Qureos Mentor

Natus Medical Incorporated

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
 
Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.
 
DEPARTMENT: Commercial (Sales)
 EXEMPT / NON-EXEMPT: Exempt
 SHIFT: Full Time
 SUPERVISOR’S JOB TITLE: Director of Sales, BrainWatch US
 LOCATION: Northeast (NY, CT, RI, MA, VT, NH, ME)
 Position Summary
 The Territory Manager, BrainWatch position is an integral role within Natus Neuro, responsible for acquiring new customers and accelerating organic growth within the install base of hospital partners. The Territory Manager builds and partners with key stakeholders across hospital Neurology, ICU, Emergency Department (ED), IT, and administrative teams to drive sales and adoption of BrainWatch Point of Care (POC)-EEG.
 Reporting to the Director of Sales, BrainWatch US, this role combines a business growth mentality with strong conceptual and consultative selling skills to navigate complex hospital sales cycles, build clinical and administrative confidence , and grow market share across an assigned territory.
 Essential Duties and Responsibilities
 This list is not exhaustive, and other duties may be assigned.
 BrainWatch Revenue Growth
 <ul>
<li>Close new BrainWatch subscription accounts to meet and exceed monthly, quarterly, and annual sales targets.</li>
<li>Expand usage of Natus BrainWatch POC-EEG within the existing Natus customer install base into additional acute care, ICU/Critical Care, and Emergency (ED) departments.</li>
<li>Partner with the Natus EEG District Sales Managers (DSM) and BrainWatch Clinical Sales to launch new customer implementations.</li>
<li>Build clinical and administrative confidence within Neurology, ICU/Critical Care, and Emergency departments across the customer base.</li>
<li>Communicate the BrainWatch POC-EEG value proposition effectively to generate leads, quotations, and related customer correspondence, and develop a qualified sales funnel within the install base.</li>
<li>Drive adoption through formal presentations, peer-to-peer education events, and new physician training and education.</li>
<li>Work closely with internal teams – including sales support, customer service, and product development – to ensure customer satisfaction and product success.</li>
<li>Own disciplined, accurate use of Salesforce CRM as the single source of truth for all pipeline, forecasting, and account activity, driving rigorous pipeline management, reliable forecasting, and data-led territory planning.</li>
</ul>
Quality System
 <ul>
<li>Remain up-to-date and comply with all Quality System procedures relevant to the company and to this role, which may impact the quality of products or services provided to our customers.</li>
</ul>
Our North Star
 Contribute to the team’s success by embracing our North Star guiding principles and behaviors, actively participating in a culture that puts our Patients First. You will demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive.
 Qualification Requirements
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
 Education and Experience
 <ul>
<li>Bachelor’s degree strongly preferred; MBA or medical qualification an advantage.</li>
<li>Minimum 5+ years’ experience in medical device sales, preferably selling disruptive technologies with complex sales cycles.</li>
<li>Experience in Neuro, ICU, Critical Care, or ED settings preferred.</li>
<li>Experience with SaaS/subscription sales processes a plus.</li>
</ul>
Skills and Competencies
 <ul>
<li>Demonstrates a business growth mentality, driving change through multiple stakeholders and negotiating complex contracts up to C-suite level.</li>
<li>Able to build strong relationships through consultative and conceptual selling skills, with the ability to manage complex hospital sales cycles across Physicians, Nursing, Management, IT, Administration, and C-level stakeholders.</li>
<li>Strong analytical skills for interpreting financial information.</li>
<li>Proficient in Excel, Word, and PowerPoint.</li>
<li>Excellent verbal and written communication skills in English.</li>
<li>Able to work independently / within a small support team.</li>
<li>High ethical standards, with professional references at an executive level.</li>
<li>Valid driver’s license.</li>
</ul>
Work Environment
 This is a field-based role combining a home office with regular travel. Typical environments include customer sites, hospitals, airports, and hotels.
 Extensive travel required – minimum 75%.
 
We are committed to creating an inclusive workplace where everyone can thrive. If you require any reasonable accommodations – whether due to a disability or other needs – to perform the essential functions of this role, please let us know.
 #natus #natuscareers #natusneuro #sales #LI-NR #INDNATUS #remote
 #Remote
 
Pay Transparency: 
Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $75,000 USD Base, $250,000 On-Target Earnings (OTE). Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
 
Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.
 Be the People part of the Neuro Solution. Apply Today.
 
EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Territory Manager, Brainwatch (Northeast)

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
 
Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.
 
