Qureos Mentor

NAPERVILLE PUBLIC LIBRARY

<div>If you enjoy working with a diverse population of adults and teens and are passionate about librarianship and serving the community, we'd like to hear from you! The Naperville Public Library is seeking an Adult &amp; Teen Services Manager to join our team! 
POSITION SUMMARY 
The Adult &amp; Teen Services Manager provides leadership and management for the operation, development, implementation, and evaluation of Adult &amp; Teen Services. Oversees all related Adult Services activities, including but not limited to collection management, adult and teen programming, public use computers, reference services, and community partnerships. The Adult and Teen Services Manager ensures through collaboration consistent best practices across buildings and departments, working together cohesively toward shared goals. 
RESPONSIBILITIES 
<ul>
<li>
Provides operational direction and hands-on leadership to the Adult &amp; Teen Services Department. Ensures excellent public service and customer service.</li>
<li>Provides supervision, motivation, coaching, and discipline that leads to future success of staff. Hires and trains new staff.</li>
<li>Develops a high-performing team with a diverse set of skills and talents; encourages collaboration and knowledge sharing to foster a supportive environment.</li>
<li>Models best practice behavior in customer services, accountability, communication, collaboration, and adaptability; establishes clear expectations for staff.</li>
<li>Delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.
</li><li>Collaborates with Leadership Team to develop and implement goals and recommends changes to Adult and Teen Services Department.</li>
<li>Ensures the effectiveness of all Adult &amp; Teen services, programming, and collection maintenance through ongoing evaluation to meet the changing needs of the community. Prepares statistics and reports for management review as needed.</li>
<li>Ensures staff develop the knowledge and skills to provide programs that support the needs of the community.</li>
<li>Oversees collection maintenance including selection recommendation, weeding, replacing and analyzing; collaborates with Collection Services and other departments to ensure the relevance, quality and effectiveness of Library materials to meet community needs.</li>
<li>Identifies and develops outreach and partnership opportunities within the community; encourages and supports staff participation at community events.</li>
<li>Functions as the lead in charge of all building issues while on duty as Person-In-Charge.</li>
<li>Observes safety and security procedures and ensures staff training.</li>
<li>Communicates regularly with the Director of Public Services.</li>
<li>Performs other related duties and special projects as assigned.</li></ul> 


KNOWLEDGE/SKILLS/ABILITIES 
<ul>
<li>
Excellent customer service skills; model these skills to all staff.
</li><li>Strong leadership and team building skills; ability to motivate staff; encourages growth, recognizes skills, and fosters improvement when needed; provides and accepts regular performance feedback.</li>
<li>Ability to provide quality management through assessment, improvement, and follow through; applying technologies as needed to streamline processes and operational efficiencies.
</li><li>Strong written and verbal skills; speaks clearly, demonstrates group presentation skills, and conducts productive meetings.</li>
<li>Proficient in relevant computer software programs including Microsoft Office and Outlook.</li>
<li>Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.</li>
<li>Proactive self-starter with strong analytical skills and problem-solving abilities; identifying and resolving problems efficiently; gathering and analyzing information objectively and thoroughly.</li>
<li>Flexibility and change management skills to assist with organizational shifts in priorities.</li>
<li>Ability to make timely decisions and de-escalate conflict, exhibits sound and accurate judgment, remains calm in difficult situations.</li>
<li>Strategic planning and project management skills; develop effective and realistic action plans.</li>
<li>Communicates information regularly and effectively; managerial courage to communicate concerns and problems that need to be addressed.</li>
<li>Solid understanding of current technological trends</li></ul> 


EDUCATION/EXPERIENCE/QUALIFICATIONS 

<ul>
<li>Master of Library and Information Science degree (ALA accredited college/university). Candidates pursuing MLIS with comparable library and supervisory experience are encouraged to apply.</li>
<li>Management or supervisory experience in libraries or other fields preferred.</li>
<li>Minimum three years of library related experience.</li>
<li>Bilingual proficiency a plus.</li></ul> 


PHYSICAL DEMANDS/WORK ENVIRONMENT 
<ul>
<li>
Communicate with staff and customers in person, via email and over the phone.</li>
<li>May require either being in a stationary position or moving about for prolonged periods.</li>
<li>Moves equipment or library materials weighing up to 35 lbs.</li>
<li>Must have reliable means of transportation to attend meetings, conferences, and perform work in other location.</li></ul> 


BENEFITS - In exchange for your time and talent, we offer a generous benefits package that includes: 
<ul>
<li>
Health Benefits (Medical, Dental, Vision)</li>
<li>Annual Vacation Accrual: 5 weeks per year</li>
<li>Holidays: 7 days per year</li>
<li>Annual Sick Accrual: 12 days per year</li>
<li>Up to 5 personal days per calendar year prorated based on hire date</li>
<li>Illinois Municipal Retirement Fund (Pension Plan) 
</li>
<li>Basic life insurance</li>
<li>12 weeks paid parental leave policy</li>
<li>Tuition reimbursement</li>
<li>Employee Assistance Program</li>
<li>Training and development opportunities.</li></ul> 


