Qureos Mentor

New Beginnings

LEGAL ADVOCATENew Beginnings strives to build a meaningful, welcoming, and equitable workplace, inclusive of diverse voices, experiences and perspectives. New Beginnings is an equal opportunity employer. Survivors, Black, Indigenous, people of color, and LGBTQIA+ people strongly encouraged to apply.This is a hybrid position. Applicants need to reside in King County, WA and be able to meet in person in Seattle as needed as well as have a private, quiet space at home from which to provide confidential domestic violence advocacy services to program participantsRESPONSIBILITIES: Provides mobile legal advocacy services, legal information and referrals for survivors of domestic violence in New Beginnings&rsquo; Community Advocacy and Home Safe Programs. Serves as a resource for staff on legal issues affecting domestic violence survivors and represents the agency in relevant community coalitions and meetings.REPORTS TO: CAP (Community Advocacy Program) Co-DirectorHOURS: 36 hours per week, working Monday &ndash; Thursday, 9 hours a day, during core business hours. This position may require employee to work one evening (Wednesday) per week, as needed.COMPENSATION: $34.06 per hour, as a non-exempt employee.BENEFITS: Medical, Dental and Vision Insurance, Generous PTO, Life Insurance; 403b retirement planTO APPLY: Please apply by sending a resume, cover letter and three references to jobs@newbegin.org. Only complete applications will be considered. Selected candidates will be contacted by phone and/or email. We are not able to respond to status inquiries about this position. Interviews will be conducted via ZooRESPONSIBILITIES:Supportive Services<ul><li>Works as part of a Legal Advocate team to provide support, advocacy, information and referrals to survivors of intimate partner violence related to the civil and criminal justice legal systems to New Beginnings program participants.</li><li>Offers ongoing legal support to survivors and accompaniment for legal referral/attorney appointments as needed.</li><li>Works with participants in the Community Advocacy Program and Home Safe Program.</li><li>Meets with participants via phone, Zoom and occasionally in person as needed in Seattle area.</li><li>Maintains strong knowledge of systems and options related to protective orders, criminal, family and immigration law, and other issues that create obstacles for survivors such as debt and a history of eviction or criminal conviction.</li><li>Provides case consultation to the Community Advocacy Program, attends weekly CAP team meetings, and legal advocacy team meetings.</li><li>Meets every other week with supervisor to review caseload, address any questions or concerns and get support.</li><li>Provides case consultation to the Home Safe Program as needed related to legal advocacy.</li><li>Coordinates interpreter or ASL services for non-English speaking and deaf/hard of hearing participants.</li><li>Establishes linkages with victim advocates at local prosecutor&rsquo;s offices, police departments, legal aid agencies and local attorneys/law firms.</li><li>Provides back-up screening, scheduling and attendance coverage for weekly Family Law legal clinic.</li><li>Maintains Address Confidentiality Program certification and enrolls participants as requested.</li><li>Facilitates legal support groups as assigned.</li><li>Provides court accompaniment to survivors via Zoom.</li><li>Processes financial requests for client assistance.</li></ul>Training<ul><li>Trains key stakeholders on legal barriers faced by survivors.</li><li>Provides training about survivor legal issues to volunteers and staff.</li></ul>Data Integrity<ul><li>Enters consistently complete, accurate and appropriate participant and service data into the agency database: Salesforce.</li><li>Contributes information and assistance to complete reports as needed.</li><li>Assists in gathering information and participant files for any audits.</li><li>Responds to meet data needs identified by the Program Director or data staff.</li></ul>Community Networking <ul><li>Maintains extensive knowledge of community and legal resources for the benefit of survivors, sustaining positive working relationships with other agencies.</li><li>Represents the agency at community meetings as assigned, including the Coalition Ending Gender Based Violence Family Law Workgroup and the DVI Regional Task Force.