Qureos Mentor

National Jewish Health

<p></p><div><div><div><div><div><div><p>National Jewish Health is seeking a detail-oriented and patient-focused professional to serve as a <b>Patient Navigator</b> supporting the Lung Cancer Screening program. This role plays a key part in patient navigation and care coordination, guiding patients through every step of the screening process including scheduling, eligibility verification, education, and follow up care. The Patient Navigator partners closely with clinical teams and referring providers to ensure a seamless, organized, and high quality experience for patients throughout their lung cancer screening journey.</p>
<p><b>Position Highlights:</b></p>
<ul><li>Coordinates patient navigation, scheduling, and follow up for lung cancer screening services</li>
<li>Processes referrals, verifies eligibility, and manages order entry, documentation, and insurance authorization</li>
<li>Serves as a primary point of contact for patients, providing education, updates, and re-engagement</li>
<li>Maintains databases, tracks outcomes, and supports quality reporting and program metrics</li>
<li>Supports multidisciplinary care coordination and the Suspicious Nodule Conference</li>
</ul>
<p>National Jewish Health is the leading respiratory hospital in the nation, caring for patients since 1899. Known for excellence in pulmonary, cardiac, immune, and related conditions, National Jewish Health provides integrated, patient-centered care supported by leading research and education.</p><br>
<p></p>
<p><b>Position Summary</b><br>
Functions as a member of the lung cancer screening team in the implementation and coordination of lung cancer screening (LCS). Coordinates the scheduling of patients for clinical evaluation. Implements services that recognize needs and issues for customers served.</p>
<p><b>Essential Duties</b></p>
<div><ul><li>Provides excellent customer service to patients, co-workers, physicians, clinical staff, NJH affiliates, and outside contract personnel.</li></ul>
<ul><li>Schedules all clinical and contract patients for lung cancer screening CT, Shared Decision-Making appointments with Advanced Practice Providers, and schedules all clinical and contract patients for interval screening follow-up CTs. Reviews non-LCS chest CT orders to determine if they should be LCS and confirms with ordering provider. Corrects if ordered incorrectly.</li></ul>
<ul><li>Responds to and facilitates patient referrals by entering physician orders and clinical details into the Registration Order Entry system in a timely and accurate manner. Transcribes faxed orders. Liaise with ordering provider if patient is ineligible or declines LCS scan. Self-reviews scheduled appointments to ensure account is correctly set up while monitoring multiple task buckets for LCS orders.</li></ul>
<ul><li>Completes intake questionnaire with patients to verify program eligibility. Collects all necessary patient demographic, insurance and clinical information and updates changes when needed. Ensures appropriate patient demographics are entered with the order to ensure Radiologists will read scans appropriately. Maintains a patient database for tracking of new and follow-up patients.</li></ul>
<ul><li>Works with Utilization Management to request authorizations from insurance providers that require pre-authorization for LCS. Updates patients and providers when the CT is denied.</li></ul>
<ul><li>Maintains friendly, confident, open, diplomatic, effective communication with patients to inspire continued program participation. Maintains communication with patients to keep them apprised of the status of their appointments.</li></ul>
<ul><li>Re-engages no call/no show patients each month to reschedule CTs.</li></ul>
<ul><li>Attends and contributes to team meetings. Reports number of scans performed each month to LCS committees. Documents positive versus negative scans and other quality metrics as needed. Brings infrastructure updates to meetings to ensure ongoing program improvement.</li></ul>
<ul><li>Supports weekly Suspicious Nodule Conference including preparation of weekly spreadsheet with calculation of lung cancer risk and nodule risk of malignancy, and summation of agreed upon recommendations made by the multidisciplinary team. Sends relevant providers email invitations to attend Nodule Conference and post conference emails with conference recommendations Attends Nodule Conference in person and confirms recommendations with radiologist running the conference.</li></ul>
