Qureos Mentor

NAOS Solutions

Job Offer &ndash; Inbound Voice Campaign (UAE Telecom Project)We&rsquo;re pleased to offer you the opportunity to join our team for the *Inbound Voice Campaign supporting a UAE-based telecom company (insourced staff), located in Maadi, CairoPlease review the full details of your job offer belowCampaign Overview-- Client: UAE-based telecom company (insourced staff)-- Type: Inbound Voice-- Supported Country: United Arab Emirates-- Work Location: Degla Square, Maadi, CairoHiring RequirementsLanguage Level: B1 ,B1+ or B2 (English)Education: Bachelor&rsquo;s degree or equivalentExperience: Fresh graduates are welcomeSkills:-- Excellent communication and customer-handling skills-- Active and friendly tone of voice-- Ability to handle bilingual (Arabic &amp; English) callsRole AllocationFor Males-- Inbound Voice (Customer Service)-- Non-Voice (Chat Support)Females:-- Outbound Voice (Follow-up / Call-back for Retail)Typing Benchmarks for Chat account ONLY(For Males)English Chat: 35 words per minuteArabic Chat: 30 words per minuteAccuracy: Minimum 85%To test your typing skillshttps://www.typingtest.com/Work Conditions-- Interaction Type : Voice Calls (depending on role)-- Work Type : On-site &ndash; Maadi, Degla Square-- Shifts : Rotational weekly schedule (morning, night, and overnight)Last shift for females 9:00 PM Cairo Time-- Shift Duration : 8 working hours + 1-hour total break (15 + 30 + 15 minutes)-- Days Off : 2 days weekly (80% consecutive)Training Details-- Training Duration : 2 months total (4&ndash;5 weeks training + 4 weeks practice + 1 week certification)-- Schedule : 8 hours daily + 1-hour break (starting at 8 AM or 3 PM)-- Days Off : 2 per week-- Training Payment : Fully paid monthly, regardless of certification resultsCompensation PackagesFor B1+ Level (Males) Net Salary: EGP 13,500 / Gross Salary: EGP 16,985-- Base: EGP 11,313-- Variable: EGP 2,187Training Salary (Net): EGP 11,313 Per MonthFor B2 Level (Males) Net Salary: EGP 15,887 / Gross Salary: EGP 19,100-- Base: EGP 13,254-- Variable: EGP 2,633Training Salary (Net): EGP 13,254For Females &ndash; Outbound Retail Call-Back Net Salary*: EGP 14,680 / Gross Salary: EGP 18,400-- Base: EGP 12,316-- Variable: EGP 2,364Training Salary (Net): EGP 12,316Other BenefitsSocial &amp; Medical Insurance: Provided from day oneEmployment Type: Insourced staffIf you're interested, you can text me on Whatsaap : 01151018370Job Type: Full-timePay: E&pound;10.00 - E&pound;19.00 per month

Bilingual Account ( English- Arabic ) B1, B1+, and B2

Join NAOS Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NAOS Solutions

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Bilingual Account ( English- Arabic ) B1, B1+, and B2