Urwah Admin

New York University

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Director, IT Operations and Service Management reporting to the Chief Information Officer.</div><div></div><div><br>
The Director, IT Operations and Service Management provides leadership for the delivery, performance, and continuous improvement of IT services at NYU Abu Dhabi. This role is accountable for ensuring that technology services are reliable, user-centered, scalable, and operationally sustainable, directly enabling the university&rsquo;s academic, research, and administrative missions.</div><div></div><div><br>
Serving as the operational service owner, the Director assumes responsibility for IT services as they transition from design and build into steady-state operations. The role leads IT Service Management (ITSM), service desk operations, incident and problem management, change enablement, and service performance governance. A core objective is to deliver a highly effective, tiered support and service management model that prioritizes early resolution, strong operational ownership, and well-governed escalation aligned with service maturity and design intent.</div><div></div><div><br>
This role builds and leads a best-in-class, dynamic IT operations organization. The Director fosters a culture of trust, accountability, continuous learning, and service excellence, empowering teams with clear frameworks, meaningful metrics, and the authority to act. Through strong leadership, data-driven decision-making, and user-centric service design, the role ensures IT Operations functions not merely as a reactive support organization, but as a strategic partner to the institution.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>
Lead and manage the full suite of IT operational functions including service management, incident response, problem resolution, change management, service request fulfillment, and enterprise support operations. Establish and maintain service delivery frameworks, SLAs, and KPIs to ensure reliability, stability, and responsiveness. Oversee operational dashboards and reporting to drive continuous improvement, strengthen service quality, and ensure user satisfaction across faculty, students, staff, and researchers</li><li>
Manage the daily operation, maintenance, and lifecycle of the university&rsquo;s core IT infrastructure including data center systems, cloud and hybrid services, enterprise networks, storage, backup, unified communications, and endpoint technologies. Lead proactive capacity planning, performance monitoring, patching, upgrades, and lifecycle refresh programs to ensure resilient, secure, and modern systems that support NYUAD&rsquo;s mission</li><li>
Ensure all new technology solutions and infrastructure projects transition effectively into steady-state support. Establish operational readiness artifacts including runbooks, support models, asset documentation, disaster recovery procedures, and knowledge bases. Collaborate with Architecture, Engineering, and Information Security to ensure supportability, compliance, cohesive handover processes, and ongoing operational sustainability</li><li>
Coordinate with NYU IT (NYU Global Partners) to align local systems, processes, standards, and service frameworks with global platforms. Facilitate integration, consistency, and interoperability across campus and global environments. Communicate local needs, ensure adherence to global standards where applicable, and support unified user experiences across the global university network</li><li>
Develop and enforce ITSM policies, governance practices, and operational standards that support reliable service execution. Enhance ITIL-aligned processes for change governance, configuration management, service catalog development, and continuous improvement. Establish operational KPIs and review mechanisms to ensure compliance, efficiency, and quality across all service domains</li><li>
Lead and manage the IT Operations and Service Management department, overseeing personnel, budget utilization, vendor relationships, and internal operations. Recruit, develop, and mentor technical and service-delivery professionals. Foster high performance, accountability, and a culture of operational excellence, ensuring teams have the skills, support structures, and resources necessary to deliver dependable services</li></ul>
Qualifications:
<div><b>
Required Education:</b></div><ul><li>
Bachelor's degree in Computer Science, Information Technology, Engineering, or diploma in a related field or 25+ years of relevant industry experience</li></ul><div><b>
Preferred Education:</b></div><ul><li>
Master's degree in Computer Science, Engineering, Business Administration (MBA), or a related field</li></ul><div><b>
Required Experience:</b></div><ul><li>
10+ years of progressive experience in IT operations, service management, infrastructure operations, or enterprise support in large-scale academic or enterprise environments</li><li>
5+ years in a senior leadership or directorial role with responsibility for IT operations, service management, infrastructure reliability, and team leadership</li><li>
Extensive experience managing enterprise networks, data center operations, cloud and hybrid infrastructures, endpoint technologies, unified communications, and backup/DR systems</li><li>
Demonstrated leadership in operational lifecycle management, capacity planning, reliability improvement, and the execution of campus-wide or enterprise infrastructure projects</li><li>
Strong background in vendor management, contract negotiation, and operational procurement workflows</li><li>
Extensive experience managing multi-disciplinary operations and service-delivery teams, ensuring reliable and high-quality IT support</li><li>
Demonstrated experience in leading cross-functional technical teams and delivering complex IT infrastructure projects in a dynamic, enterprise environment</li><li>
Proven track record of overseeing infrastructure operations, service performance, and large-scale system lifecycle programs</li><li>
Deep understanding of service transition, ITSM frameworks, operational governance, and support model design</li><li>
Ability to translate institutional objectives into operational strategies, process improvements, and service-aligned operational frameworks</li><li><div>