<ul><li>Serves as a resource to patients, clinical staff and community regarding the purpose and details of lung cancer screening while acting as a problem solver with patients, clinical staff and departments to ensure that the highest level of customer service is provided.</li></ul>
<ul><li>Assists with marketing, networking and communicating with community stakeholders and partners.</li></ul>
<ul><li>Maintains appropriate level of knowledge regarding clinical operations, insurance procedures, and clinical terminology. Maintains appropriate level of expertise with the Registration, Scheduling, Electronic Medical Record system, and necessary databases.</li></ul>
<ul><li>Works with manager to orient and train new staff.</li></ul>
<ul><li>Implements services that recognize age-specific needs and issues for customers served.</li></ul>
</div>
<p><b>Other Duties</b></p>
<div><ul><li>Performs as a back-up to staff absences and vacancies as necessary.</li></ul>
</div>
<p><b>Competencies</b></p>
<div><ul><li><b>Accountability:</b> Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.</li></ul>
<ul><li><b>Attention to Detail:</b> Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.</li></ul>
<ul><li><b>Collaboration/Teamwork:</b> Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.</li></ul>
<ul><li><b>Customer Focus:</b> Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers&rsquo; and own organization&rsquo;s needs.</li></ul>
<ul><li><b>Peer Relationships:</b> Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.</li></ul>
<ul><li><b>Managing Work and Time/Project Management:</b> Effectively managing one&rsquo;s time and resources to ensure that work is completed efficiently. Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e., budget); effectively evaluates planned approaches, determines feasibility, and makes adjustments when needed.</li></ul>
<ul><li><b>Problem Solving:</b> Uses issue identification, data relation and comparison, pattern recognition and information gathering to create analyses and make recommendations.</li></ul>
</div>
<p><b>Supervisory or Managerial Responsibility</b><br>
None</p>
<p><b>Travel</b><br>
May have limited local travel for training opportunities or community outreach.</p>
<p><b>Core Values</b></p>
<div><ul><li>Be available to work as scheduled and report to work on time.</li></ul>
<ul><li>Be willing to accept supervision and work well with others.</li></ul>
<ul><li>Be well groomed, appropriately for your role and wear ID Badge visibly.</li></ul>
<ul><li>Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.</li></ul>
<ul><li>Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.</li></ul>
<ul><li>Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.</li></ul>
<ul><li>Wears appropriate PPE as outlined by the infection control policies and procedures.</li></ul>
<ul><li>Demonstrates compliance with all state, federal and all other regulatory agency requirements.</li></ul>
</div>
<p><b>Minimum Qualifications</b></p>
<div><ul><li><b>Education:</b> High school diploma or equivalent required. Bachelor&rsquo;s degree preferred.</li></ul>
<ul><li><b>Work Experience:</b> A minimum of 2 years customer service experience required. Experience in health care environment preferred. Patient scheduling experience preferred.</li></ul>
<ul><li><b>Special Training, Certification or Licensure:</b> None</li></ul>
</div>
<p><b>Salary Rang</b>e<b>:</b> $20.69 - $27.36</p><br>
<p></p>
<p><b>Benefits</b><br>
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.</p>
<ul><li><b>Comprehensive Medical Coverage:</b> Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.</li>
<li><b>Paid Time Off:</b> Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.</li>
<li><b>Dental &amp; Vision Plans:</b> Coverage effective the first of the month after hire.</li>
<li><b>Retirement Savings:</b> 403(b) plan with employer contributions after two years.</li>
<li><b>Wellness Incentives:</b> Earn up to $200 annually for preventive health activities.</li>
<li><b>Tuition Reimbursement:</b> Up to $5,250 annually for full-time and part-time employees.</li>
<li><b>Child Care Assistance:</b> Childcare Flex Spending Account (FSA) with annual employer contribution.</li>
<li><b>Loan Forgiveness:</b> Public Service Loan Forgiveness (PSLF) eligible employer.</li>
<li><b>Disability &amp; Life Insurance:</b> Employer-paid plans and optional buy-up choices.</li>
<li><b>Voluntary Benefits:</b> Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan</li>
<li><b>Exclusive Discounts:</b> Savings on local services, insurance, and RTD bus passes.</li></ul><p><br>
</p></div></div></div></div></div><br>
Location: National Jewish Health &middot; Radiology<br>
Schedule: Full Time, Day Shift: Monday - Friday, 8:00 am - 4:30 pm</div>

