Qureos Mentor

Navi

<div>
 
 
 
 About the Team
 
 
 
 
 The Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications&mdash;across calls, chats, and other channels&mdash;to ensure accuracy, consistency, and compliance. The team also ensures compliance across different verticals and runs multiple initiatives in coordination with business team stakeholders to drive key business metrics. Insights from these audits are used to drive continuous improvement through targeted training, helping agents close knowledge or process gaps and deliver a consistently excellent customer experience.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 We are seeking an experienced doctor with medical knowledge, analytical skills for process excellence to join our dynamic team..The ideal candidate will be responsible for strategic claim auditing, insight-driven reporting, stakeholder engagement, and improvement areas. The auditor should be able to identify patterns and process gaps. will collaborate with cross-functional teams like claims, network providers, and investigations. product, analytics, automation &amp; compliance to ensure successful delivery of initiatives.
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 <ul>
 <li>
 Review submitted health claims for accuracy, completeness, and compliance with insurance policies and applicable regulations.
 </li>
 <li>
 Identify any inconsistencies, overbilling, or discrepancies between services provided and the claims submitted
 </li>
 <li>
 Detect potential fraudulent claims by analyzing patterns and identifying suspicious activities or behaviors
 </li>
 <li>
 Providing detailed reports on audit findings, Decision accuracy, including identifying overpayments, underpayments, or fraudulent activities
 </li>
 <li>
 Recommend actions based on findings, such as denying, reducing, or adjusting claims
 </li>
 <li>
 Communicate audit results and findings to management and external stakeholders
 </li>
 <li>
 Review submitted health claims for accuracy, completeness, and compliance with insurance policies and applicable regulations.
 </li>
 <li>
 Identify any inconsistencies, overbilling, or discrepancies between services provided and the claims submitted
 </li>
 <li>
 Detect potential fraudulent claims by analyzing patterns and identifying suspicious activities or behaviors
 </li>
 <li>
 Providing detailed reports on audit findings, Decision accuracy, including identifying overpayments, underpayments, or fraudulent activities
 </li>
 <li>
 Recommend actions based on findings, such as denying, reducing, or adjusting claims
 </li>
 <li>
 Communicate audit results and findings to management and external stakeholders
 </li>
 </ul>
 
 
 
 
 
 
 Must Haves
 
 
 
 <ul>
 <li>
 Medical Graduate in any stream (MBBS/BHMS/BAMS/BUMS/BDS)
 </li>
 <li>
 Experience in handling audit
 </li>
 <li>
 Background in claims processing with clinical experience in a hospital setting
 </li>
 <li>
 Data analytics experience would be an added advantage
 </li>
 <li>
 Knowledge of different languages would be an added advantage. Proficiency in Hindi and English is mandatory.
 </li>
 <li>
 Knowledge of health insurance policies and regulations, IRDAI circulars is must
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent attention to detail and ability to spot discrepancies
 </li>
 <li>
 Ability to anticipate potential problems and take appropriate corrective action
 </li>
 <li>
 Effective communication skills for working with different stakeholders
 </li>
 <li>
 Time management skills to meet deadlines.
 </li>
 <li>
 Should have a broad understanding of Claims Practice
 </li>
 <li>
 Sharp business acumen to understand health insurance claim servicing needs
 </li>
 <li>
 Excellent communication skills, including writing reports and presentations
 </li>
 </ul>
 
 
 
 
 
 
 Inside Navi
 
 
 
 
 We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI, Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at scale, with a strong customer-first approach.
 
 
 
 
 
 Founded by Sachin Bansal &amp; Ankit Agarwal in 2018, we are one of India&rsquo;s
 
 
 fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 
 
 The Navi DNA
 
 
 
 
 
 Ambition. Perseverance. Self-awareness. Ownership. Integrity.
 
 
 
 We&rsquo;re looking for people who dream big when it comes to innovation. At Navi, you&rsquo;ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you&rsquo;re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other&mdash;and that starts with every one of us.
 