Deep expertise in IT service management frameworks (ITIL) and operational governance principles</div></li><li><div>
Strong understanding of scalable, secure, and resilient systems operation and enterprise infrastructure management</div></li><li>
Broad knowledge of cloud architectures, hybrid environments, and systems integration in operational contexts</li><li>
Comprehensive understanding of networking, cybersecurity fundamentals, identity and access management, and data governance</li><li>
Expertise in endpoint management, asset lifecycle planning, and support frameworks for distributed IT environments</li><li>
Strong ability to translate operational needs into service models, process structures, and performance metrics</li><li>
Exceptional leadership and people-management skills with demonstrated success developing high-performing operational and support teams</li><li>
Excellent communication and presentation skills, capable of conveying technical information to diverse audiences</li><li>
Strong analytical and problem-solving abilities with experience making operational decisions in complex environments<br>
</li><li>
Ability to embed service management frameworks into solution deployments to ensure long-term operational viability</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
ITIL Expert, ITIL Master, or ITIL v4 Managing Professional</li><li>
Project Management certifications (e.g., PMP)</li><li>
Cloud platform certifications (e.g., AWS, Azure)</li><li>
Understanding of higher-education operational technology needs, including teaching, learning, and campus services</li><li>
Knowledge of research computing support environments</li><li>
Familiarity with DevOps/SRE approaches to reliability, monitoring, automation, and operational efficiency</li><li>
Experience improving workflow automation and operational tooling aligned with ITSM and support frameworks</li><li>
Ability to balance innovation with operational stability and long-term sustainability</li></ul><br>
<div></div>
Additional Information:
<h6 class="jobSectionHeader"><b>About NYUAD</b></h6><div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Director, IT Operations and Service Management - Information Technology

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Director of Open Enrollment Programs, Executive and Professional Education reporting to the Vice Provost, Executive &amp; Professional Education.</div><div></div><div><br>
The Director of Open Enrollment Programs provides strategic leadership for the development, growth, and academic oversight of NYU Abu Dhabi&rsquo;s portfolio of open enrollment offerings across three key verticals: Community Learning, Professional Micro-Credentials, and High School Programs.<br>
Reporting to the Vice Provost of Executive and Professional Education, the role is responsible for designing and expanding a market-responsive portfolio that supports NYUAD&rsquo;s academic mission while addressing regional workforce development, youth enrichment, and lifelong learning priorities. The Director oversees portfolio strategy, program development, financial performance, and operational excellence, positioning NYUAD as a regional leader in professional education and pre-university learning.<br>
Working closely with academic leadership, faculty, and external partners, the Director ensures programs are aligned with emerging market needs while maintaining academic integrity and institutional standards across the UAE, GCC, MENA region, and India.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div><br>
</div><div><i>Portfolio Strategy &amp; Growth</i></div><ul><li>
Lead the development and execution of a multi-year growth strategy for open enrollment programs across community learning, micro-credentials, and high school program verticals</li><li>
Collaborate with OEPE marketing, admissions, and business development teams to drive lead generation, conversion, and regional brand visibility</li><li>
Program Leadership &amp; Academic Quality</li><li>
Lead market-informed program development and expansion in partnership with NYUAD faculty, NYU SPS New York, and global academic units</li><li>
Recruit, onboard, and manage academic and scholar-practitioner faculty and instructors in alignment with NYU academic standards</li><li>
Ensure academic integrity, safeguarding, regulatory compliance, and institutional approvals for all programs</li></ul><div><i>
Revenve &amp; Financial Performance</i></div><ul><li>
Hold P&amp;L responsibility for the open enrollment portfolio and oversee financial performance and sustainability</li><li>
Manage enrollment targets, margin optimization, and financial forecasting to support program growth</li></ul><div><i>
Operational Excellence</i></div><ul><li>
Provide strategic oversight of end-to-end program delivery across all open enrollment program verticals</li><li>
Create a high-quality learner experience across programs</li><li>
Ensure compliance requirements are met, particularly for programs involving minors</li><li>
Lead continuous improvement initiatives across program operations</li><li>
Work with the Program Delivery team to identify and hire academic and seasonal staff required for program delivery</li></ul><br>
<div></div>
Qualifications:
<div><b>
Qualifications</b></div><div><b><br>
Required Education</b></div><ul><li>
Master's Degree or higher from an accredited institution
</li></ul><div><b>Required Experience</b></div><ul><li>
10+ years of progressive leadership experience in Continuing education, executive education, or professional education</li><li>
University-based or higher education program management</li><li>
Demonstrated experience building and scaling open enrollment or certificate portfolios</li><li>
Proven P&amp;L responsibility and revenue growth leadership</li><li>
Experience managing multi-stakeholder academic partnerships</li><li>
Strong understanding of youth education, workforce development, and lifelong learning markets</li><li>
Knowledge of:<ul><li>
Open enrollment and continuing education business models</li><li>
Youth education, pre-college pathways, and academic enrichment</li><li>
Professional micro-credential and workforce credentialing markets</li><li>
Higher education governance and quality assurance frameworks</li></ul></li><li>
Skills:<ul><li>
Strategic portfolio design and market positioning</li><li>
Financial modeling, pricing strategy, and margin management</li><li>
