Urwah Admin

Navy Federal Credit Union

<div>Overview
Navy Federal Credit Union is seeking a highly skilled Senior Application Engineer to lead the support, enhancement, and development of Oracle HCM Cloud solutions. This role will serve as a technical expert and strategic partner to business stakeholders, driving innovation, managing system upgrades, and delivering scalable, secure, and efficient solutions. The ideal candidate will have deep hands-on experience with Oracle HCM Cloud modules and tools, and a strong background in enterprise integration and application development.
Responsibilities
<ul><li>Lead the design, development, and support of integrations using Oracle Integration Cloud (OIC), HCM extracts, HDL, Rest APIs and other Oracle HCM tools</li><li>
Collaborate with Business Analysts, HR teams, and developers to gather and analyze requirements for reports, interfaces, extensions, and integrations</li><li>
Translate business and system requirements into detailed technical designs and documentation</li><li>
Develop and maintain data conversions, custom reports, and application extensions using HCM Extract, BI Publisher, OTBI, FDI, and other Oracle tools</li><li>
Provide technical leadership in planning and executing system enhancements, upgrades, and customizations</li><li>
Troubleshoot and resolve technical issues during development and post-production support</li><li>
Manage and resolve Oracle Service Requests in coordination with Oracle Support</li><li>
Conduct unit testing and ensure quality assurance of delivered solutions</li><li>
Identify opportunities for process improvements and present recommendations aligned with best practices</li><li>
Ensure compliance with Navy Federal Credit Union&rsquo;s ETS standards and development methodologies</li><li>
Expert in Oracle Cloud tools: OIC, HCM Extracts, HDL, HSDL, BI Publisher, Fast Formula, Page Composer, Page Configurator, VBCS, Redwood Design System</li><li>
Hands-on experience with Oracle HCM Cloud modules</li><li>
Strong understanding of REST APIs, SOAP, and Web Services</li><li>
Expertise in Oracle Cloud Application Security, including job/data roles and security policies</li><li>
Familiarity with Oracle Risk Management tools, Advanced Controls, and Segregation of Duties rules</li></ul>
Qualifications
<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or a related field</li><li>
Proven experience in:<ul><li>
BI Publisher report development and troubleshooting</li><li>
Interface development and application security roles</li><li>
Workflow approvals and enterprise integration using Oracle Integration Cloud (OIC)</li><li>
OIC adapters (SOAP, REST, FTP, and pre-built adapters) aligned with data mapping requirements</li><li>
Oracle Fusion Cloud data import processes using FBDI and HDL via OIC</li></ul></li><li>
Proficiency in PL/SQL and middleware technologies such as MuleSoft and OIC</li><li>
Excellent analytical, communication, and presentation skills</li><li>
Ability to convey complex technical concepts clearly and concisely</li><li>
Demonstrated leadership in guiding and mentoring technical teams</li><li>
Experience in resource planning, personnel management, and IT operations</li><li>
Proven ability to work effectively across all organizational levels and with external vendors</li></ul>
Desired Qualifications<ul><li>
Knowledge of NFCU operations, processes and procedures</li><li>
Certification in appropriate area: CSM/PMP, ITIL, etc.</li><li>
Peoplesoft database knowledge</li></ul>
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2025</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Senior Application Engineer (Oracle HCM Cloud)