 
 
 
 
 
 
 Why You'll Thrive at Navi
 
 
 
 
 At Navi, it&rsquo;s about how you think, build, and grow. You&rsquo;ll thrive here if:
 
 <ul>
 <li>
 
 You&rsquo;re impact-driven
 
 : You take ownership, build boldly, and care about making a real difference.
 </li>
 <li>
 
 You strive for excellence
 
 : Good isn&rsquo;t good enough. You bring focus, precision, and a passion for quality.
 </li>
 <li>
 
 You embrace change
 
 : You adapt quickly, move fast, and always put the customer first.
 </li>
 </ul>
</div>

Senior Claims Manager - Medical Claim Audit

<div>
 
 
 Product Manager
 
 
 
 Location: Bangalore
 
 
 
 About the Team
 
 
 
 A fast-paced, high-ownership engineering team focused on building scalable backend systems that power Navi&rsquo;s financial products. The team collaborates closely with cross-functional partners to solve complex problems through clean, efficient, and maintainable code.
 
 
 
 
 
 
 About the Role
 
 
 
 As a Product Manager at Navi, you will champion the voice of the customer and drive the development of innovative financial solutions, aiming to solve finance for a billion people. You will be responsible for the end-to-end management of your product area, from conception through launch and beyond. This role requires a proactive approach to understanding customer requirements through detailed market research, user testing, and data analysis. You will independently spearhead initiatives, define and analyze critical metrics to gauge product success, and lead a cross-functional team including engineering, design, and more, to achieve outstanding product outcomes. Your role demands a strong foundation in technology, exceptional problem-solving skills, and a data-driven approach to decision making.
 
 
 
 
 
 
 Must Haves
 
 
 <ul>
 <li>
 3-4 years of relevant product management experience.
 </li>
 <li>
 Demonstrated empathy towards the needs, concerns, and experiences of end-users.
 </li>
 <li>
 Strong foundation in technology and basic product thinking.
 </li>
 <li>
 Advanced problem-solving skills with a structured and analytical approach.
 </li>
 <li>
 Proven ability to make data-driven decisions that lead to successful business outcomes.
 </li>
 <li>
 Ownership mindset with a high drive for achieving excellence and winning in the market.
 </li>
 <li>
 Excellent communication skills, capable of effectively articulating complex ideas to diverse audiences.
 </li>
 <li>
 Perseverance, Passion and Commitment to Navi's mission and vision.
 </li>
 <li>
 Ability to consistently create value for customers and stakeholders through high quality outcomes.
 </li>
 <li>
 Resilience and Adaptability to new roles, responsibilities, and changing circumstances.
 </li>
 <li>
 Bachelor's or Master's degree in Business Administration, Computer Science, Engineering, or a related field.
 </li>
 <li>
 Demonstrated success in product management, preferably in a tech-focused environment.
 </li>
 </ul>
 
 
 
 
 
 What We Expect From You
 
 
 <ul>
 <li>
 Develop a strong understanding of our customers, leveraging this insight to craft differentiated user experiences.
 </li>
 <li>
 Independently define the roadmap and strategy for your product area, ensuring alignment with broader business objectives.
 </li>
 <li>
 Drive the development and continuous improvement of products based on thorough market research, experimentation, and user feedback.
 </li>
 <li>
 Collaborate with cross-functional teams to deliver high-quality products with minimal oversight.
 </li>
 <li>
 Define, track, and analyze product performance metrics to guide future product iterations.
 </li>
 </ul>
 
 
 
 
 
 Inside Navi
 
 
 
 We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI, Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at scale, with a strong customer-first approach.
 
 
 
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 Our Culture
 
 
 
 
 The Navi DNA
 
 
 
 
 Ambition. Perseverance. Self-awareness. Ownership. Integrity.
 
 
 
 We&rsquo;re looking for people who dream big when it comes to innovation. At Navi, you&rsquo;ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you&rsquo;re driven to deliver real value to customers, no matter the challenge, this is the place for you.
 
