Qureos Mentor

New Country Healthcare

<div>
 
 
 About NCH
 
 : At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.
 
 
 At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence.
 
 
 
 
 
 
 Culture at NCH
 
 : At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritises sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 
 The Product Specialist promotes NCH&rsquo;s healthcare portfolio by building trusted scientific partnerships with healthcare professionals and ensuring ethical and evidence-based product promotion. The role combines scientific expertise with commercial acumen to achieve effective brand positioning, full compliance with UAE regulations, and alignment with company standards.
 
 
 In addition to daily field activities, the Product Specialist contributes to product launch readiness, clinical and real-world evidence initiatives, and internal capability building through mentoring and collaboration with Medical, Marketing, and Regulatory teams. The role also uses both in-person and digital engagement channels to enhance reach, maintain consistent communication, and strengthen the quality of scientific dialogue.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 Territory Management and Sales Planning
 
 
 <ul>
 <li>
 Develop and execute a territory plan aligned with brand and business objectives.
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 Prepare structured call plans ensuring effective frequency, reach, and quality of healthcare professional visits.
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 Record all field activities in the CRM system accurately and on time.
 </li>
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 Monitor sales, activity KPIs, and market coverage, recommending corrective actions where needed.
 </li>
 </ul>
 
 
 Scientific Promotion and Customer Engagement
 
 
 <ul>
 <li>
 Deliver accurate, evidence-based, and approved product information to healthcare professionals through structured detailing and presentations.
 </li>
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 Conduct scientific discussions that enhance understanding of product benefits and therapeutic value.
 </li>
 <li>
 Support disease awareness and patient education initiatives in collaboration with Marketing and Medical Affairs.
 </li>
 <li>
 Engage with healthcare professionals through both face-to-face and digital channels, including virtual detailing, webinars, and remote meetings, ensuring consistent scientific messaging and compliance.
 </li>
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 Ensure all promotional activities comply with MOHAP, DHA, and company's ethical standards.
 </li>
 </ul>
 
 
 Relationship Management and KOL Development
 
 
 <ul>
 <li>
 Build and sustain professional, trust-based relationships with key opinion leaders, prescribers, and pharmacists.
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 Identify and engage emerging healthcare influencers within assigned therapeutic areas.
 </li>
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 Act as a reliable partner for scientific exchange and an ambassador of NCH and dedicated brand values in the field.
 </li>
 <li>
 Provide structured feedback and actionable insights from stakeholder interactions to internal teams.
 </li>
 <li>
 Engage with healthcare professionals through both face-to-face and digital channels, including virtual detailing, webinars, and remote meetings, ensuring consistent scientific messaging and compliance.
 </li>
 </ul>
 
 
 Market Intelligence and Data Reporting
 
 
 <ul>
 <li>
 Track competitor activities, prescribing trends, and customer behaviour to identify opportunities and risks.
 </li>
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 Gather and communicate field insights to the Brand Manager, Medical Affairs, and cross-functional teams.
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 Use CRM and analytics tools to evaluate performance, pipeline progress, and business impact.
 </li>
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 Support product pre-launch and launch readiness activities, including mapping of early adopters, stakeholder engagement plans, and feedback on promotional materials and training needs.
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 </ul>
 
 
 Events, Training, and Professional Education
 
 
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 Represent NCH at scientific congresses, professional meetings, and educational events.
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 Support the organisation and execution of medical education activities, workshops, and round tables.
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 Engage in continuous learning to maintain scientific expertise, sales skills, and market awareness.
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 Provide internal training and mentoring to field colleagues, sharing product knowledge, scientific updates, and best practices to strengthen team capability.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration and Compliance
 
 
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 <li>
 Collaborate with Marketing, Regulatory Affairs, and Medical Affairs to ensure aligned, compliant communication.
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 <li>
 Participate in cross-functional projects that enhance portfolio visibility and customer experience.
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 <li>
 Uphold NCH&rsquo;s values of Client-Centricity, Integrity, Collaboration, Trust, and Practicality in all professional interactions
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 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Pharmacy, Medicine, or a related scientific field; a postgraduate qualification in Business or Life Sciences is an advantage.
 </li>
 <li>
 4 to 6 years of experience in pharmaceutical, nutraceutical, or healthcare sales within the GCC, preferably with exposure to hospital or specialty care settings.
 </li>
 <li>
 Proven track record of achieving sales objectives and maintaining strong relationships with healthcare professionals.
 </li>
 <li>
 Demonstrated understanding of territory management, customer segmentation, and account planning.
 </li>
 <li>
 Valid UAE driving licence and readiness to travel within the assigned region..
 </li>
 </ul>
 