Partnership development and stakeholder management</li><li>
Program launch, scaling, and lifecycle management</li><li>
Executive-level communication and presentation</li></ul></li><li>
Abilities:<ul><li>
Lead cross-functional academic, marketing, admissions, and operations teams</li><li>
Operate in a complex global university environment</li><li>
Build high-trust relationships with faculty and external partners</li><li>
Drive growth while maintaining academic excellence and compliance</li></ul></li></ul><div><b>
Preferred Education</b></div><ul><li>
Doctoral Degree or terminal degree</li><li>
Certified Professional in Learning &amp; Performance (CPLP)</li><li>
Project Management Professional (PMP)</li><li>
Certified Continuing Education Professional (CCEP)</li><li>
Safeguarding / Child Protection Certification (for youth programs)</li></ul><div><b>
Preferred Knowledge, Skills and Abilities</b></div><ul><li>
Knowledge of:<ul><li>
UAE education regulation, youth safeguarding frameworks, and accreditation environments</li><li>
Regional workforce priorities and national development agendas</li><li>
Global micro-credential frameworks and digital credentialing ecosystems</li></ul></li><li>
Skills:<ul><li>
International market entry and regional expansion</li><li>
Institutional partnership negotiation</li><li>
Thought leadership and brand positioning</li></ul></li><li>
Abilities:<ul><li>
Operate at executive and ministerial levels</li><li>
Represent NYUAD at global education forums and regional summits</li></ul></li></ul><br>
<div></div>
Additional Information:
<div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Director of Open Enrollment Programs, Executive and Professional Education - Office of Executive Education

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Director of Marketing, Executive and Professional Education reporting to the Vice Provost, Executive &amp; Professional Education.</div><div></div><div><br>
The Director of Marketing provides strategic leadership for the marketing, brand positioning, and demand-generation strategy for the Office of Executive and Professional Education (OEPE) at NYU Abu Dhabi. Supporting four program verticals&mdash;Executive Education Custom Programs, Professional and Executive Master&rsquo;s Degrees, High School Programs, and Community &amp; Open Enrollment Classes&mdash;the role ensures the development and execution of integrated marketing initiatives that drive inquiries, applications, and enrollments across regional and international markets. Reporting to the Vice Provost of Executive and Professional Education, the Director of Marketing is responsible for shaping and implementing data-driven marketing strategies that strengthen NYU Abu Dhabi&rsquo;s market position in executive and professional education. The role oversees marketing strategy, digital engagement, brand development, vendor and agency partnerships, and the effective use of CRM and marketing technologies to support a seamless inquiry-to-enrollment journey. As the senior marketing leader for OEPE, the Director ensures marketing investments are aligned with institutional priorities and program growth objectives while delivering measurable outcomes in lead generation, conversion rates, brand visibility, and market penetration across Abu Dhabi, the UAE, the GCC, and international markets.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div></div><div><i><br>
Marketing Strategy &amp; Lead Generation</i></div><ul><li>
Lead the development and execution of a comprehensive marketing strategy for the Office of Executive and Professional Education across all four program verticals</li><li>
Build annual and multi-year marketing plans aligned with program growth, enrollment objectives, and institutional priorities</li><li>
Drive lead generation through digital advertising, strategic partnerships, events, and regional outreach initiatives</li><li>
Oversee the marketing funnel from awareness through inquiry, application, and enrollment, ensuring marketing activities support sustainable growth and measurable outcomes</li></ul><div></div><div><i><br>
Digital, Brand &amp; Content Strategy</i></div><ul><li>
Lead OEPE&rsquo;s digital media and brand strategy, including SEO, paid media, social media, and content marketing initiatives</li><li>
Oversee the creation of high-impact and dynamic website content for all program verticals</li><li>
Develop program collateral including brochures, viewbooks, custom client pitch decks, and testimonials</li><li>
Strengthen NYUAD&rsquo;s executive education thought leadership presence through blogs, webinars, faculty-led panels, and digital content initiatives</li></ul><div></div><div><i><br>
Data, Analytics &amp; Systems</i></div><ul><li>
Establish a data-informed marketing approach that supports strategic decision-making and continuous improvement across marketing initiatives</li><li>
Track, analyze, and report on marketing performance across the full funnel, including lead generation, conversion rates, cost of acquisition (CAC), and return on investment (ROI)</li><li>
Implement and manage CRM and marketing automation systems to support inquiry-to-enrollment workflows and improve operational efficiency</li><li>
Develop dashboards and reports to provide insights to leadership and support evidence-based marketing strategies</li><li>
Develop and manage the division&rsquo;s website to ensure an effective and engaging digital presence</li></ul><div></div><div><i><br>
Partnerships, Events &amp; External Engagement</i></div><ul><li>
Develop regional and international partnerships that support lead generation, co-marketing opportunities, and expanded market reach</li><li>
Lead participation in regional and international education fairs and recruitment events to promote NYUAD&rsquo;s executive and professional education offerings</li><li>
Manage thought leadership events including faculty panels, executive briefings, and webinars</li><li>
Coordinate with University Communications on media engagement, brand identity, and reputation management</li></ul>
Qualifications:
<div><b>
Qualifications:</b></div><div><b><br>
Required Education</b></div><ul><li>
Master's Degree in one of the following (or a closely related field):<ul><li>
Marketing</li><li>
Business Administration (MBA)</li><li>
Communications / Strategic Communications</li><li>
