Qureos Mentor

NEP Group

u&gt;PURPOSE OF POSITION/u&gt; 
The Commercial Operations Manager is a newly created role serving as the bridge between commercial and operational functions, overseeing the proposal, contracting, handover, and project closure stages of the commercial lifecycle for NEP Middle East. Beginning after the bid go/no-go decision, the role is central to managing proposals, contracts, and performance reviews, requiring strong regional expertise, excellent knowledge of contract law in the Middle East, and the ability to lead cross-functional coordination across sales, finance, legal, and operations to deliver competitive, compliant, and successful commercial outcomes.
 u&gt;POSITION KEY RESPONSIBILITIES AND JOB TASKS/u&gt; 
 u&gt;Proposal Development &amp; Contracting/u&gt; 
<ul>
 <li>Lead and coordinate complex RFP responses, ensuring resources are aligned, deadlines are met, and proposals reflect both client and NEP strategic requirements.</li>
 <li>Drive cross-functional collaboration, consolidating inputs from technical management, equipment planning, engineering, legal, finance, logistics, and other stakeholders to prepare complete and compliant proposals.</li>
 <li>Review tender documentation and perform detailed commercial and risk assessments</li>
 <li>Oversee the full Internal Approval (IA) process for MEA from opportunity through contract maintaining the IA pipeline and leading regular review meetings with stakeholders.</li>
 <li>Partner with legal, sales, and finance teams on deal structuring, pricing models, and contract finalization.</li>
 <li>Ensure all proposals are commercially competitive, aligned with client expectations, and compliant with regional regulations.</li>
 <li>Lead the internal Bid Review process, delivering tailored Bid Summaries, Cashflow projections, and Risk Registers for each opportunity.</li>
 <li>Support the Regional Sales Director and Regional Chief Commercial Officer in contract negotiations, identifying risks and opportunities, and securing favorable terms.</li>
 <li>Provide expert guidance on regional and global bidding processes to enhance proposal quality and competitiveness.</li>
 <li>Manage the region s sales support, marketing, and client engagement functions, ensuring strong coordination, execution, and performance across teams.</li>
 <li>Manage and maintain CRM and Deal Hub tools for the MEA region, ensuring data integrity, proper training, and accessibility for the sales team.</li>
</ul>
 u&gt;Project Handover and Client Engagement/u&gt; 
<ul>
 <li>Transition project and contractual information to internal teams, ensuring clarity of scope, deliverables, and expectations.</li>
 <li>Participate in internal alignment sessions to confirm project requirements and ensure smooth operational handover.</li>
 <li>Support the Sales Director and Regional Chief Commercial Officer in client kick-off meetings as required.</li>
 <li>Maintain proactive involvement during project execution to monitor compliance with contractual terms, flag risks, and provide early warnings where necessary</li>
</ul>
 u&gt;Performance Analysis and Reporting/u&gt; 
<ul>
 <li>Lead the project closure process by analyzing performance against contractual and financial KPIs.</li>
 <li>Manage the opportunity pipeline and contract database, ensuring accuracy and timely reporting for senior leadership.</li>
 <li>Develop insights and reports on commercial and operational performance across all bids and projects, with clear recommendations for continuous improvement.</li>
 <li>Maintain comprehensive records of deviations, risks, and lessons learned to inform future bids and proposals.</li>
</ul>

Commercial Operations Manager MEA

Role Summary:
We are seeking a highly skilled Maintenance Electronic/Electrical Engineer to join our technical team. The ideal candidate will be responsible for the preventive and corrective maintenance of electronic and electrical systems across NEP s broadcast infrastructure, including OB trucks, studios, and data centres. This role requires a hands-on professional with strong diagnostic capabilities and a deep understanding of broadcast standards.
Key Responsibilities:
<ul>
 <li>Perform regular maintenance and servicing of broadcast equipment and electrical systems (e.g., video routers, audio consoles, UPS systems, power distribution units).</li>
 <li>Diagnose, troubleshoot, and repair faults in electronic and electrical systems, both on-site and remotely.</li>
 <li>Support technical readiness for live events, ensuring equipment is operating at optimal performance.</li>
 <li>Maintain and update equipment documentation, wiring diagrams, and maintenance logs.</li>
 <li>Assist with installation, configuration, and testing of new broadcast systems or electrical upgrades.</li>
 <li>Collaborate with broadcast engineers, operations, and IT teams to ensure seamless technical integration.</li>
 <li>Support health and safety compliance related to electrical infrastructure.</li>
 <li>Participate in 24/7 technical support rotations for outside broadcasting</li>
 <li>Maintain spare parts inventory and coordinate procurement for replacement components.</li>
</ul>
Qualifications &amp; Experience:
<ul>
 <li>Bachelor s Degree or Technical Diploma in Electrical, Electronic, or Broadcast Engineering.</li>
 <li>3+ years experience in a broadcast or media technology environment.</li>
 <li>Strong knowledge of electronic circuits, signal flow, power systems, and low-voltage installations.</li>
 <li>Familiarity with broadcast systems (e.g., SDI, IP, RF, fibre optics, and signal distribution).</li>
 <li>Experience with OB truck maintenance and broadcast-grade power systems is an advantage.</li>
 <li>Ability to read and interpret technical schematics and manuals.</li>
 <li>Strong analytical, problem-solving, and time-management skills.</li>
 <li>Willingness to travel and work flexible hours, including weekends and holidays, during live event coverage.</li>
</ul>
Preferred Certifications:
<ul>
 <li>Electrical Technician License (where applicable)</li>
 <li>AVIXA CTS, SMPTE or manufacturer certifications (e.g., EVS, Grass Valley, Sony)</li>
 <li>OSHA or health &amp; safety certifications are a plus</li></ul><ul>
</ul>