<div>Overview
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
Responsibilities
<ul><li>Provide basic counseling on available products and services to meet member needs</li>
<li>Assist members with opening and maintaining deposit accounts, loans, and other financial products</li>
<li>Research and resolve basic account discrepancies and service requests</li>
<li>Identify opportunities to cross-service products and enhance member relationships through education</li>
<li>Understand and comply with all relevant federal and institutional regulations related to financial products and services</li>
<li>Support team members by sharing knowledge and best practices as experience grows</li>
<li>Ensure cash and other negotiable instruments are handled properly and securely</li>
<li>Process routine transactions, including deposits, withdrawals, loan payments, and check cashing</li>
<li>Perform other duties as assigned</li></ul>
Qualifications
<ul><li>Experience in building effective relationships through rapport, trust, diplomacy, and tact</li>
<li>Effective research, analytical, and problem-solving skills</li>
<li>Experience working independently and in a team environment</li>
<li>Experience maintaining composure in a high-production and changing environment</li>
<li>Experience navigating multiple systems efficiently and adapt to evolving technologies</li>
<li>Effective skill exercising sound judgment and make informed decisions</li>
<li>Ability to embrace and support change initiatives in a dynamic and continuously evolving environment</li>
<li>Effective verbal and written communication skills to engage with members and colleagues</li></ul>
Desired Qualifications<ul>
<li>Working knowledge of deposit and loan products, services, and operational procedures</li>
<li>Experience in customer service, preferably in banking or a financial institution</li></ul>
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: Command Bldg 1A USNAVSTA, Rota, Andalusia 11530
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.<ul><li>Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.</li></ul>
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2025</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Member Service Representative (Part-Time) - NS Rota Spain

<div>Overview
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
Responsibilities
<ul><li>Provide basic counseling on available products and services to meet member needs</li>
<li>Assist members with opening and maintaining deposit accounts, loans, and other financial products</li>
<li>Research and resolve basic account discrepancies and service requests</li>
<li>Identify opportunities to cross-service products and enhance member relationships through education</li>
<li>Understand and comply with all relevant federal and institutional regulations related to financial products and services</li>
<li>Support team members by sharing knowledge and best practices as experience grows</li>
<li>Ensure cash and other negotiable instruments are handled properly and securely</li>
<li>Process routine transactions, including deposits, withdrawals, loan payments, and check cashing</li>
<li>Perform other duties as assigned</li></ul>
Qualifications
<ul><li>Experience in building effective relationships through rapport, trust, diplomacy, and tact</li>
<li>Effective research, analytical, and problem-solving skills</li>
<li>Experience working independently and in a team environment</li>
<li>Experience maintaining composure in a high-production and changing environment</li>
<li>Experience navigating multiple systems efficiently and adapt to evolving technologies</li>
<li>Effective skill exercising sound judgment and make informed decisions</li>
<li>Ability to embrace and support change initiatives in a dynamic and continuously evolving environment</li>
<li>Effective verbal and written communication skills to engage with members and colleagues</li></ul>
Desired Qualifications<ul>
<li>Working knowledge of deposit and loan products, services, and operational procedures</li>
<li>Experience in customer service, preferably in banking or a financial institution</li></ul>
Hours: Available Monday - Saturday, hours based on business needs.
Location: 10011 FM 1960 Bypass Rd West Humble, Texas 77338
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.<ul><li>Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.</li></ul>
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2025</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Member Service Representative (Full-Time) - Humble