 
 We chase excellence by uplifting each other&mdash;and that starts with every one of us.
 
 
 
 
 
 
 Why You'll Thrive at Navi
 
 
 
 At Navi, it&rsquo;s about how you think, build, and grow. You&rsquo;ll thrive here if:
 
 <ul>
 <li>
 
 You&rsquo;re impact-driven
 
 </li>
 <li>
 You take ownership, build boldly, and care about making a real difference.
 </li>
 <li>
 
 You strive for excellence
 
 </li>
 <li>
 Good isn&rsquo;t good enough. You bring focus, precision, and a passion for quality.
 </li>
 <li>
 
 You embrace change
 
 </li>
 <li>
 You adapt quickly, move fast, and always put the customer first.
 </li>
 </ul>
 
 
</div>

Product Manager

<div>
 
 
 
 About the Team
 
 
 
 
 The Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications&mdash;across calls, chats, and other channels&mdash;to ensure accuracy, consistency, and compliance. The team also ensures compliance across different verticals and runs multiple initiatives in coordination with business team stakeholders to drive key business metrics. Insights from these audits are used to drive continuous improvement through targeted training, helping agents close knowledge or process gaps and deliver a consistently excellent customer experience.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 We are seeking an experienced doctor with medical knowledge for the process excellence vertical to join our dynamic team. As a vital member of our Process Excellence team, a quality auditor dedicated exclusively to auditing claims processed by medical officers to ensure accuracy, compliance, and continual improvement. A quality auditor conducts detailed reviews of claims, identifying areas for improvement.
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 <ul>
 <li>
 The role involves identifying discrepancies, fraud, or errors in claims to ensure compliance with health insurance policies and regulatory requirements
 </li>
 <li>
 Review health claims for accuracy, completeness, and compliance with insurance policies and applicable regulations.
 </li>
 <li>
 Identify any inconsistencies, overbilling, or discrepancies between the services provided and the claims submitted
 </li>
 <li>
 Detect potential fraudulent claims by analyzing patterns and identifying suspicious activities or behaviors
 </li>
 <li>
 Suggest process improvements to enhance the efficiency and accuracy of the claims audit process.
 </li>
 <li>
 Stay updated with industry trends, regulations, and changes in healthcare policies that may impact claims auditing.
 </li>
 </ul>
 
 
 
 
 
 
 Must Haves
 
 
 
 <ul>
 <li>
 Medical Graduate in any stream (MBBS/BHMS/BAMS/BUMS/BDS)
 </li>
 <li>
 Experience in handling an audit
 </li>
 <li>
 Background in claims processing with clinical experience in a hospital setting
 </li>
 <li>
 Data analytics experience would be an added advantage
 </li>
 <li>
 Knowledge of different languages would be an added advantage. Proficiency in Hindi and English is mandatory.
 </li>
 <li>
 Knowledge of health insurance policies and regulations, IRDAI circulars is a must
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent attention to detail and ability to spot discrepancies
 </li>
 <li>
 Ability to anticipate potential problems and take appropriate corrective action
 </li>
 <li>
 Effective communication skills for working with different stakeholders
 </li>
 <li>
 Time management skills to meet deadlines.
 </li>
 <li>
 Should have a broad understanding of Claims Practice
 </li>
 <li>
 Sharp business acumen to understand health insurance claim servicing needs
 </li>
 <li>
 Excellent communication skills, including writing reports and presentations
 </li>
 </ul>
 
 
 
 
 
 
 Inside Navi
 
 
 
 
 We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI, Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at scale, with a strong customer-first approach.
 
 
 
 
 
 Founded by Sachin Bansal &amp; Ankit Agarwal in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 The Navi DNA
 
 
 
 Ambition. Perseverance. Self-awareness. Ownership. Integrity.
 
 
 
 We&rsquo;re looking for people who dream big when it comes to innovation. At Navi, you&rsquo;ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you&rsquo;re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other&mdash;and that starts with every one of us.
 
