Urwah Admin

NCR Atleos

<div>
 <strong>
  About NCR Atleos
  <br/>
  <br/>
 </strong>
 NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
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 <strong>
  Position Summary &amp; Key Areas Of Responsibility
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 </strong>
 <ul>
  <li>
  </li>
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   Position requires the application of knowledge of problem routing, tracking and escalation procedures, as well as knowledge of data entry software applications and related desktop tools
  </li>
  <li>
  </li>
  <li>
   Gathers problem information and records data in desktop tools
  </li>
  <li>
  </li>
  <li>
   Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service; Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to engineers within the territory
  </li>
  <li>
  </li>
  <li>
   Receive and document service request and customer information; Gather problem information and determine criticality
  </li>
  <li>
  </li>
  <li>
   Proactive planning, prioritizing, and assigning all outstanding work order tasks, ensuring the prompt delivery of service to meet our contractual terms and conditions; Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts
  </li>
  <li>
  </li>
  <li>
   Follow Global Call Taking tools, process and procedures as documented and posted in GP&amp;S
  </li>
  <li>
  </li>
  <li>
   Initiate dispatch request capture information and record data in desktop tools; Document, verify, and make appropriate corrections to the service request and customer profile; Provide parts management/coordination as assigned
  </li>
  <li>
  </li>
  <li>
   Providing a central point of communication for engineers, handling any incoming messages that may require to be transmitted to the engineers within the territory; Working with Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall
  </li>
  <li>
  </li>
  <li>
   Communicate with the Customer Advocates for permanent change to the customer profile
  </li>
  <li>
  </li>
  <li>
   Ensuring the correct and timely closure and completion of all work orders
  </li>
  <li>
  </li>
  <li>
   At call closure, verifying entitlement of the correct serial number for the device being repaired, and ensuring correct bill type is included in each call to ensure that all cash and charge revenues are billed
  </li>
  <li>
  </li>
  <li>
   Contribute as a team member; Participate in team meetings and activities
  </li>
  <li>
  </li>
  <li>
   Participate in objective setting, performance management, and reward and recognition programs; Participate in special projects to continuously improve processes, tools, systems and organization
  </li>
  <li>
  </li>
  <li>
   Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business
  </li>
  <li>
  </li>
  <li>
   Work environment involves rotation in work hours, weekend or holiday hours, and/or may require extended hours, as needed, to accommodate customer needs; Success of this position will be measured on speed of response, clarity and accuracy of captured information; Position is accountable for continuously receiving and handling high volumes of customer calls
  </li>
  <li>
  </li>
  <li>
   Ability to work in a team environment and interacts with both internal and external customers
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   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma
  </li>
  <li>
   0-1 years of experience
  </li>
  <li>
   PC/Keyboard proficiency; Understanding of Windows-based applications/tools
  </li>
  <li>
   MS office Skills - Excel, Word etc
  </li>
  <li>
   Excellent language/communication skills, verbal as well as listening skills
  </li>
  <li>
   Understanding of basic customer location/geography area knowledge
   <br/>
   <br/>
  </li>
 </ul>
 Offers of employment are conditional upon passage of screening criteria applicable to the job.
 <br/>
 <br/>
 <strong>
  EEO Statement
  <br/>
  <br/>
 </strong>
 NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
 <br/>
 <br/>
 <strong>
  Statement to Third Party Agencies
  <br/>
  <br/>
 </strong>
 To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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</div>


Service Planner

<div><div>About NCR Atleos</div><div>
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</div><div></div><div>
Provide legal advise and support for ATM as a Service Business, contracting matters in India by negotiating, drafting and reviewing ATM site related agreements / documentation, Business related contracts and other support for legal and secretarial matters as may be needed from time to time; support litigation / disputes related matters; participate in Company&rsquo;s Law Department activities, including development of best practices; participate in special projects; maintain templates that comply with company policies and local laws. Work closely with other departments of the Company including Business, Services, Finance, Tax Procurement and Operations</div><div>
Offers of employment are conditional upon passage of screening criteria applicable to the job.</div><div></div><div>
EEO Statement<br>
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</div><div><br>
Statement to Third Party Agencies</div><div>
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</div></div><div></div>

Legal Specialist

<div><div>About NCR Atleos</div><div>
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</div><div></div><div>
POSITION SUMMARY &amp; KEY AREAS OF RESPONSIBILITY:</div><ul><ul><li>Position requires the application of knowledge of problem routing, tracking and escalation procedures, as well as knowledge of data entry software applications and related desktop tools</li><li>Gathers problem information and records data in desktop tools</li><li>Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service; Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to engineers within the territory</li><li>Receive and document service request and customer information; Gather problem information and determine criticality</li><li>Proactive planning, prioritizing, and assigning all outstanding work order tasks, ensuring the prompt delivery of service to meet our contractual terms and conditions; Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts</li><li>Follow Global Call Taking tools, process and procedures as documented and posted in GP&amp;S</li><li>Initiate dispatch request capture information and record data in desktop tools; Document, verify, and make appropriate corrections to the service request and customer profile; Provide parts management/coordination as assigned</li><li>Providing a central point of communication for engineers, handling any incoming messages that may require to be transmitted to the engineers within the territory; Working with Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall</li><li>Communicate with the Customer Advocates for permanent change to the customer profile</li><li>Ensuring the correct and timely closure and completion of all work orders</li><li>At call closure, verifying entitlement of the correct serial number for the device being repaired, and ensuring correct bill type is included in each call to ensure that all cash and charge revenues are billed</li><li>Contribute as a team member; Participate in team meetings and activities</li><li>Participate in objective setting, performance management, and reward and recognition programs; Participate in special projects to continuously improve processes, tools, systems and organization</li><li>Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business</li><li>Work environment involves rotation in work hours, weekend or holiday hours, and/or may require extended hours, as needed, to accommodate customer needs; Success of this position will be measured on speed of response, clarity and accuracy of captured information; Position is accountable for continuously receiving and handling high volumes of customer calls</li><li>Ability to work in a team environment and interacts with both internal and external customers</li></ul></ul><div></div><div>
BASIC QUALIFICATIONS:</div><ul><li>
High School Diploma</li><li>
0-1 years of experience</li><li>
PC/Keyboard proficiency; Understanding of Windows-based applications/tools</li><li>
MS office Skills - Excel, Word etc</li><li>
Excellent language/communication skills, verbal as well as listening skills</li><li>
Understanding of basic customer location/geography area knowledge</li></ul><div></div><div>
#Li-GB2 #Li-Hybrid</div><div>
Offers of employment are conditional upon passage of screening criteria applicable to the job.</div><div></div><div>
EEO Statement<br>
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</div><div><br>
Statement to Third Party Agencies</div><div>
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</div></div><div></div>