Patient Navigator - Lung Cancer Screening Program

<div><div><div><div><div><div><div><div><p>Gastro experience as an APP needed.</p>
<p><b>Position Summary</b><br>
The role of the Advanced Practice Provider (APP) is to contribute to the clinical, educational, and research missions of the organization. May provide clinical care in the inpatient or outpatient setting, telehealth, and triage. Provides regular health assessments, diagnosis, and management of acute and chronic conditions and formulate plans that include treatment, psychosocial support, health education, and counseling. In addition, the role will collaborate with other health professionals in assessing and managing health problems, maintaining continuity of care, and coordinating community services. Contributes to the development, maintenance, evaluation, and change of the health care delivery system.</p>
<p><b>Essential Duties</b></p>
<div><ul><li>Provides quality care for patients and families, manages chronic and acute conditions, and manages health maintenance and promotion.</li></ul>
<ul><li>Performs and documents the history and physical exam, gathers data from the medical record, reviews outside medical records, communicates with referring providers, and develops and implements the plan of care.</li></ul>
<ul><li>Monitors and documents the progress of each patient, revises plan of care as needed, interprets and monitors test results. Identifies and appropriately intervenes with problems that require specialty referral or escalation to a higher level of care.</li></ul>
<ul><li>Acts as a consultant and presents current educational programs to requesting community groups, organizations, or individuals.</li></ul>
<ul><li>Contributes to the education and research mission of the organization through participation in research or quality improvement projects, presentations, professional organizations, precepting, and other scholarly activities.</li></ul>
<ul><li>Functions as a role model and encourages professional behaviors in dealing with patients, families, significant others, and other members of the multidisciplinary team.</li></ul>
<ul><li>Represents advanced practice, Department, or Division on appropriate organizational committees.</li></ul>
<ul><li>Abides by applicable National Jewish policies, and complies with all laws, rules, and regulations concerning advanced practice, including but not limited to Colorado Medical Board, Joint Commission Medicare and Medicaid rules and regulations.</li></ul>
<ul><li>Maintains current license, board certification, BLS and/or ACLS or PALS certification appropriate to clinical responsibilities and stays up to date with changes in regulations.</li></ul>
</div>
<p><b>Competencies</b></p>
<div><ul><li><b>Accountability:</b> Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.</li></ul>
<ul><li><b>Collaboration/Teamwork:</b> Cooperates with others to accomplish common goals; works with employees and across his/her department to achieve shared goals; treat others with dignity and respect and maintains a friendly demeanor; values the contributions of others.</li></ul>
<ul><li><b>Ethics:</b> Practices ethically; demonstrates compassion and respect for the inherent dignity, worth and unique attributes of all people; advocates for healthcare consumer&rsquo;s rights to informed decision-making and self-determination; maintains therapeutic relationships and professional boundaries; safeguards privacy and confidentiality of healthcare consumers, and their data and information.</li></ul>
<ul><li><b>Evidence-based Practice and Research:</b> Integrates evidence and research findings into practice; Articulates the values of research and its application relative to the healthcare setting; identifies questions in the healthcare setting and practice; uses current evidence-based knowledge, including research findings, to guide practice; incorporates evidence when initiating change in practice.</li></ul>
<ul><li><b>Informing and Communicating:</b> Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li></ul>
<ul><li><b>Professional Development:</b> Actively identifies learning opportunities to support APP competencies; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill to enhance contribution to the organization.</li></ul>
<ul><li><b>Quality of Practice:</b> Contributes to quality clinical practice: Ensures practice is safe, effective, efficient, equitable, timely, and patient centered; identifies barriers and opportunities to improve safety, effectiveness, efficiency, equitability, timeliness, and patient centeredness; recommends strategies to improve quality and safety.</li></ul>
</div>
<p><b>Supervisory or Managerial Responsibility</b><br>
None</p>
<p><b>Travel</b><br>
Travel between NJH sites of practice for APPs as needed.</p>
<p><b>Core Values</b></p>
<div><ul><li>Be available to work as scheduled and report to work on time.</li></ul>
<ul><li>Be willing to accept supervision and work well with others.</li></ul>
<ul><li>Be well groomed, appropriate for your role and wear ID Badge visibly.</li></ul>
<ul><li>Comply with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.</li></ul>
<ul><li>Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.</li></ul>
<ul><li>Adhere to safe working practices and follows all institutional and departmental safety policies and procedures.</li></ul>
<ul><li>Wear appropriate PPE as outlined by the infection control policies and procedures.</li></ul>
<ul><li>Demonstrate compliance with all state, federal and all other regulatory agency requirements.</li></ul>
</div>
<p><b>Minimum Qualifications</b></p>
<div><ul><li><b>Education:</b> Graduate degree from an accredited Physician Assistant or Nurse Practitioner program required.</li></ul>
<ul><li><b>Work Experience:</b> 1 year of recent and related experience as an Advanced Practice Provider preferred.</li></ul>
<ul><li><b>Special Training, Certification or Licensure:</b> Colorado PA license or APRN license and prescriptive authority. DEA Registration. PA or NP certification by a national certifying body. Current CPR/BLS certification is required. ACLS or PALS certification if applicable for specific practice area.</li></ul></div><br>
<p>
</p><p><b>Salary Range:</b> $110,000 - $150,000</p><br>
<p></p>
<p><b>Benefits</b><br>
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.</p>
<ul><li><b>Comprehensive Medical Coverage:</b> Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.</li>
<li><b>Paid Time Off:</b> Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.</li>
<li><b>Dental &amp; Vision Plans:</b> Coverage effective the first of the month after hire.</li>
<li><b>Retirement Savings:</b> 403(b) plan with employer contributions after two years.</li>
<li><b>Wellness Incentives:</b> Earn up to $200 annually for preventive health activities.</li>
<li><b>Tuition Reimbursement:</b> Up to $5,250 annually for full-time and part-time employees.</li>
<li><b>Child Care Assistance:</b> Childcare Flex Spending Account (FSA) with annual employer contribution.</li>
<li><b>Loan Forgiveness:</b> Public Service Loan Forgiveness (PSLF) eligible employer.</li>
<li><b>Disability &amp; Life Insurance:</b> Employer-paid plans and optional buy-up choices.</li>
<li><b>Voluntary Benefits:</b> Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan</li>
<li><b>Exclusive Discounts:</b> Savings on local services, insurance, and RTD bus passes.</li>
</ul>
<p>#ind123</p></div><br>
<p></p>
</div>
</div></div></div></div></div><br>
Location: National Jewish Health &middot; Medicine - Gastroenterology Division<br>
Schedule: Full Time, Day Shift: Monday - Friday, 8am-5pm</div>

Nurse Practitioner or Physician Assistant - Gastroenterology

Join National Jewish Health and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

National Jewish Health

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Patient Navigator - Lung Cancer Screening Program

Nurse Practitioner or Physician Assistant - Gastroenterology