Qureos Mentor

nalam hospital

Job Title: Hospital ReceptionistJob Summary:The Hospital Receptionist serves as the first point of contact for patients, visitors, and staff. This role involves managing front-desk operations, scheduling appointments, handling inquiries, and providing administrative support to ensure smooth day-to-day functioning of the hospital's reception area.Key Responsibilities:<ul><li>Greet and assist patients, visitors, and vendors in a courteous and professional manner.</li><li>Answer incoming phone calls, direct them appropriately, and take messages when necessary.</li><li>Schedule, confirm, and manage patient appointments using hospital software.</li><li>Register patients and update their personal and insurance information accurately.</li><li>Guide patients on the registration process, billing procedures, and hospital services.</li><li>Maintain patient confidentiality in accordance with HIPAA and hospital policies.</li><li>Coordinate with doctors, nurses, and other hospital staff to ensure effective communication.</li><li>Handle incoming and outgoing mail, couriers, and deliveries.</li><li>Maintain the cleanliness and organization of the front desk and waiting area.</li><li>Manage billing and payment collection, issue receipts, and reconcile daily cash transactions.</li><li>Respond to patient queries, concerns, or complaints and escalate when necessary.</li></ul>Qualifications and Skills:<ul><li>High School Diploma or equivalent (Bachelor&rsquo;s degree preferred).</li><li>Previous experience as a receptionist, preferably in a healthcare or hospital setting.</li><li>Strong communication and interpersonal skills.</li><li>Proficient in MS Office and hospital management systems (e.g., HIS, EMR).</li><li>Ability to multitask and remain calm under pressure.</li><li>Basic understanding of medical terminology is an advantage.</li><li>Customer-service oriented with a professional demeanor.</li></ul>Job Type: Full-timePay: From &#8377;9,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Receptionist

Job Summary:The Pharmacist will be responsible for dispensing medications accurately, maintaining stock of drugs, ensuring compliance with medical and legal regulations, and counseling patients on proper medication use. The role requires close coordination with doctors, nurses, and other healthcare staff to support safe and effective patient care.Key Responsibilities:<ul><li>Dispensing &amp; Patient Care</li><li>Accurately dispense prescribed medications and check for drug interactions, dosage, and contraindications.</li><li>Provide clear instructions and counseling to patients on dosage, side effects, and storage of medicines.</li><li>Guide patients on diabetic, cardiac, and chronic care medications where required.</li><li>Inventory &amp; Stock Management</li><li>Maintain proper records of drug receipts, issues, and stock balances.</li><li>Monitor expiry dates and ensure timely removal of expired/near-expiry drugs.</li><li>Ensure availability of essential medicines and emergency drugs at all times.</li><li>Compliance &amp; Documentation</li><li>Ensure all pharmacy operations comply with Drugs &amp; Cosmetics Act and hospital policies.</li><li>Maintain patient drug records, billing, and insurance documentation where applicable.</li><li>Support biomedical waste segregation related to drug disposal.</li><li>Collaboration</li><li>Coordinate with doctors and nurses to clarify prescriptions if needed.</li><li>Participate in clinical meetings when required to discuss drug protocols.</li><li>Quality &amp; Safety</li><li>Follow infection control and safety guidelines while handling medicines.</li><li>Maintain cleanliness and organization of the pharmacy area.</li><li>Regularly audit and report on drug usage patterns.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor of Pharmacy (B.Pharm) or Diploma in Pharmacy (D.Pharm).</li><li>Valid pharmacy registration/license with State Pharmacy Council.</li><li>Minimum 1&ndash;3 years of experience in hospital/clinical pharmacy preferred.</li><li>Knowledge of drug interactions, pharmacology, and dosage guidelines.</li><li>Strong communication and patient counseling skills.</li><li>Proficiency in using pharmacy/hospital software.</li></ul>Work Conditions:<ul><li>Location: Hospital Pharmacy / Ward-level supply.</li><li>Shifts: Rotational shifts including nights/weekends as required.</li><li>Dress Code: Hospital uniform/coat with ID badge.</li></ul>Job Type: Full-timePay: &#8377;10,000.00 - &#8377;11,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Pharmacist