</li></ul>Resource Development <ul><li>Participate in development events and activities as requested by the Program Director.</li><li>Provides program information and stories as needed by the development team to build donor support and pursue funding opportunities.</li></ul>Team Work and Professional Development<ul><li>Actively contributes to a positive team environment to ensure the collaboration needed for provision of high-quality services to survivors.</li><li>Participates in all staff meetings, Community Advocacy Program team meetings, case staffings, 1:1 supervision meetings, legal advocacy team meetings, planning days and agency in-service trainings.</li><li>Attends and documents trainings to ensure compliance with Washington Administrative Code training requirements for domestic violence advocates.</li></ul>QUALIFICATIONS: <ul><li>Commitment to the mission of New Beginnings and to the needs of domestic violence survivors.</li><li>At least two years of experience with providing survivor-centered advocacy related to family law, landlord/tenant law, employment law, the criminal justice system, immigration law, protection orders and no contact orders for victims of domestic violence.</li><li>In depth knowledge of the dynamics of domestic violence and the impact of trauma on survivors and their children.</li><li>In depth knowledge of barriers survivors face accessing the legal system and accessing legal support.</li><li>In depth knowledge of barriers survivors face including debt, eviction and criminal conviction.</li><li>Current knowledge of domestic violence laws, law enforcement and criminal justice responses, and other legal systems which impact survivors of domestic violence and their children.</li><li>Ability to help survivors navigate criminal and civil legal systems, and legal resources.</li><li>English fluency is required.</li><li>Knowledge of immigration law a plus.</li><li>Knowledge of public benefits, and a wide range of community resources a plus.</li><li>&middot; The interest and skill to conduct research on legal issues experienced by domestic violence survivors.</li><li>Strong attention to detail, follow-through and ability to meet deadlines.</li><li>Ability to think critically and communicate effectively both verbally and in writing.</li><li>Demonstrated ability to juggle multiple responsibilities and implement a project to completion.</li><li>Ability to relate to people with a range of backgrounds, identities, perspectives and communication styles.</li><li>Proficient with Microsoft Office applications including Word, Outlook, and Teams as well as Zoom.</li><li>Ability to work as part of a team and the ability to be a self-starter.</li><li>Ability to work remotely and achieve all assigned job tasks with limited supervision.</li><li>Ability to use supervision effectively to gain support and enhance performance.</li><li>Ability to exercise flexibility and creativity in helping survivors overcome various legal barriers.</li><li>Ability to take initiative and maintain accountability to colleagues while providing services in a variety of settings.</li><li>Demonstrated ability to handle crises and multiple responsibilities in a fast-paced environment.</li><li>Ability to maintain participant confidentiality.</li><li>Ability to represent New Beginnings in a professional manner to community partners and the broader public.</li><li>Be able to utilize effective wellness and self-care practices to manage effects of vicarious trauma.</li><li>Must live in King County and possess a valid Washington State driver&rsquo;s license and have access to a reliable personal car.</li><li>Must be able to attend onboarding in Seattle, meet to address technology issues/exchange equipment if needed, and meet with participants as needed in the Seattle area.</li></ul>Extra Benefits:<ul><li>Employee Assistance Program</li><li>Professional Development</li><li>Parental Leave</li><li>Caregiver Support System</li><li>Wellbeing Resources</li><li>Commuter Benefits</li><li>&middot;Adoption Assistance Program</li><li>Flex Spending Account</li><li>Health Savings Account</li><li>Short- and Long-Term Disability</li><li>Life and Accidental Death and Dismemberment Insurance</li><li>Voluntary Critical Insurance and Accident Insurance</li><li>Training and Development</li></ul>Physical Requirements<ul><li>Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.</li></ul>Pay: From $34.06 per hourExpected hours: 36.0 per weekWork Location: Hybrid remote in Seattle, WA 98126