<div>Overview
Lead product portfolio team, enable identification and development of end-to-end Data Product solutions in collaboration with business objectives and priorities. Facilitate the transformation to an agile delivery model and enablement of cross functional teams to continuously integrate on business capabilities. Lead resources to be outcome focused and use balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team. 
Develop and communicate a vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments; proactively build relationships with those outside of your immediate team. Will serve as SME and liaison for project, procurement, and financial budget processes. Will be responsible for maintaining operational data for data analytics.
Responsibilities
<ul><li>Lead engagement strategy for cross-departmental management of multi-functional teams to meet business product portfolio needs.</li>
<li>Lead/partner with product owners and product teams to achieve superior execution of product strategy</li>
<li>Cultivate ownership and participation in relationship building across the enterprise and with external partners to drive collaboration, change, and process improvement</li>
<li>Lead, track and maintain financial planning for the Portfolio Management</li>
<li>Stay current with progress on innovation efforts and communicate appropriate information across enterprise to ensure key stakeholders (leadership, business, and technology) are informed, while advocating for LOB stakeholders' perspectives and concerns regarding innovation topics and trends</li>
<li>Assists in the gathering of use cases and opportunities that benefit the assigned enterprise portfolio and drive adoption of system recommendations with the focus on improving speed to improving the member experience</li>
<li>Monitor key performance indicators for defined teams and portfolios to ensure success across all technology products in portfolio</li>
<li>Drive engagement with ISD discovery services to ensure alignment with enterprise technology strategy and shape demand for ISD services</li>
<li>Lead, coach, and inspire the team in developing and documenting best practices in the performance of duties and responsibilities in support of establishing the product practice for the enterprise</li>
<li>Participate in strategic planning and champion Information Security goals and champion ISD goals, decisions, and initiatives with stakeholders across NFCU including ISD and Security</li>
<li>Contribute perspectives and ideas from relevant sources; keep current with emerging technology, government/policy impacts and industry best practices by researching marketplace/industry trends</li>
<li>Gather and analyze service experience feedback, develop KPIs for business and member outcomes; present findings and recommendations to ISD management -</li>
<li>Contribute to and support the marketing strategies to support new team brand</li>
<li>Design and support a structured methodology/approach and lead organizational change to support operations for the successful adoption of the product portfolio practice</li>
<li>Manage upward communication/escalation of development, integration and operational concerns</li>
<li>Develop and monitor team product-based roadmaps, backlogs and metrics to ensure alignment with key business objectives and leadership expectations</li>
<li>Drive portfolio planning sessions and plan and execute executive level briefings</li>
<li>Promote adoption of modern IT ways of working by product teams (DevOps, Continuous Integration and Deployment)</li>
<li>Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)</li>
<li>Ensure effective and efficient allocation of staff resources and manage strategy for succession planning, employee development, and future resource needs by developing a workforce strategy and appropriate resource plans.</li>
<li>Build organizational capability by strengthening and adding new capabilities, technical skills, and competencies, and eliminate low value activity with view to long range goals</li>
<li>Ensure compliance with Navy Federal's ISD standards, practices and processes</li>
<li>Perform other duties as assigned</li></ul>
Qualifications
<ul><li>Master's Degree in Information Technology, Business Administration, related field, or an equivalent combination of education, training, and experience</li>
<li>Five years of deep experience in product management or a similar function, with five years of experience managing product managers across a multi-product portfolio, developing and implementing products.</li>
<li>Experience working directly with technical teams in an agile software development environment</li>
<li>Significant experience in building client relationships, advising business and IT leadership, and managing teams and/or engagements in the financial services industry or consulting environment</li>
<li>Ability to articulate complex concepts to cross functional audiences and influence outside technical teams</li>
<li>Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment</li>
<li>Significant experience supervising and leading professional employees</li>
<li>Significant experience working with both dedicated and cross-functional teams, in a matrixed environment</li>
<li>Significant experience in supervising and leading employees</li>
<li>Ability to articulate leading business issues and trends, including the associated technology implications</li>
<li>Proven ability to manage complex business problems across internal and external stakeholders.</li>
<li>Ability to build consensus and deliver processes and frameworks that support alignment between stakeholders across an enterprise</li>
<li>A track record of working closely and effectively with engineering and partner teams</li>
<li>Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management.</li>
<li>Ideal candidate will be able to work in a collaborative and open communication environment</li>
<li>Expert relationship building, negotiation and facilitation skills</li>
<li>Proven ability to execute analytical and quantitative skills; ability to use hard data and metrics to back up assumptions</li>
<li>Expert skill influencing, negotiating and persuading to reach agreeable exchange and positive outcomes</li>
<li>Expert critical thinking, analytical, and problem-solving skills</li>
<li>Expert verbal and written communication skills</li>
<li>Advanced skill in the use of Microsoft Office (Word, Excel, PowerPoint, Visio, SharePoint, etc.)</li>
<li>Expert interpersonal and team building skills</li>
<li>Expert skill presenting findings, conclusions, alternatives and information clearly and concisely</li>
<li>Expert skill exercising initiative and using good judgment to make sound decisions</li>
<li>Expert skill producing desired results and achieving goals and objectives</li>
<li>Expert skill using innovative thinking to solve problems and facilitate the decision-making process</li></ul>
Desired Qualifications<ul>
<li>Master's Degree in Information Technology, Business Administration, or related field</li>
<li>Working knowledge of NFCU's objectives, functions, policies, products, and services</li>
<li>Ability to articulate leading business issues/trends and the associated technology implications</li>
<li>SAFe Certification - Lean Portfolio Management or Agilist</li></ul>
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2025</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Manager, Product Portfolio Management (Data Products)

