Qureos Mentor

National Debt Relief

<div>Overview:
<div>
National Debt Relief (NDR) is seeking highly skilled and technically curious Applied AI Engineers to join our growing Data &amp; AI organization. Reporting to the Director of Applied AI, these roles will be foundational members of the Applied AI team responsible for the hands-on implementation of enterprise-grade Generative AI (GenAI) solutions. This is an exciting opportunity to build and deploy real-world, production-ready AI applications that transform client experiences, optimize internal operations, and unlock intelligent automation at scale.</div><div></div><div><br>
As a Senior Applied AI Engineer, you will own the technical execution of GenAI initiatives &mdash; from prototyping to deployment. You&rsquo;ll work closely with internal product, data, engineering, and digital teams, as well as external vendors, to deliver practical solutions powered by LLMs, RAG pipelines, and conversational AI. Your work will span chatbot development, document processing, summarization, voice AI, and AI-driven analytics. This role is ideal for AI practitioners who have recent experience deploying production-grade GenAI solutions and want to continue building in a fast-moving, applied environment.</div>
Responsibilities:
<ul><li>Design, prototype, and deploy Generative AI solutions across NDR&rsquo;s client-facing and internal platforms.</li><li>
Build and optimize applications using large language models (LLMs), vector databases, prompt engineering, and Retrieval-Augmented Generation (RAG) pipelines.</li><li>
Own hands-on development of AI-powered chatbots using modern conversational AI frameworks, ensuring production-grade performance, scalability, and compliance.</li><li>
Lead development of AI agents for both digital and voice channels, supporting real-time interactions with clients and internal users.</li><li>
Work with external vendors to evaluate GenAI platforms and APIs, integrate off-the-shelf solutions, and drive production rollouts.</li><li>
Build proof-of-concept (POC) applications to evaluate emerging use cases in document classification, summarization, AI-powered knowledge assistants, and more.</li><li>
Optimize prompt structures, parameter tuning, and model usage to improve cost-effectiveness and accuracy of deployed AI solutions.</li><li>
Partner with the ML/AI Ops Engineer to ensure robust data pipelines, deployments, and observability for GenAI applications.</li><li>
Work closely with the Senior Generative AI Product Manager to align technical implementation with user needs, timelines, and business priorities.</li><li>
Participate in architectural design discussions with digital, product, and engineering teams to align AI integration across the enterprise.</li></ul>
Qualifications:
<div>
Education/Experience:</div><ul><li>
Bachelor&rsquo;s degree in data science, Computer Science, Statistics, or a related field required.
</li><li>6+ years of experience in machine learning, NLP, AI engineering, software engineering, and data engineering with recent focus on LLMs / Generative AI.</li><li>
Proven, hands-on experience building and deploying production-grade AI chatbots in the past 2 years.</li></ul><div>
Required Skills/Abilities:</div><div>
Required:</div><ul><li>
Expert-level Python programming skills, including experience with modern ML and GenAI libraries (e.g., LangChain, Transformers, OpenAI, Hugging Face).</li><li>
Proficiency in working with vector databases (e.g., FAISS, Pinecone, Chroma, Weaviate) and building RAG pipelines.</li><li>
Experience with prompt engineering, model tuning, API orchestration, and LLM evaluation strategies.</li><li>
Solid SQL skills and understanding of how to work with data stored in platforms like Snowflake.</li><li>
Comfortable working in fast-paced, collaborative environments with product managers, engineers, and vendors.</li><li>
Strong communication skills with the ability to explain complex AI behavior and performance to non-technical stakeholders.</li><li>
Ability to foster a culture of collaboration, continuous improvement, and innovation.</li></ul><div>
Preferred:</div><ul><li>
Experience in financial services or a related industry.</li><li>
Experience deploying voice AI or conversational AI agents in telephony environments.</li><li>
Familiarity with Snowflake, dbt, and data pipelines used in support of AI solutions.</li><li>
Experience working with or integrating Salesforce data and workflows.</li><li>
Exposure to GenAI use cases including document understanding (OCR/NLP), summarization, or personalized insights.</li><li>
Prior experience supporting regulated environments or customer service applications.</li></ul><div>
National Debt Relief Role Qualifications:</div><ul><li>
Computer competency and ability to work with a computer.</li><li>
Prioritize multiple tasks and projects simultaneously.</li><li>
Exceptional written and verbal communication skills.</li><li>
Punctuality expected, ready to report to work on a consistent basis.</li><li>
Attain and maintain high performance expectations on a monthly basis.</li><li>
Work in a fast-paced, high-volume setting.</li><li>
Use and navigate multiple computer systems with exceptional multi-tasking skills.</li><li>
Remain calm and professional during difficult discussions.</li><li>
Take constructive feedback.</li></ul>
Compensation Information: Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $150,500 to $173,000 annually. About National Debt Relief:<div></div><div><br>
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.</div><div></div><div><br>
Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.</div>
Benefits:
<div>
National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.</div><div></div><div><br>
Our extensive benefits package includes:</div><ul><li>
Generous Medical, Dental, and Vision Benefits</li><li>
401(k) with Company Match</li><li>
Paid Holidays, Volunteer Time Off, Sick Days, and Vacation</li><li>
12 weeks Paid Parental Leave</li><li>
Pre-tax Transit Benefits</li><li>
No-Cost Life Insurance Benefits</li><li>
Voluntary Benefits Options</li><li>
ASPCA Pet Health Insurance Discount</li>
Access to your earned wages at any time before payday<br>
<li>
</li></ul><div>
</div><div>National Debt Relief is a certified Great Place to Work&reg;!</div><div></div><div><i><br>
National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.</i></div><div></div><div><i><br>
For information about our Employee Privacy Policy, please see </i><i>here</i><br>
<i>For information about our Applicant Terms, please see </i><i>here</i></div><div></div><div><br>
#LI-REMOTE</div></div>

