Working Hours : 8 net working hours according to shift schedule approved by head of department.
</li></ul><p><b>Job Requirement
</b></p><div><div><div><div><div><p><b>Education<br>
</b></p></div><div><ul><li><b>Bachelor&rsquo;s degree in dentistry from a recognized medical school.<br>
</b></li></ul></div></div><br>
<div><div><p><b>Experience<br>
</b></p></div><div><ul><li><b>2 years of clinical experience.<br>
</b></li></ul></div></div><br>
<div><div><p><b>Computer Skills<br>
</b></p></div><div><ul><li><b>Office &amp; Health Information Systems<br>
</b></li></ul></div></div><br>
<div><div><p><b>Languages<br>
</b></p></div><div><ul><li><b>English and Arabic (fluent speaking and writing)</b></li></ul></div></div></div></div></div></div>

Dentist GP (207706)

<div><p>Perform diagnostic radiographs, daily maintenance of x-ray equipment and room, daily maintenance of x-ray film processor and handles processing of radiology request, radiology reports and x-ray films and ensures strict compliance with any rules or regulations that apply to the clinic.
</p><p><b>Accountabilities
</b></p><ul><li>Prepares patient for radiological procedure by positioning patient; adjusting immobilization devices; moving equipment into specified position; adjusting equipment controls to set exposure factors.
</li><li>Gains patient cooperation by reducing anxieties; providing explanations of treatment; answering questions.
</li><li>Minimizes radiation to patient and staff by practicing radiation protection techniques, using beam restrictive devices, patient shielding, and knowledge of exposure factors.
</li><li>Maintains production and quality of radiographs by following established standards and procedures; developing radiographs; observing radiographic results; making necessary adjustments.
</li><li>Protects patients and employees by adhering to infection-control policies
</li><li>Maintains safe and clean working environment by complying with procedures, rules, and regulations.
</li><li>Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.
</li></ul><p>The employee&rsquo;s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.
</p><p><b>Work Environment
</b></p><ul><li>Indoors : 100%
</li><li>Outdoors : 0%
</li><li>Working Days : 6 Working Days
</li><li>Days off : 1 Days Off
</li><li>Working Hours : 8 net working hours according to shift schedule approved by head of department.
</li></ul><p><b>Job Requirement
</b></p><div><div><div><div><div><p><b>Education<br>
</b></p></div><div><ul><li><b>Bachelor&rsquo;s degree in Applied medical science &ndash; Radiology section<br>
</b></li></ul></div></div><br>
<div><div><p><b>Experience<br>
</b></p></div><div><ul><li><b>2 years of practical experience following graduation.<br>
</b></li></ul></div></div><br>
<div><div><p><b>Computer Skills<br>
</b></p></div><div><ul><li><b>Office &amp; Health Information System<br>
</b></li></ul></div></div><br>
<div><div><p><b>Languages<br>
</b></p></div><div><ul><li><b>English and Arabic (fluent speaking and writing)</b></li></ul></div></div></div></div></div></div>

