Qureos Mentor

Naik Foundation

Job Summary:We are seeking a detail-oriented and organized Accounts Payable Specialist who is fluent in Gujarati to join our finance team. The ideal candidate will be responsible for managing and processing accounts payable transactions, ensuring timely payments, and maintaining excellent communication with vendors and stakeholders.Key Responsibilities:<ul><li>Invoice Processing: Review, verify, and process invoices for payment while ensuring compliance with company policies and procedures.</li></ul><ul><li>Vendor Communication: Act as a liaison between the company and Gujarati-speaking vendors to resolve payment discrepancies, clarify invoice details, and address inquiries.</li></ul><ul><li>Payment Management: Prepare and process payments, including checks, wire transfers, and electronic payments, ensuring accuracy and timeliness.</li></ul><ul><li>Reconciliations: Perform monthly reconciliations of accounts payable transactions and vendor statements to maintain accurate financial records.</li></ul><ul><li>Record Keeping: Maintain organized records of invoices, payments, and other financial documents for audit purposes.</li></ul><ul><li>Policy Compliance: Ensure adherence to company policies, tax regulations, and internal controls.</li></ul><ul><li>Reporting: Assist in preparing accounts payable reports and providing data to management as needed.</li></ul>Qualifications:<ul><li>Language Skills: Fluency in Gujarati (written and spoken) is required.</li></ul><ul><li>Education: A degree in accounting, finance, or a related field is preferred.</li></ul><ul><li>Experience: Previous experience in accounts payable or a similar role is essential.</li></ul><ul><li>Technical Skills: Proficiency in accounting software (e.g., Sun System, QuickBooks, SAP) and MS Office, especially Excel.</li></ul><ul><li>Attention to Detail: Strong analytical and organizational skills with a high level of accuracy.</li></ul><ul><li>Communication: Excellent verbal and written communication skills in both Gujarati and English.</li></ul>Compensation:Competitive salary and benefits package.Job Type: Full-time

Accountant (Gujarati)

We are looking for an enthusiastic and proactive Architect and Real Estate Coordinator to join our team. The ideal candidate will be responsible for coordinating with architects and real estate companies, making follow-up calls, and ensuring smooth communication between all parties.Key Responsibilities:<ul><li>Make outbound calls to architects and real estate companies for coordination and follow-ups.</li><li>Maintain and update records of interactions and project statuses.</li><li>Assist in scheduling meetings and managing communication between teams.</li><li>Ensure timely follow-ups on leads and ongoing projects.</li><li>Support the team in various administrative tasks as needed.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any field.</li><li>Excellent communication skills, both verbal and written.</li><li>Strong follow-up and calling skills.</li><li>Ability to manage multiple tasks and prioritize effectively.</li><li>Proficiency in using standard office software and tools.</li></ul>Job Type: Full-time

Real estate coordinator

Duties &amp; Responsibilities:<ul><li>Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support.</li><li>&middot;Prepare and present, on a monthly basis, the contribution, focus, and activity of the proactive sales team to the senior management team</li><li>&middot;Develop relationships and partnerships with key accounts, prospect accounts, and other accounts.</li><li>&middot;Plan regular sales calls and business trips in determined territories and post trips provide reports for the same</li><li>&middot;Identification of potential new accounts and assures corresponding sales activities to win these customers.</li><li>&middot;Support team and DOS in the preparation and drawing up of contracts for the hotels in accordance with the current business strategy and price/market conditions.</li><li>&middot;Coordinate any required administrative work in terms of reporting figures, account forecasts, and drawing up account development plans within the time frame given and the quality expected.</li><li>&middot;Co-ordination of the hotel's sales activities with the aim of optimal room occupancy and high accommodation and F&amp;B sales and other revenues</li><li>&middot;Development, design, and calculation of attractive offers for individual customers, travel agents, and companies</li><li>&middot;Reach agreed goals (Rooms / F&amp;B) and deliver incremental revenue.</li><li>&middot;Ensures permanent observation of the market and competitors, involvement in drawing up analysis of competitors (rates, trends, customers, product changes) and market statistics, to be shared with the team and Director of Sales (DOS).</li><li>&middot;Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activities.</li><li>&middot;Organize comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources.</li><li>&middot;Produce accurate and timely reports that meet the needs of the hotel and the management company</li><li>&middot;Contribute to relevant management meetings to develop and implement sales and marketing initiatives</li><li>&middot;Performs other duties and responsibilities as required</li></ul>Skills Required:<ul><li>Minimum 4 years&rsquo; experience in a Sales Executive role within hotel industry</li><li>Ideally with a university degree or diploma in Sales Management or similar</li><li>Positive attitude and good communication skill</li><li>Commitment to delivering a high level of customer service</li><li>Excellent grooming standards</li><li>Flexibility to respond to a range of different work situations</li><li>Ability to work under pressure and under own initiate</li><li>Experience in a sales role with a proven track record to close a sale</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you immediate joiner?</li></ul>Experience:<ul><li>Hotel Sales Executive: 4 years (Preferred)</li></ul>

