Qureos Mentor

Nationwide Mutual Insurance Company

<div>Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
This position will be hired on a SuccessFlex basis.
The hired associate must reside within 35 miles of the following location:
Grandview: 1000 Yard Street Grandview OH, 43215
Work schedule: 2 days in office, 3 days remote.
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Key Responsibilities:<ul><li>
Process incoming payments for Individual Retirement Accounts (IRAs).</li><li>
Handle beneficiary updates and contract-level changes.</li><li>
Manage returned mail by updating records and re-sending account statements to members.</li></ul>
Internal Note: Compensation Grade C3
Job Description Summary
Do you love connecting and building new business relationships? If you have a natural curiosity, are passionate about helping people and want to accelerate both your personal and professional growth, we want to know more about you!
 
 
As a Representative, you'll provide timely, efficient service for an assigned product and/or service center internal and external customer. You will ensure that we are providing extraordinary care to our customers through workflow management and meeting all required service level agreements.
Job Description
Key Responsibilities:<ul><li>
Processes business requests according to government regulations, contract provisions and internal procedures and controls. Adheres to high standards of professional conduct consistent with the delivery of excellent customer service.</li><li>
Provides outstanding quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.</li><li>
Maintains current knowledge of contract and product provisions, administration of Nationwide products, processing systems and related federal and state regulations.</li><li>
Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.</li><li>
Consults and interprets contract provisions for current and past products and assumed business for policyholders, agents/brokers and other operating units. Includes understanding topics that require insurance or securities license and registration and understands when and how to route those inquiries to the properly registered representative.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Operations Division Manager or Service Team Unit Manager.
Typical Skills and Experiences: 
Education: High school studies. Undergraduate studies desirable. Participation in technical coursework such as LOMA, CLU, ChFC desirable.
License/Certification/Designation: FINRA Series 6 license preferred, and may be required, based on assigned product/line-of-business or distribution system.
Experience: One to three years of work experience with product-related customer service work experience preferred.
Knowledge, Abilities and Skills: General knowledge of office practices, customer service, information systems and insurance/financial services industry practices (i.e. annuities, mutual funds) preferred. Effective verbal and written communications skills to effectively communicate with others. Basic analytical and problem resolution skills. Proven ability to research, analyze and solve problems, leveraging existing processes and procedures. Ability to understand, anticipate and proactively act on customer needs. Proven decision-making skills necessary for customer contacts. Effective team-building and collaboration skills.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions: 
Overtime Eligibility: Non Exempt (Eligible)
Working Conditions: Normal office environment.
Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position. NOTE: A credit check may be required if a license is required for this position.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
#LI-AP1
#LI-Hybrid
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Financial Services Representative : $46,345.00-$75,500.00
The expected starting salary range for Financial Services Representative : $46,345.00 - $60,800.00</div>

Financial Service Rep

<div>If you're passionate about being part of a diverse organization that enables a company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
This position can be a hybrid work schedule or fully remote in Southern CA supporting our Newport Beach, CA Trial Division office. 
The MTA will be responsible for managing approximately 12 direct reports, including both attorneys and paralegals and will also assist with managing the operational aspects of the Newport Beach office. 
This MTA will oversee Commercial and Personal Lines files. Concentrations for the cases this MTA will manage include but may not be limited to: Bodily Injury Commercial; Commercial Auto; Complex Commercial; Complex Personal Lines; Premises Liability; Bodily Injury Auto; Bodily Injury Homeowners; Bodily Injury Dog Bite; Property Damage; Products Liability; Construction Defects; and Federal Court Actions. 
Venues include but may not necessarily be limited to: Orange, Los Angeles, San Bernardino, Riverside, San Diego and Imperial Counties. 
Candidates will be expected to have diverse experience in multi-lines of business and have demonstrated leadership skills which will be necessary for the role of managing both Trial Attorneys and Paralegals in both office and hybrid environments. 
#LI-CP1
Job Description Summary
Would you thrive in an environment where you can deliver top-quality legal services to support the mission of a Fortune 100 insurance company to protect people, businesses and futures with extraordinary care? If you possess the academic credentials, strong analytical skills and legal acumen needed for successful litigation work, our team may be the place for you!
 
