Qureos Mentor

Navan

Navan is the global AI-powered business travel and expense platform that simplifies travel for frequent travelers. It offers services ranging from flight and hotel bookings to automating expense reconciliation, all supported by 24/7 assistance. Navan aims to provide an intuitive experience that travelers appreciate and finance teams depend on.

<div>
 Navan is seeking a Vice President, Global Real Estate and Workplace to lead the strategy, operations, and continued evolution of our global real estate portfolio and workplace experience.
 
 
 Reporting to the Chief Financial Officer, this leader will partner closely with Finance, People, and the executive team to ensure our workplaces enable the business to scale efficiently while delivering an exceptional employee experience. This role will shape how Navan's global footprint evolves alongside the business, balancing employee experience, operational excellence, and financial discipline to create environments that foster collaboration, innovation, and high performance.
 
 
 As a lean, fast-growing company, Navan values leaders who move with urgency, make thoughtful decisions in the face of ambiguity, and drive results through influence and execution. The ideal candidate is equally comfortable setting long-term strategy and driving operational execution. They bring strong commercial judgment, a bias for action, adaptability, accountability, and a customer-first mindset.
 
 
 
 What You'll Do
 
 
 
 
 Shape Navan's Global Workplace Strategy
 
 
 
 <ul>
 <li>
 Develop and execute a long-term global real estate and workplace strategy aligned with Navan's business priorities, workforce plans, and growth trajectory.
 </li>
 <li>
 Serve as a trusted advisor to executive leadership on portfolio strategy, workplace investments, location planning, and future capacity needs.
 </li>
 <li>
 Translate business priorities and workforce plans into scalable, flexible workplace solutions that evolve with the business.
 </li>
 <li>
 Continuously identify opportunities to simplify operations, improve the employee experience, and maximize the return on workplace investments.
 
 
 </li>
 </ul>
 
 Lead the Global Real Estate Portfolio
 
 
 
 <ul>
 <li>
 Lead Navan's global real estate portfolio, including transactions, lease negotiations, site selection, occupancy planning, and ongoing optimization.
 </li>
 <li>
 Balance workplace experience, operational needs, and financial performance to ensure every real estate investment supports business outcomes.
 </li>
 <li>
 Build and manage strategic partnerships with brokers, landlords, developers, and external partners to support Navan's global growth.
 
 
 </li>
 </ul>
 
 Drive Workplace Experience And Operations
 
 
 
 <ul>
 <li>
 Deliver a consistent, hospitality-driven workplace experience across Navan's global offices while recognizing regional and cultural differences.
 </li>
 <li>
 Oversee workplace operations, facilities, workplace services, and office services with a customer-first mindset, ensuring employees have the environments and support they need to do their best work.
 </li>
 <li>
 Partner closely with Finance, People, IT, Security, Legal, and business leaders to continuously evolve workplace programs as organizational needs change.
 
 
 </li>
 </ul>
 
 Deliver Financial and Operational Excellence
 
 
 
 <ul>
 <li>
 Own the global operating and capital budgets for the workplace function, driving disciplined planning, forecasting, and investment decisions.
 </li>
 <li>
 Establish meaningful portfolio metrics to measure portfolio utilization, project delivery, financial performance, and operational effectiveness.
 </li>
 <li>
 Lead through influence and strong vendor partnerships to deliver exceptional results within a lean operating model.
 </li>
 <li>
 Ensure compliance with applicable regulatory, safety, and sustainability requirements across Navan's global locations.
 
 
 </li>
 </ul>
 
 What We're Looking For:
 
 
 
