Qureos Mentor

Nationwide Mutual Insurance Company

<div>As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
Job Description
This role provides portfolio oversight for the E&amp;S/S Programs Planning Unit. Responsibilities include:<ul><li>
Lead program-level profitability reviews and recommend actions on rate, non-rate, mix, and reinsurance.</li><li>
Own core pricing assumptions and methodologies for assigned programs, aligned to Reserving, Planning, and target CR / PLR.</li><li>
Build and maintain pricing and monitoring tools (rate/retention, AvE/AvT, segmentation) using BDX and internal data.</li><li>
Act as a strategic partner to Program Underwriting, CFO, and DDS, turning analytics into clear recommendations and supporting new program vetting.</li></ul>
Qualifications<ul><li>
ACAS credential</li><li>
Background in the MGA/MGU space, reinsurance a plus.</li><li>
Ability to work independently and solve complex insurance and actuarial challenges.</li><li>
Entrepreneurial mindset with strong analytical and collaboration skills.</li></ul>
This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. 
This position can be staffed remotely for potential applicants with critical industry skills and relevant experience.
#LI-KD1
Job Description Summary
Our Property and Casualty (P&amp;C) Actuarial team members have opportunities to use state-of-the-art tools, are encouraged to innovate and learn to master actuarial methodologies. If this sounds like a place you could thrive, then we want to know more about you!
 
 
As an Actuarial Sr Consultant, you&rsquo;ll need to have detailed familiarity with business operations, systems, and actuarial methodologies. We&rsquo;ll count on you to be adept at complex actuarial techniques and work independently to combine advanced actuarial and business knowledge to provide high-level analysis. Additionally, you&rsquo;ll have expertise to provide consultation and recommendations on deliverables and maintain detailed documentation of actuarial models and analyses. You&rsquo;ll work independently and may lead others.
Job Description
Key Responsibilities:<ul><li>
Acts as a technical expert of actuarial methodologies allowing the ability to source and manipulate data within standard requirements.</li><li>
Conducts complex analyses, adhering to actuarial standards, by selecting appropriate data sources, making assumptions, recognizing considerations, and developing recommendations. Resolves unreasonable results/non-optimal solutions using experience and professional judgment. Begins using results to influence decisions at a higher level.</li><li>
Accurately documents assumptions, methods, sources, and considerations in an organized fashion.</li><li>
Prepares and presents actuarial findings and documents that are suitable for technical and non-technical audiences at the senior Actuarial leadership level. May professionally represent company's position with regulators, auditors, and external vendors. May negotiate within defined parameters.</li><li>
Develops cross functional work plans and ensures accurate work product is delivered.</li><li>
Leads cross functional peer reviews to increase collaboration, ensure quality work, and drive innovation.</li><li>
Builds business relationships and leads cross functional communication with team members, customers, and business partners.</li><li>
Leads onboarding and training for new associates on standard work processes. Assists in creating new training materials.</li><li>
Applies data mining techniques used to identify new relationships in data and make recommendations based on findings. Has expert ability or knowledge of modeling, validation, and predictive modeling. Explores the use of new software packages and makes recommendations.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to an Actuarial, Analytics, or Risk Management leader.
Typical Skills and Experiences:
Education: Undergraduate degree in actuarial science, mathematics, statistics, data science or similar background requiring modeling, programming or quantitative analysis.
License/Certification/Designation: Generally attained ACAS and is working towards FCAS or recently attained FCAS. PLEASE REFER TO THE NATIONWIDE PC INSURANCE COMPANY ACTUARIAL STUDENT PROGRAM FOR ADDITIONAL INFORMATION.
Experience: Generally, six or more years of actuarial experience.
Knowledge, Abilities and Skills: Detailed knowledge of actuarial business functions, statistical methods of analysis, actuarial models, actuarial software and databases. Proficient in Microsoft Office products, analytical software and programming languages. Should have basic competencies including command skills, strategic agility, delegation, motivating others, business perspective and accounting. Should have highly-developed competencies in business understanding, problem solving, customer focus, dealing with ambiguity, drive for results, and learning ability.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 07/30/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.
Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. 