Strategy</li><li>
Higher Education Administration</li><li>
Public Relations / Integrated Marketing</li><li>
Data / Analytics / Digital Marketing/marketing analytics concentration</li></ul></li></ul><div><b>
Required Experience</b></div><ul><li>
10+ years of progressive marketing leadership experience</li><li>
Demonstrated success driving enrollment growth in higher education or executive education</li><li>
Experience working in the GCC, particularly the UAE</li><li>
Experience managing large marketing budgets and agencies</li><li>
Experience building digital-first, data-driven marketing organizations</li><li>
Core Knowledge Areas<ul><li>
Executive education and professional education markets</li><li>
Higher education marketing and enrollment strategy</li><li>
Digital marketing, SEO, paid media, and content strategy</li><li>
Brand positioning and storytelling</li><li>
CRM, marketing automation, and funnel management</li></ul></li><li>
Skills<ul><li>
Strategic marketing leadership</li><li>
Campaign design and execution</li><li>
Data analytics and performance reporting</li><li>
Vendor and agency management</li><li>
Budgeting and financial planning</li><li>
Executive communication and presentation</li><li>
Stakeholder and partnership development</li></ul></li><li>
Abilities<ul><li>
Build and scale high-performance marketing teams</li><li>
Translate institutional strategy into market-facing narratives</li><li>
Operate in a fast-paced, entrepreneurial environment</li><li>
Work cross-functionally across academic and administrative units</li><li>
Represent NYUAD with executive presence and credibility</li></ul></li></ul><div><b>
Preferred Education</b></div><ul><li>
Master's Degree with a concentration in Marketing, Strategy, or International Business</li><li>
Master's Degree Integrated Marketing, Digital Marketing, or Marketing Analytics</li><li>
Graduate qualification (certificate/diploma) in:<ul><li>
Digital Performance Marketing (paid media, conversion optimization)</li><li>
SEO / Content Strategy</li><li>
CRM / Marketing Automation (Salesforce, HubSpot, Slate, etc.)</li><li>
Coursework or executive education in GCC/UAE market strategyor higher-ed enrollment management</li></ul></li></ul><div><b>
Preferred Experience</b></div><ul><li>
Marketing knowledge of executive education, professional master&rsquo;s, or corporate learning programs at a previous institution of higher education</li><li>
Expertise in B2B, government, and enterprise marketing</li><li>
Deep understanding of GCC and international student markets</li><li>
Advanced CRM and marketing automation expertise</li>
Strong regional media and agency networks<br>
<li>
</li></ul>
Additional Information:
<div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Director of Marketing, Executive and Professional Education - Office of Executive Education

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Assistant Director, Executive Education Proposals &amp; Content reporting to the Vice Provost, Executive &amp; Professional Education.</div><div></div><div><br>
The Assistant Director, Executive Education Proposals &amp; Content plays a critical institutional role in translating NYU Abu Dhabi&rsquo;s academic mission, strategic priorities, and market-facing ambitions into high-impact, decision-ready proposal narratives that enable the Office of Executive and Professional Education (OEPE) to operate at scale with academic integrity and brand distinction. Reporting to the Vice Provost of Executive and Professional Education, the role works with faculty, academic leadership, program design and marketing to ensure that proposals for OEPE executive education and new OEPE initiatives are consistently robust with curriculum documentation, governance-ready program materials, and client-responsive narratives. By establishing a unified narrative architecture across OEPE&rsquo;s program verticals, the Assistant Director, Executive Education Proposals &amp; Content strengthens institutional credibility, increases the percentage of executive custom program proposals and RFP responses converted into funded partnerships or contracts, accelerates program approvals, and enhances the university&rsquo;s capacity to engage ministries, enterprises, families, and lifelong learners with confidence and consistency. As an internal editor and strategic synthesizer, the Assistant Director, Executive Education Proposals &amp; Content enables senior leadership to make informed decisions and faculty to deliver to a variety of audiences with clarity and purpose.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div></div><div><i><br>
Program Ideation, Discovery &amp; Proposal Development</i></div><ul><li>
Develop and refine client facing proposals and program narratives that articulate rationale, audience, learning outcomes, curriculum structure, delivery format, and value proposition across OEPE&rsquo;s program verticals</li><li>
Draft and edit required documentation for proposals, including program descriptions, concept notes, curriculum descriptions, course synopses, learning outcomes, competency frameworks, and assessment narratives</li><li>
Collaborate with faculty and academic leadership to ensure clarity, coherence, and academic integrity in client facing proposals and all program materials</li><li>
Support internal governance and approval workflows by incorporating feedback from academic committees, legal review, and senior leadership</li><li>
Incorporate data to meet client and program proposal needs</li><li>
Work collaboratively with clients, ministry staff, academic directors, and faculty during the ideation, discovery, and proposal development stages</li><li>
Develop and write RFP response requirements, including capability priorities and formal proposal standards.</li></ul><div><i>
Academic &amp; Program Narrative Development</i></div><ul><li>
Produce tailored written materials for executive custom programs, including proposals responding to RFPs and enterprise or ministry partners</li><li>
Develop proposals across academic verticals that include documentation for programs, market rationale, curriculum progression, and employability outcomes</li><li>
Support academic governance and approval workflows by preparing, revising, and quality-assuring proposal program documentation for committee review, legal and policy compliance, safeguarding standards when applicable, and senior leadership approval</li></ul><div><i>