 
 
 
 
 
 
 Why You'll Thrive at Navi
 
 
 
 
 At Navi, it&rsquo;s about how you think, build, and grow. You&rsquo;ll thrive here if:
 
 <ul>
 <li>
 
 You&rsquo;re impact-driven :
 
 You take ownership, build boldly, and care about making a real difference.
 </li>
 <li>
 
 You strive for excellence
 
 : Good isn&rsquo;t good enough. You bring focus, precision, and a passion for quality.
 </li>
 <li>
 
 You embrace change
 
 : You adapt quickly, move fast, and always put the customer first.
 </li>
 </ul>
</div>

Claims Manager - Medical Claim Audit

<div>
 
 
 About the Team
 
 
 
 Navi&rsquo;s Product Team builds solutions that are simple, scalable, and centered on real user needs. The team strongly collaborates across functions&mdash;engineering, design, data, and business&mdash;to turn insight into impact.
 
 
 
 
 
 
 About the Role
 
 
 
 As an Associate Product Manager II, you will play a key role in building customer-centric products by combining user empathy, data insights, and structured problem-solving. Working closely with cross-functional teams, you&rsquo;ll contribute to defining the product roadmap, improving user experiences, and driving measurable outcomes. This role is ideal for someone with a strong foundation in product thinking and a passion for delivering impactful solutions with increasing independence.
 
 
 
 
 
 
 What We Expect From You
 
 
 <ul>
 <li>
 
 Represent the customer
 
 . Actively try to understand and build features by keeping customers in mind.
 </li>
 <li>
 
 Understand the needs
 
 of our customers and business to help create the
 
 roadmap
 
 for your product area.
 </li>
 <li>
 Develop a deep understanding of our
 
 customers
 
 and build the best
 
 product user experiences
 
 on their behalf through
 
 market research
 
 ,
 
 experimentation
 
 ,
 
 user testing
 
 , and
 
 data analysis
 
 .
 </li>
 <li>
 
 Define and analyze metrics
 
 that inform the success of products.
 </li>
 <li>
 Drive the
 
 cross-functional team
 
 (engineering, design, etc.) to deliver on the
 
 product outcome
 
 with minimal help from managers.
 </li>
 </ul>
 <li>
 </li>
 
 
 Must Haves
 
 
 <ul>
 <li>
 1-5 years of relevant
 
 product management
 
 experience.
 </li>
 <li>
 
 Empathy
 
 towards needs, concerns, and experience of the
 
 end user
 
 of the product.
 </li>
 <li>
 Basic Product Thinking.
 </li>
 <li>
 Strong, structured problem solving.
 </li>
 <li>
 Technology grounding.
 </li>
 <li>
 
 Strong written and verbal communication
 
 skills with a talent for articulating.
 </li>
 </ul>
 
 
 
 
 
 Inside Navi
 
 
 
 We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI, Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at scale, with a strong customer-first approach.
 
 
 
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 Our Culture
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
 
 
</div>

Associate Product Manager II

<div>
 
 
 About the Team
 
 
 
 The LSC team at Navi serves as a strategic partner to the business, ensuring the company's operations align with legal and regulatory frameworks. The team provides comprehensive legal counsel across various domains, including corporate law, regulatory compliance, and risk management. The team oversees corporate governance, ensuring adherence to statutory obligations and facilitating effective board and shareholder engagements. The team proactively manages compliance across multiple regulated sectors, adapting to evolving regulatory landscapes.
 
 
 
 
 
 
 About the Role
 
 
 
 As an
 
 Associate Manager II &ndash; Compliance
 
 , you&rsquo;ll play a key role in supporting and strengthening Navi&rsquo;s compliance framework. You&rsquo;ll work closely with legal, business, and risk teams to ensure that Navi meets evolving regulatory expectations while enabling business growth. This role requires a sharp understanding of regulatory compliance, strong stakeholder management, and the ability to implement structured processes in a fast-paced environment.
 
