Qureos Mentor

Nejoum Al Jazeera (Logistics)

Department: Total Quality Management &ndash; Quality &amp; ControlReports to: Quality Manager / Top ManagementLocation: Sharjah - United Arab Emirates &ndash; Nejuom Al Jazeera Group1. Job PurposeTo supervise the implementation of the Total Quality Management (TQM) system across all departments of the group, ensure compliance with operational policies and procedures, and lead continuous improvement initiatives aimed at enhancing performance, reducing errors and costs, and optimizing work efficiency in alignment with the company&rsquo;s vision and strategic objectives.2. Detailed Roles and Responsibilities1. TQM System Supervision<ul><li>Implement TQM principles across all departments (administrative, operational, financial, logistics).</li><li>Monitor the implementation of Standard Operating Procedures (SOPs) and ensure alignment with international standards.</li><li>Update and develop the quality system as per business needs.</li></ul>2. Internal Audit<ul><li>Prepare annual/monthly audit plans for all departments.</li><li>Conduct field audits on warehouses, loading operations, customs, finance, customer service, HR, etc.</li><li>Evaluate departments&rsquo; compliance with internal procedures.</li><li>Issue accurate reports including strengths, weaknesses, risks, and improvement plans.</li></ul>3. KPI Management and Quality Monitoring<ul><li>Set quality KPIs for each department and link them to actual outputs.</li><li>Analyze KPI results weekly and monthly, and submit reports to top management.</li><li>Monitor deviations and ensure departments submit clear corrective action plans.</li><li>Develop performance monitoring dashboards for real-time tracking.</li></ul>4. Quality Control in Daily Operations<ul><li>Monitor daily quality in warehouses (loading, receiving, scanning/photography, storage, sorting, container preparation).</li><li>Monitor the quality of customer service, responses, and complaint handling.</li><li>Ensure accuracy of data entered in systems (Odoo &ndash; CRM &ndash; Finance System).</li><li>Identify operational errors, document them, and escalate to management.</li></ul>5. Operational Risk Management<ul><li>Analyze operational risks and propose preventive solutions.</li><li>Prepare periodic Risk Assessments for each department.</li><li>Follow up on operational incidents and prepare Root Cause Analysis (RCA).</li><li>Lead initiatives to reduce errors and minimize operational losses.</li></ul>6. Continuous Improvement (Kaizen)<ul><li>Lead improvement projects across departments.</li><li>Utilize Lean &amp; Six Sigma tools to enhance efficiency.</li><li>Reduce waste in time, effort, and costs.</li><li>Develop new workflows that increase productivity and reduce errors.</li></ul>7. Training and Employee Development<ul><li>Prepare training programs on quality and procedures.</li><li>Train new employees on the quality system and job requirements.</li><li>Conduct regular awareness workshops on quality and operational procedures.</li><li>Enhance quality culture and discipline among staff.</li></ul>8. Administrative Reporting<ul><li>Prepare daily/weekly/monthly quality status reports.</li><li>Submit analytical reports to top management with clear recommendations.</li><li>Prepare Incident Reports for operational accidents.</li><li>Prepare NCR (Non-Conformity Reports) and follow up on closure plans.</li></ul>9. Department Support and Branch Coordination<ul><li>Daily follow-up with department managers to address observations.</li><li>Coordinate between branches (UAE &ndash; Oman &ndash; USA) to unify procedures.</li><li>Provide direct support to warehouses, loading, customs, and external operations.</li></ul>10. Compliance with Policies and Regulations<ul><li>Monitor compliance with HR policies and code of conduct.</li><li>Ensure departments comply with top management directives and authority limits.</li><li>Verify quality of documents, invoices, contracts, reports, and declarations.</li></ul>3. Qualifications and SkillsEducation<ul><li>Bachelor&rsquo;s degree in Quality, Management, Industrial Engineering, or a related field.</li><li>Preferred: ISO 9001 Certification &ndash; Six Sigma &ndash; TQM &ndash; Lean Management.</li></ul>Experience<ul><li>5&ndash;10 years of experience in Quality Management or Operational Auditing.</li><li>Previous experience in shipping, warehousing, automotive, or logistics is a strong advantage.</li></ul>Technical Skills<ul><li>Knowledge of Lean &amp; Six Sigma improvement methodologies.</li><li>Strong data analysis skills and dashboard development.</li><li>Solid experience in SOP documentation.</li><li>Experience with ERP systems such as Odoo.</li><li>Strong background in comprehensive internal audits.</li></ul>Behavioral Competencies<ul><li>Strong personality with the ability to enforce policies.</li><li>Excellent communication and leadership skills.</li><li>High accuracy and ability for continuous follow-up.</li><li>Creativity in solving operational problems.</li><li>Ability to work under pressure with high professionalism.</li></ul>4. Key Performance Indicators (KPIs)<ul><li>Compliance rate with procedures (Target: 100%).</li><li>Improvement plan completion rate per department.</li><li>Operational error rates before/after audits.</li><li>Number of NCRs and monthly closure rate.</li><li>Operational incident rate and its reduction.</li><li>Speed of addressing department observations.</li><li>Quality and clarity of audit reports.</li><li>Top management satisfaction with quality and control levels.</li></ul>5. Authority<ul><li>Full supervision of the quality team.</li><li>Request reports and data from any department without exception.</li><li>Suspend any non-compliant operation until corrected.</li><li>Submit direct recommendations to top management.</li><li>Enforce corrective and improvement actions across all departments.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>quality : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Sharjah (Preferred)</li></ul>

Total Quality Management Supervisor (TQM Supervisor)

