Qureos Mentor

National Jewish Health

<div><div><div><div>Position Summary 
This position provides support to the Adult Administrative Supervisors and is responsible for supporting the day to day operations of Adult Administrative Services. This position contributes significantly to overall customer satisfaction by ensuring that the Adult Administrative Services teams are well motivated and trained, so they can respond to customer requests, issues and concerns and resolve them in a timely and professional manner. Additionally, the position is responsible for assisting the Supervisor with development, analyses and implementation of staffing and training.
Essential Duties
<div><ul><li>Provides excellent customer service to patients, co-workers, physicians and clinical staff.</li></ul>
<ul><li>On boards and supports new employees after they complete New Hire training.</li></ul>
<ul><li>Reviews recorded calls, live interactions and contact for coaching opportunities to advance training and highlight opportunities within the team for improved customer service or processes. Provide feedback to staff and supervisors for quality improvement.</li></ul>
<ul><li>Assists employees and patients with escalated patient interactions.</li></ul>
<ul><li>First point of contact for questions and assistance for staff.</li></ul>
<ul><li>Responsible for facilitating opening and closing procedures.</li></ul>
<ul><li>Fully knowledgeable in admissions, contact center, check-out, or utilization management processes in order to provide day to day assistance, coverage, and support to both patients and staff.</li></ul>
<ul><li>Participates in Quality Assessment (QA), Quality Improvement (QI) programs and reporting as directed.</li></ul>
<ul><li>Follows and initiates emergency procedures.</li></ul>
</div>
Other Duties
<div><ul><li>Serves as backup for other personnel in the Adult Administrative Services Department.</li></ul>
</div>
Competencies
<div><ul><li>Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.</li></ul>
<ul><li>Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.</li></ul>
<ul><li>Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers&rsquo; and own organization&rsquo;s needs.</li></ul>
<ul><li>Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.</li></ul>
<ul><li>Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li></ul>
<ul><li>Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.</li></ul>
<ul><li>Peer Relationships: Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.</li></ul>
</div>
Supervisory or Managerial Responsibility 
None
Travel 
None
Core Values
<div><ul><li>Be available to work as scheduled and report to work on time.</li></ul>
<ul><li>Be willing to accept supervision and work well with others.</li></ul>
<ul><li>Be well groomed, appropriately for your role and wear ID Badge visibly.</li></ul>
<ul><li>Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.</li></ul>
<ul><li>Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.</li></ul>
<ul><li>Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.</li></ul>
<ul><li>Wears appropriate PPE as outlined by the infection control policies and procedures.</li></ul>
<ul><li>Demonstrates compliance with all state, federal and all other regulatory agency requirements.</li></ul>
</div>
Minimum Qualifications
<div><ul><li>Education: High School Diploma or equivalent required</li></ul>
<ul><li>Work Experience: A minimum of one year of hospital admissions or patient scheduling experience preferred. Experience in leading the work of others preferred</li></ul>
<ul><li>Special Training, Certification or Licensure: None</li></ul></div> 

Salary Range: $22.76 - $30.10 

Benefits 
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
<ul><li>Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.</li>
<li>Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.</li>
<li>Dental &amp; Vision Plans: Coverage effective the first of the month after hire.</li>
<li>Retirement Savings: 403(b) plan with employer contributions after two years.</li>
<li>Wellness Incentives: Earn up to $200 annually for preventive health activities.</li>
<li>Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.</li>
<li>Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.</li>
<li>Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.</li>
<li>Disability &amp; Life Insurance: Employer-paid plans and optional buy-up choices.</li>
<li>Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan</li>
<li>Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.</li></ul> 
</div></div></div> 
Location: National Jewish Health &middot; Patient Admission Call Center 
Schedule: Full Time, Variable Shift, 8am -5pm</div>