Hotel Sales Manager

The Duty Manager / Senior Front Office Manager is responsible for the smooth and efficient running of front office operations while also acting as the hotel's manager on duty. This role ensures that guest satisfaction, operational efficiency, team performance, and revenue opportunities are maximized. It requires strong leadership, problem-solving skills, and the ability to act with autonomy and authority.Key Responsibilities:Guest Service &amp; Front Office Operations<ul><li>Oversee day-to-day operations of the Front Office (Reception, Concierge, Bell Desk, and possibly Reservations).</li><li>Ensure seamless check-in/check-out processes and excellent guest experience.</li><li>Handle guest complaints and resolve issues in a timely and professional manner.</li><li>Maintain a visible presence in the lobby to anticipate and address guest needs.</li></ul>Duty Management Responsibilities<ul><li>Act as Manager on Duty (MOD), responsible for the entire property during assigned shifts.</li><li>Respond to emergencies and coordinate with relevant departments or external agencies when required.</li><li>Monitor safety, security, and cleanliness standards across the property.</li><li>Prepare Duty Manager reports and communicate critical issues to senior management.</li></ul>Team Leadership<ul><li>Supervise, train, and mentor front office staff, ensuring adherence to service standards and SOPs.</li><li>Schedule staffing to ensure appropriate coverage.</li><li>Conduct performance evaluations and provide feedback and coaching.</li><li>Foster a collaborative and motivating team environment.</li></ul>Revenue &amp; Financial Management<ul><li>Support front desk in upselling rooms and promoting hotel services to maximize revenue.</li><li>Monitor daily revenue reports and assist in managing departmental budgets.</li><li>Ensure proper cash handling, billing procedures, and financial controls.</li></ul>Administration &amp; Reporting<ul><li>Maintain accurate records of incidents, guest feedback, and operational issues.</li><li>Ensure compliance with brand standards, legal, and regulatory requirements.</li><li>Liaise with other departments (Housekeeping, Maintenance, F&amp;B) to ensure guest satisfaction and smooth operations.</li></ul>Qualifications &amp; Requirements:<ul><li>Degree or Diploma in Hospitality Management or related field.</li><li>Minimum 15 years of Front Office experience, including supervisory or managerial roles.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Proficient in PMS software (e.g., Opera, Fidelio) and MS Office.</li><li>Ability to work flexible shifts, including nights, weekends, and holidays.</li><li>Calm under pressure and capable of handling emergencies with professionalism.</li></ul>Job Type: Full-time