Legal Advocate

DVHopeline Program Manager of AdvocacyThis is a remote position for WA state residents. Applicants will need a private, quiet space at home from which to provide confidential advocacy services to program contacts and check-ins with DVHopeline advocates.New Beginnings strives to build a meaningful, welcoming, and equitable workplace, inclusive of diverse voices, experiences, and perspectives. New Beginnings is an equal opportunity employer. Survivors, Black, Indigenous, people of color, and LGBTQIA+ people strongly encouraged to apply.The DVHopeline (DVHL) is King County&rsquo;s 24/7 centralized domestic violence advocacy support line to anyone experiencing domestic or intimate partner violence, as well as concerned friends, family, or community members who are looking for more support. The vision for the DVHopeline is that each contact will advance survivors&rsquo; journeys to autonomy, safety, and freedom, and strengthen our communities&rsquo; resolve to end gender-based violence.SUMMARY: This is a new position for the DVHopeline team. This role supports the advocacy quality assurance of the DVHopeline Day and Peak shift advocates, and project manages various internal-only projects.REPORTS TO: Assistant Director of Advocacy and Community ProgrammingHOURS: 36 hours per week, remote, 4-day work week; Tuesday-Friday 8am-5pm, 9-hour days. There could be possible variations of 9-hour day due to business need. This position also shares an on-call rotation responsibility with another Program Manager of Advocacy to ensure high quality management of 24-hour support line operations. This is a full-time exempt position.COMPENSATION: $82,507.00, annual salaryBENEFITS: Medical, Dental and Vision Insurance, Generous Paid Time Off, Life Insurance, 403b Retirement PlanTO APPLY:<ul><li>We welcome people from all cultures and backgrounds, and we strongly encourage applications from survivors of domestic violence, people of color, immigrants, refugees, people with disabilities, members of LGBTQIA+ community, and people from other underrepresented and historically marginalized groups.</li><li>Email resume and cover letter to jobs@newbegin.org by March 31, 2026, including three professional references.</li><li>Please address in your cover letter your interest in this position and how your experience fits with these job responsibilities, with a particular emphasis on domestic violence advocacy experience, how you have integrated trauma-informed and client-centered approaches into your work. Only complete applications will be given full consideration.</li><li>New Beginnings conducts background checks for all positions and will discuss results with applicants as needed.</li></ul>WORK DUTIES/ROLE:Staff Management:<ul><li>Provides professional development supervision to full-time and relief advocates, along with supporting 1:1 debriefing on contacts.</li><li>Facilitates and leads monthly shift meetings.</li><li>Ensures adherence to agency policies and DVHL program procedures.</li><li>Coordinates Advocate-Led meetings to help promote collective spaces around peer support.</li><li>Coordinates with the DVHL Assistant Director of Advocacy and Data to ensure that DVHopeline is fully staffed, including participation in the on-call process, and that quality services are always provided. On-call supervisor receives callouts from advocates unable to work, must contact relief advocates for urgent shift coverage needs, troubleshoot systems and tech issues, and case consult support for mandatory reporting. For on-call needs, advocates typically reached out between the hours of 6am-11pm.</li><li>Participates and assists with onboarding new DVHopeline Advocates, which will include coordination of training.</li><li>Assists with implementing quality assurance with monitoring calls that advocates are supporting on the DVHL.</li><li>Provides quality assurance and feedback to direct reports for electronic referrals, DVCHAP assessments, and ACP applications, and all other contact engagement records.</li><li>Monitors and interacts with various Teams chats to address technology issues, ensures breaks are adhered to in a timely manner, and greet at arrival and departure of shift.</li></ul>Supportive Services:This position supports contacts with advocacy because managing the DVHL call volume is a program prioritization. Contacts can include individuals experiencing any form of gender-based violence.<ul><li>Explores additional service needs of contacts and facilitates appropriate referrals to relevant gender-based violence and other organizations.</li><li>Provides information and support to friends, family, employers, human service and medical professionals seeking to support domestic violence survivors.</li><li>Incorporates survivor-centered, trauma informed and culturally responsive best practices into supportive services.</li><li>Coordinates interpreter services for DVHopeline contacts, as needed.</li><li>Complete Address Confidentiality Program (ACP) applications, Domestic Violence Coordinated Housing Access Point assessments, and Community Advocacy Program referrals for contacts.</li></ul>Data Entry:<ul><li>Consistently enters complete, accurate and appropriate service data into the agency databases.</li><li>Responds to meet data needs identified by the Program and Assistant Directors.</li><li>Tracking and entering direct report&rsquo;s training log entries into InfoNet monthly.</li><li>Provides program information and stories as needed by Program Director to maintain and pursue funding opportunities.</li></ul>Teamwork and Professional Development:<ul><li>Actively contributes to a positive team environment to ensure the collaboration needed for provision of high-quality services to survivors.</li><li>Actively participates in DVHopeline team meetings, 1:1 supervision, and other activities as required.</li><li>Attends and documents training to ensure compliance with Washington Administrative Code annual training requirements for domestic violence advocates and supervisors.</li><li>Completes administrative or other tasks as requested by the DVHL Program and Assistant Directors, exhibiting flexibility and responsiveness to unanticipated needs.</li></ul>QUALIFICATIONS:<ul><li>Minimum of five years of providing domestic violence and survivor-centered advocacy and demonstrated knowledge around housing advocacy, gender-based violence education, legal advocacy, safety planning, and parenting support.</li><li>At least one year of supervisory experience providing trauma-informed supervision geared toward support and growth is preferred.</li><li>Proven extensive experience navigating community systems and resources in metropolitan Western Washington, especially King and Pierce Counties.</li><li>Proven project management, analytical and problem-solving skills with the ability to be flexible.</li><li>Proven facilitation and conflict resolution skills and ability to exercise considerable independent judgment and skill.</li><li>Willingness to learn about and promote equity and social justice within and outside of New Beginnings.</li><li>Ability to work individually in a self-directed manner and as part of a team and promote teamwork among staff.</li><li>Ability to maintain participant confidentiality.</li><li>Ability to use personal supervision constructively for support and growth.</li><li>Willingness to become proficient with Microsoft Office applications, especially Outlook, OneNote, and Word Document.</li></ul>Extra Benefits:<ul><li>Employee Assistance Program</li><li>Professional Development</li><li>Parental Leave</li><li>Caregiver Support System</li><li>Wellbeing Resources</li><li>Commuter Benefits</li><li>Adoption Assistance Program</li><li>Flex Spending Account</li><li>Health Savings Account</li><li>Short- and Long-Term Disability</li><li>Life and Accidental Death and Dismemberment Insurance</li><li>Voluntary Critical Insurance and Accident Insurance</li><li>Training and Development</li></ul>Physical Requirements:<ul><li>Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at time.</li></ul>Pay: From $82,507.00 per yearWork Location: Hybrid remote in Seattle, WA 98126