1. Key ResponsibilitiesA. Pre-Operative Responsibilities<ul><li>Prepare OT before each surgery (cleaning, arranging instruments &amp; equipment).</li><li>Check functioning of OT machines: suction, cautery, light, anesthesia machine, monitors.</li><li>Arrange sterile instruments, trays, linen, grafts, and consumables.</li><li>Assist in patient shifting and positioning on OT table.</li><li>Maintain sterility and aseptic precautions at all times.</li></ul>B. Intra-Operative Responsibilities<ul><li>Assist surgeon and scrub nurse during surgery.</li><li>Handle instruments and consumables as instructed by the surgeon.</li><li>Operate OT equipment such as cautery, suction, camera, laparoscopy units, etc.</li><li>Ensure timely availability of required instruments and disposables.</li><li>Monitor sterile field and maintain infection control protocols.</li></ul>C. Post-Operative Responsibilities<ul><li>Help transfer patient safely to recovery room.</li><li>Clean, disinfect, and sterilize instruments after surgery.</li><li>Dispose of biomedical waste as per BMW guidelines.</li><li>Restock OT, check deficiencies, and prepare for the next surgery.</li></ul>D. Equipment &amp; Inventory Management<ul><li>Maintain OT equipment, report malfunctions immediately.</li><li>Monitor stock of surgical items, consumables, and instruments.</li><li>Assist in periodic maintenance and calibration of OT equipment.</li><li>Maintain sterilization and autoclave records.</li></ul>E. Documentation &amp; Reporting<ul><li>Update OT register, case details, implant usage, and consumable usage.</li><li>Assist in maintaining instrument tracking and count sheets.</li><li>Report any incidents, breakages, or shortages to OT In-charge.</li></ul>2. Skills &amp; Competencies<ul><li>Strong understanding of OT procedures and sterilization</li><li>Ability to work under pressure and in emergency situations</li><li>Good communication &amp; teamwork skills</li><li>Technical knowledge of OT machinery</li><li>Attention to detail &amp; infection control awareness</li></ul>3. Qualifications<ul><li>Diploma in OT Technology / B.Sc OT / Healthcare-related diploma</li><li>Experience: 0&ndash;5 years (as per hospital requirement)</li></ul>4. Working Conditions<ul><li>Rotational shifts depending on surgery schedule</li><li>Emergency on-call duties</li><li>Long standing hours in OT required</li><li>Strict adherence to OT discipline and aseptic protocols</li></ul>Job Type: Full-timePay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Operation theater technician

A. Key Responsibilities:A. Patient Care<ul><li>Monitor vital signs (BP, Pulse, Temperature, SPO&#8322;, RBS).</li><li>Administer medications as per doctor&rsquo;s order (IV/IM/SC/Oral).</li><li>Assist doctors during rounds, procedures, and emergencies.</li><li>Maintain hygiene and comfort for patients (bathing, repositioning, feeding if needed).</li><li>Provide pre- and post-operative care.</li></ul>B. Documentation &amp; Reporting<ul><li>Maintain nursing notes, intake/output charts, treatment charts.</li><li>Record all procedures and medication administration accurately.</li><li>Report any abnormal findings to the doctor immediately.</li><li>Handover information properly during shift change.</li></ul>C. Infection Control<ul><li>Follow proper handwashing, PPE usage, and aseptic techniques.</li><li>Ensure biomedical waste segregation as per BMW norms.</li><li>Maintain cleanliness of nursing station and patient area.</li></ul>D. Patient &amp; Attender Communication<ul><li>Educate patient/attender on medication, diet, discharge care, and hospital rules.</li><li>Handle patient queries politely and professionally.</li><li>Maintain confidentiality of patient information.</li></ul>E. Ward Management<ul><li>Check and maintain stock of medicines, consumables, linen, and instruments.</li><li>Follow emergency protocols (CPR, Code Blue).</li><li>Prepare discharge summary inputs and assist during patient transfer.</li><li>Ensure proper functioning of medical equipment and report issues.</li></ul>Skills &amp; Competencies<ul><li>Good clinical knowledge</li><li>Communication &amp; patient-handling skills</li><li>Teamwork and time management</li><li>Ability to handle emergencies</li><li>Basic computer knowledge</li></ul>Qualifications<ul><li>GNM / B.Sc Nursing</li><li>Valid Nursing Council Registration</li><li>Experience: 0&ndash;5 years (as per hospital requirement)</li></ul>Working Conditions<ul><li>Rotational shifts (Morning / Evening / Night)</li><li>Weekend and holiday duties as required</li><li>Adherence to hospital policies and protocols</li></ul>Job Type: Full-timePay: &#8377;10,000.00 - &#8377;12,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Nursing staff