<div>Overview
To manage and direct all activities of a medium/large full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.
Responsibilities
<ul><li>Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts</li>
<li>Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits</li>
<li>Manage staff to ensure vault opening, closing and balancing procedures are completed</li>
<li>Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies</li>
<li>Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events</li>
<li>Oversee recruiting/selection, on-boarding and initial training of team members</li>
<li>Administer budget, purchasing, tracking and records retention for business expenses</li>
<li>Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services</li>
<li>Promote member service excellence and lead team to deliver quality service</li>
<li>Liaise with other branches to support business growth and continuity of regional operations</li>
<li>Analyze reports and conduct trend analysis to optimize business performance</li>
<li>Analyze complex problems and determine appropriate steps for resolution</li>
<li>Ensure compliance with all security, safety and emergency preparedness procedures</li>
<li>Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.</li>
<li>Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures and recommends changes to Branch policies</li>
<li>Manage conflict situations by meeting with team members, utilizing mediation techniques and applying resolutions in difficult situations</li>
<li>Perform supervisory/managerial responsibilities:
<ul><li>Manage daily activities</li>
<li>Ensure adequate/skilled staffing; select employees</li>
<li>Establish performance goals and priorities</li>
<li>Prepare, conduct and review performance appraisals</li>
<li>Develop, mentor, and counsel staff</li>
<li>Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)</li>
<li>Ensure section/branch goals and objectives align with division/department strategy</li>
<li>Ensure efficiency of operations</li>
</ul></li><li>Perform other duties as assigned</li></ul>
Qualifications
<ul><li>Three years' experience in grade level 77 (or higher) or applicable external experience</li>
<li>Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience</li>
<li>Significant experience in leading and managing in diverse and complex operational environments</li>
<li>Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts</li>
<li>Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts</li>
<li>Advanced knowledge of functions relating to cash and ATM operations</li>
<li>Advanced knowledge of financial institution and lending practices, principles and regulations</li>
<li>Advanced knowledge of retail banking industry best practices</li>
<li>Significant experience in member/customer service operations</li>
<li>Significant experience in responding to requests regarding complex financial information/data</li>
<li>Significant experience in supervising and leading employees</li>
<li>Significant experience in training and developing staff</li>
<li>Experience in developing/maintaining community and command relations</li>
<li>Ability to manage multiple priorities independently and/or in a team environment</li>
<li>Advanced skill analyzing statistics and reports to determine business performance and trends</li>
<li>Advanced organizational, planning and time management skills</li>
<li>Advanced skill exercising initiative and using good judgment to make sound decisions</li>
<li>Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully</li>
<li>Advanced verbal and written communication skills</li>
<li>Advanced word processing and spreadsheet software skills</li></ul>
Desired Qualifications<ul>
<li>Advanced knowledge of Navy Federal products, services, programs, policies and procedures</li>
<li>Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience</li></ul>
Hours: Available Monday - Saturday, hours based on business needs
Location: Freedom Souq BLG 261 Administration Support Unit, Manama, Al asimah 09834
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.<ul><li>Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.</li></ul>
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2025</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Manager, Branch Office - NSA Bahrain