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Sr Consultant, Actuarial - P&amp;C : $118,000.00-$222,000.00
The expected starting salary range for Sr Consultant, Actuarial - P&amp;C : $118,000.00 - $178,000.00</div>
 <ul><li>Job Category Actuarial
</li><li>Position Type Full Time
</li><li>Posted 2026-07-10T07:08:01.120433+00:00
</li><li>Location(s)
<ul><li>Ohio - Columbus, One Nationwide Plaza</li><li>
United States - Remote</li></ul>
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 099008</li></ul>

Sr Actuarial Associate, E&S/S Programs (Remote)

<div>If you&rsquo;re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let&rsquo;s talk. At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
Join a team that helps drive sales and profitable growth by creating a favorable selling environment and bringing Nationwide&rsquo;s story to life for P&amp;C partners and customers.
P&amp;C Marketing Integration is focused on building Nationwide&rsquo;s leadership position around &ldquo;Specialized Protection with Confidence&rdquo; to fuel brand choice, strengthening partner satisfaction and growth through differentiated experiences, and using data, AI, and technology to deliver smarter solutions that improve business outcomes.
We are seeking a Consultant, Web Personalization and Scorecard to translate insights into journey and experience requirements and execute web personalization plans for distribution partners on .com/agents using Marketing Cloud Personalization, in partnership with Audience Leads, Business Unit Marketers, Enterprise Brand, and Marketing Operations. Leads the P&amp;C Marketing Scorecard and associated deep-dive analysis, including identifying automation and reporting improvements.
This role will report to the Director, Personalization &amp; Digital Channel Marketing within P&amp;C Marketing Integration.
This hybrid position may be based in Des Moines, IA or Columbus, OH. Candidates located near a Nationwide campus will collaborate in office 2 days per week. Current Nationwide Remote Associates may also be considered.
Job Description Summary
Are you ready to put your marketing savvy, communications skills and data driven approach to work for one of the top brands in the insurance and financial services industry? If you want to influence a large marketing investment spend, drive business growth and profitable results using the best in class marketing technology, we want to hear from you! 
 
As a Consultant, you are responsible for leading and/or assisting the overall development and execution of marketing strategies using highly advanced marketing principles and standard methodologies. You will execute on future business or marketing needs driven by quantitative data/research, competitive insights and/or consumer behaviors. We'll count on you to ensure a strong focus on end-to-end customer experience, delivering outstanding customer experience overall.
Job Description<h2 class="jobSectionHeader">
Key Responsibilities:</h2><ul><li>
Assists in the development and execution of strategies and plans that ensure long term sustainable growth of the business. Synthesizes data and uses this understanding to support identification and innovation of business building solutions</li><li>
Leads projects and processes within area of responsibility to deliver results with multiple target completion dates and shifting priorities.</li><li>
Implements digital and traditional marketing tactics and media, including creative development process, planning, and execution.</li><li>
Collaborates on and/or may lead creative development, and provides feedback on look and feel. Develops creative briefs.</li><li>
Monitors emerging innovative trends in content, design and marketing tactics</li><li>
Reviews and uses customer insights and analytics and tools to understand and forecast market, competitor and customer needs and behavior, define appropriate target audiences, evaluate sufficiency, and effectively get results with data-based decisions.</li><li>
Ensures programs are on strategy and on schedule.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager/Director/AVP. This is an individual contributor role and may have an opportunity to manage a team based on organizational structure; may also lead virtual/project teams.<h2 class="jobSectionHeader">
Typical Skills and Experiences:</h2>
Education: Bachelor&rsquo;s degree in marketing, business administration or related field preferred. Master&rsquo;s degree is a plus.
License/Certification/Designation: Technical financial services designations such as FINRA, CPCU, CLU, ChFC, FLMI considered a plus. Additional licensing may be required to hold this position; and associates will need to acquire the required Federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to acquire required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position.
Experience: Typically eight or more years related professional experience in marketing, strategy, consulting, financial services, or related field.
Knowledge, Abilities and Skills: In-depth knowledge of marketing methodologies, insurance and/or financial services products, distribution systems, and customers. Knowledge of project leadership concepts and methodologies. Possesses strong verbal and written skills needed to develop and review research studies, communicate research findings, market recommendations based on findings, and maintain relationships. Ability to lead and prioritize projects. Ability to function independently or in a team environment with limited supervision. Demonstrates core marketing proficiencies, including strategy development, utilization of insights and analytics, building brand equity and developing effective marketing communications. Skilled at customer focus, operating capabilities, personal effectiveness, and strategic capabilities.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.<h2 class="jobSectionHeader">
Job conditions:</h2>
Overtime Eligibility: Not Eligible (exempt)
Working Conditions: Normal office environment. Ability to work extended and/or non standard hours based on project load. Travel as required.
ADA: The above statements cover what are generally believed to the principal and essential functions of the job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Consultant, Marketing Management : $97,000.00-$180,000.00
The expected starting salary range for Consultant, Marketing Management : $97,000.00 - $145,000.00</div>
 <ul><li>Job Category Marketing
</li><li>Position Type Full Time
</li><li>Posted 2026-06-24T07:08:01.048665+00:00
</li><li>Location(s)
<ul><li>Ohio - Columbus, One Nationwide Plaza</li><li>
Iowa - Des Moines, 1100 Locust Street</li></ul>
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 098739</li></ul>