<div><div>About NCR Atleos</div><div>
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</div><div></div><div>
Job Description Summary: Perform administrative duties with business responsibilities necessitating contact and exposure to confidential information</div><div>
Job Description: Perform administrative duties with business responsibilities necessitating contact and exposure to confidential information<br>
Requiring use of tact, diplomacy, and discretion. Duties and responsibilities are moderately routine in nature, and require</div><div>
Essential Functions</div><ul><li>
Schedule of appointments as determined by priority</li><li>
Maintain all files, confidential records.</li><li>
Coordinate travel schedules, arranging meetings and teleconferences</li><li>
Receive, photocopy, distribute, and file a variety of incoming and outgoing correspondence and reports.</li><li>
Be responsible for all incoming and outgoing mail and correspondence including but not limited to courier deliveries, etc.</li><li>
May be responsible for taking and distributing internal meeting minutes.</li><li>
Provide relevant data, information, and back-up support materials to assist manager with day to day operations, as requested.</li><li>
May track a variety of department and/or employee data and complete regularly scheduled reports by required due date.</li><li>
Assist in preparation, obtain appropriate departmental signatures, track and follow up on various personnel actions to include candidate requisition forms for open positions, , employee leaves, promotions, etc</li><li>
Assist in the planning, coordination, and preparation of major business meetings, luncheons, and dinners involving both internal and external clients, departments and companies as required.</li><li>
May be responsible for the submission of staff expense reports in a timely manner.</li><li>
May be responsible for the coordination and planning of facility needs (space, equipment, etc.)</li><li>
When manager is on travel or out of office may respond to routine items and forward urgent issues to appropriate individuals.</li><li>
Interact with vendors, Accounts Receivable, Purchasing and Finance to research and properly code invoices for payment.</li><li>
Take responsibility for the selection and procurement of all Facilities related supplies.</li><li>
Performs other duties as required.</li></ul><div>
Additional Job Description:</div><div>
Qualifications</div><ul><li>
Suitable University Degree</li><li>
Fluent in English (Spoken &amp; written)</li><li>
Computer skills (MS Office Suite, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet).</li><li>
Good communication skills (written and verbal).</li><li>
Ability to work both within a team environment and independently to prioritize tasks</li><li>
Ability to maintain timelines</li><li>
Ability to manage time efficiently</li><li>
Ability to perform multiple tasks.</li></ul><div>
Ability to establish and maintain effective working relationships with coworkers, managers and clients</div><div></div><div>
Offers of employment are conditional upon passage of screening criteria applicable to the job.</div><div></div><div>
EEO Statement<br>
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</div><div><br>
Statement to Third Party Agencies</div><div>
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</div></div><div></div>

Administrative Support (I)

<div><div>About NCR Atleos</div><div>
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</div><div></div><div>
Quality Assurance Engineer</div><div>
The role of Quality Assurance Engineer is crucial for the successful delivery of NCR Atleos Professional Services projects. This position is located at a customer site in Jeddah, KSA. Its responsibilities consist of the following:</div><ul><li>
Prepare test cases based on technical design documents</li><li>
Execute test cases on self service terminals</li><li>
Report issues to the development team and follow up on releases</li><li>
Identify and report test environment issues and follow up with customer's team to ensure timely resolution</li><li>
Coordinate with customer's testing team to prepare test data</li><li>
Support customer's team during SIT, UAT, etc.</li><li>
Basic troubleshooting on issues to identify root cause</li></ul><div></div><div>
The following qualifications are required</div><ul><li>
Degree on Computer Science, IT or related field</li><li>
Minimum of 3 years working experience in quality assurance preferably in a Financial Institution</li><li>
Good understanding of web based technologies</li><li>
Excellent communication and coordination skills</li><li>
Saudi national</li></ul><div>
Offers of employment are conditional upon passage of screening criteria applicable to the job.</div><div></div><div>
EEO Statement<br>
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</div><div><br>
Statement to Third Party Agencies</div><div>
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</div></div><div></div>

Professional Services Business Analyst

Join NCR Atleos and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NCR Atleos

ABOUT_COMPANY

Service Planner

Legal Specialist

Service Planner

Administrative Support (I)

Professional Services Business Analyst