Qureos Mentor

Nestlé Nespresso SA

<div>
 
 POSITION SNAPSHOT
 
 
 
 Role: Coffee Specialist &ndash; Boutiques, UAE
 
 
 Location: Al Ain, UAE
 
 
 Company: Nespresso UAE
 
 
 
 Position Summary
 
 
 
 Nespresso is hiring Coffee Specialist for our Boutique in Al Jimi Mall. In this role, you will serve as an Ambassador of the Nespresso brand, ensuring every customer enjoys a premium experience. By delivering personalized service and sharing your passion for coffee, you will contribute to the Boutique&rsquo;s success in customer satisfaction, loyalty, and business results.
 
 
 
 A DAY IN THE LIFE &hellip;
 
 
 
 
 Customer Experience - Brand Ambassador:
 
 
 
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 Acts as an enthusiastic ambassador for Nespresso.
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 Welcomes the Boutique clientele and identify their needs.
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 Achieves high customer satisfaction through personalized and professional communication.
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 Initiates our customers to the art of coffee tasting and develop their curiosity about our full range of products.
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 Always maintains a customer centric approach during the interaction with her/his clients.
 
 
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 </ul>
 
 Generates Sales and strongly Contributes to the Boutique's Business Performance:
 
 
 
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 Achieves results in compliance with the Nestl&eacute; Corporate Business Principles
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 Carries out sales of Nespresso products presented in the Boutique (coffee, machines, and accessories).
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 Leverages all received Nespresso training contents.
 
 
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 </ul>
 
 Coffee Expertise And Experience
 
 
 
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 Demonstrates eagerness to learn about Nespresso brand, values, products, and sustainability, and builds knowledge fast.
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 Learns continuously and integrates available information given in trainings, knowledge management tool, team meetings, intranet, etc.
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 Inspires clients with authenticity and helps them explore their options for the ideal coffee proposal.
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 Translates her/his passion for the brand into each customer contact by using adapted vocabulary and gives the level of information needed according to the situation of the customer.
 
 
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 </ul>
 
 Operational Efficiencies
 
 
 
 <ul>
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 Assists with Boutique projects as needed.
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 Is familiar with stock levels, stock room layout and return policies.
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 Adheres to compliance and quality standards in keeping with the Standard Operating Procedures
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 Overall, performs all tasks and decisions in line with our quality standards, procedures, and compliance rules,
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 Ensures safe working conditions.
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 Adheres to shift/work scheduling and planning.
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 Participates in team meetings and contributes with new ideas and suggestions to further improve the operations.
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 Helps manage/support peaks and lows in our daily/weekly operations.
 
 
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 </ul>
 
 What Will Make You Successful&hellip;
 
 
 
 <ul>
 <li>
 Demonstrate some experience in retail, direct customer sales and service, or hospitality.
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 Must be a UAE National
 
 
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 </ul>
 #Nespresso
</div>

Coffee Specialist- Al Ain (UAE National)

<div>
 Nestl&eacute; is one of the world&rsquo;s leading food and beverage company, with 2000 global iconic brands and operating in 188 countries.
 
 
 At Nestl&eacute; we work for unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That is our purpose.
 
 
 We are the
 
 Good food, Good
 
 life
 
 
 company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.
 
 
 Get to know us better at
 
 www.nestle.com
 
 
 
 
 Join Nestl&eacute; Team and be a Force For Good!
 
 
 
 We are currently looking for a Brand Communications Specialist to join our Nespresso team
 
 
 Location: &Idot;stanbul
 
 
 Type of contract: Permanent
 
 
 
 As a Brand Communications Specialist, you will have the following responsibilities;
 
 
 
 
 A Day in the Life
 
 
 
 
 Brand &amp; Communication Strategy
 
 
 
 <ul>
 <li>
 Support the development and execution of Nespresso Turkey&rsquo;s annual brand communication plans in line with global brand strategy.
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 Ensure consistent brand identity and messaging across all channels, following Nespresso brand guidelines.
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 Develop and adapt campaign briefs, coordinating with creative and media agencies to deliver impactful local activations.
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 Manage PR(Public Relations), Influencer and Social Media Strategies to strengthen brand equity and consumer engagement.
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 Lead boutique branding projects and local partnerships to amplify brand awareness and visibility.
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 Coordinate internal communication initiatives to ensure alingment acroos all teams.
 