Consultant, Web Personalization and Scorecard

<div>If you&rsquo;re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let&rsquo;s talk. At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
Join a team that helps drive sales and profitable growth by creating a favorable selling environment and bringing Nationwide&rsquo;s story to life for P&amp;C partners and customers.
P&amp;C Marketing Integration is focused on building Nationwide&rsquo;s leadership position around &ldquo;Specialized Protection with Confidence&rdquo; to fuel brand choice, strengthening partner satisfaction and growth through differentiated experiences, and using data, AI, and technology to deliver smarter solutions that improve business outcomes.
We are seeking a Consultant, Agent Marketing and Training Activation to manage the day-to-day Marketing Resource Hub experience, improving usability and perceived value, and helping agents easily find and activate ready-to-use campaigns and materials. This role will optimize the Marketing and Training Advantage program and activate the group-level Rewards &amp; Recognition program in partnership with the P&amp;C Business and Business Unit Marketers. It will also support and enable agent engagement with social media solutions and other packaged tools through training, promotion, and enablement activities with the Social Media Team.
This role will report to the Director, Partnership Solutions Marketing within P&amp;C Marketing Integration.
This hybrid position may be based in Des Moines, IA or Columbus, OH. Candidates located near a Nationwide campus will collaborate in office 2 days per week. Current Nationwide Remote Associates may also be considered.
Job Description Summary
Are you ready to put your marketing savvy, communications skills and data driven approach to work for one of the top brands in the insurance and financial services industry? If you want to influence a large marketing investment spend, drive business growth and profitable results using the best in class marketing technology, we want to hear from you! 
 
As a Consultant, you are responsible for leading and/or assisting the overall development and execution of marketing strategies using highly advanced marketing principles and standard methodologies. You will execute on future business or marketing needs driven by quantitative data/research, competitive insights and/or consumer behaviors. We'll count on you to ensure a strong focus on end-to-end customer experience, delivering outstanding customer experience overall.
Job Description<h2 class="jobSectionHeader">
Key Responsibilities:</h2><ul><li>
Assists in the development and execution of strategies and plans that ensure long term sustainable growth of the business. Synthesizes data and uses this understanding to support identification and innovation of business building solutions</li><li>
Leads projects and processes within area of responsibility to deliver results with multiple target completion dates and shifting priorities.</li><li>
Implements digital and traditional marketing tactics and media, including creative development process, planning, and execution.</li><li>
Collaborates on and/or may lead creative development, and provides feedback on look and feel. Develops creative briefs.</li><li>
Monitors emerging innovative trends in content, design and marketing tactics</li><li>
Reviews and uses customer insights and analytics and tools to understand and forecast market, competitor and customer needs and behavior, define appropriate target audiences, evaluate sufficiency, and effectively get results with data-based decisions.</li><li>
Ensures programs are on strategy and on schedule.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager/Director/AVP. This is an individual contributor role and may have an opportunity to manage a team based on organizational structure; may also lead virtual/project teams.<h2 class="jobSectionHeader">
Typical Skills and Experiences:</h2>
Education: Bachelor&rsquo;s degree in marketing, business administration or related field preferred. Master&rsquo;s degree is a plus.
License/Certification/Designation: Technical financial services designations such as FINRA, CPCU, CLU, ChFC, FLMI considered a plus. Additional licensing may be required to hold this position; and associates will need to acquire the required Federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to acquire required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position.
Experience: Typically eight or more years related professional experience in marketing, strategy, consulting, financial services, or related field.
Knowledge, Abilities and Skills: In-depth knowledge of marketing methodologies, insurance and/or financial services products, distribution systems, and customers. Knowledge of project leadership concepts and methodologies. Possesses strong verbal and written skills needed to develop and review research studies, communicate research findings, market recommendations based on findings, and maintain relationships. Ability to lead and prioritize projects. Ability to function independently or in a team environment with limited supervision. Demonstrates core marketing proficiencies, including strategy development, utilization of insights and analytics, building brand equity and developing effective marketing communications. Skilled at customer focus, operating capabilities, personal effectiveness, and strategic capabilities.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.<h2 class="jobSectionHeader">
Job conditions:</h2>
Overtime Eligibility: Not Eligible (exempt)
Working Conditions: Normal office environment. Ability to work extended and/or non standard hours based on project load. Travel as required.
ADA: The above statements cover what are generally believed to the principal and essential functions of the job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Consultant, Marketing Management : $97,000.00-$180,000.00
The expected starting salary range for Consultant, Marketing Management : $97,000.00 - $145,000.00</div>
 <ul><li>Job Category Marketing
</li><li>Position Type Full Time
</li><li>Posted 2026-06-24T07:08:01.178102+00:00
</li><li>Location(s)
<ul><li>Ohio - Columbus, One Nationwide Plaza</li><li>
Iowa - Des Moines, 1100 Locust Street</li></ul>
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 098741</li></ul>