DEPARTMENT: Commercial (Sales)
 EXEMPT / NON-EXEMPT: Exempt
 SHIFT: Full Time
 SUPERVISOR’S JOB TITLE: Director of Sales, BrainWatch US
 LOCATION: Southwest (CA, AZ, NV)
 
Position Summary
 The Territory Manager, BrainWatch position is an integral role within Natus Neuro, responsible for acquiring new customers and accelerating organic growth within the install base of hospital partners. The Territory Manager builds and partners with key stakeholders across hospital Neurology, ICU, Emergency Department (ED), IT, and administrative teams to drive sales and adoption of BrainWatch Point of Care (POC)-EEG.
 
Reporting to the Director of Sales, BrainWatch US, this role combines a business growth mentality with strong conceptual and consultative selling skills to navigate complex hospital sales cycles, build clinical and administrative confidence , and grow market share across an assigned territory.
 
Essential Duties and Responsibilities
 This list is not exhaustive, and other duties may be assigned.
 BrainWatch Revenue Growth
 <ul>
<li>Close new BrainWatch subscription accounts to meet and exceed monthly, quarterly, and annual sales targets.</li>
<li>Expand usage of Natus BrainWatch POC-EEG within the existing Natus customer install base into additional acute care, ICU/Critical Care, and Emergency (ED) departments.</li>
<li>Partner with the Natus EEG District Sales Managers (DSM) and BrainWatch Clinical Sales to launch new customer implementations.</li>
<li>Build clinical and administrative confidence within Neurology, ICU/Critical Care, and Emergency departments across the customer base.</li>
<li>Communicate the BrainWatch POC-EEG value proposition effectively to generate leads, quotations, and related customer correspondence, and develop a qualified sales funnel within the install base.</li>
<li>Drive adoption through formal presentations, peer-to-peer education events, and new physician training and education.</li>
<li>Work closely with internal teams – including sales support, customer service, and product development – to ensure customer satisfaction and product success.</li>
<li>Own disciplined, accurate use of Salesforce CRM as the single source of truth for all pipeline, forecasting, and account activity, driving rigorous pipeline management, reliable forecasting, and data-led territory planning.</li>
</ul>
Quality System
 <ul>
<li>Remain up-to-date and comply with all Quality System procedures relevant to the company and to this role, which may impact the quality of products or services provided to our customers.</li>
</ul>
Our North Star
 Contribute to the team’s success by embracing our North Star guiding principles and behaviors, actively participating in a culture that puts our Patients First. You will demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive.
 Qualification Requirements
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
 Education and Experience
 <ul>
<li>Bachelor’s degree strongly preferred; MBA or medical qualification an advantage.</li>
<li>Minimum 5+ years’ experience in medical device sales, preferably selling disruptive technologies with complex sales cycles.</li>
<li>Experience in Neuro, ICU, Critical Care, or ED settings preferred.</li>
<li>Experience with SaaS/subscription sales processes a plus.</li>
</ul>
Skills and Competencies
 <ul>
<li>Demonstrates a business growth mentality, driving change through multiple stakeholders and negotiating complex contracts up to C-suite level.</li>
<li>Able to build strong relationships through consultative and conceptual selling skills, with the ability to manage complex hospital sales cycles across Physicians, Nursing, Management, IT, Administration, and C-level stakeholders.</li>
<li>Strong analytical skills for interpreting financial information.</li>
<li>Proficient in Excel, Word, and PowerPoint.</li>
<li>Excellent verbal and written communication skills in English.</li>
<li>Able to work independently / within a small support team.</li>
<li>High ethical standards, with professional references at an executive level.</li>
<li>Valid driver’s license.</li>
</ul>
Work Environment
 This is a field-based role combining a home office with regular travel. Typical environments include customer sites, hospitals, airports, and hotels.
 Extensive travel required – minimum 75%.
 
We are committed to creating an inclusive workplace where everyone can thrive. If you require any reasonable accommodations – whether due to a disability or other needs – to perform the essential functions of this role, please let us know.
 
#natus #natusneuro #sales #remote #natuscareers #LI-NR
 
#LI-Remot #LI-SH1
 
Pay Transparency: 
Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $75,000 USD. $250,000 On-Target Earnings (OTE). Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
 
Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.
 Be the People part of the Neuro Solution. Apply Today.
 
EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Territory Manager, Brainwatch (Southwest)

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
 
Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.
 
