Abrar Admin

NFL Player Benefits

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 Company Description
 
 NFL Player Benefits (NFLPB) has administered benefits for active and former NFL players since 1978. The organization helps players understand and maximize the benefits they earned during their NFL careers through accessible resources, including a website and mobile app. NFLPB oversees a broad range of benefit plans such as retirement, savings, annuity, health reimbursement, and specialized plans for conditions like ALS, Parkinson&rsquo;s, and dementia. By managing complex pension, savings, and health-related programs, NFLPB provides long-term financial and health security support to the player community.
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 
 Perform a variety of highly confidential and complex secretarial and administrative duties in support of multiple departments (Disability and Retirement). Experience requires an advanced level of written and verbal communication skills, demonstrating error-free composition, use of proper grammar, and document formatting.&nbsp;Experience demonstrating strong people skills and the ability to build positive relationships with all stakeholders, including staff, Board members, and external partners and consultants.&nbsp;Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly and with excellent attention to detail.&nbsp;Consistent process improvement mindset to where one is not just doing the work with timeliness and quality but also thinking through how the best possible experience can be provided by the NFL Player Benefits Office (NFLPBO).
 
 
 
 
 
 
 
 Duties and Responsibilities
 
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 The following must be performed accurately, completely, professionally, and in a timely manner:
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Compose and produce business correspondence, reports, and related materials. All products must be formal, professional, error free, and delivered on time.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Perform most administrative duties associated with planning, scheduling, and coordinating workload.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Manage and/or monitor projects assigned by the managers, staff, Executive Assistant, or Plan Director.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Respond promptly to inquiries and requests for information requiring knowledge of the benefit plans, office policies and procedures.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Prepare agendas, gather and organize supporting information, and manage production and distribution of related materials.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Assist in the coordination, preparation, and production of major documents, such as Committee and Board reports, as assigned.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Assist in implementing changes or enhancements to procedures to improve productivity, efficiency, and service.
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;File document notices into our digital filing system (ECM) for the retirement plans daily.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Process direct deposit and tax forms on a daily basis.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Search for and download future Qualified Domestic Relations Order (QDRO) statements.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Monitor throughout the day the shared benefits mailbox, which includes filing emails, returning missed inbound calls, and responding to emails.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Update beneficiary designation requests and divorce decree verifications.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Accommodate busier time periods throughout the year and be able to reprioritize work.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Send FedEx documents after reviewing them for format accuracy and grammar as needed.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely processing of player expense reimbursements and communicate in detail.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely processing of doctor invoices and reimbursements and communicate in detail as appropriate.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Process file requests in detail, while actively communicating internally and externally.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Respond to income verification requests.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Process uploads using the Nexen network.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Process Form 1099 requests.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Answer phone prompts when available.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Perform other related duties as assigned or requested.
 
 
 
 
 
 
 
 Behavioral and Functional Competencies
 
 
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Attention to Detail: Ensure all communications and information generated by the staff are complete, accurate, and error free.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Problem Solving: Identify and resolve problems efficiently; gather and analyze information; develop solutions; use reason.
 
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 Customer Service &ndash; Manage difficult or emotional player and participant situations; respond promptly to player and participant needs; solicit player and participant feedback to improve service; respond to requests for service and assistance; meet commitments.&nbsp;Perform all duties with a high level of sophistication and diplomacy.
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 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Oral and Written Communication: Speak clearly and persuasively; listen and get clarification when necessary; respond informatively to questions; advanced level of written and verbal communication skills demonstrating error-free composition, use of proper grammar, and document formatting.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Planning/Organizing: Prioritize and plan work activities; use time efficiently; set goals and objectives to ensure timely completion of tasks; organize or schedule other people and their tasks; ability to perform and prioritize multiple tasks seamlessly and with excellent attention to detail.
 
 
 
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Professionalism: Approach others in a polite and tactful manner; maintain composure and react well under pressure; treat others with respect and consideration; follow through on commitments; strong interpersonal skills and the ability to build positive relationships with staff, Board members, and external partners and consultants.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Judgment: Exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in the decision-making process; make timely decisions.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Dependability: Follow instructions; take responsibility for own actions; complete tasks on time; knowledge of proper modern office methods; recordkeeping; procedures; practices; and computer equipment, software, and applications.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Confidentiality: Handle sensitive Plan information on a regular basis while maintaining the highest level of confidentiality.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Initiative: Seek increased responsibilities; regularly seek developmental growth; solicit feedback regularly.
 
 
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Schedule: Be in the office five business days a week. This job is not considered for a remote setting.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Skills: Proficient in the use of Microsoft Office Applications (Word, Excel, Outlook).&nbsp;Ability to type at a speed necessary for successful job performance.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Minimum Education:&nbsp;Associate degree. Combined experience/education will be considered as a substitute for minimum education.&nbsp;A Bachelor&rsquo;s degree may be substituted for experience.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Preferred Education: Bachelor&rsquo;s degree.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Strong Work Tenure: From one to three years of strong experience supporting managers and/or executives, preferably in a sophisticated business-related organization.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Minimum Field of Expertise: Administrative or high-level secretarial or specialized clerical work, including extensive performance of complex and organizational duties.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;Preferred Field of Expertise: Prior administrative experience demonstrating performance of and responsibility for supporting staff in a professional business environment.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Salary range - $55,000 to $70,000&nbsp;
 
 
 
 
 
 
 
 
 
 
 Physical Demands and Workplace Environment
 
 
 
 
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects and type; reach with hands and arms; balance, stoop, kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 
 
 
 
 
 This position may require some travel for conferences, training, and other NFLPBO events.
 
 
 
 
 
 The work environment is an office setting. The noise level in the work environment is usually moderate.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 
 
 This position description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position. The supervisor may assign other duties as deemed appropriate and necessary.
 
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Administrative Assistant – Disability and Retirement Departments

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NFL Player Benefits

About Company

Administrative Assistant – Disability and Retirement Departments