 
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 </ul>
 
 Product Launches &amp; Events
 
 
 
 <ul>
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 Coordinate quarterly product launches (seasonal and limited editions) with cross-functional teams.
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 Organize and execute brand events, activations, and boutique experiences &ndash; from small-scale gatherings to large-scale brand events.
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 Prepare and deliver promotional and PR(Public Relations) materials across online and offline channels.
 
 
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 </ul>
 
 Influencer &amp; PR(Public Relations) Management
 
 
 
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 Lead influencer projects across tiers (celebrity, macro, micro), ensuring measurable impact on awareness and engagement.
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 Manage Influencer agencies to generate earned media, coverage, and storytelling aligned with Nespresso&rsquo;s brand purpose.
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 Establish local sponsorships and collaborations with third parties, building credibility and a positive brand image.
 
 
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 </ul>
 
 Digital &amp; Social Media
 
 
 
 <ul>
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 Oversee content development for social media channels, ensuring relevance and consistency.
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 Collaborate with eCommerce and trade teams to optimize content and campaigns for conversion.
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 Track digital KPIs (Key Performance Indicators) and provide insights on performance, trends, and optimization opportunities.
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 Manage Media and Creative agencies to deliver impactful campaigns and ensure alignment with brand strategy.
 
 
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 </ul>
 
 Project &amp; Budget Management
 
 
 
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 Manage assigned budgets, including annual forecasting, invoice control, reconciliation, and reporting.
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 Provide regular reports and analyses on PR(Public Relations), influencer, and marketing communications activities.
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 Ensure all campaigns comply with internal legal, compliance, and corporate standards.
 
 
 </li>
 </ul>
 
 Sustainability &amp; Corporate Initiatives
 
 
 
 <ul>
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 Lead Nespresso Turkey sustainability communications projects, ensuring KPIs(Key Performance Indicators) are met in line with corporate objectives.
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 Support corporate partnerships and CSR(Corporate Social Responsibility) projects to reinforce brand purpose and community engagement.
 
 
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 </ul>
 
 Email &amp; Push Communications
 
 
 
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 Plan and execute CRM (Customer Relationship Management)communications (email &amp; push) in line with global and local brand strategy.
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 Ensure consistency of tone of voice and visuals across CRM(Customer Relationship Management) channels, aligned with Nespresso brand guidelines.
 </li>
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 Collaborate with Global CRM(Customer Relationship Management) and Local CRM and eCommerce teams to integrate email &amp; push campaigns into broader brand and product launches.
 
 
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 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in marketing communications, PR, or brand management (FMCG(Fast-Moving Consumer Goods) or premium consumer goods preferred).
 </li>
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 Proven track record in managing PR, influencer, and digital/social media campaigns.
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 Experience in product launch management and brand event organization.
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 Strong communication, presentation, and project management skills.
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 Excellent stakeholder management skills, with the ability to work cross-functionally.
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 Fluent in English
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 Bachelor&rsquo;s degree in Business Administration, Marketing, or Communication.
 
 
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 </ul>
 
 What are our employee community values?
 
 
 
 Safety, quality, compliance and respect are pillars for our community existence.
 
 
 Respect is our overaching value in Nestl&eacute;. We RESPECT eachother, others, environment and all life around.
 
 
 We work in a supportive, caring, elevating environment. It is crucial for us to preserve our culture of solidarity.
 
 
 
 What are our working values at Nestl&eacute;?
 
 
 
 Flexible work schedule
 
 
 Hybrid working
 
 
 Multinational experience at one of the world&rsquo;s leading food and beverage company
 
 
 International and domestic career opportunities
 
 
 Development opportunities and trainings
 
 
 Exclusive employee discounts
 
 
 Employee Assistance Program, 24/7 expert support
 
 
 Sport benefit program (benefit from more than 350 sport centers)
 
 
 A paid birthday leave
 
 
 4 weeks paternity leave
 
 
 The Nestl&eacute; Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law.
 
 Be a force for good.
 
 
 
 #Nespresso
</div>

Brand Communications Specialist

Join Nestlé Nespresso SA and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nestlé Nespresso SA

ABOUT_COMPANY

Coffee Specialist- Al Ain (UAE National)

Brand Communications Specialist