Copy Editing, Editorial Quality &amp; Brand Consistency</i></div><ul><li>
Serve as OEPE&rsquo;s lead copy editor and editorial authority</li><li>
Edit all OEPE assets including websites, brochures, handbooks, correspondence and governance documents to ensure consistency, professionalism, and decision-readiness</li><li>
Create and maintain standardized templates, terminology, and reusable language across OEPE program types</li><li>
Manage and track version control and coordinate revisions across multiple stakeholders and timelines throughout the approval process</li></ul><br>
<div></div>
Qualifications:
<div><b>
Qualifications:</b></div><div><b><br>
Required Education</b></div><ul><li>
Master's Degree in one of the following or a closely related field:<ul><li>
Higher Education Administration</li><li>
Education Policy</li><li>
Instructional Design / Learning Sciences</li><li>
Communications or Strategic Communications</li><li>
English, Rhetoric, or Writing</li></ul></li></ul><div><b>
Required Experience</b></div><ul><li>
7+ years of progressively responsible experience producing academic, programmatic, and/or professional education written materials (e.g., program proposals, curriculum documentation, course descriptions, learning outcomes, assessment narratives)</li><li>
Demonstrated experience partnering with faculty and academic leadership to translate subject-matter expertise into clear, structured program documentation</li><li>
Experience writing for multiple audiences</li><li>
Track record managing complex, multi-stakeholder projects, tight deadlines, and concurrent deliverables</li><li>
Produce polished, structured, evidence-based academic documents with strong narrative logic and precision</li><li>
Articulate learning outcomes, competencies, assessment strategies, and curriculum progression in clear, defensible language</li><li>
Write within institutional policy frameworks, incorporate committee feedback, and maintain documentation integrity and audit readiness</li><li>
Reconcile inputs from faculty, instructional design, marketing, admissions, legal/risk, and leadership into a single coherent narrative</li><li>
Interpret market inputs, client needs, and institutional strategy to shape program rationale, differentiation, and value proposition</li><li>
Manage multiple drafts, approvals, and deadlines using disciplined version control and documentation workflows</li><li>
Handle sensitive internal materials, draft decision memos, and support leadership-level initiatives with discretion</li></ul><div><b>
Preferred Education</b></div><ul><li>
Doctoral Degree</li><li>
Certificate in Instructional Design or Learning Experience Design</li><li>
Certificate in Writing or technical communication</li><li>
Project Management Certificate</li></ul><div><b>
Preferred Experience</b></div><ul><li>
Structure persuasive proposals for enterprise/ministry clients, including outcomes frameworks, impact measures, and implementation narratives</li><li>
Write evaluation plans and success metrics (KPIs), including learner outcomes, organizational impact, and quality assurance indicators</li><li>
Adapt program and proposal narratives into web-ready copy, collateral, pitch decks, FAQs, and email campaigns</li><li>
Produce clear, inclusive, learner-centered writing and apply accessibility-aware content practices</li><li>
Align program documentation with UAE and Abu Dhabi accreditation expectations as applicable</li><li>
Tailor messaging for UAE and GCC stakeholders and diverse audiences</li></ul>
Additional Information:
<div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Assistant Director, Executive Education Proposals & Content - Office of Executive Education

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Senior Finance Manager reporting to the Head of Academic Resource Management and Fiscal Affairs.</div><div></div><div><br>
Under the direction of the Head of Academic Resource Management and Fiscal Affairs, provides professional financial guidance for all funds within the Provost&rsquo;s jurisdiction. As a senior member of the Academic Resource Management and Fiscal Affairs team, the Senior Finance Manager will support the Head of Academic Resource Management and Fiscal Affairs in providing key financial analysis and recommendations aligned to support the strategic focus and mission of the units and divisions under the Provost&rsquo;s Office.</div><div></div><div><br>
The Senior Finance Manager will facilitate all financial activities, not limited to, but including budget planning and associated administrative tasks, to ensure best practices and processes are in place to maximize compliance with all internal and external policies and regulations. The Senior Finance Manager will ensure financial support is available to meet the needs of all stakeholders. The Senior Finance Manager will liaise with all members of the Provost&rsquo;s teams as well as the Vice Provosts, Divisional Deans, Faculty members, Divisional administrative staff as well as the Financial Affairs Team. The Senior Finance Manager may have some supervisory responsibility within the Fiscal Affairs team.</div><div></div><div><b><br>
Key Responsibilites:</b></div><div></div><div><i><br>
Financial Management</i></div><ul><li>
Responsible for sound financial operations and coordination of activities in academic fiscal affairs, ensuring these functions are aligned to support the strategic focus &amp; mission of the departments across all funds</li><li>
Is a key resource person offering professional financial guidance to the administrative heads and fosters an excellent working relationship with leadership, faculty, researchers, and the Provost&rsquo;s units at large</li><li>
Provides direction and oversight to the divisions, faculty, and staff for the application of all internal and external financial policies &amp; procedures, ensuring consistency and compliance across all departments</li><li>
Prepares and reviews financial statements with the budget holders to ensure the strategic direction of the units is on track and, when necessary, addresses potential over-expenditure situations</li><li>
Conduct regular analysis of financial metrics, delivering insights and recommendations for improvement</li><li>