Electronic Electrical Engineer

Role Overview:
The Rigger/Engineer supports the technical team in setting up, maintaining, and dismantling broadcast equipment and rigging systems for live events and productions. This role requires a hands-on professional with strong technical skills, attention to safety, and the ability to work under pressure in dynamic environments. You will work closely with engineering, production, and logistics teams to ensure seamless project execution across various locations.
Key Responsibilities:
<ul>
 <li>
 Assist with the installation, rigging, testing, and de-rigging of broadcast and AV equipment at event sites and studios.
 </li>
 <li>
 Ensure all rigging activities comply with NEP s safety standards and relevant regulations.
 </li>
 <li>
 Perform equipment checks, cabling, and signal testing during setup and live operations.
 </li>
 <li>
 Support Engineers and Project Managers in the design and execution of rigging and technical setups.
 </li>
 <li>
 Maintain accurate records of rigged equipment and ensure items are returned, cleaned, and stored correctly.
 </li>
 <li>
 Assist in the maintenance and minor repairs of rigging systems and technical equipment.
 </li>
 <li>
 Load and unload trucks safely, ensuring equipment is handled with care and accuracy.
 </li>
 <li>
 Participate in pre-event technical briefings and post-event debriefs to ensure continuous improvement.
 </li>
 <li>
 Maintain cleanliness and orderliness of rigging gear, tools, and working environment.
 </li>
 <li>
 Drive company vehicles to transport equipment and assist with logistics when required.
 </li>
 <li>
 Adhere to all health and safety guidelines and report any incidents or potential hazards.
 </li>
 <li>
 Support ad hoc technical and warehouse duties as needed.
 </li>
</ul>
Qualifications &amp; Requirements:
<ul>
 <li>
 Technical diploma or equivalent experience in rigging, electronics, or broadcast engineering preferred.
 </li>
 <li>
 Minimum 1 2 years' experience in live event rigging, AV setup, or broadcast environments.
 </li>
 <li>
 Understanding of basic electrical and signal flow principles.
 </li>
 <li>
 Strong focus on safety, with knowledge of rigging standards and best practices.
 </li>
 <li>
 Ability to read and interpret technical diagrams and site plans is an advantage.
 </li>
 <li>
 Physically fit and comfortable working at heights, with appropriate safety training (preferred).
 </li>
 <li>
 Team-oriented, flexible, and able to work in high-pressure, fast-paced environments.
 </li>
 <li>
 Basic spoken English required; additional languages are a plus.
 </li>
 <li>
 Forklift and/or MEWP license is a bonus.
 </li>
 <li>
 UAE driving license preferred.
 </li>
</ul>
 Why NEP Middle East? 
NEP is a global leader in broadcast and live event production services. At NEP Middle East, you ll be part of a world-class team delivering innovative solutions for iconic events across the region. If you're passionate about rigging, engineering, and live events, this is the opportunity to build a rewarding career with industry leaders.