DEPARTMENT: Commercial (Sales)
 EXEMPT / NON-EXEMPT: Exempt
 SHIFT: Full Time
 SUPERVISOR’S JOB TITLE: Director of Sales, BrainWatch US
 LOCATION: Pacific Northwest (WA, OR, ID, MT, WY, CO, UT, NE, ND, SD, MN)
 Position Summary
 The Territory Manager, BrainWatch position is an integral role within Natus Neuro, responsible for acquiring new customers and accelerating organic growth within the install base of hospital partners. The Territory Manager builds and partners with key stakeholders across hospital Neurology, ICU, Emergency Department (ED), IT, and administrative teams to drive sales and adoption of BrainWatch Point of Care (POC)-EEG.
 Reporting to the Director of Sales, BrainWatch US, this role combines a business growth mentality with strong conceptual and consultative selling skills to navigate complex hospital sales cycles, build clinical and administrative confidence , and grow market share across an assigned territory.
 
Essential Duties and Responsibilities
 This list is not exhaustive, and other duties may be assigned.
 BrainWatch Revenue Growth
 <ul>
<li>Close new BrainWatch subscription accounts to meet and exceed monthly, quarterly, and annual sales targets.</li>
<li>Expand usage of Natus BrainWatch POC-EEG within the existing Natus customer install base into additional acute care, ICU/Critical Care, and Emergency (ED) departments.</li>
<li>Partner with the Natus EEG District Sales Managers (DSM) and BrainWatch Clinical Sales to launch new customer implementations.</li>
<li>Build clinical and administrative confidence within Neurology, ICU/Critical Care, and Emergency departments across the customer base.</li>
<li>Communicate the BrainWatch POC-EEG value proposition effectively to generate leads, quotations, and related customer correspondence, and develop a qualified sales funnel within the install base.</li>
<li>Drive adoption through formal presentations, peer-to-peer education events, and new physician training and education.</li>
<li>Work closely with internal teams – including sales support, customer service, and product development – to ensure customer satisfaction and product success.</li>
<li>Own disciplined, accurate use of Salesforce CRM as the single source of truth for all pipeline, forecasting, and account activity, driving rigorous pipeline management, reliable forecasting, and data-led territory planning.</li>
</ul>
Quality System
 <ul>
<li>Remain up-to-date and comply with all Quality System procedures relevant to the company and to this role, which may impact the quality of products or services provided to our customers.</li>
</ul>
Our North Star
 Contribute to the team’s success by embracing our North Star guiding principles and behaviors, actively participating in a culture that puts our Patients First. You will demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive.
 Qualification Requirements
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
 Education and Experience
 <ul>
<li>Bachelor’s degree strongly preferred; MBA or medical qualification an advantage.</li>
<li>Minimum 5+ years’ experience in medical device sales, preferably selling disruptive technologies with complex sales cycles.</li>
<li>Experience in Neuro, ICU, Critical Care, or ED settings preferred.</li>
<li>Experience with SaaS/subscription sales processes a plus.</li>
</ul>
Skills and Competencies
 <ul>
<li>Demonstrates a business growth mentality, driving change through multiple stakeholders and negotiating complex contracts up to C-suite level.</li>
<li>Able to build strong relationships through consultative and conceptual selling skills, with the ability to manage complex hospital sales cycles across Physicians, Nursing, Management, IT, Administration, and C-level stakeholders.</li>
<li>Strong analytical skills for interpreting financial information.</li>
<li>Proficient in Excel, Word, and PowerPoint.</li>
<li>Excellent verbal and written communication skills in English.</li>
<li>Able to work independently / within a small support team.</li>
<li>High ethical standards, with professional references at an executive level.</li>
<li>Valid driver’s license.</li>
</ul>
Work Environment
 This is a field-based role combining a home office with regular travel. Typical environments include customer sites, hospitals, airports, and hotels.
 Extensive travel required – minimum 75%.
 
We are committed to creating an inclusive workplace where everyone can thrive. If you require any reasonable accommodations – whether due to a disability or other needs – to perform the essential functions of this role, please let us know.
 #natus #natuscareers #natusneuro #sales #LI-NR #remote
 
Pay Transparency: 
Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $75,000 USD, $250,000 On-Target Earnings (OTE). Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
 
Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.
 Be the People part of the Neuro Solution. Apply Today.
 
EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Territory Manager, Brainwatch (Pacific Northwest)

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
 
Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.
 
DEPARTMENT: Information Technology
 LOCATION: Remote, Minneapolis, MN
 
SUMMARY: 
The IT Business Operations Coordinator supports the financial and administrative operations of the IT organization, with primary responsibility for coordinating vendor invoices, telecommunications billing, purchase card documentation, expense reconciliation, vendor records, and operational support processes. This role ensures invoices, receipts, contracts, purchase orders, and supporting documentation are accurate, complete, organized, and submitted on time. The position works closely with IT leadership, Finance, Procurement, vendors, and managed service providers to improve financial accuracy, audit readiness, vendor tracking, and operational efficiency.
 
