Qureos Mentor

NCCU Public Administration

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 Posting Details
 
 
 Position Information
 
 
 Position/Classification Title University Library Technician Working Title University Library Technician Competency Level Contributing Position Number 100239 Salary Grade Equivalent FLSA Non-Exempt Appointment Type Permanent - Full Time FTE 1 = 40 hours/week, 12 months If time limited, duration date Department Hiring Range $33,540-$34,500 EEO-1 Category Professionals SOC Code 43-4121 - Library Assistants, Clerical
 
 
 Position Overview
 
 
 Be an Eagle - Where Purpose Takes Flight!
 
 
 Are you ready to make an impact? At
 
 North Carolina Central University
 
 (NCCU), we are more than an institution&mdash;we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as &lsquo;The City of Medicine,&rsquo; NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
 
 
 Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
 
 
 An opportunity awaits you at NCCU, where your purpose can take flight.
 
 
 Visit
 
 NCCU.edu
 
 .
 
 
 Employee Benefits
 
 
 
 Employee Benefits available to NCCU permanent employees include the following and more:
 
 
 
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 Accrued Vacation and Sick Leave
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 Community Service Leave
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 NC State &ndash; Health Benefits
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 NCFlex &ndash; Vision, Dental, Flexible Spending Account, Life Insurance and more
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 11-12 Paid Holidays
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 Teachers and State Employees Retirement System (TSERS)
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 Optional Supplemental Plans &ndash; 401k, 403b, 457b and 457
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 Employee Assistance Program (EAP)
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 Campus Recreation Center Discount
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 University Bookstore Discount and more.
 
 
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 Primary Function of Organizational Unit
 
 
 The James E. Shepard Memorial Library provide resources and services, which support the University&rsquo;s educational, research, cultural, and public service objectives. This mission strengthens NCCU&rsquo;s mission by providing students (e.g., on-campus, distance, graduate, and professional) with physical space, resources, specialized personnel, and services to engage in teaching and research. The Library and other libraries collaborate with various academic units to ensure the holistic development of NCCU students across academic and professional programs.
 
 
 Primary Purpose of Position
 
 
 Under the limited supervision of the Technical Services Librarian, the University Library Technician (Cataloger) performs two broad functions. First, job includes original and copy cataloging of books, monographs, serials, and audiovisual materials. The tools used to establish and maintain &ldquo;authority control&rdquo; over the material include Anglo-American Cataloguing Rules (AACR2), and Resource Description and Access (RDA) along with other vendor tools. Experience with
 
 Online Computer Library Center (
 
 OCLC) WorldShare Management Services (WMS) and Library of Congress (LC), knowledge of current practices, new technologies, and trends in bibliographic control are expected. Second, this position is responsible for instituting and receiving orders of new library materials, maintaining and working with the library&rsquo;s integrated automation system (ALMA ExLibris). Other duties may include library database and electronic collections maintenance, formulating departmental policies, and circulation/reference desk coverage. Employee must exercise considerable tact and courtesy in frequent contact with the library public. Reports to the Head of Technical Services Department.
 
 
 
 Required Knowledge, Skills, And Abilities
 
 
 
 Able to learn job skills readily not only from instruction from others but also through experience and have the judgment to know when to consult with others. Participate in departmental and library related workshops, webinars, meetings and conferences when required or necessary. Requires meticulous and continuous attention to detail. Utilizes time properly, completes all assignments within a reasonable amount of time. Works constantly while on duty. Maintain an orderly stack and reading room, perform walk through and picking up materials that have been left on tables, carrels, etc., report areas needing building maintenance attention. Exercises professionalism in use of correct grammar, work attendance habits and attire. Ability to work independently and make initial decisions with a minimum of supervision. Perform basic reference work using materials in the collection and refers advanced questions to Reference Librarian or other Librarians for in-depth research. Maintains confidentiality of information exposed to in the course of library services regarding students, faculty, staff or other employees. Contributes to a safe educational and working environment by participating in all drills and training and being prepared to take action should a health or safety emergency occur. Working closely with staff from other departments of the library and Information Technology Services staff on services related to the library. Work assigned nights and weekends as scheduled by the Director of Library Services.
 
 
 
 Minimum Education/Experience
 
 
 
 High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.
 
 
 Licenses or Certification required by Statute or Regulation
 
 
 North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
 
 
 Equal Opportunity Employer
 
 
 North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
 
 
 Work Hours Monday through Friday 8:00 a.m. - 5:00 p.m.; some night and/or weekend work is required. Position required to work during periods of adverse weather or other emergencies No Campus Security Authority Designated Position No Work Location
 
 
 Key Responsibilities and Related Competencies
 
 
 Required Competency Knowledge - Technical Duties
 
 
 Produces work that is accurate, thorough, and demonstrates sufficient analysis and decision-making to meet the requirements of the employee&rsquo;s position and profession. Makes efficient and appropriate use of materials and documents work appropriately. Looks for ways to improve efficiency or quality, maintains technical skills and relevant professional credentials.
 
