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NAOS Solutions

Customer Service Agents &ndash; UAE Telecom Account (Insourced)NAOS CX is hiring for multiple Lines of Business (LOBs) to support a UAE-based telecom company (insourced staff) across inbound voice and non-voice campaigns.Company : NAOS CX Client : UAE-based Telecom Company (Insourced) Supported Country : United Arab Emirates Job Location : Degla Square, Maadi &ndash; Cairo Work Type : On-site Shifts : Rotational (morning / night / overnight) Shift Duration : 8 working hours + 1-hour break Days Off : 2 days weekly (80% consecutive)Open Lines of Business (LOBs) 1) LOB 101 &ndash; B1+ English Inbound VoiceProfile -- English Level: B1+ -- Channel: Inbound Voice Calls -- Gender: Males only -- Education: Bachelor&rsquo;s degree or equivalent -- Experience: Fresh graduates are welcomeCompensation (Net) -- Fixed Salary: EGP 11,313 -- KPI / Variable: EGP 2,187 -- Total Net Salary: EGP 13,500Training -- Training Salary (Net): EGP 11,313 -- Duration: 2 months - Fully paid monthly (regardless of certification results2) LOB SMB &ndash; B2 English Voice Support (Small &amp; Medium Business)Profile -- English Level: B2 -- Channel: Inbound Voice (SMB clients) -- Gender: Males only -- Education: Bachelor&rsquo;s degree or equivalent -- Experience: Fresh graduates are welcomeSkills: -- Strong English communication -- Confidence handling business customersCompensation (Net) -- Fixed Salary: EGP 13,254 -- KPI / Variable: EGP 2,633 -- Complexity Allowance: EGP 3,113 -- Total Net Salary: EGP 19,000 ++ Sales commission up to 700 AED (Dirhams) monthlyTraining -- Training Salary (Net): EGP 16,358 -- Duration: 2 months - Fully paid monthly (regardless of certification results<ul><li>LOB &ndash; Non-Voice (Chat Support)</li></ul>Profile -- English Level: B2 -- Channel: Chat / Non-Voice -- Gender: Males only -- Education: Bachelor&rsquo;s degree or equivalentCompensation (Net) -- Fixed Salary: EGP 13,254 -- KPI / Variable: EGP 2,633 -- Total Net Salary: EGP 15,887Training -- Training Salary (Net): EGP 13,254 -- Duration: 2 months - Fully paid monthly (regardless of certification resultsAssessments Required -- Typing Test: English: 35 WPM &ndash; 85%+ accuracy Arabic: 30 WPM &ndash; 85%+ accuracyGeneral Benefits -- Social &amp; Medical Insurance from day one -- Employment Type: Insourced staff -- Stable account with a UAE telecom operatorKickstart your CX career with NAOS CX &ndash; Apply Now.Job Types: Full-time, Permanent, Contract, New grad Contract length: 12 monthsPay: From E&pound;13,500.00 per month

Customer Service Agents – UAE Telecom Account (Insourced)

Customer Service Agents &ndash; UAE Telecom Account (Insourced)NAOS CX is hiring for multiple Lines of Business (LOBs) to support a UAE-based telecom company (insourced staff) across inbound voice and non-voice campaigns.Company : NAOS CX Client : UAE-based Telecom Company (Insourced) Supported Country : United Arab Emirates Job Location : Degla Square, Maadi &ndash; Cairo Work Type : On-site Shifts : Rotational (morning / night / overnight) Shift Duration : 8 working hours + 1-hour break Days Off : 2 days weekly (80% consecutive)Open Lines of Business (LOBs) 1) LOB 101 &ndash; B1+ English Inbound VoiceProfile -- English Level: B1+ -- Channel: Inbound Voice Calls -- Gender: Males only -- Education: Bachelor&rsquo;s degree or equivalent -- Experience: Fresh graduates are welcomeCompensation (Net) -- Fixed Salary: EGP 11,313 -- KPI / Variable: EGP 2,187 -- Total Net Salary: EGP 13,500Training -- Training Salary (Net): EGP 11,313 -- Duration: 2 months - Fully paid monthly (regardless of certification results2) LOB SMB &ndash; B2 English Voice Support (Small &amp; Medium Business)Profile -- English Level: B2 -- Channel: Inbound Voice (SMB clients) -- Gender: Males only -- Education: Bachelor&rsquo;s degree or equivalent -- Experience: Fresh graduates are welcomeSkills: -- Strong English communication -- Confidence handling business customersCompensation (Net) -- Fixed Salary: EGP 13,254 -- KPI / Variable: EGP 2,633 -- Complexity Allowance: EGP 3,113 -- Total Net Salary: EGP 19,000 ++ Sales commission up to 700 AED (Dirhams) monthlyTraining -- Training Salary (Net): EGP 16,358 -- Duration: 2 months - Fully paid monthly (regardless of certification results<ul><li>LOB &ndash; Non-Voice (Chat Support)</li></ul>Profile -- English Level: B2 -- Channel: Chat / Non-Voice -- Gender: Males only -- Education: Bachelor&rsquo;s degree or equivalentCompensation (Net) -- Fixed Salary: EGP 13,254 -- KPI / Variable: EGP 2,633 -- Total Net Salary: EGP 15,887Training -- Training Salary (Net): EGP 13,254 -- Duration: 2 months - Fully paid monthly (regardless of certification resultsAssessments Required -- Typing Test: English: 35 WPM &ndash; 85%+ accuracy Arabic: 30 WPM &ndash; 85%+ accuracyGeneral Benefits -- Social &amp; Medical Insurance from day one -- Employment Type: Insourced staff -- Stable account with a UAE telecom operatorKickstart your CX career with NAOS CX &ndash; Apply Now.Job Type: Full-timePay: E&pound;16,000.00 - E&pound;22,000.00 per month

Bilingual Customer Service Representative ( voice and Non voice )

Join NAOS Solutions and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NAOS Solutions

About Company

Customer Service Agents – UAE Telecom Account (Insourced)

Bilingual Customer Service Representative ( voice and Non voice )