To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity &amp; Inclusion | Naperville Public Library, IL (naperville-lib.org)</div>

Adult & Teen Services Manager -95th Street Library

<div>POSITION SUMMARY 


The Adult Services Librarian provides reference and Readers&rsquo; Advisory services and technology assistance to Library customers and leads paraprofessional staff in managing collections and providing programs. Assists Library customers in the use of digital and print resources, and promotes Library resources, programs, and services. 


RESPONSIBILITIES 

<ul>
<li>Utilizes and accesses information using a broad spectrum of resources, including print, electronic, and online resources.
</li><li>Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.</li>
<li>Provides leadership, training and guidance to staff and the public in the area of Adult &amp; Teen Services.</li>
<li>Stays current with adult and teen literature, relevant technology, and library trends.
</li><li>Provides reference and Reader&rsquo;s Advisory assistance for users, including topical research and material location.</li>
<li>Works with Collection Services to manage the adult collection.
</li><li>May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues.
</li><li>Performs special projects involving Library promotion and outreach activities in areas of expertise. Conducts Library tours.</li>
<li>Coordinates and/or conducts the proctoring of exams for public.
</li><li>Develops, implements, and staffs programs for adults.</li>
<li>Prepares reports and statistics for review as requested.</li>
<li>Troubleshoots and resolves minor computer hardware and software problems.
</li><li>Attends professional development opportunities.
</li><li>Performs other related duties and special projects assigned.</li></ul> 


KNOWLEDGE/SKILLS/ABILITIES 

<ul>
<li>Proficient in relevant computer software programs like Microsoft Office and Outlook.</li>
<li>Uses relevant computer software to access information, answer questions, and perform daily tasks. Familiar with the use of database applications.
</li><li>Demonstrates exceptional customer service, providing quality assistance to vendors, customers, and staff.
</li><li>Ability to effectively provide reference assistance and instruction services.</li>
<li>Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.</li>
<li>Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.</li>
<li>Service-oriented with the ability to establish and maintain effective relationships with staff and the public.</li>
<li>Successfully leads and/or collaborates on projects and programs with staff members.
</li><li>Takes responsibility for consistent completion and follow-up on all tasks.</li>
<li>Responsive to change and demonstrates adaptability.</li>
<li>Maintains a positive approach while doing daily tasks and when faced with adversity.
</li><li>Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.</li></ul> 


EDUCATION/EXPERIENCE/QUALIFICATIONS 

<ul>
<li>Master of Library and Information Science degree (ALA accredited college/university).</li>
<li>Library experience required.</li>
<li>Bilingual proficiency a plus.</li></ul> 


PHYSICAL DEMANDS/WORK ENVIRONMENT 
<ul>
<li>
Communicate with staff and customers in person, via email and over the phone.</li>
<li>May require either being in a stationary position or moving about for prolonged periods.</li>
<li>Moves equipment or library materials weighing up to 35 lbs.</li>
<li>Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.</li></ul> 


DETAILS 
The benefits of this position at the Naperville Public Library include: 
<ul>
<li>
 Annual Vacation Accrual: 2 weeks per year.</li>
<li> Holidays: 7 days per year.</li>
<li> Annual Sick Accrual: 12 days per year.</li>
<li> Up to 5 Personal Days per calendar year prorated based on the hiring date.</li>
<li> Illinois Municipal Retirement Fund (Pension Plan).</li>
<li> Health Benefits (Medical, Dental, Vision).</li>
<li> 12 weeks paid parental leave.</li>
<li> Training and development opportunities.</li></ul> 

<ul><li>WORK SCHEDULE</li></ul> 
Monday 8:30 a.m. - 1 p.m. 
Tuesday OFF 
Wednesday 5 - 9 p.m. 
Thursday 9 a.m. - 1 p.m. 


3 Fri/mo. 8:30 a.m.- 1 p.m. 
1 Fri/mo. 4:30 - 9 p.m. 


1 weekend/mo. 

Saturday 8:45 a.m. - 5 p.m. 
Sunday 12:45 - 5 p.m.<ul><li> 
Schedule may change</li></ul> 


To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity &amp; Inclusion | Naperville Public Library, IL (naperville-lib.org)</div>

Adult Services Librarian - Naper Boulevard Library

Join NAPERVILLE PUBLIC LIBRARY and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NAPERVILLE PUBLIC LIBRARY

About Company

Adult & Teen Services Manager -95th Street Library

Adult Services Librarian - Naper Boulevard Library