 
 Required Competency Coordination of Work Flow Duties
 
 
 Completes required volume of work by established deadlines and stays productive throughout workday. Generally completes work with few reminders and/or infrequent oversight. Takes sufficient/appropriate measures to plan and organize work, prioritize tasks, and set realistic goals. Seeks needed information to complete work and timely communicates status with relevant parties.
 
 
 Required Competency Customer Service Duties
 
 
 Listens to determine the most effective way to address customer needs and concerns. Shows a solid understanding of customer needs, seeks out customer input to better understand needs, and develops ideas to meet those needs. Follows through on commitments, despite time pressures or obstacles, and maintains relevant communication with customers until job is completed. Maintains a professional and respectful tone and exhibits diplomacy when dealing with frustrated individuals or during sensitive or confrontational situations.
 
 
 Required Competency Communication and Teamwork Duties
 
 
 Communicates and engages directly, clearly, and tactfully with colleagues. Provides feedback and healthy dialogue on performance and operational issues, as requested, willingly adapts to change, and adheres to decided actions. Makes decisions with others in mind, and willingly performs additional duties when team members are absent, during times of increased workload, or as otherwise required by management to meet business needs. Absences are infrequent and do not place an undue burden on supervisor or colleagues.
 
 
 Required Competency Decision Making &amp; Problem Solving Duties
 
 
 Complies with personnel and equal opportunity policies, including prohibitions on harassment, discrimination, and workplace violence, and all other policies, including appropriate use of university resources. Complies with all safety requirements for the position, including successful completion of training and proper use of personal protective equipment. Chooses ethical actions, even under pressure, avoids situations considered inappropriate or that present a conflict of interest, holds self and others accountable for ethical decisions. Appreciates individual and cultural differences and treats all people with dignity and respect.
 
 
 Required Competency Work Coordination/Planning Duties
 
 
 Initiates and receives orders of new library materials, books and DVDs. Receives new materials, checking condition and matching bills with invoices. Performs cataloging functions in a manner consistent with accepted professional library practice, under the direction of the Head of Technical Services. Obtains cataloging data for new materials from a variety of sources including &ndash; OCLC WMS, book vendors, bibliographic databases, and supervisor. Inputs cataloging data into the Library&rsquo;s integrated automation system (ALMA ExLibris) either by importing computerized MARC Records or manually, assuring the accuracy of all records. Creates original cataloging elements, such as Cutter numbers, as necessary. Maintains consistency in the cataloging, classification, and physical processing of library materials. Maintain day-to-day copy cataloging statistics of library materials. Processes materials for circulation to include creating and/or affixing appropriate spine and bar code labels. Assists in maintenance of electronic (eJournals, eBooks, and streaming) databases. Assists with the pint maintenance of professional journals, magazines and newspapers collection: and checks in and shelves professional journals, magazines and newspapers issues received by the library and withdraws materials when needed.
 
 
 Required Competency Communication and Consultation Duties
 
 
 Assist students with the use of library databases and print resources.
 
 
 Answer questions that come in by phone, e-mail, in person, text message and by tweet. Refer students to librarians for research consultations when needed and be in place at the reference desk when scheduled to provide coverage. Provide excellent customer service to all library users (answer questions in a friendly manner, make eye contact with patrons, help patrons find what they are looking for or refer them to other staff members if you are unable to answer their question(s).
 
 
 Required Competency Staff Development Duties
 
 
 Actively participate in professional development activities during the year. Reference staff should participate in at least twelve professional development activities per year, six of the 12 should involve keeping abreast of the latest FDLP policies and procedures.
 
 
 Required Competency Organizational Awareness and Commitment Duties
 
 
 Respect library users, colleagues and administration. Report to work on time and as scheduled (call the immediate supervisor when you are unable to report to work). Report to assigned service desk on time and complete all reports and other projects within the allotted timeframe established.
 
 
 Posting Detail Information
 
 
 Posting Number SPA01473P Open Date 04/27/2026 Close Date 05/11/2026 Special Instructions to Applicants
 
 
 Applicant Documents
 
 
 
 Required Documents
 
 
 
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 Resume/CV
 
 
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 Optional Documents
 
 
 
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 Cover Letter
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 DD-214 (Veterans Only)
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 Letter of Recommendation 1
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 Letter of Recommendation 2
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 NGB23A or NGB22/DD256 (National Guard Only)
 
 
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 Supplemental Questions
 
 
 Required fields are indicated with an asterisk (*).
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University Library Technician

Join NCCU Public Administration and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NCCU Public Administration

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University Library Technician