Abrar Admin

ND Department of Health and Human Services

Grand Forks Human Service Zone is hiring a CPS Case Manager in Grand Forks, North Dakota Grand Forks Human Service Zone is seeking a dedicated and passionate CPS Case Manager for the Child Welfare/Family Services Team to support Child Welfare Services. Our mission is to serve children and families by providing advocacy, resources, and education while promoting stability and community connections. CPS Case Manager duties include but are not limited to: Assess and investigate reports of child abuse and neglect while ensuring compliance with policies, best practices, and emergency intervention procedures Accurately document case details and connect families to essential services Collaborate with service providers, law enforcement, and legal entities Prepare for and testify in court proceedings Maintain flexibility with on-call scheduling and non-traditional working hours To succeed in this position, you must have a passion for serving others and a commitment to making a positive impact. Strong organizational and time management skills are essential, along with the ability to communicate effectively with diverse populations. A thorough understanding of program policies and laws is required, as well as proficiency in various software and database applications with a willingness to learn new technology. Attention to detail, strong decision-making abilities, and strict adherence to state and federal regulations are critical. To be considered for this position, you must have a bachelor's degree in one of the following areas: social work, psychology, sociology, counseling, human development, education, human services, child development and family science, behavioral health, nursing (bachelor level degree) or criminal justice. Plus, one of the following: Family Service Specialist III: Two (2) years of professional work experience as a social worker, child protective service worker, or professional case manager A master's degree may substitute for one (1) year of the work experience requirement Family Services Specialist II: One (1) year of professional work experience as a social worker, child protective service worker, or professional case manager A master's degree in one of the above areas may substitute for the work experience requirement Family Services Specialist I: No work experience required A bachelor's degree as mentioned above Physical Requirements: This position requires the ability to perform essential physical functions of the job, including lifting and carrying items weighing up to 50 pounds on a regular basis. Team members must be able to bend, stoop, sit, stand, and remain in stationary positions for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must maintain valid driver's license and auto insurance. Salary will be adjusted if position is filled with an FSS I or FSS II. The successful applicant must pass a standard background, motor vehicle, and criminal record check. Working for Grand Forks Human Service Zone: Grand Forks Human Service Zone partners with the Department of Health and Human Services and Grand Forks County to deliver child welfare safety and program protocols and provides employees with the excellent benefits and employment packages offered by Grand Forks County as a Grand Forks County employee. Grand Forks Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package. Employees enjoy ten paid holidays, as well as earning both annual leave and sick leave days. About Team ND &quot;Far and away the best prize life offers is the chance to work hard at work worth doing.&quot; - Theodore Roosevelt Application Procedures Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated. Applicants must be legally authorized to work in the United States. The Department of Health &amp; Human Services does not offer or provide sponsorships. This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview. For more information about the position or if you need an accommodation, please contact Loretta Aggrey by email: laggrey@nd.gov or phone: (701) 787-8514. Employing Unit: Grand Forks Human Service Zone TTY Number ND Relay Service 1 (800) 366-6888 (text) or 1 (800) 366-6889 (voice) If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701) 328-3290. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10. Benefits: <ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

CPS Case Manager

Dakota Central Human Service Zone is Hiring a Customer Support Center Eligibility Worker This position will be remote within the Dakota Central Human Service Zone area, which includes Mercer, McLean, Oliver, and Sheridan Counties and will be required to have a dedicated office space in their home environment. This Eligibility Worker position functions as part of the Economic Assistance Unit's statewide call center and customer support team representing the first point of contact for citizens providing an immediate response to questions and concerns. The Economic Assistance Unit provides for the assessment and eligibility determination of applicants for a variety of programs by interpreting and applying complex state, federal, and county policies. This position requires knowledge of community resources and Economic Assistance programs including Temporary Assistance to Needy Families, Health Care Coverage, Supplemental Nutrition Assistance Program, Low-Income Energy Assistance, Child Care Assistance, Healthy Steps and General Assistance. Eligibility Worker example of duties: Provide exceptional customer service and support as a primary resource for clients and community partners statewide regarding various Economic Assistance programs. Assess client needs; Provide information and referrals for agency or community resources to assist clients and other individuals. Interpret state and federal program policies; Maintain working knowledge of laws, rules, policies, procedures, and other regulations. Develop and prioritize work practices to meet deadlines for all programs. The duties listed are not intended to be all-inclusive. Duties assigned to any individual employee are at the discretion of the appointing authority and may be subject to change as determined necessary to be in the best interest of the department. To be considered for this position, you must have a high school diploma or equivalent plus, one of the following: Completion of the eligibility worker one-year certificate program. Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program. Three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, housing assistance, or work experience in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments, financial planning, computer/data processing fields or call center experience. Three years of any combination of education and experience listed above. Additional Requirements: Candidates must successfully complete Federal Bureau of Investigation criminal history record check and fingerprinting. Computer literacy and regular attendance are required. A high level of verbal and written communication skills is also required. Preference will be given to applicants with experience determining eligibility for human service economic assistance program and/or call center experience. Applicants must reside within the Dakota Central Human Service Zone service area (Mercer, McLean, Oliver, or Sheridan County) or be willing to relocate to the area. Travel to zone office locations may be required for training, meetings, and operational needs. Working for Dakota Central Human Service Zone: Dakota Central Human Service Zone partners with the Department of Health and Human Services and Dakota Central County to deliver public assistance and program protocols and provides employees with the excellent benefits and employment packages offered by McLean County as a McLean County employee. Dakota Central Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package. Employees enjoy ten paid holidays, as well as earning both annual leave and sick leave days. About Team ND &quot;Far and away the best prize life offers is the chance to work hard at work worth doing.&quot; - Theodore Roosevelt Application Procedures Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated. Applicants must be legally authorized to work in the United States. The Department of Health &amp; Human Services does not offer or provide sponsorships. This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview. For more information about the position or if you need an accommodation, please contact Amanda Schmidt at amdschmidt@nd.gov or (701) 462-3581. Employing Unit ND HHS - Dakota Central Human Service Zone TTY Number ND Relay Service 1 (800) 366-6888 (text) or 1 (800) 366-6889 (voice) If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701) 328-3290. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10. Benefits: <ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Customer Support Center Eligibility Worker

Join ND Department of Health and Human Services and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ND Department of Health and Human Services

About Company

CPS Case Manager

Customer Support Center Eligibility Worker