Assisting the Head of Academic Resource Management and Fiscal Affairs and working closely with the Financial Services Office on ad hoc requests and future financial planning with the Budget &amp; Financial Planning Office</li><li>
Assists with financial data for ad hoc requests and reports from stakeholders within the Provost&rsquo;s office, Division, and Finance &amp; Budget Office</li><li>
Provide timely management reports/slide decks on budgets, actuals, and available balances</li><li>
Monitors Endowments and gifts regularly to ensure appropriate spending practices</li><li>
Assess procedures and processes to continuously implement best practices to streamline and standardize all aspects of financial management</li><li>
Learns local departmental processes and assesses procedures to continuously implement best practices to streamline and standardize all aspects of financial management</li><li>
Collaborate regularly with the Finance &amp; Budget offices to identify and implement best practices and to provide a standardization of services across all units and divisions under the Provost that ensures compliance and efficiency</li><li>
Act as Approver/Reviewer for various financial transactions, including purchases, Advances &amp; Expense Reimbursements, Accounts Receivable/Recoveries /Deposits, PCard approvals, Budget Modifications and Journal Entries</li><li>
Facilitate the opening and sign off on new chartfields and maintenance. Working with the Head, liaise with the Controller to establish special purpose funds as needed</li><li>
Act as a resource to employees within the Provost&rsquo;s units. Conduct &ldquo;walk-throughs&rdquo; regularly to have a &ldquo;pulse&rdquo; on Provost&rsquo;s units and Divisions' activities &amp; issues</li><li>
Analyzes current and potential problems and recommends solutions for vetting and approval</li><li>
Initiate regular meetings with budget holders in the provost&rsquo;s office and managers to review financial status and priorities of activities and projects within each unit</li><li>
Engage in regular meetings with other functional areas within the Provost&rsquo;s jurisdiction with regard to funding sources, processes, and issues</li><li>
Responsible for ensuring a Documentation Retention system is established according to best practices and maintained using solid controls, processes, and systems to build reliability and efficiencies within its activities</li><li>
May be required to supervises members of the Finance Team within the office as needed</li></ul><div><i>
Budget Management (all operating and non-operating funds)</i></div><ul><li>
Supporting the Head of Academic Resource Management and Fiscal Affairs and working with the Assistant Director in the budget management process</li><li>
Assist in the development of the annual budget for the Provost office and its respective units in coordination with the academic department heads, following the University budget planning timelines and processes across all funds</li><li>
Support consolidating and submitting the provost divisional budget to the central budget office</li><li>
Assist with the preparation, allocation, and monitoring of academic budgets, including Budget load, analysis of expenditure trends, and projection of income and expenses; reviewing salary and non-salary budgets and expenses, initiating budget adjustments, assessing departmental budget requests, and making appropriate recommendations</li><li>
Facilitate the budget owners' responsibility to respect the fiscal year&rsquo;s budget constraints by implementing processes and providing strong financial variance analysis reports, as needed</li><li>
Collaborate with departments to accurately reflect budgetary needs and priorities in planning. Assist with the administration of the budget for academic units in coordination with the academic department administrators; Provide guidance to academic departments on budget planning, expenditure tracking, and financial forecasting</li><li>
Administer the unit budgets to promote effective resource allocation; Conduct regular financial analysis to assess the fiscal health of academic programs</li><li>
Analyze budget variances and suggest budget modifications when necessary</li><li>
Ensure expenses are allocated to the most appropriate funding sources to ensure compliance with grant, legislative, and institutional rules and regulations</li><li>
Regularly assess budgetary processes and make recommendations to ensure alignment with institutional goals</li><li>
In collaboration with the Finance and Budget Office, assist with necessary reports to facilitate budget consolidation and budget review</li><li>
Assist the Planning Team in facilitating and coordinating the Annual Planning &amp; Budget Process (APB) for the office of the Provost and the Academic Divisions; consolidate the APB submission for review and incorporation in the annual budget submission Budget Position funding monitoring</li><li>
Working with the Head of Academic Resource Management and Fiscal Affairs and in conjunction with the Office of Academic Appointments (OAA) and the Provost&rsquo;s SME, implement procedures to ensure appropriate funding sources are charged and processes are in place to track financial partnerships with the research institutes</li><li>
Work in close collaboration with the Office of Academic Appointments on the divisional faculty hiring plan and ensure the timely issuance of offer letters and awards as per the approved faculty hiring plan</li><li>
Acts as advisor to the OAA and SME for funding availability before creating/posting/offering new and unfilled positions</li><li>
Works with OAA to determine adjunct needs and funding requirements while respecting current budget availability and policy before posting positions</li><li>
Monitor salary expenditures to ensure appropriate funding sources are used. Identify available funding for leave replacement costs, overtime, and miscellaneous costs for staff. Ensure salary and other recoveries are collected</li></ul><div><i>
Monitoring and Compliance</i></div><ul><li>
Works closely with the Head of Academic Resource Management and Fiscal Affairs and Assistant Director to implement a Document Retention system for clients of the units under the Provost</li><li>
Responsible for validating all expenses for eligibility and compliance with external Sponsors and/or University policies, procedures, and regulations as applicable</li><li>