Administrative Services Team Lead

<div><div><div><div>Position Summary 
The Pharmacy Liaison will assist the clinical pharmacy team in managing prescriptions and patients with financial guidance. This will consist of running test claims to check for prior authorization requirements, test-claims to assess copays, and communicating with patients to ensure affordable copays and timely access to medications. They will also assist with the Disproportionate Share Hospital&rsquo;s 340B drug pricing program integrity on the hospital side (split billing and in-house retail pharmacy). This includes, but is not limited to regularly performing monthly, quarterly, and annual audits, assisting with purchasing and inventory functions and compiling reports. Will assist the Pharmacy Operations Manager and Director of Pharmacy with special projects or reporting.
Essential Duties
<ul><li>Ensure accuracy, appropriate destination pharmacy, and communication with patients regarding prescription updates. Collaborate with clinical pharmacy team to ensure access to specialty medications. Work on affordability and grant processes to determine if medication is covered for patients.</li>
<li>Support pharmacy operations by coordinating prescription transfers, inventory management, delivery, refill requests, and prescription fulfillment.</li>
<li>Assists in development of additional policies and procedures as the 340B program evolves with new regulations and legislature.</li>
<li>Maintains third party administrator system databases to reflect changes in drug formulary or products.</li>
<li>Manage purchasing, receiving, and inventory control processes for central fill pharmacy. Continuously monitor product minimums to balance product availability and inventory control. Perform annual inventory and monthly cycle counts.
<ul><li>Perform monthly DSCSA audits to verify compliance with the Drug Supply Chain Security Act requirements, including transaction documentation and medication traceability.</li>
<li>Maintain accurate records of DSCSA transaction histories, statements, and transaction information in accordance with regulatory standards.</li>
</ul></li><li>Ensure compliance with the 340B program requirements of qualified patients, drugs, providers, vendors, payers, and locations.
<ul><li>Follow existing 340B policy and procedure.</li>
<li>Contribute to 340B quarterly meetings and discussion.</li>
</ul></li><li>Observe ordering processes integrating current pricing from the wholesaler and ensuring split billing chooses the correct product for the patient at the correct time.
<ul><li>Ensure appropriate wholesaler accounts are invoiced and can be matched in third-party administrator system.</li>
<li>Ensure compliance with GPO prohibition.</li>
</ul></li><li>Downloads, completes, and documents self-audits of the 340B process. Coordinates and ensures remediation of findings. Accountable agent for 340B Compliance. Day-to-day manager and liaison with 340B administrators.</li>
<li>Assist with additional reporting or tasks as specified by the director of pharmacy or pharmacy operations manager.</li>
</ul>
Other Duties
<ul><li>Performs as a back-up to main campus and off-site clinic locations as needed.</li>
</ul>
Competencies
<ul><li>Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.</li>
<li>Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.</li>
<li>Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.</li>
<li>Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.</li>
<li>Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers&rsquo; and own organization&rsquo;s needs.</li>
<li>Energy: Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods of time.</li>
<li>Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.</li>
<li>Perseverance/Resourcefulness: Accesses and utilizes available resources inside and outside the company.</li>
</ul>
Supervisory or Managerial Responsibility 
None
Travel 
Local travel may be required.
Core Values
<ul><li>Be available to work as scheduled and report to work on time.</li>
<li>Be willing to accept supervision and work well with others.</li>
<li>Be well groomed, appropriately for your role and wear ID Badge visibly.</li>
<li>Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.</li>
<li>Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.</li>
<li>Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.</li>
<li>Wears appropriate PPE as outlined by the infection control policies and procedures.</li>
<li>Demonstrates compliance with all state, federal and all other regulatory agency requirements.</li>
</ul>
Minimum Qualifications
<ul><li>Education: High School Graduate or equivalent</li>
<li>Work Experience: 3 years of experience in the health care setting required. Experience with specialty medications, patient assistance, and assisting with affordability of medications preferred. Knowledge of purchasing, inventory control, distribution, and cost/price analysis preferred. Experience with 340B software and auditing preferred.</li>
<li>Special Training, Certification or Licensure: Colorado Pharmacy Technician License Required and Pharmacy Technician Board Certification (CPhT) required. 340B ACE certification preferred. 340B Apexus Training Preferred 
</li></ul>Salary Range: $30.29 - $40.06 

Benefits 
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
<ul><li>Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.</li>
<li>Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.</li>
<li>Dental &amp; Vision Plans: Coverage effective the first of the month after hire.</li>
<li>Retirement Savings: 403(b) plan with employer contributions after two years.</li>
<li>Wellness Incentives: Earn up to $200 annually for preventive health activities.</li>
<li>Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.</li>
<li>Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.</li>
<li>Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.</li>
<li>Disability &amp; Life Insurance: Employer-paid plans and optional buy-up choices.</li>
<li>Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan</li>
<li>Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.</li></ul> 
</div></div></div> 
Location: National Jewish Health &middot; Pharmacy 
Schedule: Full Time, Day Shift: Monday - Friday, 8:00 am - 4:30 pm</div>

