Urwah Admin

Naseh

IT Business AnalystAbout the RoleAs an IT Business Analyst , you will be responsible for analyzing customer behavior, identifying usability issues, and ensuring our platform offers clarity, efficiency, and satisfaction for every user. You will use Google Analytics, customer feedback to improve both our website and mobile application experiences, while also drafting key documentation such as BRDs and SRS to support product development.Key ResponsibilitiesAnalyze customer journeys to identify friction points and propose improvements.Use Google Analytics &amp; behavioral insights to track user flows, drop-offs, and conversion performance.Conduct usability testing and provide actionable recommendations for clarity and customer satisfaction.Draft Business Requirement Documents (BRDs) and Software Requirement Specifications (SRS) and others.Collaborate with product, development, and marketing teams to align design with business goals.Work in test environment to finds bugs and inconsistencies.Ensure smooth handoffs to developers and validate post-launch performance.Qualifications &amp; SkillsProven experience as a Customer Experience Analyst or IT Business AnalystExperience with Google Analytics &amp; Clarity for customer experience analysis.Knowledge of user journey mapping, usability testing, and conversion optimization.Strong documentation skills (BRDs, SRS).Excellent communication skills and ability to collaborate with cross-functional teams.[Preferred] Bachelor&rsquo;s degree in Human-Computer Interaction, IT, or related field.Job Type: ContractContract length: 3 monthsJob Types: Contract, Internship, New grad Contract length: 3 monthsPay: QAR1,200.00 per monthLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

IT Business Analyst

Join Naseh and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Naseh

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IT Business Analyst