Rigger/Engineer

Role Overview:
As a Broadcast Audio Engineer at NEP Middle East, you will be responsible for the setup, configuration, operation, and maintenance of professional audio systems for live broadcasts and events. You will work closely with production teams to deliver exceptional sound quality, manage complex signal routing, and ensure all audio elements are captured, mixed, and delivered to the highest broadcast standards.
Key Responsibilities:
<ul>
 <li>
 Set up and operate broadcast audio consoles, communication systems (intercom/IFB), and related signal processing gear for live productions.
 </li>
 <li>
 Manage the full audio workflow from microphones and field inputs to the final mix and transmission.
 </li>
 <li>
 Coordinate with production teams to understand and deliver on audio requirements for each event.
 </li>
 <li>
 Ensure optimal audio levels, clarity, and mix balance across multiple sources including dialogue, music, effects, and crowd mics.
 </li>
 <li>
 Troubleshoot and resolve issues with audio signals, RF interference, and networked audio systems in real time.
 </li>
 <li>
 Configure and maintain Dante, MADI, AES, and analog audio networks and devices.
 </li>
 <li>
 Monitor and maintain intercom systems across production and technical teams.
 </li>
 <li>
 Perform pre-show checks and live mixing during broadcasts, with awareness of timing, cues, and content needs.
 </li>
 <li>
 Conduct post-event equipment checks, maintenance, and inventory updates.
 </li>
 <li>
 Collaborate with vision, EVS, and engineering teams for seamless technical integration.
 </li>
 <li>
 Contribute to health and safety protocols and uphold NEP s technical standards.
 </li>
 <li>
 Participate in training junior engineers or freelancers on audio workflows and systems when required.
 </li>
</ul>
Qualifications &amp; Requirements:
<ul>
 <li>
 Diploma or degree in Audio Engineering, Broadcast Technology, or a related field.
 </li>
 <li>
 Minimum 3 5 years hands-on experience in live broadcast or studio environments.
 </li>
 <li>
 Proficient in operating digital audio consoles (e.g., Calrec, Studer, Yamaha, Lawo).
 </li>
 <li>
 Strong understanding of RF coordination, wireless systems, and microphone techniques.
 </li>
 <li>
 Experience working with intercom systems (e.g., Clear-Com, Riedel) and IP-based audio protocols (Dante, AES67).
 </li>
 <li>
 Ability to work in high-pressure, fast-paced production environments.
 </li>
 <li>
 Strong communication skills, problem-solving abilities, and attention to detail.
 </li>
 <li>
 Flexible with working hours and travel for productions across the region.
 </li>
 <li>
 UAE driving license preferred.
 </li>
</ul>
 Why Join NEP Middle East? 
NEP is a world leader in broadcast and live production services. At NEP Middle East, you ll be part of a high-performing team powering the region s most iconic events. We foster innovation, technical excellence, and career development in a dynamic, collaborative environment.

Audio Broadcast Engineer

Purpose: 
This role is responsible for taking a project from bid through delivery; supporting NEP at each stage. Working with sales prior to a bid on a specific job to ensure that we meet the technical expectations/requirements of the client. Supporting operations by creating the detailed build of materials and delivery by answering questions, working with all teams to be sure we deliver a reliable solution for our client and in some cases, being on site to TM an event.
The role requires a collaborative approach with good project management skills to manage different stakeholders for the lifecycle of each production; working with each of them to not just ensure reliable delivery for the client, but a profitable delivery for NEP.
 
 Essential Duties/Responsibilities: 
Presales roles and responsibilities
 Work closely with the Sales Department to support pre-sales activities for both existing and new clients as and when required.
 Prepare a of Bill of Materials (BOM) required for sales quotations with a goal of maximizing profit for NEP and reliable delivery for our client
 Support or attend site survey activities and ensure accurate and timely report is prepared.
 
Project delivery responsibilities
 Responsible for creating a build of materials for each assigned project; this is the detailed list of equipment that is required to deliver the service quoted to the client
 For assigned projects, be the central point of contact to ensure issues are identified and resolved quickly and efficiently and all parties involved are aware
 Collaborate with the allocation, engineering, rental and sales departments to find solutions that meet client &amp; NEP requirements.
 Collaborate with sales to identify additional opportunities for NEP revenue or reduce cost, but meet contractional delivery
 Be the onsite technical manager as requested. In those cases:
o Manage all technical aspects of the show from the set up to the strike of the compound.
o Supervise the installation, testing, and operation of broadcast equipment.
o Direct and supervise technical staff on site for remote events.
o Act as on-site liaison between the client, crew, and engineers.
o Submit notes, technical reports and other show-appropriate reports upon completion of the event to the production book.
 Work with sales and finance to ensure projects are billed in a timely manner, capturing all costs associated with the project
 