Regularly monitors practices and local processes to ensure documentation meets external and internal documentation requirements</li><li>
Communicate University policies &amp; procedures to promote compliance with all applicable regulations</li><li>
System and access control &ndash; monitor to ensure all financial access is consistent and effectively set up</li><li>
Recommend changes as necessary</li><li>
Identify processes that do not adhere to proper segregation of duties practices and recommend improvements</li><li>
Ensure routine tasks and necessary control reports are properly scheduled</li><li>
Other general monitoring, as required</li></ul><div><i>
Communication and Training</i></div><ul><li>
Develop and maintain a communication plan with all clients (Unit Heads, Divisional Deans, Faculty, and local administrative staff)</li><li>
Communicate and collaborate regularly with the Provost&rsquo;s Office, Divisional Offices, and Financial and Budget Office to ensure that goals and objectives are aligned and that information and record-keeping are complete, consistent, and transparent to all</li><li>
Network and collaborate in regular meetings with other groups to exchange best practices, tools, communication plans, and training tips for promoting standardized processes within all departments</li><li>
Liaise with appropriate central units with regard to the proper interpretation of policies &amp; procedures to ensure compliance with rules and regulations</li><li>
Provide guidance and training to local users/members on financial affairs and policy implementation to ensure best practices are followed for financial transactions, including Expense Reimbursements, PCards, etc</li><li>
Provide training and support to roll out new systems or tools</li><li>
Coordinate learning, collaborative/one-on-one training to the user community impacted by new or modified University policies and systems</li><li>
Act as a temporary replacement and training resource for other Financial Service Team members across the Provost&rsquo;s Office</li><li>
Develop and maintain topic-specific training material and conduct training sessions for administrative and academic staff as needed</li></ul><div><i>
Strategic management/ functions</i></div><ul><li>
Supporting and contributing to strategic initiatives of the Provost&rsquo;s Office (encompassing the units and Division under the Provost), including but not limited to participation in specific strategic workgroups as well as ongoing discussions and initiatives</li><li>
Assists in identifying revenue generating opportunities, prepares the financials of the business plans and offers recommendations to the Head to be presented to stakeholders</li><li>
Identifies/creates processes and aligns resources to accomplish key objectives</li><li>
Clearly conveys and assigns clear accountability for important objectives, deadlines, and expectations</li></ul><br>
<div></div>
Qualifications:
<div><b>
Required Education:</b>
</div><ul><li>Undergraduate Degree</li></ul><div><b>
Preferred Education:</b></div><ul><li>
Major in Finance or Accounting</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
Continuing professional education in accounting, finance, data management, or research administration</li><li>
Experience in generating reports of portfolios of multiple programs for senior management and funding agencies</li><li>
Experience with budget development &amp; reports for sponsored research grants</li><li>
Demonstrated experience developing and monitoring large complex budgets</li><li>
Preferred 3-4 years of experience in an equivalent combination of budget administration, accounting, financial administration and implementing policies and procedures in higher education</li><li>
Proven ability to manage funds effectively, with demonstrated experience in developing, overseeing, and monitoring large, complex, and detailed budgets</li><li>
Experience in developing complex financial projections and sponsor reports</li><li>
Exceptional technical, accounting, and communication. Full competence and high-level proficiency with Microsoft Excel is essential</li><li>
Advanced analytical and problem-solving skills</li><li>
Interpersonal skills with diverse populations at all levels in a professional manner</li><li>
Ability to quickly learn and understand University policies and procedures, and disseminate information to faculty and staff regarding pre and post award management</li><li>
Service-oriented, entrepreneurial, creative. Able to liaise with all levels of staff, and professors</li><li>
Ability to work independently, under supervision, and as part of a team with minimum direction or supervision</li><li>
Ability to work effectively with other administrative offices of the university, in particular Finance, Budget and Office of Academic Appointments</li><li>
Willingness to work flexible hours at times to ensure an effective working relationship between New York and Abu Dhabi offices</li></ul><br>
<div></div>
Additional Information:
<div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Senior Finance Manager - Academic Administration & Planning

<b>Position Summary:</b><br>
NYU's Stern School of Business has an exciting opportunity available for an Associate Director, Dean’s Office Affairs in the Office of the Dean. The Associate Director will provide high-level executive support to the Dean and the Dean’s Office, orchestrating complex logistics, and crafting communications to internal and external stakeholders. They will manage operations, including the calendar, travel itineraries, daily briefing book, event briefings and remarks, and responding to constituent inquiries. They will work with the Dean’s Office leadership to understand priorities and proactively align office activities accordingly to ensure adherence to deadlines and the highest quality standards. The Associate Director will manage communications, crafting and sending correspondence. They will serve as a liaison for a wide range of internal and external stakeholder groups and cultivate relationships with faculty, administrators, and students. The Associate Director will also manage special projects in partnership with the Chief of Staff and Director, as well as support events sponsored by the Dean’s Office, such as receptions, conferences, programs, and meetings with faculty, administrators, and corporate partners.