Position: HR SupervisorCompany: Nejoum Al Jazeera Location: Sharjah, UAECompany DescriptionNejoum Al Jazeera is committed to simplifying car transportation services, specializing in facilitating key stages such as buyer accounts, towing, shipping, clearance, and tracking. Operating tirelessly, the company ensures seamless processes for clients looking to ship cars from American auctions. With a dedication to efficiency and customer satisfaction, Nejoum Al Jazeera provides end-to-end solutions, ensuring high-quality service throughout the transportation journey.Role DescriptionWe are seeking a dedicated HR Supervisor to oversee daily HR operations and support the implementation of HR policies and initiatives. The HR Supervisor will act as a bridge between management and employees, ensuring smooth communication, adherence to labor laws, and efficient HR processes. This role is ideal for a professional with experience in recruitment, employee relations, performance management, and HR administration.Key Responsibilities<ul><li>Supervise and manage day-to-day HR operations and HR team activities</li><li>Track and process HR-related invoices, recruitment services, training, and staff welfare</li><li>Develop and implement HR strategies and initiatives aligned with overall business objectives</li><li>Implement and monitor HR policies, procedures, and company guidelines</li><li>Handle employee relations, grievances, and disciplinary matters professionally</li><li>Support recruitment, onboarding, induction, and talent management processes</li><li>Maintain accurate employee records, contracts, and HR documentation</li><li>Oversee performance management and appraisal systems to drive high performance</li><li>Identify training needs and plan, implement, and monitor development programs</li><li>Maintain and manage pay structures, salary reviews, and benefits programs</li><li>Provide HR metrics, reports, and decision-making support to management</li><li>Coordinate employee engagement and retention initiatives</li><li>Ensure full compliance with UAE Labor Law and company regulations</li><li>Act as the go-to person for employee relations, performance management, and workforce planning</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>Minimum 3-5 years of HR experience, with supervisory experience preferred</li><li>Knowledge of HR systems, databases, and HR best practices</li><li>Strong communication, negotiation, and leadership skills</li><li>Knowledge of UAE Labor Law is mandatory</li><li>Arabic and English speaking is mandatory</li></ul>Benefits<ul><li>Professional training and development opportunities</li><li>Supportive and collaborative work environment</li><li>Career growth within the company</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>ARABIC NATIONALITY ONLY </li></ul>Experience:<ul><li>HR SUPERVISOR : 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

HR Supervisor

Position: Finance ManagerCompany: Nejoum Al Jazeera Location: Sharjah, UAECompany Description Nejoum Al Jazeera is committed to simplifying car transportation services, specializing in facilitating key stages such as buyer accounts, towing, shipping, clearance, and tracking. Operating tirelessly, the company ensures seamless processes for clients looking to ship cars from American auctions. With a dedication to efficiency and customer satisfaction, Nejoum Al Jazeera provides end-to-end solutions, ensuring high-quality service throughout the transportation journey.Role DescriptionWe are seeking a proactive, hands-on Finance Manager to lead and manage financial operations across shipping, logistics, and international branch activities. The ideal candidate will have strong experience in maritime / shipping finance, including freight costing, voyage P&amp;L, cross-border transactions, and financial controls. This role requires close coordination with operations teams, strong ERP system knowledge, and the ability to ensure financial accuracy, transparency, and compliance at all times.Key Responsibilities<ul><li>Oversee and manage all financial activities for international and external branches</li><li>Lead financial management, reporting, and month-end/year-end closing processes</li><li>Monitor cross-border transactions for accuracy, compliance, and timely execution</li><li>Manage payroll, benefits, and financial documentation for international staff</li><li>Perform financial reconciliations and resolve discrepancies promptly</li><li>Maintain audit readiness with accurate and organized financial records</li><li>Liaise with auditors, tax consultants, banks, and regulatory authorities</li><li>Implement and enforce strong financial controls and ensure compliance with UAE and international regulations</li><li>Prepare financial statements, management reports, cash flow forecasts, and variance analyses</li><li>Support budgeting, forecasting, and financial planning for global operations</li><li>Oversee ocean freight procurement costs, including freight rates, port charges, demurrage, detention, and carrier invoices</li><li>Collaborate with operations and shipping teams to optimize freight costs and improve profitability</li><li>Analyze shipping and logistics costs and recommend cost-saving and efficiency improvements</li><li>Lead and guide international finance teams, ensuring consistency in reporting standards</li><li>Utilize and manage ERP and accounting systems such as Odoo, Zoho Books, and related platforms</li></ul>Requirements<ul><li>Bachelor&rsquo;s / Masters degree in Finance, Accounting, or a related field</li><li>Minimum 5&ndash;7 years of experience in finance or accounting within the Shipping &amp; Logistics / Maritime industry</li><li>Strong knowledge of shipping operations and terminology (demurrage, detention, laytime, time charter, in-gate, exit entry, voyage accounting)</li><li>Proven experience in budgeting, forecasting, and cost control</li><li>Strong understanding of IFRS and financial compliance</li><li>Hands-on experience with Odoo, Zoho Books, or similar ERP systems</li><li>Experience handling international branches and cross-border financial operations</li><li>Strong analytical, leadership, and problem-solving skills</li><li>Ability to work in a fast-paced, operations-driven environment</li><li>Arabic &amp; English language skills mandatory</li></ul>Benefits<ul><li>Competitive salary and benefits package</li><li>Exposure to international and maritime operations</li><li>Professional growth and leadership opportunities</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Finance : 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Finance Manager

Join Nejoum Al Jazeera (Logistics) and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nejoum Al Jazeera (Logistics)

ABOUT_COMPANY

Total Quality Management Supervisor (TQM Supervisor)

HR Supervisor

Finance Manager