 
 
 
 
 
 What We Expect From You
 
 
 <ul>
 <li>
 
 Monitor regulatory updates
 
 applicable to Navi (Middle Layer- NBFC) and to ensure alignment with applicable laws and guidelines.
 </li>
 <li>
 
 Develop, implement, and review policies
 
 to maintain up-to-date compliance procedures across the organization.
 </li>
 <li>
 
 Maintain accurate documentation
 
 and prepare timely, detailed reports for both internal leadership and regulatory bodies.
 </li>
 <li>
 
 Support training programs
 
 to raise awareness of compliance requirements and embed best practices among employees.
 </li>
 <li>
 
 Assist in risk assessments and audits
 
 to proactively identify compliance gaps and recommend improvements.
 </li>
 <li>
 
 Participate in investigations
 
 related to compliance issues and prepare comprehensive reports with insights and recommendations.
 </li>
 <li>
 
 Coordinate communication with regulators
 
 and ensure timely submission of required filings and responses.
 </li>
 <li>
 
 Promote a culture of compliance
 
 by engaging stakeholders through regular communication and maintaining alignment on key priorities.
 </li>
 </ul>
 
 
 
 
 
 Must Haves
 
 
 <ul>
 <li>
 
 Advanced degree
 
 in Law, CA, or CS is preferred.
 </li>
 <li>
 
 Strong knowledge of compliance regulations
 
 and a solid understanding of regulatory frameworks.
 </li>
 <li>
 
 Experience with multiple regulators
 
 RBI is desirable.
 </li>
 <li>
 
 3+ years of post-qualification experience
 
 in the Banking &amp; Financial Services sector in a compliance, audit, or risk advisory function.
 
 Experience in handling regulatory inspections or audits
 
 is preferable.
 </li>
 <li>
 
 Strong analytical and problem-solving abilities
 
 , with the ability to perform under pressure.
 </li>
 <li>
 
 Effective interpersonal and people management skills
 
 to collaborate across teams.
 </li>
 <li>
 
 Excellent written and verbal communication skills
 
 , with clarity and precision in presenting complex information.
 </li>
 </ul>
 
 
 
 
 
 About Navi
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 Our Culture
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
 
 
</div>

Associate Manager II - Compliance

<div>
 
 
 About the Team
 
 
 
 The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.
 
 
 
 
 
 
 
 What We Expect From You:
 
 
 
 
 
 
 <ul>
 <li>
 Oversee the implementation, maintenance, and optimization of HR information systems, ensuring data accuracy, integrity, and security.
 </li>
 <li>
 Collaborate with cross-functional teams to identify, evaluate, and implement new HR technologies aligned with organizational goals
 </li>
 <li>
 Develop and execute a comprehensive HR technology strategy aligned with the organization's HR and business objectives.
 </li>
 <li>
 Stay abreast of industry trends, emerging technologies, and best practices to drive continuous improvement and innovation.
 </li>
 <li>
 Identify opportunities to streamline HR processes and analytics through technology, automation, and system enhancements.
 </li>
 <li>
 Work closely with HR and IT teams to design, implement, and refine workflows that improve efficiency and effectiveness.
 </li>
 <li>
 Manage relationships with HR technology vendors, ensuring service level agreements are met, and solutions align with organizational needs.
 </li>
 <li>
 Develop and maintain robust reporting and analytics capabilities within HR systems to support data-driven decision-making.
 </li>
 <li>
 Utilize statistical methods and predictive modeling to analyze HR data and identify trends, patterns, and correlations
 </li>
 <li>
 Provide regular insights and metrics to HR leadership to inform strategic initiatives and workforce planning.
 </li>
 <li>
 Conduct training sessions for HR staff and end-users to maximize utilization of HR systems.
 </li>
 <li>
 Provide ongoing support, troubleshooting, and guidance to ensure smooth system operation
 </li>
 <li>
 Assess recommendations for "Buy vs. Build" decisions
 </li>
 </ul>
 
 
 
 
 
 
 What we are looking for :
 
 
 