<br><br>
<b>Qualifications:</b><br>
The selected candidate will have a bachelor's degree and 5 years of relevant experience with office operations, drafting and editing external communications, events, project management, or an equivalent combination of education and experience. Proven ability to communicate sensitive information and interact with high-profile stakeholders with professionalism and experience handling confidential information with discretion is essential. Excellent problem-solving skills, project management, interpersonal, and communication skills are also required. Knowledge of standard office software.
<br><br>
<b>Additional Information:</b><br>
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $80,000 to $100,000. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.
<br><br>
New York University Stern School of Business, located in the heart of Greenwich Village and deeply connected with the City for which it is named, is one of the nation’s premier management education schools and research centers. NYU Stern offers a broad portfolio of transformational programs at the graduate, undergraduate and executive levels, all of them enriched by the dynamism and deep resources of one of the world’s business capitals. NYU Stern is a welcoming community that inspires its members to embrace and lead change in a rapidly transforming world.
<br><br>
For more information about working at NYU please visit our website at: http://www.nyu.edu/about/careers-at-nyu.html.
<br><br>
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
<br><br>
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

Associate Director, Dean's Office Affairs

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Strategy Support Coordinator reporting to Associate Director, Strategy and Partner Relations.</div><div></div><div><br>
Under the direction of the supervisor, the Strategy Support Coordinator ensures that multiple cross-functional teams meet timelines and deliverables effectively and efficiently. This role is responsible for maintaining clean data sources, producing insightful reports and dashboards, and supporting the administrative needs of the team. Additionally, the Strategy Support Coordinator will communicate with stakeholders and report on activities. The role involves outreach to external parties, consultants, and stakeholders for scheduling, programming, and project tracking purposes. The ideal candidate is highly organized, eager to learn, and has a foundational understanding of data visualization and analysis, particularly using Tableau.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>
Maintaining and updating organized records of reports, projects, and administrative tasks to ensure efficient workflows. This role involves overseeing internal project coordination, ensuring proper documentation, and facilitating seamless access to key information through effective organization of shared drives and project management tools. Additionally, the position requires coordinating meeting schedules, ensuring stakeholders are informed and prepared, and supporting overall administrative efficiency within the office</li><li>
Assist in developing, maintaining, and producing reports and dashboards using Tableau or other data visualization tools. Assist in analyzing data to provide actionable insights that support business decisions and collaborate with team members to understand their reporting needs, ensuring the delivery of accurate and timely reports</li><li>
Conduct preliminary quantitative and qualitative analysis and ensure integrity of data and consistency in reporting methodology in documents developed for internal leadership and government partner</li><li>
Liaise among consultants, administrative services professionals, and technical/support teams to keep lines of communication open and ensure meaningful collaboration. Researches, solicits, retains, schedules, and coordinates contractors and other external resources</li><li>
Collect and analyze a variety of data and information. In collaboration with others, performs statistical analysis and summarizes findings in applicable reports or other communication mediums. Initiates project-related communication and requests for information and provides guidance to other departments, and/or outside agencies at the direction of supervisors. Coordinate communications and support management efforts as assigned</li><li>
Collaborate with the team to coordinate internal and external meetings, locations, facilities, etc</li><li>
Other duties as assigned</li></ul>
Qualifications:
<div><b>
Required Education:</b></div><ul><li>
Bachelor's degree in Computer Science, Information Technology, Business Administration, Communication, Public Policy, Finance or a related field</li></ul><div><b>
Required Experience:</b></div><ul><li>
1+ years of professional experience in a related field</li><li>
Professional experience in a university environment</li><li>
Desire to learn and develop skills in data analysis and visualization</li><li>
Familiarity with Tableau or a willingness to learn it</li><li>
Strong analytical and problem-solving skills</li><li>
Excellent organizational and time management skills</li><li>
Attention to detail and a high level of accuracy</li><li>
Strong communication skills, both written and verbal</li><li>
Be able to strictly follow data privacy and security procedures for data handling and analysis to ensure adherence to legal and institutional standards</li><li>
Project management skills</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
1+ years experience in developing and executing strategic and/or operational plans</li><li>
Experience in developing and executing communications plans</li><li>
Experience working with project teams</li><li>
Data analysis and visualization skills</li><li>
Academic projects or coursework related to data management and analysis</li><li>
Basic knowledge of other data visualization tools and techniques</li><li>
Familiarity with database management and SQL</li><li>
Arabic Language</li></ul><br>
<div></div>
Additional Information:
<h6 class="jobSectionHeader"><b>About NYUAD</b></h6><div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Strategy Support Coordinator - Strategy and Partner Relations

Join New York University and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.