Pharmacy Liaison

<div><div><div><div><div><div><div><div>Gastro experience as an APP needed.
Position Summary 
The role of the Advanced Practice Provider (APP) is to contribute to the clinical, educational, and research missions of the organization. May provide clinical care in the inpatient or outpatient setting, telehealth, and triage. Provides regular health assessments, diagnosis, and management of acute and chronic conditions and formulate plans that include treatment, psychosocial support, health education, and counseling. In addition, the role will collaborate with other health professionals in assessing and managing health problems, maintaining continuity of care, and coordinating community services. Contributes to the development, maintenance, evaluation, and change of the health care delivery system.
Essential Duties
<div><ul><li>Provides quality care for patients and families, manages chronic and acute conditions, and manages health maintenance and promotion.</li></ul>
<ul><li>Performs and documents the history and physical exam, gathers data from the medical record, reviews outside medical records, communicates with referring providers, and develops and implements the plan of care.</li></ul>
<ul><li>Monitors and documents the progress of each patient, revises plan of care as needed, interprets and monitors test results. Identifies and appropriately intervenes with problems that require specialty referral or escalation to a higher level of care.</li></ul>
<ul><li>Acts as a consultant and presents current educational programs to requesting community groups, organizations, or individuals.</li></ul>
<ul><li>Contributes to the education and research mission of the organization through participation in research or quality improvement projects, presentations, professional organizations, precepting, and other scholarly activities.</li></ul>
<ul><li>Functions as a role model and encourages professional behaviors in dealing with patients, families, significant others, and other members of the multidisciplinary team.</li></ul>
<ul><li>Represents advanced practice, Department, or Division on appropriate organizational committees.</li></ul>
<ul><li>Abides by applicable National Jewish policies, and complies with all laws, rules, and regulations concerning advanced practice, including but not limited to Colorado Medical Board, Joint Commission Medicare and Medicaid rules and regulations.</li></ul>
<ul><li>Maintains current license, board certification, BLS and/or ACLS or PALS certification appropriate to clinical responsibilities and stays up to date with changes in regulations.</li></ul>
</div>
Competencies
<div><ul><li>Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.</li></ul>
<ul><li>Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees and across his/her department to achieve shared goals; treat others with dignity and respect and maintains a friendly demeanor; values the contributions of others.</li></ul>
<ul><li>Ethics: Practices ethically; demonstrates compassion and respect for the inherent dignity, worth and unique attributes of all people; advocates for healthcare consumer&rsquo;s rights to informed decision-making and self-determination; maintains therapeutic relationships and professional boundaries; safeguards privacy and confidentiality of healthcare consumers, and their data and information.</li></ul>
<ul><li>Evidence-based Practice and Research: Integrates evidence and research findings into practice; Articulates the values of research and its application relative to the healthcare setting; identifies questions in the healthcare setting and practice; uses current evidence-based knowledge, including research findings, to guide practice; incorporates evidence when initiating change in practice.</li></ul>
<ul><li>Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li></ul>
<ul><li>Professional Development: Actively identifies learning opportunities to support APP competencies; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill to enhance contribution to the organization.</li></ul>
<ul><li>Quality of Practice: Contributes to quality clinical practice: Ensures practice is safe, effective, efficient, equitable, timely, and patient centered; identifies barriers and opportunities to improve safety, effectiveness, efficiency, equitability, timeliness, and patient centeredness; recommends strategies to improve quality and safety.</li></ul>
</div>
Supervisory or Managerial Responsibility 
None
Travel 
Travel between NJH sites of practice for APPs as needed.
Core Values
<div><ul><li>Be available to work as scheduled and report to work on time.</li></ul>
<ul><li>Be willing to accept supervision and work well with others.</li></ul>
<ul><li>Be well groomed, appropriate for your role and wear ID Badge visibly.</li></ul>
<ul><li>Comply with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.</li></ul>
<ul><li>Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.</li></ul>
<ul><li>Adhere to safe working practices and follows all institutional and departmental safety policies and procedures.</li></ul>
<ul><li>Wear appropriate PPE as outlined by the infection control policies and procedures.</li></ul>
<ul><li>Demonstrate compliance with all state, federal and all other regulatory agency requirements.</li></ul>
</div>
Minimum Qualifications
<div><ul><li>Education: Graduate degree from an accredited Physician Assistant or Nurse Practitioner program required.</li></ul>
<ul><li>Work Experience: 1 year of recent and related experience as an Advanced Practice Provider preferred.</li></ul>
<ul><li>Special Training, Certification or Licensure: Colorado PA license or APRN license and prescriptive authority. DEA Registration. PA or NP certification by a national certifying body. Current CPR/BLS certification is required. ACLS or PALS certification if applicable for specific practice area.</li></ul></div> 

Salary Range: $110,000 - $150,000 

Benefits 
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
<ul><li>Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.</li>
<li>Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.</li>
<li>Dental &amp; Vision Plans: Coverage effective the first of the month after hire.</li>
<li>Retirement Savings: 403(b) plan with employer contributions after two years.</li>
<li>Wellness Incentives: Earn up to $200 annually for preventive health activities.</li>
<li>Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.</li>
<li>Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.</li>
<li>Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.</li>
<li>Disability &amp; Life Insurance: Employer-paid plans and optional buy-up choices.</li>
<li>Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan</li>
<li>Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.</li>
</ul>
#ind123</div> 

</div>
</div></div></div></div></div> 
Location: National Jewish Health &middot; Medicine - Gastroenterology Division 
Schedule: Full Time, Day Shift: Monday - Friday, 8am-5pm</div>

Nurse Practitioner or Physician Assistant - Gastroenterology

Join National Jewish Health and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

National Jewish Health

About Company

Administrative Services Team Lead

Pharmacy Liaison

Nurse Practitioner or Physician Assistant - Gastroenterology