Senior Applied AI Engineer

<div>Overview:
<div>
As a Senior Analytics Engineer, you will contribute to the analytics engineering function at National Debt Relief, optimizing existing analytics and BI data pipelines, data transformations, and Python automation scripts. This role requires a highly technically skilled individual with strong business acumen who can work closely with business stakeholders and the Analytics &amp; BI teams to deliver clean, accurate data rapidly. In the short term, you will focus on delivering curated datasets to Salesforce CRMA and maintaining existing infrastructure. Long term, you will help lead the migration of the analytics layer to a cloud data warehouse, implement BI dashboards, and leverage tooling such as DBT and Snowflake to enhance processes and pipeline efficiency.</div>
Responsibilities:
<ul><li>Optimize and maintain analytics and BI data pipelines, ensuring efficient data processing and transformation.</li><li>
Develop and manage data transformations, API calls, and automation scripts.</li><li>
Deliver curated data sets to Salesforce CRMA.</li><li>
Ensure the performance, scalability, and reliability of analytics infrastructure.Build and maintain the analytics layer in the cloud data warehouse, ensuring data accuracy and availability.</li><li>
Help lead the migration of the analytics layer to the DW back-end via SQL.</li><li>
Implement best practices for data governance, security, and quality management.</li><li>
Stay current with emerging technologies and industry trends, incorporating new tools and techniques as appropriate.</li></ul>
Qualifications:
<div>
Required Skills / Experience:</div><ul><li>
Bachelor&rsquo;s degree in Data Science, Computer Science, Engineering, or a related field. Advanced degree preferred.</li><li>
6+ years of experience in analytics engineering, data engineering, or a related field.</li><li>
Proficiency in SQL and Python, with experience in developing and optimizing data pipelines.</li><li>
Experience with DBT for data engineering automation.</li><li>
Experience with cloud data warehouses such as Snowflake, Azure, Redshift, or GCP. Snowflake preferred.</li><li>
Experience building dashboards in an enterprise business intelligence platform such as Sigma, Tableau, or similar. Sigma preferred.</li><li>
Strong understanding of data integration, transformation, and visualization.</li><li>
Experience in building analytics layers in practical implementations.</li><li>
Strong business acumen with the ability to translate business requirements into technical solutions.</li><li>
Knowledge of data governance, security, and quality management practices.</li><li>
Excellent problem-solving skills and attention to detail.</li><li>
Strong project management skills, with the ability to manage multiple priorities and deliverables.</li></ul><div>
Preferred Skills / Experience:</div><ul><li>
Experience in financial services or a related industry.</li><li>
Front line client-facing experience.</li><li>
Familiarity with machine learning and AI concepts.</li><li>
Experience with API development and integration.</li></ul><div>
National Debt Relief Role Qualifications:</div><ul><li>
Computer competency and ability to work with a computer.</li><li>
Prioritize multiple tasks and projects simultaneously.</li><li>
Exceptional written and verbal communication skills.</li><li>
Punctuality expected, ready to report to work on a consistent basis.</li><li>
Attain and maintain high performance expectations on a monthly basis.</li><li>
Work in a fast-paced, high-volume setting.</li><li>
Use and navigate multiple computer systems with exceptional multi-tasking skills.</li><li>
Remain calm and professional during difficult discussions.</li><li>
Take constructive feedback.</li><li>
Available for full-time position, overtime eligible if classified non-exempt.</li></ul>
Compensation Information: Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $125,000 to $140,000 annually. About National Debt Relief:<div></div><div><br>
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.</div><div></div><div><br>
Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.</div>
Benefits:
<div>
National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.</div><div></div><div><br>
Our extensive benefits package includes:</div><ul><li>
Generous Medical, Dental, and Vision Benefits</li><li>
401(k) with Company Match</li><li>
Paid Holidays, Volunteer Time Off, Sick Days, and Vacation</li><li>
12 weeks Paid Parental Leave</li><li>
Pre-tax Transit Benefits</li><li>
No-Cost Life Insurance Benefits</li><li>
Voluntary Benefits Options</li><li>
ASPCA Pet Health Insurance Discount</li>
Access to your earned wages at any time before payday<br>
<li>
</li></ul><div>
</div><div>National Debt Relief is a certified Great Place to Work&reg;!</div><div></div><div><i><br>
National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.</i></div><div></div><div><i><br>
For information about our Employee Privacy Policy, please see </i><i>here</i><br>
<i>For information about our Applicant Terms, please see </i><i>here</i></div><div></div><div><br>
#LI-REMOTE</div><div>
#LI-KC1</div></div>

Senior Analytics Engineer

Join National Debt Relief and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

National Debt Relief

ABOUT_COMPANY

Senior Applied AI Engineer

Senior Analytics Engineer