 <ul>
 <li>
 12+ years of progressive leadership experience spanning corporate real estate, workplace, facilities, portfolio strategy, and capital projects within high-growth, global organizations.
 </li>
 <li>
 Demonstrated success developing and executing enterprise real estate strategies that align with business priorities and evolving workforce needs.
 </li>
 <li>
 Deep expertise across portfolio strategy, commercial real estate transactions, workplace operations, design and construction, occupancy planning, and workplace services.
 </li>
 <li>
 Strong financial acumen, with experience managing significant operating and capital budgets, evaluating investments, and partnering with executive leadership to make sound business decisions.
 </li>
 <li>
 Proven ability to build, lead, and develop high-performing teams while navigating growth, ambiguity, and organizational change.
 </li>
 <li>
 A strategic and commercially minded leader with a bias for action who thrives in a lean, fast-paced environment. Exercises sound judgment, adapts quickly to changing priorities, and consistently delivers results.
 </li>
 <li>
 A customer-first leader who views Workplace as a service organization and is passionate about creating exceptional employee experiences.
 </li>
 <li>
 Outstanding communication and executive presence, with the ability to influence across all levels of the organization and build trusted partnerships with senior leaders.
 </li>
 <li>
 Bachelor's degree or equivalent practical experience in business, real estate, finance, architecture, engineering, facilities management, or a related field.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience leading global workplace and real estate functions within a late-stage technology company or similarly dynamic environment.
 </li>
 <li>
 Experience managing a geographically distributed global portfolio and supporting hybrid ways of working.
 </li>
 <li>
 Professional certifications in corporate real estate, facilities management, project management, or related disciplines.
 </li>
 <li>
 Experience leveraging workplace technology and analytics to improve portfolio performance, operational efficiency, and workplace services.
 
 
 </li>
 </ul>
 
 Travel
 
 
 
 This role requires regular domestic and international travel to support Navan's global office portfolio and business priorities.
 
 
 The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate&rsquo;s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate&rsquo;s skills and experience, market demands, and internal parity.For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
 
 
 Pay Range: $205,200 USD - $456,000 USD
 
 
 The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate&rsquo;s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate&rsquo;s skills and experience, market demands, and internal parity.For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
 
 
 Pay Range: $205,200 USD - $456,000 USD
</div>

Vice President, Global Real Estate and Workplace

<div>We are looking for a Senior Backend Platform Developer to build modern services for Navan's contact center systems. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience.

The contact center is the domain, but the core need is strong development capability. The right person is comfortable building production systems, integrating complex platforms, and using AI-assisted engineering tools to move quickly without sacrificing quality.

What You'll Do:
<ul>
<li>Production-grade Node.js services on AWS Lambda, API Gateway, and event-driven serverless patterns.</li>
<li>Secure APIs and integrations across internal systems, customer data, and third-party platforms.</li>
<li>Technical patterns, implementation standards, and reusable services for the broader contact center systems roadmap.</li>
<li>Observability pipelines using OpenSearch, CloudWatch, Kibana, Snowflake, and structured logging.</li>
<li>Automation and AI-enabled workflows that improve routing, agent support, troubleshooting, and operational visibility.</li>
<li>Migration tooling and services that help move legacy telephony and contact center workflows onto modern platforms, with enough design discipline to support future scale.</li>
</ul>
What We're Looking For
<ul>
<li>5+ years of backend software engineering experience, ideally with Node.js or TypeScript.</li>
<li>Strong API design, system architecture, integration, debugging, and asynchronous systems experience.</li>
<li>Hands-on experience with AWS Lambda or similar cloud/serverless architecture.</li>
<li>Experience with logging, monitoring, search, data pipelines, or production observability.</li>
<li>Practical use of AI coding assistants for development, testing, refactoring, and troubleshooting.</li>
<li>Fluency with GitHub workflows, including pull requests, code review, branching, and CI/CD collaboration.</li>
<li>Senior-level judgment to turn ambiguous operational problems into clean, maintainable technical solutions.</li>
</ul>
Helpful Domain Experience
<ul>
<li>Experience in contact center, telephony, customer support, or workflow automation environments.</li>
<li>Exposure to platforms such as Genesys Cloud, Twilio, Five9, NICE, Zoom Contact Center, or Avaya.</li>
<li>Familiarity with routing, queues, IVR, SIP, phone number management, call metadata, or agent-assist workflows.</li>
<li>Experience with Snowflake SQL, Terraform, CloudFormation, AWS SAM, or related infrastructure tooling.</li>
</ul>
This senior role will help Navan modernize the technical foundation behind our contact center environment. The work includes legacy platform migration, improved reliability and observability, AI-enabled automation, and new services that make our customer and agent experiences faster, smarter, and easier to operate.</div>

Senior Backend Platform Developer, Contact Center Systems

Join Navan and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Navan

About Company

Vice President, Global Real Estate and Workplace

Senior Backend Platform Developer, Contact Center Systems