Urwah Admin

NCR Atleos

NCR Atleos specializes in providing advanced ATM and ITM solutions, empowering financial institutions and retailers to enhance access and optimize branch operations. Their services include ATM as a Service, software solutions, and comprehensive management of ATM networks, ensuring high availability and performance. With a focus on innovation and customer experience, NCR Atleos supports a vast network of ATMs globally, making it a leader in the self-service financial solutions market.

<div>About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek&rsquo;s prestigious 2025 Top 100 Global Most Loved Workplaces&reg; list.
Help Desk Representative
Location: Frisco, TX Hybrid (3 days in the office, 2 work from home days)
1st, 2nd &amp; 3rd Shifts Available (dependent on team)
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Ability to understand the current state of ATMs to fully diagnose problems for resolution</li><li>
Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feedback for further research</li><li>
Act as a liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues</li><li>
Create, review and close tickets and maintain accurate customer records</li><li>
Answer inbound calls from clients, customers, and external vendors</li><li>
Ability to follow call tree to accurately transfer calls to the appropriate department based on the condition of the caller</li><li>
Provide efficient productivity and superior quality service while working in a fast-paced environment</li><li>
Ability to effectively handle in user and Regulation E/Card Trace calls from customers</li><li>
Make outbound calls to clients, customers, and external vendors</li><li>
Provide basic troubleshooting and ask probing questions to assist clients and service vendors while on site</li><li>
Ability to work multiple systems simultaneously
</li><li>Handle internal/external reports and status updates</li><li>
Monitor multiple email boxes and ensure accurate and precise responses within Service Level Agreements</li><li>
Follow-up on open investigations to ensure smooth handling and accurate closure</li><li>
Assume special projects as required by management</li></ul>
***1st, 2nd &amp; 3rd Shifts Available (dependent on team)***
SYSTEMS INVOLVED<ul><li>
Microsoft Office</li><li>
ADP Self Service</li><li>
CORE</li><li>
Device Manager</li><li>
Windows XP Operating Systems</li></ul>
EDUCATION, EXPERIENCE &amp; REQUIREMENTS<ul><li>
Bachelors' degree preferred; High School diploma or equivalent required.</li><li>
1 year prior customer service/call center work experience required; preferably in a technical environment.</li><li>
Previous handling of inbound and outbound call center phones preferred.</li><li>
Working knowledge of Windows XP operating systems. Proficient in MS Outlook, Word, and Excel.</li><li>
Ability to type a minimum of 50wpm.</li><li>
Demonstrate independent decision-making skills.</li><li>
Ability to work various shifts, including days, evening, weekends, and holidays.</li><li>
Must be able to successfully pass all applicable background screening tests.</li></ul>
EOE/Minorities/Females/Vet/Disability
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Life Insurance</li><li>
Vision Insurance</li><li>
Short/Long Term Disability</li><li>
Paid Vacation</li><li>
401k</li></ul>
EEO Statement 
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy 
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</div>

Help Desk Representative Hybrid Frisco, Tx

<div>
 
 About NCR Atleos
 
 
 
 NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
 
 
 
 Title: Repair Technician
 
 
 
 
 
 
 Location: Cairo, Egypt, Office
 
 
 
 
 
 
 Sample intro for the
 
 
 
 
 business
 
 
 
 We are seeking a technically skilled and motivated ATM Repair Technician to support the repair and maintenance of ATM modules and associated equipment. The successful candidate will contribute to operational reliability by ensuring equipment operates at optimal performance levels while promoting a team-first culture and continuous improvement mindset.
 
 
 
 Position Summary
 
 
 
 The ATM Repair Technician is responsible for assessing, repairing, and maintaining ATM modules and electronic equipment in accordance with established procedures and quality standards. This role involves hands-on technical repair work, equipment testing, and collaboration with team members to support operational efficiency.
 
 
 The technician is expected to work both independently and collaboratively, follow standard operating procedures precisely, and actively participate in continuous improvement initiatives to enhance repair processes and outcomes.
 
 
 
 Key Areas of Responsibility
 
 
 
 <ul>
 <li>
 Assessing, diagnosing, and repairing ATM modules and electronic equipment to ensure optimal functionality
 </li>
 <li>
 Following standard work instructions and standard operating procedures accurately and consistently
 </li>
 <li>
 Replacing defective computer components and related electronic assemblies
 </li>
 <li>
 Operating tools and testing equipment safely and effectively during repair activities
 </li>
 <li>
 Working independently with minimal supervision while contributing positively to a team environment
 </li>
 <li>
 Supporting continuous improvement initiatives and perform other job-related duties as assigned
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Science in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, or a related field
 </li>
 <li>
 Demonstrated ability to safely operate hand tools and basic technical equipment
 </li>
 <li>
 Foundational understanding of electronic systems and repair principles
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Previous experience working on computers, ATM systems, or electronic assemblies
 </li>
 <li>
 Exposure to repair, testing, or maintenance within a technical or manufacturing environment
 </li>
 <li>
 Hands-on experience with troubleshooting electronic or electromechanical components
 
 
 </li>
 </ul>
 Offers of employment are conditional upon passage of screening criteria applicable to the job.
 
 
 
 EEO Statement
 
 
 
 NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
 
 
 
 Statement to Third Party Agencies
 
 
 
 To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
 
 
</div>

Repair Technician

<div>
 
 
 About NCR Atleos
 
 
 
 
 NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
 
 
 
 
 About NCR Atleos
 
 
 
 
 NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe.
 
 
 
 
 Job Purpose
 
 
 
 
 The Account Executive will be responsible for driving revenue growth and managing strategic accounts within the
 
 financial services sector
 
 , with a strong focus on
 
 banks and financial institutions
 
 . The role requires a seasoned technology sales professional capable of managing complex sales cycles, building long-term C-level relationships, and positioning NCR&rsquo;s solutions as mission-critical platforms for digital banking, payments, self-service, and enterprise technology.
 
 
 
 
 Required Experience &amp; Qualifications
 
 
 
 
 <ul>
 <li>
 Minimum 7&ndash;8 years of sales experience.
 </li>
 <li>
 Proven, hands-on experience selling technology solutions to banks and financial institutions
 </li>
 <li>
 Strong understanding of:
 </li>
 <ul>
 <li>
 Banking operations and digital transformation initiatives
 </li>
 <li>
 Financial services technology landscapes (payments, self-service, core systems, channels, etc.)
 </li>
 </ul>
 <li>
 Demonstrated success managing large, complex sales cycles and high-value deals
 </li>
 <li>
 Experience working with multinational or regional technology vendors is highly desirable.
 </li>
 <li>
 Excellent negotiation, presentation, and stakeholder management abilities
 
 
 </li>
 </ul>
 
 
 Why Join NCR Atleos:
 
 
 
 
 <ul>
 <li>
 NCR Atleos is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
 </li>
 <li>
 EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
 
 
 </li>
 </ul>
 
 Statement to Third Party Agencies
 
 
 
 <ul>
 <li>
 To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
 
 
 </li>
 </ul>
 Offers of employment are conditional upon passage of screening criteria applicable to the job.
 
 
 
 EEO Statement
 
 
 
 NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
 
 
 
 Statement to Third Party Agencies
 
 
 
 To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
 
 
</div>

Account Executive

Join NCR Atleos and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NCR Atleos

About Company

Help Desk Representative Hybrid Frisco, Tx

Repair Technician

Account Executive