 <ul>
 <li>
 MBA / PGDBM (Preferably in Human Resources)
 </li>
 <li>
 2-4 years of experience in the field of HR and People analytics.
 </li>
 <li>
 Experience in managing HR system implementations and integrations
 </li>
 <li>
 Design Thinking: Ability to analyze system data structures and ideate designs with a focus on customizations and cross-platform integrations
 </li>
 <li>
 Product/Database Knowledge: Hands-on experience in various database concepts, interface to database transactions and interaction of primary, secondary &amp; tertiary keys
 </li>
 <li>
 Programming Knowledge: Basic understanding of Object-oriented programming concepts (OOPs) (Language agnostic)
 </li>
 <li>
 Strong Analytical Skills: Ability to analyze data, think logically, and comfortable working with numbers and statistics
 </li>
 <li>
 Excellent Communication Skills: Both written and oral, with the ability to collaborate effectively with stakeholders from diverse backgrounds
 </li>
 <li>
 Maturity and Conflict Resolution: Ability to handle conflict resolution and engage in tough conversations.
 </li>
 <li>
 High Integrity and Ownership: Demonstrates a strong sense of integrity and takes ownership of responsibilities.
 </li>
 <li>
 Innovative Thinking: Ability to think outside the box and address unstructured problem statements confidently.
 </li>
 <li>
 Proficient in MS Office suite and Google Sheets.
 </li>
 </ul>
 
 
 
 
 
 About Navi
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 Our Culture
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
</div>

Associate Manager II - HR Systems & Analytics

<div>
 
 
 About the Team
 
 
 
 The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.
 
 
 
 About the Role
 
 
 
 We are looking for an experienced HR Operations Specialist to join our team at Navi. This role is at the heart of our people function, responsible for ensuring the smooth execution of HR processes, providing first-line support for employee queries, managing HR systems, and driving process excellence. You will also own employee benefits administration, reporting, and dashboards, while collaborating closely with HR partners and stakeholders to enhance the employee experience.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and own the BGV process, ensure smooth execution, conduct periodic audits, and maintain compliance.
 </li>
 <li>
 Oversee the management and maintenance of the HRMS, ensuring data accuracy, seamless functioning, and optimization.
 </li>
 <li>
 Conduct regular HR Ops audits to ensure accuracy, compliance, and risk mitigation.
 </li>
 <li>
 Evaluate existing HR processes, identify opportunities for automation/streamlining, and implement best practices.
 </li>
 <li>
 Administer employee benefits programs at Navi, liaising with vendors, ensuring smooth operations, and resolving employee queries.
 </li>
 <li>
 Build and maintain HR dashboards, and generate regular reports to provide insights to stakeholders and leadership.
 </li>
 <li>
 Coordinate extensively with employees, managers, corporate teams, and vendors to ensure efficient process delivery.
 </li>
 <li>
 Work closely with HR partners to strengthen employee experience initiatives.
 </li>
 <li>
 Provide recommendations backed by HR data and analytics to support strategic decision-making.
 </li>
 </ul>
 
 
 Must Haves
 
 
 <ul>
 <li>
 1 to 2 years of HR experience and Master&rsquo;s degree/PGDM in HR.
 </li>
 <li>
 Experience in working on HRMS system (Darwinbox preferred).
 </li>
 <li>
 Passionate about creating an amazing employee experience.
 </li>
 <li>
 Excellent verbal, written communication and people skills.
 </li>
 <li>
 Self directed, the ability to complete work in a timely manner without active. supervision is paramount but similarly important is knowing when to ask for help.
 </li>
 <li>
 Ability to learn and adapt systems quickly.
 </li>
 <li>
 High energy with the ability to organize / prioritize workload.
 </li>
 <li>
 Flexible, adaptable and excellent problem solving and decision making abilities, with a high level of attention to detail and accuracy.
 </li>
 <li>
 Proficiency in MS Office Suite and Google Sheets is a must.
 </li>
 </ul>
 
 
 About Navi
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 Our Culture
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
</div>

Associate Manager

Join Navi and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.