 
Nationwide Trial Division (NTD) is a national team with approximately 40 offices throughout six regions across the United States. As a Managing Trial Attorney (MTA), you&rsquo;ll co-lead one of those offices within a region with the opportunity to influence and drive the office&rsquo;s reputation, performance and health in alignment with Nationwide&rsquo;s overall mission and NTD&rsquo;s strategic objectives. You&rsquo;ll have the opportunity to work directly with the office&rsquo;s lead MTA (8-2) regarding various aspects of office&rsquo;s operations, which may include staffing (trial attorneys, paralegals and support staff), case assignments, quality and delivery of legal services, budgeting, workflow and associate development and performance. You may supervise trial attorneys, paralegals and/or support staff. There also may be limited opportunities for you to directly handle cases.
Job Description<h2 class="jobSectionHeader">
Key Responsibilities:</h2><ul><li>
Implements and leads all aspects of NTD standard methodologies, processes and guidelines, providing training as needed. Partners with National Practice Group Associate Vice Presidents on any performance-related matters regarding specialty areas. Assists in identifying and sharing opportunities for increasing attorney proficiency in niche and commercial practice areas.</li><li>
Maintains and promotes good relationships with clients and claims management.</li><li>
May lead attorney, paralegal and/or support staff performance and efficiency for assigned office. Reviews and may assign work, monitors quality and efficiency, and is responsible for development, coaching and feedback, training and mentoring individual associates. Assesses case performance on open and closed files of direct reports; seeks feedback from claims partners and the office lead MTA (8-2). May maintain a case load, ideally no more than 10 cases.</li><li>
Assists with the preparation of various business reports in order to manage office. Reviews and analyzes trends and recommendations to lead MTA (8-2) regarding short-term and long-term critical business decisions.</li><li>
Co-manages and coordinates all administrative functions, including expense management, for the office. Collaborates with business operations to ensure that administration services provided to the office are at acceptable levels.</li><li>
Monitors and responds to office growth demands or reductions in workforce, including staffing, physical plan and technology needs. Plans and coordinates projects regarding systems and processes changes.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationship: Reports to Managing Trial Attorney (8-2). Manages a team of attorneys, paralegals and/or support staff. Composition and number of reports will vary dependent on office.
Typical Skills and Experiences:
Education: Juris Doctor degree from an accredited law school.
License/Certification/Designation: Maintains an active license in the state in which the position is located.
Experience: Typically has 10 plus years of relevant civil litigation, trial experience, and jury trial experience as lead counsel preferred. Management experience required.
Knowledge, Abilities and Skills: Has expertise in highly complex matters of law. Excellent written and verbal communication skills. Strong negotiation skills. Excellent analytical and legal skills. Creative problem solver, computer savvy with a solid understanding of basic software and use of same. Good time management and organization skills. Comfortable contact with all levels of management. Ability to train trial attorneys, paralegals and support staff. Decision- making ability to set work priorities and make recommendations. Ability to initiate, prioritize and coordinate complex projects and cases. Strong leadership skills, including motivating, influencing and problem solving. Stays in sync with the private practice of law policy and the ethical rules of the state where the position is located. Must also acknowledge and follow all corporate and NTD policies and procedures
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and Human Resources Business Partner.
Values: Regularly and consistently demonstrates the Nationwide values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt).
Working Conditions: Normal office environment. Frequent travel. Occasional overnight travel. Extended hours are often necessary to meet the demands of the profession.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities of this job, a valid credit check and/or background which will be required as part of the selection process.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#legal 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Managing Trial Attorney - 504897 : $138,000.00-$243,000.00
The expected starting salary range for Managing Trial Attorney - 504897 : $138,000.00 - $206,000.00</div>

Managing Trial Attorney

<div>Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
This role will join the ALO Operations New Business team. It is our intention to fill this role in Columbus, Ohio. However, on occasion, applications from internal candidates working remotely who bring critical industry skills and relevant experience may be considered. 
This position will be hired on a SuccessFlex basis.
Grandview: 1000 Yard Street Grandview OH, 43215
Work schedule: 2 days in office, 3 days remote.
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Job Description Summary
Do you love connecting and building new business relationships? If you have a natural curiosity, are passionate about helping people and want to accelerate both your personal and professional growth, we want to know more about you!
 