Consultant, Agent Marketing and Training Activation

<div>If you&rsquo;re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide&rsquo;s Property and Casualty team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.<div>
This is a fully remote role.
The ideal candidate will:<ul><li>
Demonstrate strong people leadership and coaching ability, with a track record of driving performance through accountability and engagement</li><li>
Communicate effectively and influence across teams and levels while managing both frontline agents and leadership stakeholders</li><li>
Thrive in a fast-paced, metrics-driven contact center environment, balancing service, sales, and retention priorities</li><li>
Be adaptable and versatile, with the ability to pivot quickly across competing priorities and support both inbound and outbound operations</li><li>
Bring insurance and/or contact center leadership experience, with a solid understanding of customer experience and operational performance</li></ul></div>
Job Description Summary
Whether working to sell new or retain existing business, we are customer-focused, positive, persistent and tenacious. Our products are designed to protect our customers, and we know that insurance coverage has the potential to make their worst day better. If you are technologically savvy, can connect and communicate in a fast-paced environment and adapt easily to changes, we want to know more about you! 
 
As a Supervisor, you'll oversee all aspects of licensed agents responsible for retention and sales-related efforts across multiple distribution channels and for multiple property/casualty and life products. You'll be responsible for the team's compliance of contact center metrics, underwriting guidelines, service standards for payment options, policy statements, complaints and other customer inquiries in a &quot;first time final&quot; mode. Supervises the completion of any related processing activities. Responsible for the development, coaching, training, and mentoring of individual team members. Supervises the interactive processes between unit/team and customers to ensure an outstanding customer experience. May provide back up support to support sales.
Job Description
Key Responsibilities:<ul><li>
Provides for day-to-day application of organizational policies and procedures in conducting retention and sales business. Reviews team's productivity, quality and service level through tactical direction.</li><li>
Achieves retention objectives through coordination and supervision of retention agents. Uses coaching and leadership skills to encourage agents to meet and exceed retention operational goals.</li><li>
Provides sales-related metrics, including conversion, multi-line quoting and cancellation rates.</li><li>
Resolves complex issues that may span multiple areas of the business or contact points. Interacts with and consults with other units to resolve issues.</li><li>
Contacts customers to assist with escalated opportunities when needed.</li><li>
Maintains current understanding of products, sales, and regulatory practices and procedures.</li><li>
Supervises training for retention agents to ensure that they acquire and maintain current understanding of products, retention techniques, systems, regulations and operational standards.</li><li>
Supervises associates, including hiring, evaluation, performance management, salary planning and administration, training, workflow planning and disciplinary actions. Coordinates responsibilities according to Nationwide policies and practices.</li><li>
Provides input to the planning, development and monitoring of plans and objectives at the unit, product and center level. Analyzes results for unit and recommends improvements.</li><li>
Supervises unit work volume, assigns work, organizes non-standard schedules and makes recommendations regarding staffing needs. Creates and maintains required records and reports.</li><li>
Provides input to the department budget and is held responsible for performance against individual team budget. Monitors and reports data that may impact overall operating results.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager/Director. Direct reports include Personal Lines Retention Agent, Direct Distribution and other support staff.
Typical Skills and Experiences: 
Education: Undergraduate studies in insurance, marketing, business administration, communication or related field highly desirable; college degree preferred. Continuing education as required by state(s). Prefer participation in professional insurance coursework.
License/Certification/Designation: State licensing as required for property/casualty and life products. Continuing education as required by state(s). Associate must acquire the required state licenses within the time period designated by the business unit. If an associate is unable to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position.
Experience: Five or more years of related sales, retention and/or service experience. Prefer at least two years of insurance industry experience and some supervisory and call center exposure.
Knowledge, Abilities and Skills: Requires knowledge of personal lines and life insurance products, sales techniques, customer service, underwriting practices and procedures and regulatory requirements.
Ability to lead, coach and develop agents and other staff in all aspects of telephone insurance sales, retention and underwriting, including rating, binding, phone sales techniques and state laws and regulations. Ability to work as a leader and team member. Requires necessary verbal and written communication skills to interact with agents, policyholders and prospective customers and other sales center functions. Requires the ability to operate a personal computer and related sales, underwriting and business software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions: 
Overtime Eligibility: Exempt (Not eligible)
Working Conditions: Requires the ability to work in a call center environment. Must be available to work non-standard hours, including shifts and weekends.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit and/or background check will be required as part of the selection process.
We currently anticipate accepting applications until 06/26/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.
Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. 