<div>Overview
Shape the Enterprise AI innovation strategy and vision to deliver the next generation of member service and experience. Drawing on your experience and knowledge of AI and Generative AI advancements, partner with cross&#8208;functional teams throughout the innovation process using conceptual design thinking approaches to identify strategic AI transformation opportunity areas. Propose innovative AI technologies to successfully translate member and business needs into meaningful solutions that ensure Navy Federal can offer exceptional experiences across all member touchpoints. Collaborate in innovation, governance, and other Enterprise working groups to drive the strategy. Coordinate with cross&#8208;enterprise stakeholders and manage vendor relationships. Partner to prioritize the AI technology roadmap. Support senior leadership in developing and executing AI strategic plans. Work is performed under general direction.
Responsibilities
<ul><li>Develop and drive the enterprise-wide AI and Generative AI strategy, including prioritization of the AI technology roadmap and support for senior leadership in strategic planning and execution</li>
<li>Outline opportunities for the greatest member value or improvement to member experience from AI innovation</li>
<li>Align member&#8208;centric strategic initiatives across Navy Federal to advancements in AI to drive exceptional member experiences</li>
<li>Collaborate with cross-functional teams and enterprise stakeholders&mdash;including risk, compliance, and innovation groups&mdash;to identify, assess, and implement AI opportunities aligned with member and business needs</li>
<li>Ensure ethical AI practices and regulatory compliance by partnering with legal, compliance, and governance teams to develop and uphold enterprise AI guidelines</li>
<li>Articulate intricate AI concepts and strategies to non&#8208;technical stakeholders, utilizing compelling presentations and documentation that captivate and inform</li>
<li>Offer continuous support and direction throughout implementation phases, adeptly tackling any hurdles that may arise</li>
<li>Leverage design thinking principles to drive innovative approaches innovation within AI initiatives, encouraging a culture of continuous improvement and learning</li>
<li>Remain at the forefront of AI advancements, industry trends, and optimal practices, consistently enhancing our AI initiatives to elevate member experiences and drive sustained growth</li></ul>
Qualifications
<ul><li>Deep expertise in AI/ML technologies, innovation frameworks (e.g., design thinking), and strategic roadmap development for enterprise-scale initiatives</li>
<li>Expert experience in creating strategy for large scale cross&#8208;enterprise initiatives</li>
<li>Extensive experience collaborating with business units across the organization supporting execution of AI strategy and supporting BU&rsquo;s in AI adoption
</li><li>Advanced knowledge of change management concepts and strategies, including communication, culture change and performance measurement system design</li>
<li>Exceptional interpersonal and leadership skills, with a proven ability to build trust, influence stakeholders at all levels, and foster collaboration across diverse teams in a complex, fast-paced environment</li>
<li>Advanced knowledge of data architecture and technology solutions</li>
<li>Advanced knowledge of AI governance practices, including Ethical AI</li>
<li>Ability to work as 'project driver' working effectively through indirect resources and leadership levels to achieve objectives</li>
<li>Exceptional communication and presentation skills, with the ability to influence strategic thinking and convey complex AI concepts to both technical and non-technical audiences</li>
<li>Strong strategic, analytical, and problem-solving skills, with a proven ability to identify business needs and deliver innovative AI-driven solutions</li>
<li>Advanced knowledge of banking/financial industry trends, products and services</li>
<li>Advanced skill to execute in a fast paced, high demand, environment while balancing multiple priorities</li>
<li>Expert verbal, interpersonal and written communications skills, including word processing, spreadsheet and presentation software skills</li>
<li>MBA and/or related degree or qualifications in AI, Data Science, Computer Science, Information Technology, Strategy, or related field, or the equivalent combination of education, training and experience</li></ul>
Desired Qualifications<ul>
<li>Cloud experience such as Azure, AWS, GCP, or similar</li>
<li>Experience with AI technologies such as Azure AI Foundry or Copilot Studio</li></ul>
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
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<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

AI Strategist

Join Navy Federal Credit Union and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.