DVHopeline Program Manager of Advocacy (AD ACP)

DVHopeline Program Manager of AdvocacyThis is a remote position for WA state residents. Applicants will need a private, quiet space at home from which to provide confidential advocacy services to program contacts and check-ins with DVHopeline advocates.New Beginnings strives to build a meaningful, welcoming, and equitable workplace, inclusive of diverse voices, experiences, and perspectives. New Beginnings is an equal opportunity employer. Survivors, Black, Indigenous, people of color, and LGBTQIA+ people strongly encouraged to apply.The DVHopeline (DVHL) is King County&rsquo;s 24/7 centralized domestic violence advocacy support line to anyone experiencing domestic or intimate partner violence, as well as concerned friends, family, or community members who are looking for more support. The vision for the DVHopeline is that each contact will advance survivors&rsquo; journeys to autonomy, safety, and freedom, and strengthen our communities&rsquo; resolve to end gender-based violence.SUMMARY: This is a new position for the DVHopeline team. This role supports the advocacy quality assurance of the DVHopeline Swing and Relief shift advocates, and project manages various internal-only projects.REPORTS TO: Assistant Director of Advocacy and DataHOURS: 36 hours per week, remote, 4-day work week; Sunday-Wednesday 2pm-11pm, 9-hour shifts. There could be a possible variation of 9-hour day due to business need. This position also shares an on-call rotation responsibility with another Program Manager of Advocacy to ensure high quality management of 24-hour support line operations. This is a full-time exempt position.COMPENSATION: $82,507.00, annual salaryBENEFITS: Medical, Dental and Vision Insurance, Generous Paid Time Off, Life Insurance, 403b Retirement PlanTO APPLY:<ul><li>We welcome people from all cultures and backgrounds, and we strongly encourage applications from survivors of domestic violence, people of color, immigrants, refugees, people with disabilities, members of LGBTQIA+ community, and people from other underrepresented and historically marginalized groups.</li><li>Email resume and cover letter to jobs@newbegin.org by March 31, 2026, including three professional references.</li><li>Please address in your cover letter your interest in this position and how your experience fits with these job responsibilities, with a particular emphasis on domestic violence advocacy experience, how you have integrated trauma-informed and client-centered approaches into your work. Only complete applications will be given full consideration.</li><li>New Beginnings conducts background checks for all positions and will discuss results with applicants as needed.</li></ul>WORK DUTIES/ROLE:Staff Management:<ul><li>Provides professional development supervision to full-time and relief advocates, along with supporting 1:1 debriefing on contacts.</li><li>Facilitates and leads monthly shift meetings.</li><li>Ensures adherence to agency policies and DVHL program procedures.</li><li>Coordinates Advocate-Led meetings to help promote collective spaces around peer support.</li><li>Coordinates with the DVHL Assistant Director of Advocacy and Data to ensure that DVHopeline is fully staffed, including participation in the on-call process, and that quality services are always provided. On-call supervisor receives callouts from advocates unable to work, must contact relief advocates for urgent shift coverage needs, troubleshoot systems and tech issues, and case consult support for mandatory reporting. For on-call needs, advocates typically reached out between the hours of 6am-11pm.</li><li>Participates and assists with onboarding new DVHopeline Advocates, which will include coordination of training.</li><li>Assists with implementing quality assurance with monitoring calls that advocates are supporting on the DVHL.</li><li>Provides quality assurance and feedback to direct reports for electronic referrals, DVCHAP assessments, and ACP applications, and all other contact engagement records.</li><li>Monitors and interacts with various Teams chats to address technology issues, ensures breaks are adhered to in a timely manner, and greet at arrival and departure of shift.