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Supervisor, Retention Direct Distribution - Personal Lines : $63,000.00-$118,000.00
The expected starting salary range for Supervisor, Retention Direct Distribution - Personal Lines : $63,000.00 - $95,000.00</div>
 <ul><li>Job Category Sales
</li><li>Position Type Full Time
</li><li>Posted 2026-06-23T07:08:01.090533+00:00
</li><li>Location(s) United States - Remote
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 098817</li></ul>

Supervisor, Retention Direct Distribution - PL

<div>If you&rsquo;re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide&rsquo;s Technology team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Mondays &amp; Wednesdays) per week. Remote internal associates may also be considered.
This role requires expertise in Databricks, Power BI, and requirements elicitation. The ideal candidate will demonstrate strong communication skills, the ability to drive impactful change, and a proven track record of building strong relationships with customers and executive sponsors. Candidates should be able to provide examples of successful partnerships with executive stakeholders.
This person must be capable of delivering executive-level dashboards with minimal oversight and within a short timeframe. The role also includes serving as the product owner for existing data products. Experience in data storytelling and UX is preferred.
#LI-AC1
Job Description Summary
Nationwide&rsquo;s industry leading workforce is passionate about creating data solutions that are secure, reliable and efficient in support of our mission to provide extraordinary care. Nationwide embraces an agile work environment and collaborative culture through the understanding of business processes, relationship entities and requirements using data analysis, quality, visualization, governance, engineering, robotic process automation, and machine learning to produce targeted data solutions. If you have the drive and desire to be part of a future forward data enabled culture, we want to hear from you. 
 
As a Data Solution Analyst, you&rsquo;ll translate functional data and analytic requirements into solutions for consumption and use by the respective business or technology request or leveraging a variety of approved technologies. The technologies include (but are not limited to) Paxata, Tableau, Micro strategy, Business Objects, R, or other reporting and visualization solutions being considered for operationalization. You&rsquo;ll also have the opportunity to guide others to leverage self-service techniques for business reporting and analytics.
Job Description
Key Responsibilities:<ul><li>
Elicits reporting and analytic requirements from business and technology requestors to generate visualization or analysis.</li><li>
Supports implementation of data requirements and practices for an assigned area.</li><li>
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.</li><li>
Under supervision creates and executes standard visualization techniques.</li><li>
Uses visualization and analysis techniques to present findings of data exploration exercises to stakeholders based on requirements gleaned.</li><li>
Maps the flow of data and the business processes and/or technical interfaces which would be created or impacted and recommends solutions/adaptations.</li><li>
Collaborates with others to implement standardized data reporting, analytics, and visualization tools.</li><li>
Works on profiling, mapping, and modeling tools.</li><li>
With guidance may partner with others on projects requiring data visualization.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager/Director Data Leader.
Typical Skills and Experiences:
Education: Undergraduate studies in computer science, management information systems, business, statistics, math, a related field or comparable experience and education strongly preferred. Graduate studies in business, statistics, math, computer science or a related field are a plus.
License/Certification/Designation: Certifications are not required but encouraged.
Experience: Two to five years of relevant experience with data management/ organization/ analytics or practices. Experience in with data visualization tools, reporting and self-service analytic techniques. Experience in application of data acquisition and data wrangling. Insurance/financial services industry knowledge a plus.
Knowledge, Abilities and Skills: Data application and practices knowledge. Good oral and written communication skills.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 06/19/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.
Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. 