**1. Purpose of the RoleTo provide safe, efficient, and compassionate dialysis treatment to patients with kidney failure by operating dialysis machines, monitoring patients, and maintaining high standards of quality and infection control.**2. Key ResponsibilitiesA. Patient Care<ul><li>Prepare the patient for dialysis (vital signs, weight, assessment).</li><li>Explain procedure steps to the patient and provide reassurance.</li><li>Cannulate AV fistula / administer catheter access as per protocol.</li><li>Monitor patient condition throughout the session (BP, pulse, symptoms).</li><li>Report any abnormal findings immediately to the nephrologist or nurse in charge.</li><li>Provide post-dialysis care and document findings.</li></ul>B. Dialysis Procedure Management<ul><li>Set up and prime the dialysis machine correctly before each session.</li><li>Monitor machine functioning, dialyzer pressures, and fluid removal levels.</li><li>Ensure correct dialyzer and tubing are used for each patient.</li><li>Terminate dialysis safely following protocol.</li><li>Dispose dialysis consumables as per Bio-Medical Waste (BMW) guidelines.</li></ul>C. Equipment &amp; Facility Maintenance<ul><li>Perform daily, weekly, and monthly maintenance of dialysis machines.</li><li>Check quality of RO water and maintain logs.</li><li>Immediately report machine malfunction to maintenance/biomedical team.</li><li>Ensure availability of consumables (dialyzers, needles, syringes, heparin, etc.).</li></ul>D. Documentation &amp; Records<ul><li>Maintain dialysis treatment records for each session.</li><li>Record pre- and post-dialysis vitals, UF values, and patient complaints.</li><li>Update stock register and inform in-charge before shortage.</li><li>Maintain disinfection records, water quality reports, and machine logs.</li></ul>E. Infection Control &amp; Safety<ul><li>Follow strict aseptic techniques during cannulation and catheter care.</li><li>Adhere to all hospital infection control protocols.</li><li>Ensure correct segregation and disposal of all dialysis waste.</li><li>Use PPE (gloves, mask, gown, face shield) without fail.</li></ul>F. Patient Support &amp; Communication<ul><li>Educate patients on diet, fluid restrictions, and safety guidelines.</li><li>Provide emotional support and build trust with patients undergoing repeated sessions.</li><li>Maintain patient confidentiality and professional behaviour.</li></ul>3. Qualifications &amp; SkillsEducation:<ul><li>Diploma / Certificate in Dialysis Technology from recognized institution.</li></ul>Skills &amp; Competencies:<ul><li>Knowledge of dialysis machines, RO plant, and consumables.</li><li>Good communication &amp; patient handling skills.</li><li>Ability to manage emergencies (hypotension, cramps, access issues).</li><li>Basic computer skills for documentation.</li></ul>4. Work Environment &amp; Conditions<ul><li>Rotational shifts including weekends and holidays.</li><li>Exposure to blood, fluids, and infection&mdash;strict PPE compliance required.</li><li>Direct interaction with chronic patients requiring empathy and patience.</li></ul>5. Key Performance Indicators (KPIs)<ul><li>Zero cross-infection incidents.</li><li>Accurate documentation without missing data.</li><li>High patient satisfaction.</li><li>Proper stock and machine maintenance.</li></ul>Job Type: Full-timePay: &#8377;9,000.00 - &#8377;10,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Dialysis Technician