 Position requirements: 
 Minimum of 5 years experience of working as a Sr. Engineer remote broadcast events, significant experience with multi-venue events strongly preferred.
 Significant knowledge of the equipment and processes used on international TV programs, experience with ST2110 IP preferred
 Self-starter, results-oriented, demonstrated willingness to learn and strong communication skills
 Able to effectively lead and manage in a dynamic and challenging environment, remaining calm under pressure, yet knowing when to escalate issues
 Strong interpersonal and communication skills with the ability to work effectively with a wide range of stakeholders.
 Commercial acumen and financial awareness

Technical Manager

<div>
 1. PURPOSE OF POSITION 
</div>
The purpose of the TFC / Delivery Manager is to lead and oversee the commissioning processes and provide comprehensive support for TFC projects and systems within the NEP US region. This role ensures that all commissioned systems meet the required standards and specifications, are delivered on time, and operate efficiently and effectively. The TFC / Delivery Manager will also be responsible for managing the support team, addressing client concerns, troubleshooting issues, and ensuring continuous improvement in the quality of support services provided. This role is crucial for maintaining high levels of customer satisfaction, optimizing system performance, and ensuring seamless project transitions from commissioning to operational phases.
<div>
 2. POSITION KEY RESPONSIBILITIES AND JOB TASKS: 
</div>
<ul>
 <li>People Management: <ul>
 <li>Lead the US TFC commissioning team that will consist out of TFC commissioning and support engineers and relevant third-party customers TFC engineers.</li>
 </ul>
 </li>
 <li> Project Commissioning:
 <ul>
 <li>Oversee the commissioning of new TFC installs and projects to ensure they meet design specifications and performance standards.</li>
 <li>Develop and implement commissioning plans, procedures, and protocols for the TFC support team</li>
 <li>Coordinate with project managers, broadcast engineers, systems integrations and other stakeholders to ensure seamless integration and functionality of systems.</li>
 </ul>
 </li>
 <li> Support Management:
 <ul>
 <li>Manage KPI s and SLA s that have been agreed with third-party customers</li>
 <li>Lead and manage the local TFC support team to provide timely and effective assistance to clients and internal stakeholders.</li>
 <li>Develop and maintain TFC support processes, including issue tracking, resolution, and reporting.</li>
 <li>Ensure high levels of customer satisfaction through prompt and effective issue resolution.</li>
 </ul>
 </li>
 <li> Quality Assurance:
 <ul>
 <li>Conduct thorough testing and validation of systems during the commissioning phase.</li>
 <li>Ensure compliance with industry standards, safety regulations, and company policies.</li>
 <li>Identify and address any discrepancies or issues during the commissioning process.</li>
 </ul>
 </li>
 <li> Client Interaction:
 <ul>
 <li>Act as the primary point of contact for clients during the commissioning and support phases.</li>
 <li>Provide regular updates and reports to clients on project status and support activities.</li>
 <li>Address client concerns and feedback promptly and effectively.</li>
 </ul>
 </li>
 <li> Continuous Improvement:
 <ul>
 <li>Analyze support data and feedback to identify areas for improvement in commissioning and support processes.</li>
 <li>Implement best practices and innovative solutions to enhance system performance and support services.</li>
 <li>Train and mentor team members to improve their skills and knowledge.</li>
 </ul>
 </li>
 <li> Manage Support Requests:
 <ul>
 <li>Oversee the support ticketing system, ensuring all requests are logged, prioritized, and addressed promptly.</li>
 </ul>
 </li>
 <li> Troubleshoot Issues:
 <ul>
 <li>Diagnose and resolve technical issues during both the commissioning and operational phases.</li>
 </ul>
 </li>
 <li> Provide Training:
 <ul>
 <li>Conduct training sessions for clients and internal teams on system operation and maintenance.</li>
 </ul>
 </li>
 <li> Prepare Documentation:
 <ul>
 <li>Create and maintain comprehensive documentation for commissioning activities, support processes, and system configurations.</li>
 </ul>
 </li>
 <li> Monitor System Performance:
 <ul>
 <li>Continuously monitor system performance and reliability, implementing corrective actions as needed.</li>
 </ul>
 </li>
 <li> Report Generation:
 <ul>
 <li>Generate regular reports on commissioning progress, support activities, and system performance for internal and client review.</li>
 </ul>
 </li>
 <li> Stay Updated:
 <ul>
 <li>Keep abreast of industry trends, technological advancements, and regulatory changes relevant to commissioning and support activities.</li>
 </ul>
 </li>
</ul>
<div>
 </div>
 4. OTHER RESPONSIBILITIES 
<ul>
 <li>Attend regular stand-up meetings and report on progress of assigned issues and tasks as</li>
</ul>
directed
<ul>
 <li>Organize support for developed software including writing manuals and operating procedures</li>
</ul>
as well as front-line support
<ul>
 <li>Reasonable travel as directed to meet with other developers and to deploy software within</li>
</ul>
the group
<ul>
 <li>Manage vendors and third party suppliers.</li>
 <li>Liaise and consult with clients as required.</li>
 <li>Give direction and ensure key responsibilities and tasks are completed on time both effectively and efficiently from the team.</li>
 <li>Fulfils the key responsibilities of the position.</li>
 <li>Adheres to all company policies and procedures including work health safety policy, procedures, regulations, and standards of safety.</li>
 <li>Responds to all client enquiries (by phone/email/face to face within 24 hours)</li>
 <li>Completes the necessary paperwork for all work / job transactions.</li>
 <li>Reporting of any client complaints to the Product Manager.</li>
</ul>
 5.QUALIFICATIONS &amp; OTHER INDUSTRY REQUIREMENTS 
<ul>
 <li>Education: Bachelor s in Engineering, Media Tech, or IT</li>
 <li>Experience: 5 10 years in broadcast/media systems commissioning &amp; support</li>
 <li>Advanced programming and operation of the Production Switcher/Vision Mixer</li>
 <li>Advanced programming and operation of Record Replay devices</li>
 <li>Advanced programming and deployment of all IP equipment based on ST2110.</li>
 <li>Superior fault finding of equipment failures.</li>
 <li>Advanced understanding of TCP IP and Networking</li>
</ul>