Radiology Technique Specialist -Dammam

<div><p>To lead the nursing team during any allotted span of duty, ensuring that the nursing and personal care of the clinic patients is maintained daily according to individual needs and capabilities. Responsible for providing medical and nursing care to patients as well as offering advice and emotional support to patients and their families, taking care of paperwork, helping doctors diagnose patients and providing advice and follow-up care. Ensuring infection control and hygiene guidelines and codes are adhered with and applied. Managing stock levels and readiness of all the medical equipment and consumable materials needed in the clinics.
</p><p><b>Accountabilities
</b></p><ul><li>Disinfects clinical surfaces and equipment at the beginning of the day and after each patient.
</li><li>Greets patient to the examination room.
</li><li>Takes and documents medical history from patient.
</li><li>Screens patients for the risk of fall, nutritional deficiency, functional risk.
</li><li>Takes and documents vital signs.
</li><li>Triage patients at the emergency room to categorize their emergency status.
</li><li>Performs minor wound dressings.
</li><li>Monitors patients under observation.
</li><li>Prepares and administers intramuscular and intravenous medications under aseptic conditions.
</li><li>Escorts patients in ambulance.
</li><li>Ensures patients&rsquo; dignity during examinations and procedures.
</li><li>Assists physicians in performing patients&rsquo; examinations and procedures.
</li><li>Closely follows infection control guidelines for managing patients and their body fluids.
</li><li>withdraws blood from patients for laboratory investigations in the emergency room.
</li><li>Performs point of care tests.
</li><li>Brings used instruments to the dirty utility rooms.
</li><li>Monitors stocks of consumable material to ensure an uninterrupted supply.
</li><li><p>Keeps an inventory of medical equipment.
</p><p><b>Supervisory Tasks:
</b></p></li><li>Orients newly recruited nurses to the organization.
</li><li>Ensures the availability of the required nursing work force on daily basis.
</li><li>Works together with the medical director to ensure quality patients&rsquo; care.
</li><li>Supervises the work of the registered nurses.
</li><li>Performs the annual appraisal for nurses
</li><li>Member of the community advisory committee.
</li></ul><p>The employee&rsquo;s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.
</p><p><b>Work Environment
</b></p><ul><li>Indoors : 100%
</li><li>Outdoors : 0%
</li><li>Working Days : 6 Working Days
</li><li>Days off : 1 Days Off
</li><li>Working Hours : 8 net working hours according to shift schedule approved by head of department.
</li></ul><p><b>Job requirement
</b></p><div><div><div><div><div><p><b>Education<br>
</b></p></div><div><ul><li><b>BSc. In nursing from a recognized nursing college.<br>
</b></li></ul></div></div><br>
<div><div><p><b>Experience<br>
</b></p></div><div><ul><li><b>5 years post-graduation + 2 years as a nurse manager in a clinical setting.<br>
</b></li></ul></div></div><br>
<div><div><p><b>Computer Skills<br>
</b></p></div><div><ul><li><b>Healthcare Information System<br>
</b></li></ul></div></div><br>
<div><div><p><b>Languages<br>
</b></p></div><div><ul><li><b>English and Arabic (fluent speaking and writing)</b></li></ul></div></div></div></div></div></div>

Nursing Supervisor (207691)

<div><p>Responsible for providing comprehensive nursing care utilizing the nursing process and meeting the established standard of nursing practice and performance. Responsible for providing comprehensive nursing care in the clinics or the emergency department. Provides patient care as assigned according to the established policies and evidence-based practice. Documents all relevant information correctly, appropriately, and in a timely manner. Ensuring the clinic is ready for effective use by the physician (from consumable material stock level and medical equipment standpoint)
</p><p><b>Accountabilities
</b></p><ul><li>Comply with all policies, procedures, clinical protocols, standards, and guidelines based on legislation, evidence-based nursing practice.
</li><li>Reports equipment failures, safety, and security issues, and/or reduction of supply inventory to nurse supervisor.
 </li><li>Acts as an advocate for patients and families.
</li><li>To co-operate and work effectively with other professionals in the multi-disciplinary team to ensure continuity of care.
</li><li>Complies with policies for personal and patient safety and for the prevention of healthcare associated infections.
</li><li>Promotes a safe environment and safe patient care by embracing a safety culture.
</li><li>Contributes to the achievement of clinical quality outcome indicators and patient satisfaction.
</li><li>Participates in self education, training and development, as applicable.
</li><li>Contributes to the achievement of cost efficiency savings on unit.
</li><li>Maintains an awareness of resource utilization, exercising care in the ordering and use of staff, equipment, and materials.
</li><li>Completes the nursing assessment and documents medical history from patient.
</li><li>Adhere to the Medicines Management for the safe keeping and administration of medication.
</li></ul><p>The employee&rsquo;s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.
</p><p><b>Work Environment
</b></p><ul><li>Indoors : 100%
</li><li>Outdoors : 0%
</li><li>Working Days : 6 Working Days
</li><li>Days off : 1 Day Off
</li>Working Hours : 8 net working hours according to shift schedule approved by head of department.<br>
<li>
</li></ul><p></p><p><b>Job Requirement
</b></p><div><div><div><div>Education
</div><div><ul><li>Bachelor&rsquo;s or Associate Degree/Diploma in Nursing is required
</li><li>SCHS license is required
</li></ul></div></div><br>
<div><div>Experience
</div><div><ul><li>2 years of clinical experience following the degree.
</li><li>No experience is required for Saudis with Bachelor&rsquo;s Degree.
</li></ul></div></div><br>
<div><div>Computer Skills
</div><div><ul><li>Healthcare Information System
</li></ul></div></div><br>
<div><div>Languages
</div><div>English and Arabic (fluent speaking)<br>
<ul><li>
</li></ul></div></div><br>
<div><div><p>Other Requirements(Certificates)<br>
</p></div><p></p><div><ul><li>Current Registered Nurse Licensure from country of origin and Saudi Commission for Health Specialties Licensure is required.</li></ul></div></div></div></div></div><p></p>

Nurse -Dammam

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