ESSENTIAL DUTIES & KEY RESPONSIBILITIES: Other duties may be assigned in line with business and organizational needs.
 Financial Administration & Invoice Management
 <ul>
<li>· Coordinate the receipt, review, and processing of IT vendor invoices.</li>
<li>· Collect and maintain supporting documentation including invoices, receipts, statements, and contracts.</li>
<li>· Coordinate purchase card documentation by collecting receipts, invoices, business justification, account coding, and approval support for IT-related transactions.</li>
<li>· Assist with monthly expense reporting, chargebacks, budget tracking, and financial reporting activities.</li>
<li>· Support purchase order creation, vendor on-boarding requests, and maintenance of vendor records in coordination with Procurement and Finance.</li>
<li>· Work with Finance and Procurement teams to resolve invoice discrepancies and payment issues.</li>
</ul>
Telecommunications & Vendor Coordination
 <ul>
<li>· Manage telecommunications billing records and assist with invoice validation and expense tracking.</li>
<li>· Audit and reconcile license utilization and Cloud consumption reports for billing purposes.</li>
<li>· Coordinate with telecommunications carriers, software vendors, and service providers regarding billing inquiries and account maintenance.</li>
<li>· Maintain vendor contact lists, agreements, renewal dates, and service documentation.</li>
<li>· Assist in tracking software subscriptions, maintenance agreements, and contract renewals.</li>
</ul>
Operational Support
 <ul>
<li>· Maintain IT operational records, documentation, and filing systems.</li>
<li>· Coordinate IT logistics for employee on-boarding/off-boarding, such as tracking hardware shipments, processing device returns, and updating asset inventories.</li>
<li>· Identify opportunities to improve administrative processes, documentation quality, and operational efficiency.</li>
</ul>
Travel Required: 
Minimal – less than 10% domestic travel.
 
Qualification Requirements: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
Education: 
<ul>
<li>· An associate’s degree in accounting, finance, or a related field is preferred, but not required.</li>
</ul>
Experience: 
<ul>
<li>· 2 to 3 years of experience in billing, invoicing, or a related financial role, with a thorough understanding of billing procedures and best practices.</li>
<li>· Experience working with invoices, expense reports, purchase card reconciliation, and vendor coordination.</li>
<li>· Experience supporting cross-functional teams and managing multiple priorities simultaneously.</li>
<li>· Strong attention to detail and organizational skills.</li>
</ul>
Other Skills and Abilities: 
<ul>
<li>· Proficiency with Microsoft Office 365 applications, particularly Excel, Outlook, Teams, and Word.</li>
<li>· Ability to maintain confidentiality and handle sensitive financial information.</li>
<li>· Strong customer service orientation and attention to detail.</li>
</ul>
Pay Transparency: 
Pursuant to the requirements of applicable State laws and regulations, the starting hourly range for this position is $25-30/hour USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
 
Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.
 Be the People part of the Neuro Solution. Apply Today.
 
EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
 
#natus #natusneuro #natuscareers #LI-NR #remotejobs #remote

IT Business Operations Coordinator

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
 
Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.
 
Job Function: Service
 
Job Family: Customer Services
 Location: US Remote
 
Position Summary: 
Customer Service Representative is a first point of contact for our customers, making sure every order is smooth, accurate, and on time. You'll collaborate across departments and support a wide range of essential business functions — from sales and finance to operations and logistics.
 
Job Overview: 
<ul>
<li>Receive, verify order information for accuracy and completeness, enter orders into database and process orders for the organization.</li>
<li>Provide order confirmations to customers.</li>
<li>Respond to customer inquiries and requests via phone, email, or chat regarding prices, shipping dates, and/or any anticipated delays.</li>
<li>Contact appropriate parties to clarify orders and obtain additional information.</li>
<li>Answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders over the phone when necessary, and may manage web-based ordering, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.</li>
<li>May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.</li>
<li>May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.</li>
</ul>
Experience Required: 
<ul>
<li>1-2 Years of experience in a customer service, ideally with capital equipment and/or in sales environment for international customers</li>
<li>Experience of supporting customers via phone and email.</li>
<li>Strong interpersonal and communication skills</li>
<li>Can demonstrate good problem solving skills</li>
<li>Experience of working with Salesforce or similar EBS system</li>
<li>Strong cross functional communication, including Sales, Finance, Logistics and Manufacturing Operations teams</li>
<li>Ability to work independently and as part of a team</li>
<li>Proficiency in MS Office suite</li>
</ul>
#LI- Remote
 
Pay Transparency: 
Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $21.00- 22.00 USD Per Hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
 
Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.
 Be the People part of the Neuro Solution. Apply Today.
 
EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Customer Service - Capital Equipment Sales Support