TFC / Delivery Manager

Job Title: Warehouse Supervisor Department: Operations / Logistics 
Location: NEP Middle East Dubai, UAE 
Reports to: Head of Operations / Warehouse Manager 
Direct Reports: Warehouse Assistants, Drivers, Freelancers (as needed)
Role Overview:
As Warehouse Supervisor at NEP Middle East, you will oversee the day-to-day operations of the warehouse to ensure efficient, accurate, and safe handling of broadcast equipment and materials. You will manage the dispatch, receipt, storage, and return processes, while coordinating closely with the technical and production teams to support the delivery of high-profile events and productions.
Key Responsibilities:
 Warehouse Operations &amp; Coordination 
<ul>
 <li>
 Supervise daily warehouse activities including equipment check-in/check-out, inventory movements, and preparation for live projects.
 </li>
 <li>
 Ensure all incoming and outgoing equipment is accurately scanned, recorded, cleaned, and stored.
 </li>
 <li>
 Coordinate loading/unloading, packing, and shipment schedules with internal teams and logistics providers.
 </li>
</ul>
 Inventory &amp; Asset Management 
<ul>
 <li>
 Oversee inventory control processes including tagging, barcode scanning, and regular cycle counts.
 </li>
 <li>
 Maintain accurate stock levels and ensure proper documentation using internal systems (e.g., HERO, ClearCo, etc.).
 </li>
 <li>
 Identify and report damaged or missing equipment; coordinate repairs or replacements as necessary.
 </li>
</ul>
 Team Supervision &amp; Safety 
<ul>
 <li>
 Supervise and schedule the warehouse team, including freelancers and drivers.
 </li>
 <li>
 Enforce safety procedures and cleanliness standards within the warehouse.
 </li>
 <li>
 Provide guidance and hands-on support for technical packing and operational best practices.
 </li>
</ul>
 Cross-Department Collaboration 
<ul>
 <li>
 Work closely with operations, engineering, and production teams to ensure equipment readiness and availability for events.
 </li>
 <li>
 Support equipment requests for last-minute changes and on-site needs.
 </li>
</ul>
 Reporting &amp; Documentation 
<ul>
 <li>
 Maintain accurate documentation of equipment transfers, dispatch notes, delivery records, and internal forms.
 </li>
 <li>
 Provide weekly status reports to management, including inventory levels, issues, and recommendations.
 </li>
</ul>
Qualifications &amp; Requirements:
<ul>
 <li>
 Minimum 3 5 years of warehouse or logistics experience; experience in broadcast or events industries is an advantage.
 </li>
 <li>
 Strong understanding of warehouse workflows, inventory systems, and equipment handling.
 </li>
 <li>
 Good command of English; Arabic is a plus.
 </li>
 <li>
 Proficient in Microsoft Office and warehouse tracking tools.
 </li>
 <li>
 Valid UAE driving license preferred (forklift license is a bonus).
 </li>
 <li>
 Excellent organizational skills with attention to detail.
 </li>
 <li>
 Proactive team leader with strong interpersonal and problem-solving skills.
 </li>
 <li>
 Physically fit and capable of performing manual handling tasks when required.
 </li>
</ul>

Warehouse Manager

Join NEP Group and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.