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Sr Analyst, Data Solution Analyst : $76,000.00-$143,000.00
The expected starting salary range for Sr Analyst, Data Solution Analyst : $76,000.00 - $115,000.00</div>
 <ul><li>Job Category Data &amp; Advanced Analytics
</li><li>Position Type Full Time
</li><li>Posted 2026-06-12T15:08:01.264716+00:00
</li><li>Location(s)
<ul><li>Ohio - Columbus, Three Nationwide Plaza</li><li>
United States - Remote</li><li>
Iowa - Des Moines, 1100 Locust Street</li><li>
Arizona - Scottsdale, 18700 North Hayden Road</li></ul>
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 098632</li></ul>

Sr Analyst, Data Solution Analyst

<div>If you&rsquo;re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide&rsquo;s Property and Casualty team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
#LI-JJ1
#LI-Remote
Job Description Summary
Do you have the ability to communicate compassionately and effectively to resolve insurance claims? If so, and if you&rsquo;d thrive in a fast-paced environment, where your professional growth and development is both encouraged and supported, we want to know more about you!
 
 
As a Field Claims Specialist, you&rsquo;ll investigate, evaluate and resolve material/physical damage of a moderate to severe nature. We&rsquo;ll count on you to promote and provide exceptional customer service. You&rsquo;ll be responsible for handling claims according to prescribed authorization and claims best practices.
Job Description
Key Responsibilities:
<ul><li>Deals with all assigned claims, promptly and efficiently, with little or no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service.</li><li>
Determines proper policy coverages and applies best claims practices to conclude assigned cases according to company guidelines.</li><li>
Opens, closes and adjusts reserves in accordance with company practices designed to ensure reserve adequacy. Recommends Special Reserves where necessary in alignment with Corporate Reserving Guidelines. Adheres to file conferencing notification and authority procedures.</li><li>
Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars and/or training sessions.</li><li>
Maintains current knowledge of local industry repair procedures and local market pricing.</li><li>
Submits severe incident reports, reinsurance reports and other information to claims management as needed.</li><li>
Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities.</li><li>
Delivers outstanding customer service experience to all internal, external, current and prospective Nationwide customers.</li><li>
Mentors less experienced claims associates and assists with training/presentations as assigned by claims management.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Manager. Individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate degree or equivalent experience.
License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes. Professional development such as IIA or CPCU preferred.
Experience: Three to five years of successful experience in customer service and/or claims handling required. Material/physical damage experience preferred. Related repair industry experience a plus.
Knowledge, Abilities and Skills: Demonstrated knowledge of customer service principles, insurance company operations and multiple property casualty insurance lines of business. Material/physical damage repair processes, vendor management, customer service techniques, and all related claims systems. Demonstrated knowledge and adherence to best claims practices. Participation in technical insurance or industry coursework preferred (CPCU, ICAR, ASE). Validated ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Confirmed knowledge of insurance contracts and the legal aspects of court procedures affecting legal liability for insurance lines. Knowledge of claims systems. Demonstrated analytical skills needed to make decisions and reach resolutions in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Proven ability to establish repair requirements and cost estimates for extensive losses and serves as a subject matter specialist on respective claims projects. Proven organizational skills to effectively prioritize. Demonstrates strong but flexible standards and can act different, can be seen as balanced based on the conflicting demands of the position. Excellent written and verbal communication skills necessary to effectively communicate and/or collaborate with policyholders, claimants&rsquo; attorneys, agents, and general public. Demonstrated leadership capabilities to effectively train, coach, and mentor less experienced associates. Ability to operate a personal computer and related software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and Human Resources Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Eligible (Non-Exempt)
Working Conditions: Field or office claims environment. May require ability to sit and operate telephone and personal computer for extended periods of time. Able to make physical inspections of accident scenes. Able to climb, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures. Able to work outside in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. Must be available to work catastrophes (CAT) requiring travel to CAT sites with multiple onsite responsibilities and/or for extended periods of time. Extended and/or non-standard hours as required. Must have a valid driver&rsquo;s license with satisfactory driving record in accordance with Nationwide standards.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#claims 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Field Claims Specialist II, Material Damage : $62,500.00-$115,500.00
The expected starting salary range for Field Claims Specialist II, Material Damage : $62,500.00 - $93,500.00</div>
 <ul><li>Job Category Claims
</li><li>Position Type Full Time
</li><li>Posted 2026-06-11T20:12:01.174568+00:00
</li><li>Location(s) Pennsylvania
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 098736</li></ul>

