Qureos Mentor

NCRI

<div><div><div><div><div><div><p><b>Description de l'entreprise</b></p><p>
CXAi Inc. transforme les exp&eacute;riences des clients en combinant une technologie de pointe avec une touche humaine. Des startups aux grandes entreprises dans de nombreux secteurs, nous fournissons des solutions sur mesure qui am&eacute;liorent les interactions avec les clients, rationalisent les op&eacute;rations et conduisent &agrave; des succ&egrave;s mesurables. Avec une pr&eacute;sence mondiale dans 11 pays, une ma&icirc;trise multilingue de plus de 87 langues et une &eacute;quipe de plus de 2 200 professionnels qualifi&eacute;s, CXAi comble le foss&eacute; entre la technologie et l'empathie pour cr&eacute;er des r&eacute;sultats exceptionnels. Nos services comprennent l'assistance par agent en direct, les solutions num&eacute;riques, le conseil et les services partag&eacute;s, tous con&ccedil;us pour cr&eacute;er des strat&eacute;gies ax&eacute;es sur le retour sur investissement qui alignent les investissements technologiques sur les objectifs de l'entreprise.</p><p><b>
Description du poste</b></p><p>
Il s'agit d'un poste hybride &agrave; temps plein pour un gestionnaire des ressources humaines bilingue situ&eacute; au Caire, en &Eacute;gypte. Le Responsable RH g&eacute;rera les relations avec les employ&eacute;s, supervisera les politiques et proc&eacute;dures RH, facilitera les processus de recrutement et d'int&eacute;gration, et veillera au respect du droit du travail et des politiques de l'entreprise, supervisera et traitera la paie, en veillant &agrave; l'exactitude et &agrave; la conformit&eacute; r&eacute;glementaire. Le responsable des ressources humaines s'occupera &eacute;galement de la gestion des performances, de la formation et du d&eacute;veloppement, et assurera la liaison entre les employ&eacute;s et la direction.</p><p>
Il s'agit d'une opportunit&eacute; passionnante de participer d&egrave;s le d&eacute;but &agrave; notre lancement sur le march&eacute; &eacute;gyptien des services BPO. Ce poste sera essentiel pour &eacute;tablir les meilleures pratiques tout en travaillant en &eacute;troite collaboration avec la direction des op&eacute;rations afin d'assurer la r&eacute;ussite des employ&eacute;s et de l'organisation.</p><p><b>
Qualifications requises</b></p><ul><li>
Ma&icirc;trise de l'anglais et du fran&ccedil;ais</li><li>
3 ans et plus d'exp&eacute;rience dans les relations avec les employ&eacute;s, le recrutement, l'int&eacute;gration et la paie</li><li>
Connaissance approfondie des politiques et proc&eacute;dures RH et du droit du travail</li><li>
Comp&eacute;tences en mati&egrave;re de gestion des performances, de formation et de d&eacute;veloppement</li><li>
Excellentes aptitudes en mati&egrave;re de communication et de relations interpersonnelles</li><li>
Capacit&eacute; &agrave; travailler en mode hybride</li><li>
Baccalaur&eacute;at en ressources humaines, en administration des affaires ou dans un domaine connexe</li><li>
Des certifications RH pertinentes sont un atout.</li></ul></div></div></div></div></div></div>

Gestionnaire des Ressources Humaines Bilingue

<div><div><div><div><div><div><div><div><p><b>Company Description</b></p><p>
CXAi Inc. transforms customer experiences by combining cutting-edge technology with a human touch. From startups to large enterprises across multiple industries, we deliver tailored solutions that elevate customer interactions, streamline operations, and drive measurable success. With a global reach across 11 countries, multilingual fluency in over 87 languages, and a team of more than 2,200 skilled professionals, CXAi bridges the gap between technology and empathy to create exceptional outcomes. Our services include live agent support, digital solutions, consulting, and shared services, all designed to create ROI-driven strategies that align technology investments with business goals.</p><p><b>
Role Description</b></p><p>
This is a full-time hybrid role for a Bilingual Senior Talent Acquisition Specialist located in Cairo, Egypt. The Senior Talent Acquisition Specialist will lead recruitment efforts, manage end-to-end hiring processes, and partner closely with operations management to ensure we attract, assess, and hire top-tier talent. You will also help develop and implement scalable recruiting best practices, streamline onboarding procedures, and build a strong employer brand in the region.</p><p>
This is an exciting opportunity to get in on the ground floor of our launch into the Egypt BPO market. This role will be instrumental in establishing best practices while working closely with operations management to ensure the success of both employees and the organization.</p><p><b>
Qualifications</b></p><ul><li>
Bilingual proficiency in English and French</li><li>
5+ years of experience in employee relations, recruitment, onboarding, and payroll</li><li>
Strong knowledge of Recruitment policies, procedures, and labor laws</li><li>
Skills in performance management and training and development</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to work hybrid</li><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>
Relevant HR certifications are a plus</li></ul><p><b>
Key Responsibilities:</b></p><ul><li>
Manage the full-cycle recruitment process, from sourcing and screening to interviewing, selection, and offer negotiation.</li><li>
Collaborate with department leaders to understand hiring needs and workforce planning strategies.</li><li>
Source top talent through various channels, including job boards, social media, networking, and employee referrals.</li><li>
Develop and maintain a pipeline of qualified candidates for current and future hiring needs.</li><li>
Oversee and continuously improve recruitment workflows, tools, and metrics.</li><li>
Coordinate and enhance onboarding to ensure a smooth candidate-to-employee transition.</li><li>
Ensure all recruitment practices are compliant with local labor laws and company policies.</li><li>
Support employer branding efforts and represent the company at job fairs and recruitment events.</li><li>
Act as a trusted advisor to hiring managers and contribute to strategic hiring decisions.</li></ul></div></div></div></div></div></div></div></div><p></p>

Bilingual Senior Talent Acquisition Specialist

Join NCRI and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NCRI

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Gestionnaire des Ressources Humaines Bilingue

Bilingual Senior Talent Acquisition Specialist