Duty Manager/ Senior Front Office Manager

The Director of Front Office is responsible for managing all front desk and guest services functions within the hotel, ensuring an exceptional guest experience while maintaining efficient operations. This includes leading the front office team, overseeing reservations, check-in/check-out procedures, addressing guest concerns, and implementing strategies to enhance guest satisfaction and hotel performance. The Director collaborates with other departments to achieve operational goals, maximize revenue, and ensure a seamless flow of guest services.Key Responsibilities:<ul><li>Leadership and Staff Management:</li><li>Lead, train, and manage the front office team, including front desk agents, concierge, bell staff, and night auditors.</li><li>Set clear expectations, goals, and performance standards for front office staff.</li><li>Provide coaching and professional development opportunities to improve staff performance and maintain high levels of customer service.</li><li>Conduct regular performance reviews and address any disciplinary actions or concerns.</li><li>Guest Services and Satisfaction:</li><li>Ensure that guests receive exceptional service from check-in to check-out, creating a welcoming atmosphere.</li><li>Handle guest complaints or issues promptly and professionally, ensuring high guest satisfaction levels.</li><li>Monitor guest feedback, reviews, and surveys, using the information to implement improvements and enhance guest experience.</li><li>Collaborate with the housekeeping and maintenance departments to ensure that guest rooms are ready and meet expectations.</li><li>Reservations and Revenue Management:</li><li>Oversee and manage room reservations, ensuring accurate booking procedures and efficient room allocation.</li><li>Work closely with the revenue management team to optimize room occupancy and room rates, using data and forecasts to guide decisions.</li><li>Develop and implement strategies to increase direct bookings and reduce dependency on third-party booking channels.</li><li>Operational Efficiency and Procedures:</li><li>Ensure smooth and efficient daily front office operations, including check-ins, check-outs, and special guest requests.</li><li>Monitor the front office's adherence to hotel policies and procedures, ensuring compliance with local regulations and safety standards.</li><li>Ensure the use of the hotel&rsquo;s property management system (PMS) and other software is accurate, efficient, and up-to-date.</li><li>Manage the inventory of guest-related supplies and ensure the front office is properly equipped.</li><li>Collaboration with Other Departments:</li><li>Collaborate with sales and marketing teams to develop promotional programs and packages to increase bookings and revenue.</li><li>Work with housekeeping to ensure that rooms are prepared and ready for guests in a timely manner.</li><li>Liaise with food and beverage, maintenance, and other departments to ensure coordinated service delivery and guest satisfaction.</li><li>Support the events and conference team by coordinating guest check-ins for large groups or corporate events.</li><li>Financial Management and Budgeting:</li><li>Oversee front office financial operations, including billing, payments, and the management of guest accounts.</li><li>Ensure proper cash handling procedures, including reconciliation of daily revenues and the management of petty cash.</li><li>Assist in developing the front office budget and work towards achieving financial goals.</li><li>Review daily revenue reports, occupancy levels, and forecasts, and make adjustments as necessary.</li><li>Security and Safety:</li><li>Ensure the safety and security of guests by implementing proper procedures for guest identification and security checks.</li><li>Oversee key control systems, room access procedures, and ensure compliance with hotel security protocols.</li><li>Maintain emergency procedures and ensure staff is trained on how to handle crisis situations, including fire drills and evacuations.</li><li>Technology and Systems Management:</li><li>Oversee the use of property management systems (PMS) and ensure staff is trained on any new software or updates.</li><li>Ensure the front office team uses technology effectively to streamline guest service and increase efficiency.</li><li>Manage and troubleshoot any technical issues related to front office operations.</li></ul>Skills and Qualifications:<ul><li>Leadership and Management Skills: Strong ability to lead, motivate, and manage a large team.</li><li>Excellent Communication Skills: Effective verbal and written communication with guests, staff, and other departments.</li><li>Customer Service Excellence: Exceptional skills in addressing guest needs and resolving complaints to maintain a high level of guest satisfaction.</li><li>Problem-Solving and Decision-Making: Ability to address operational issues and make quick, effective decisions under pressure.</li><li>Organizational Skills: Excellent time management and organizational skills to handle multiple tasks and deadlines.</li><li>Financial Acumen: Understanding of financial reporting, budgeting, and revenue management.</li><li>Tech-Savvy: Proficiency in property management systems (PMS), booking engines, and other hotel management software.</li><li>Attention to Detail: Accuracy in handling reservations, billing, guest requests, and administrative tasks.</li></ul>Experience and Education:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field is preferred.</li><li>At least 5 years of experience in front office or guest services management, preferably in a hotel or similar hospitality setting.</li><li>Previous experience in a supervisory or managerial role within the front office is required.</li><li>Familiarity with hotel property management systems (e.g., Opera, Fidelio, etc.) and other operational tools.</li><li>Additional certifications (e.g., CPR, customer service) are a plus.</li></ul>Working Conditions:<ul><li>The Director of Front Office typically works in an office or hotel environment, which may require standing, walking, or moving throughout the hotel.</li><li>This position may involve working evenings, weekends, and holidays depending on the hotel&rsquo;s operational needs.</li><li>The role may also require dealing with challenging guest situations or managing a team during busy periods.</li></ul>Salary and Benefits:<ul><li>Salary for this role varies depending on the hotel&rsquo;s size, location, and the individual&rsquo;s experience.</li><li>Benefits may include health insurance, paid time off, retirement plans, employee discounts, and other perks.</li></ul>Job Advancement:<ul><li>There are opportunities for advancement within the hotel management hierarchy, such as becoming a Hotel General Manager or moving into roles focused on operations or sales and marketing.</li><li>Specialization in areas like revenue management, guest relations, or operations management can provide career growth opportunities.</li></ul>Job Type: Full-time