 
 Technical &amp; Functional Skills
 
 
 <ul>
 <li>
 Strong knowledge of therapeutic concepts and ability to communicate complex scientific data clearly and accurately.
 </li>
 <li>
 Proficiency in CRM platforms for call planning, pipeline management, and activity reporting.
 </li>
 <li>
 Capability to analyse market data, interpret trends, and identify actionable opportunities.
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 Competence in preparing and delivering professional scientific presentations and digital engagements.
 </li>
 <li>
 Solid understanding of UAE regulatory and compliance requirements governing pharmaceutical promotion.
 </li>
 <li>
 Familiarity with cross-functional collaboration processes involving Marketing, Medical Affairs, and Regulatory teams..
 </li>
 </ul>
 
 
 Soft Skills &amp; Competencies
 
 
 <ul>
 <li>
 Client-Centric &amp; Empathy-Led: Builds trusted relationships through active listening, responsiveness, and genuine care for customer needs.
 </li>
 <li>
 Result-Driven &amp; Integrity-Focused: Demonstrates accountability, resilience, and commitment to achieving results without compromising ethics.
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 Collaborate with Agility &amp; Teamwork: Works effectively across departments and adapts quickly to evolving business priorities.
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 Trust &amp; Partnership: Acts with honesty, reliability, and transparency, strengthening long-term partnerships with healthcare professionals.
 </li>
 <li>
 Simplicity &amp; Practicality: Communicates clearly, solves problems pragmatically, and focuses on actions that deliver measurable value.
 </li>
 </ul>
 
 
 
 
 
 
 Why Join Us:
 
 
 
 
 Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do. You&rsquo;ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual&rsquo;s unique contributions. We offer:
 
 <ul>
 <li>
 Exciting career growth opportunities in a company at the forefront of healthcare and technology
 </li>
 <li>
 A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support
 </li>
 </ul>
 
 Be part of a culture that&rsquo;s committed to empowering talent, embracing innovation, and building success together.
 
</div>

Product Specialist - Dubai & NE

<div>
 
 
 
 About NCH:
 
 
 
 
 At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.
 
 
 At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence.
 
 
 
 Culture at NCH:
 
 
 
 At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritises sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.
 
 
 
 
 
 
 
 Position Overview
 
 
 
 
 The Finance Business Partner (FBP) acts as a strategic advisor and performance enabler, connecting financial insights with business decisions across sales, marketing, supply chain, and operations. The role is responsible for driving planning, forecasting, and profitability analysis while ensuring decisions are grounded in sound financial principles and aligned with NCH&rsquo;s growth objectives.
 
 
 Working closely with department heads and the Finance Director, the FBP provides forward-looking analysis, identifies opportunities to improve margins and cost efficiency, and ensures that budgets, forecasts, and KPIs accurately reflect operational realities. The position combines analytical rigour with commercial acumen, translating complex data into actionable insights that enhance business performance and accountability.
 
 
 The FBP is expected to uphold the highest standards of integrity, transparency, and partnership, promoting a culture of collaboration and practical problem-solving in line with NCH&rsquo;s financial governance framework and corporate values.
 
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 
 Financial Planning, Budgeting and Forecasting
 
 
 <ul>
 <li>
 Lead the annual budgeting and rolling forecasting process across revenue, gross margin, operating expenses, and cash flow.
 </li>
 <li>
 Develop driver-based financial models integrating volume, pricing, promotional investments, and cost of goods sold.
 </li>
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 Challenge assumptions and validate departmental budgets to ensure accuracy and accountability.
 </li>
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 Provide scenario planning and sensitivity analysis to support management decision-making.
 </li>
 </ul>
 
 
 Business Performance and Analytics
 
 
 <ul>
 <li>
 Deliver monthly and quarterly performance packs highlighting trends, risks, and opportunities.
 </li>
 <li>
 Conduct deep-dive variance analysis to explain deviations in sales, margins, and operating costs.
 </li>
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 Track key performance indicators (KPIs) including profitability by SKU, A&amp;P ROI, working capital days, and cash conversion cycle.
 </li>
 <li>
 Identify margin leakage and recommend corrective actions on pricing, mix, and productivity.
 </li>
 </ul>
 
 
 Commercial Decision Support and Business Partnering
 
 
 <ul>
 <li>
 Act as a strategic partner to Sales, Marketing, Supply Chain, and Operations teams to drive performance and profitability.
 </li>
 <li>
 Support commercial decisions related to pricing, promotions, customer contracts, and new product launches.
 </li>
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 Participate in business case reviews, tender evaluations, and investment proposals to ensure commercial soundness.
 </li>
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 Provide financial coaching and training to non-finance managers to build financial literacy and accountability.
 </li>
 </ul>
 
