Qureos Mentor

New York Blood Center

<div>Responsibilities:
<div>
This position is responsible for ensuring the efficient, timely delivery and pick-up of blood and blood products by directing workflow management, overtime management and driver productivity. Works to ensure that all collection locations operate on time and are well stocked with all of the supplies and equipment required for a successful drive.</div><ul><li>
Monitors schedules, vehicles, dispatches drivers, and directs pickups or deliveries.</li><li>
Coordinates drivers and operations to meet time parameters on all shipments, pickups, donor centers, and blood drives.</li><li>
Assists mobile drivers as needed to ensure drive starts, and breakdown are completed on time.</li><li>
Report vehicle and fleet equipment issues, communicating DVIR&rsquo;s, coordinating with mechanic shops and towing providers.
</li><li>Ensure blood drive vehicles are operational, loaded, and ready to depart on time.</li><li>
Monitor drivers&rsquo; departure and arrival time for blood drives and communicate all delays via email.</li><li>
Manages safety compliance by ensuring accidents forms are completed and reported in a timely manner.</li><li>
Maintains and reviews driver records and documents including spreadsheets and ensuring their accuracy before submission.</li><li>
Monitors and documents employee activity to ensure compliance with policies and procedures.
</li><li>Resolve customer service issues by partnering with internal departments to develop and implement a satisfactory solution.</li><li>
Manages communications via dispatch base phone or email between the business unit and drivers.</li><li>
Monitors and reports on radio communications from the NYC Office of Emergency Management.</li></ul>
Qualifications:
<div><b>
Education:</b></div><ul><li>
High School Diploma or equivalent, some college coursework preferred.</li></ul><div><b>
Experience:</b></div><ul><li>
Three years of experience in directing staff, office management or dispatcher is required.</li></ul><div><b>
Knowledge:</b></div><ul><li>
Knowledge of DOT regulations (hours of service).</li><li>
Knowledge of computerized and mobile communication systems.</li><li>
Basic Knowledge of Microsoft Office.</li></ul><div></div><div><br>
For applicants who will perform this position in New York City or Westchester County, the proposed hourly salary is $28.00/hr. to $30.00/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant&rsquo;s skills, job-related knowledge, and experience.</div><div></div><div><b><br>
Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.</b></div>
Overview:
<div>
Founded in 1964, <b>New York Blood Center (NYBC)</b> has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe&rsquo;s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.</div></div>

Dispatcher

<div>Responsibilities:
<h2 class="jobSectionHeader"><b>What we offer:
</b></h2><ul><li><b>Competitive Pay:</b> Annual Salary $58,434.37 and performance-based incentive program.All salaries are pursuant to Local 202 Collective Bargaining Agreement.</li><li><b>
Paid Training:</b> We offer a comprehensive training program to set the candidate up for success in this role as well as long-term career development.</li><li><b>
Comprehensive Benefits Package: </b>Union Medical/Dental (No Cost to Employee), Vision, Flexible Spending Account, Tuition Reimbursement, 403 (b) Retirement Plan, Annual incentive plan based upon blood collection goal achievement, 15 Vacation Days, 12 Sick Days and 6 Holidays.</li><li><b>
Make a Difference: </b>Be a crucial part of our mission to save lives and support our community.</li><li><b>
Growth Opportunities:</b> Gain valuable experience and advance in a supportive environment.</li></ul><h2 class="jobSectionHeader"><b>
About the role:</b></h2><div>
As an Account Manager, you will play a vital role in supporting NYBCe's life-saving mission by achieving individual monthly and annual blood donation collection goals within your assigned territory. You will engage with the local community by contacting coordinators at schools, community centers, and local businesses to maintain and expand existing accounts while also seeking new opportunities for blood drives. This position is critical in reaching our blood collection targets through effective recruitment strategies and various tools and techniques. The account manager will focus on building and maintaining strong customer relationships and executing collection strategies to optimize NYBCe resources.</div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do:</b></h2><ul><li><b>
Hit Your Collection Goals:</b> Work towards monthly targets while maximizing NYBCe&rsquo;s resources.</li><li><b>
Plan Effective Blood Drives:</b> Partner with internal and external customers to organize effective blood drives, ensuring smooth operations and clear communication with everyone involved.</li><li><b>
Build Strong Customer Relationships:</b> Develop and nurture lasting connections with your accounts to meet blood collection objectives.</li><li><b>
Promote and Market:</b> Drive new account creation and expand existing drives through dynamic marketing programs.
</li><li><b>Grow and Expand:</b> By educating the community about the importance of blood donations, strengthen existing relationships, uncover new business possibilities with existing accounts, seek out new accounts, and explore new market segments.
</li><li><b>Execute and Report:</b> Implement our collections strategy, generate insightful reports, and find ways to boost collection volumes while keeping service levels high.</li><li><b>
Enhance NYBCe&rsquo;s Presence:</b> Boost our visibility by engaging with the community through events, memberships, and other opportunities.</li><li><b>
Collaborate for Success:</b> Work closely with key accounts and the NYBCe&rsquo;s Customer Service Team to identify and act on growth opportunities for our products and services.</li><li><b>
Monitor and Adjust:</b> Create plans, allocate resources, and track progress to ensure customer satisfaction and successful blood drives. Make adjustments as needed to keep everything running smoothly.</li><li><b>
Optimize Resources:</b> Monitor blood drive progress to ensure we use NYBCe&rsquo;s resources effectively and meet our monthly and yearly efficiency goals.</li><li><b>
Continuous Improvement:</b> Be a part of an organization that is dedicated to listening to the team&rsquo;s ideas on ways to improve processes and creating new tools to help you succeed.</li></ul>
Qualifications:
<h2 class="jobSectionHeader"><b>What you'll need:</b></h2><ul><li>
Bachelor's Degree or equivalent combination of education and experience.</li><li>
Minimum two years of experience in sales, marketing, communications, customer service, or a related field.</li><li>
Must have a reliable vehicle and a valid driver's license.</li><li>
Bilingual skills are preferred.</li><li>
Ability to lift more than 50 lbs. when needed.</li></ul>
Overview:
<div>
Founded in 1964, <b>New York Blood Center (NYBC)</b> has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe&rsquo;s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.</div></div>

Territory Account Representative/Account Manager- New Jersey

Join New York Blood Center and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

New York Blood Center

About Company

Dispatcher

Territory Account Representative/Account Manager- New Jersey