Director Of Front Office

Bell Boy is responsible for carrying out the task ordered by the Bell Captain/ Front office Manager and he will be responsible for the following tasks;<ul><li>welcoming guests</li><li>escorting guests with their baggage to their room when check-in.</li><li>escorting guests with their baggage from their room when check-outs</li><li>Make the parking requests for guests vehicles</li><li>Carefully and safely handle the luggage and baggage of the guest.</li></ul>Bell Boy: General duties &amp; Responsibilities<ul><li>Welcoming guests at the main entrance, and greeting them appropriately as per the time.</li><li>Escort guests to their rooms and explain hotel facilities.</li><li>Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest&rsquo;s request.</li><li>Assist with valet parking during the arrival and departure of the guest.</li><li>Receive and store the guest luggage and keep a proper record of level tags</li><li>Store the guest&rsquo;s luggage in the luggage room and respond to their request.</li><li>Tie the luggage tags to the guest&rsquo;s luggage, especially for group check-in.</li><li>Guide the guests to arrive at the reception desk and to wait beside them.</li><li>Receive the room key from the front desks and escort the guest to the room.</li><li>If guest want to change the room be prepared for, transferring baggage from one room to another.</li><li>You should remember the guest by name especially;</li><li>repeat guests,</li><li>VIPS, repeat guest</li><li>long-staying guests and</li><li>always greet guests as saying Welcome again</li><li>Recommend to the guest about the Food and Beverage outlets&rsquo; operational times.</li><li>Quickly check the guest room when the guests checking out to ensure that they have not forgotten any personal items.</li><li>Act like a doorman and give the first and final impression on arrival and the departure of the hotel guest.</li><li>Clean and maintain the baggage room and work area assist in maintaining</li><li>Report to the reception desk or bell captain about any malfunctioning equipment.</li><li>Maintains and upkeep the appearance of the hotel lobby and entrance.</li><li>perform other duties as per assign</li><li>Be fully aware of what functions are going on in the hotel</li><li>Able to explain relevant information relating to hotel facilities, and on all places of interest around the hotel.</li><li>Note down any request that has made from the hotel guest and act quickly without the fail.</li><li>Fully cooperate with colleagues and hotel concierge.</li><li>Appropriately dressed when on duty and to have discipline at all times.</li><li>Participate in pre-shift briefing and coordination meetings scheduled or ordered by the Bell Captain or the Front Office Manager.</li></ul>Job Type: Full-timePay: AED1,100.00 per monthApplication Question(s):<ul><li>Are you immediate joiner?</li></ul>Experience:<ul><li>Bell Boy: 1 year (Preferred)</li></ul>

Bell Boy

We are seeking a detail-oriented Accounts Payable (AP) Clerk with previous experience in the hospitality/hotel industry to manage the company&rsquo;s financial obligations. The ideal candidate will be responsible for ensuring accurate and timely processing of invoices, payments, and vendor records, in accordance with hotel accounting policies and procedures.Key Responsibilities:<ul><li>Process and verify invoices related to hotel operations (e.g., food &amp; beverage, housekeeping, maintenance, etc.)</li><li>Match purchase orders, receiving reports, and invoices to ensure accuracy</li><li>Obtain necessary approvals for payments and ensure coding to appropriate accounts</li><li>Prepare and process payment runs (checks, ACH, or wire transfers) on a scheduled basis</li><li>Reconcile vendor statements and resolve discrepancies or billing issues</li><li>Maintain accurate and up-to-date vendor records</li><li>Assist in monthly closing activities and ensure all AP transactions are recorded properly</li><li>Collaborate with procurement, operations, and department heads to resolve purchase-related issues</li><li>Comply with internal controls, company policies, and regulatory requirements</li><li>Support audits by providing documentation related to AP transactions</li><li>Assist with expense report processing, if required</li></ul>Qualifications:<ul><li>Proven experience in Accounts Payable, preferably within a hotel or hospitality environment</li><li>Knowledge of hospitality accounting systems (e.g., Opera, Oracle, M3, SAP, QuickBooks, Sage, or other hotel-specific ERP systems)</li><li>Familiarity with Uniform System of Accounts for the Lodging Industry (USALI) is a plus</li><li>Strong understanding of procurement, invoice matching, and general ledger coding</li><li>Proficient in Microsoft Office, especially Excel</li><li>Strong attention to detail and excellent organizational skills</li><li>Ability to handle confidential information with discretion</li><li>Effective communication skills and ability to work in a team environment</li></ul>Job Type: Full-time

Accounts Payable Gujarati (Hotel Experience)

Join Naik Foundation and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.