</li></ul>Supportive Services:This position supports contacts with advocacy because managing the DVHL call volume is a program prioritization. Contacts can include individuals experiencing any form of gender-based violence.<ul><li>Explores additional service needs of contacts and facilitates appropriate referrals to relevant gender-based violence and other organizations.</li><li>Provides information and support to friends, family, employers, human service and medical professionals seeking to support domestic violence survivors.</li><li>Incorporates survivor-centered, trauma informed and culturally responsive best practices into supportive services.</li><li>Coordinates interpreter services for DVHopeline contacts, as needed.</li><li>Complete Address Confidentiality Program (ACP) applications, Domestic Violence Coordinated Housing Access Point assessments, and Community Advocacy Program referrals for contacts.</li></ul>Data Entry:<ul><li>Consistently enters complete, accurate and appropriate service data into the agency databases.</li><li>Responds to meet data needs identified by the Program and Assistant Directors.</li><li>Tracking and entering direct report&rsquo;s training log entries into InfoNet monthly.</li><li>Provides program information and stories as needed by Program Director to maintain and pursue funding opportunities.</li></ul>Team-Work and Professional Development:<ul><li>Actively contributes to a positive team environment to ensure the collaboration needed for provision of high-quality services to survivors.</li><li>Actively participates in DVHopeline team meetings, 1:1 supervision, and other activities as required.</li><li>Attends and documents training to ensure compliance with Washington Administrative Code annual training requirements for domestic violence advocates and supervisors.</li><li>Completes administrative or other tasks as requested by the DVHL Program and Assistant Directors, exhibiting flexibility and responsiveness to unanticipated needs.</li></ul>QUALIFICATIONS:<ul><li>Minimum of five years of providing domestic violence and survivor-centered advocacy and demonstrated knowledge around housing advocacy, gender-based violence education, legal advocacy, safety planning, and parenting support.</li><li>At least one year of supervisory experience providing trauma-informed supervision geared toward support and growth is preferred.</li><li>Proven extensive experience navigating community systems and resources in metropolitan Western Washington, especially King and Pierce Counties.</li><li>Proven project management, analytical and problem-solving skills with the ability to be flexible.</li><li>Proven facilitation and conflict resolution skills and ability to exercise considerable independent judgment and skill.</li><li>Willingness to learn about and promote equity and social justice within and outside of New Beginnings.</li><li>Ability to work individually in a self-directed manner and as part of a team and promote teamwork among staff.</li><li>Ability to maintain participant confidentiality.</li><li>Ability to use personal supervision constructively for support and growth.</li><li>Willingness to become proficient with Microsoft Office applications, especially Outlook, OneNote, and Word Document.</li></ul>Extra Benefits:<ul><li>Employee Assistance Program</li><li>Professional Development</li><li>Parental Leave</li><li>Caregiver Support System</li><li>&middot;ellbeing Resources</li><li>Commuter Benefits</li><li>Adoption Assistance Program</li><li>Flex Spending Account</li><li>Health Savings Account</li><li>Short- and Long-Term Disability</li><li>Life and Accidental Death and Dismemberment Insurance</li><li>Voluntary Critical Insurance and Accident Insurance</li><li>Training and Development</li></ul>Physical Requirements:<ul><li>Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at time.</li></ul>Pay: From $82,507.00 per yearWork Location: Hybrid remote in Seattle, WA 98126

DVHopeline Program Manager of Advocacy

Join New Beginnings and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

New Beginnings

About Company

Legal Advocate

DVHopeline Program Manager of Advocacy (AD ACP)

DVHopeline Program Manager of Advocacy