 
As an Analyst, you'll provide prompt, efficient service for assigned product and/or service center internal and external customers. You will coordinate communication between contract holders, producers and internal Nationwide departments. We&rsquo;ll count on you to review forms and files submitted by members or partners to ensure accurate entry into record keeping systems.
Job Description
Key Responsibilities:<ul><li>
Prepares all materials to propose, sell and establish new plans and set up appropriate records: proposal illustrations, trust agreements, IRS determination reporting, employee communications and client administrative guide, census and plan information.</li><li>
Interprets plan provisions, product rules and guidelines to process requests in accordance with Plan and Legal requirements.</li><li>
Provides extraordinary care to our customers through workflow management and meeting all required service level agreements. Proactively seeks out opportunities to improve processes and the members experience through use of lean methodology.</li><li>
Follows up with appropriate internal administrative areas for completeness and accuracy of the end policy/account product.</li><li>
Researches, reviews and analyzes errors and determines best course of action for a workable solution. Takes ownership of identifying and evaluating problems and analyzing customer inquiries to determine appropriate action.</li><li>
Conducts follow up calls to service issues and questions, de-escalating complex customer requests and providing outstanding care during resolution. Includes understanding topics that require insurance or securities license and registration and when and how to route those inquiries to the properly-registered representative.</li><li>
Reviews and approves requests for withdrawal, exchanges, deposits, annuity purchases and contract cash-outs. Requests additional information when necessary.</li><li>
Compiles management information such as contract and sold case activity as needed by internal management.</li><li>
Communicates with customers, sales force, other departments, regional and/or field offices and other industry companies on topics that do not require insurance or securities licensing and registration. Collaborates and networks with outside business units to create innovative solutions for internal and external customers. Maintains appropriate records.Approves and processes business according to government regulations, contract provisions and internal procedures and controls.</li><li>
Conducts in good order reviews or other applicable requests for servicing Nationwide policies and customers for withdrawal, exchanges, deposits, annuity purchases and contract cash-outs.</li><li>
Helps with research for written responses to Nationwide formal complaints.</li><li>
Participates in special projects as assigned. Collaborates with appropriate staff to design, document, and implement process improvements and best practices</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Operations Division Manager or Unit Manager.
Typical Skills and Experiences: 
Education: High school studies. Undergraduate studies desirable. Participation in technical coursework such as LOMA, CLU, ChFC desirable.
License/Certification/Designation: FINRA Series 6 license preferred, and may be required, based on assigned product/line-of-business or distribution system.
Experience: Four or more years of related work experience, including customer service experience, preferably with cross-functional business unit exposure. Customer service experience required.
Knowledge, Abilities and Skills: Knowledge of Nationwide's suite of financial products. Excellent verbal and written communications skills in order to manage relationships with internal and external customers. Strong analytical and problem resolution skills. Ability to research, analyze and solve problems, leveraging existing and innovative methodologies. Ability to understand, anticipate and proactively act on customer needs. Proven decision-making skills necessary for customer contacts. Ability to multi-task, independently manage work and establish priorities that conform to time, service and quality standards. Strong team-building and collaboration skills.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and Human Resources Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions: 
Overtime Eligibility: Non Exempt (Eligible)
Working Conditions: Normal office environment.
Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails to acquire the required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position. NOTE: A credit check may be required if a license is required for this position.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Financial Services Analyst - Financial Services : $46,345.00-$80,700.00
The expected starting salary range for Financial Services Analyst - Financial Services : $46,345.00 - $65,100.00</div>

Financial Services Analyst (ALO Operations New Business) HYBRID

Join Nationwide Mutual Insurance Company and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nationwide Mutual Insurance Company

ABOUT_COMPANY

Financial Service Rep

Managing Trial Attorney

Financial Services Analyst (ALO Operations New Business) HYBRID