 
 Pricing, Costing and Governance
 
 
 <ul>
 <li>
 Develop and monitor pricing models and margin analysis to guide pricing strategies and adjustments.
 </li>
 <li>
 Support costing reviews, overhead allocations, and standard cost maintenance within ERP systems.
 </li>
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 Partner with supply chain to identify cost-saving opportunities through yield optimisation, freight efficiency, and process improvements.
 </li>
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 Maintain financial governance by ensuring adherence to NCH&rsquo;s costing, approval, and compliance policies.
 </li>
 </ul>
 
 
 Working Capital and Cash Flow Management
 
 
 <ul>
 <li>
 Build and maintain rolling cash flow forecasts integrating collections, payables, and inventory data.
 </li>
 <li>
 Monitor and optimise working capital KPIs (DSO, DPO, inventory turns) to enhance liquidity and cash discipline.
 </li>
 <li>
 Collaborate with finance operations to align cash forecasting with business cycles and sourcing plans.
 </li>
 </ul>
 
 
 Financial Reporting and Systems
 
 
 <ul>
 <li>
 Prepare management reports and presentations for the Executive Team and Board, ensuring accuracy, insight, and clarity.
 </li>
 <li>
 Design and maintain dashboards (Power BI or similar) to visualise financial and operational drivers.
 </li>
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 Ensure consistency of data across financial and management reporting, linking ERP (Microsoft Dynamics 365) with analytics tools.
 </li>
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 Contribute to system enhancements and data governance initiatives to improve reporting efficiency.
 </li>
 </ul>
 
 
 Continuous Improvement and Stakeholder Collaboration
 
 
 <ul>
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 Drive simplification, automation, and standardisation of financial processes across business units.
 </li>
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 Collaborate closely with cross-functional teams to ensure transparency and accuracy in business performance metrics.
 </li>
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 Support the Finance Director in strategic projects, policy reviews, and process optimisation.
 </li>
 <li>
 Promote a culture of partnership, agility, and accountability in line with NCH&rsquo;s values and performance standards.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or Business Administration; a professional qualification such as ACCA, CPA, or CMA is required.
 </li>
 <li>
 Minimum 7 - 10 years of progressive experience in financial planning, performance management, or business partnering roles.
 </li>
 <li>
 Proven track record in FMCG, consumer goods, or distribution industries with strong exposure to commercial operations.
 </li>
 <li>
 Demonstrated experience in budgeting, forecasting, profitability analysis, and strategic decision support.
 </li>
 <li>
 Hands-on experience with ERP systems (Microsoft Dynamics 365) and business intelligence tools such as Power BI or Tableau.
 </li>
 <li>
 Experience in managing cross-functional planning processes and working with senior management teams.
 </li>
 </ul>
 
 
 Technical &amp; Functional Skills
 
 
 <ul>
 <li>
 Strong capability in financial modelling, sensitivity analysis, and business case evaluation.
 </li>
 <li>
 Advanced proficiency in Microsoft Excel, including pivot tables, macros, and Power Query.
 </li>
 <li>
 Expertise in developing driver-based forecasts, variance analysis, and scenario simulations.
 </li>
 <li>
 Ability to interpret complex data and communicate financial implications clearly to non-finance stakeholders.
 </li>
 <li>
 Deep understanding of management reporting, cost allocation, margin analysis, and working capital optimisation.
 </li>
 <li>
 Knowledge of UAE VAT, Corporate Tax, and financial compliance frameworks.
 </li>
 <li>
 Strong presentation and storytelling skills, capable of translating numbers into actionable insights.
 </li>
 </ul>
 
 
 Soft Skills &amp; Competencies
 
 
 <ul>
 <li>
 Result-Driven &amp; Integrity-Focused: demonstrates ownership, delivers accurate insights, and upholds ethical and compliance standards.
 </li>
 <li>
 Collaborative &amp; Agile: partners effectively across departments, adapts to changing business needs, and supports informed decision-making.
 </li>
 <li>
 Trust &amp; Partnership: builds credibility and strong relationships with commercial, supply chain, and leadership teams.
 </li>
 <li>
 Simplicity &amp; Practicality: delivers insights that are clear, actionable, and aligned with business priorities.
 </li>
 <li>
 Strategic thinker with strong business acumen and attention to operational detail.
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to influence at multiple levels.
 </li>
 <li>
 Proactive, analytical, and solution-oriented, with a continuous improvement mindset.
 </li>
 </ul>
 
 
 
 
 
 
 Why Join Us:
 
 
 
 
 Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do. You&rsquo;ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual&rsquo;s unique contributions. We offer:
 
 <ul>
 <li>
 Exciting career growth opportunities in a company at the forefront of healthcare and technology
 </li>
 <li>
 A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support
 </li>
 </ul>
 
 Be part of a culture that&rsquo;s committed to empowering talent, embracing innovation, and building success together.
 
</div>

Finance Business Partner

Join New Country Healthcare and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

New Country Healthcare

ABOUT_COMPANY

Product Specialist - Dubai & NE

Finance Business Partner