Field Claims Specialist II, Material Damage (Eastern Greater Pittsburgh Area, PA - WFH)

<div>If you&rsquo;re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide&rsquo;s Property and Casualty team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
Territory: This role covers the Albuquerque, NM and surrounding areas.
Ideal Candidate Locations: The ideal candidate will live in Albuquerque or surrounding area.
This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional territories in a desk adjuster capacity. Occasional overnight travel may be required in this role.
Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory.
Qualifications:<ul><li>
3-5 years of insurance field/property claims handling or adjusting experience</li><li>
Solid experience/proficiency with Xactimate</li><li>
Solid experience writing own estimates and handling claims start to finish</li><li>
Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc</li><li>
Strong customer service competency</li><li>
Strong written &amp; verbal communication skills</li></ul>
PLEASE NOTE that CAT duty is a requirement of this role
Benefits Include: Medical, Dental, Vision, 401k with company match, Company-paid Pension plan, Paid time off and more!
#LI-JJ1
#LI-Remote
Job Description Summary
No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you!
 
 
As a Field Claims Specialist, you'll investigate and resolve moderate to severe property damage claims by phone and face-to-face.
Job Description
Key Responsibilities:<ul><li>
Handles all assigned claims promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures.</li><li>
Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.</li><li>
Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.</li><li>
Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.</li><li>
Maintains current knowledge of local industry repair procedures and local market pricing.</li><li>
Submits severe incident reports, reinsurance reports and other information to claims management as needed.</li><li>
Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.</li><li>
Initiates and conducts follow-ups through proficient use of claims and other related business systems.</li><li>
Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Manager. Individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate degree or equivalent experience.
License/Certification/Designation: State licensing where required. Successful completion of required applicable claims certification or training classes. Obtain Xactimate Level 1 certification within a year of start date. Obtain Xactimate Level 2 certification within two years of employment.
Experience: Three to five years of related property claims experience. Experience in a customer service environment, including flexible work schedules and extended work hours preferred.
Knowledge, Abilities and Skills: General knowledge of insurance theory and practices, and contracts and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, consultation and settlement activities used to resolve extensive property damage claims. Proven ability to meet customer needs and provide exemplary meaningful service by guiding customers through the claims process and ensuring a positive customer experience. Analytical and problem-solving skills necessary to make decisions and resolve issues related to application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, and application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully advise on property claims. Organizational skills to prioritize work. Command of written and verbal communication skills to effectively communicate with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to efficiently operate a personal computer and related claims and business software. Able to provide leadership to less experienced claims associates. Must be able to safely access and inspect rooftops using a ladder. Must be prepared and capable of conducting physical inspections on rooftops, including first and second story roofs with pitches up to 8/12.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office or field claims environment. May require ability to sit and operate phone and personal computer for extended periods of time. Able to make physical inspections of property loss sites; including climb ladders, balance at various heights and rooftops up to 8/12 pitch stoop, bend and/or crawl to inspect vehicles and structures; work outside in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Extended and/or non-standard hours as required. Must have a valid driver&rsquo;s license with satisfactory driving record in accordance with Nationwide standards.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#claims 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Field Claims Specialist II, Property : $62,500.00-$115,500.00
The expected starting salary range for Field Claims Specialist II, Property : $62,500.00 - $93,500.00</div>
 <ul><li>Job Category Claims
</li><li>Position Type Full Time
</li><li>Posted 2026-06-10T22:11:01.213475+00:00
</li><li>Location(s) New Mexico
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 098695</li></ul>

Property Claims Adjuster II (Albuquerque, NM - WFH)

Join Nationwide Mutual Insurance Company and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.