Qureos Mentor

NiCE

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
Senior Software Engineer

Hybrid (2 days in office) Richardson, TX

Nice Systems is currently seeking a dynamic individual with high energy and drive to join the Work Force Management (WFM) software development team as a Senior Software Engineer. 


This engineer will primarily focus on server-side component design, development, testing, and implementation. Experience with client-side development is a plus. This engineer will work in an agile development environment and follow agile processes and practices. 


As part of our AI-forward engineering culture, this role also takes ownership of the AI development environment &mdash; including coding agents, tools, workflows, and infrastructure &mdash; to maximize engineering velocity, quality, and consistency. 


Responsibilities
<ul>
<li>Design and develop quality, proficient, and well-documented technical solutions that satisfy business requirements and meet corporate architectural standards.</li>
<li>Own and continuously improve the AI development environment &mdash; including coding agents, tools, workflows, and infrastructure &mdash; to maximize engineering velocity, quality, and consistency.</li>
<li>Design, build, and optimize coding agents, prompts, and workflows.</li>
<li>Define and maintain instructions, skills, plugins, and tool integrations.</li>
<li>Connect tools into a cohesive agentic development pipeline.</li>
Enable spec-driven development using AI (from idea spec implementation<li> validation).</li>
<li>Develop solid unit, integration, and automation tests according to organizational standards.</li>
<li>Assist in troubleshooting and maintenance of existing software applications; identify and implement additional improvements when warranted; work with external stakeholders as needed.</li>
<li>Develop technical models/designs for assigned components.</li>
<li>Contribute to and drive technological and architectural decisions.</li>
<li>Participate in reviewing design and code for other team members.</li>
<li>Gets team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.</li>
<li>Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams.</li>
<li>Contributes to the advancement and improvement of Agile practices within the organization.</li></ul> 


Experience / Requirements
<ul>
<li>Minimum 8 years of Java web application development experience.</li>
<li>Deep interest and hands-on experience with AI coding tools and LLM-based systems.</li>
<li>Experience working with agents, prompts, MCP/tools, or similar ecosystems.</li>
<li>Comfortable working at low-level detail &mdash; tokens, context windows, latency, and tool orchestration.</li>
<li>Expertise in server-side development using Hibernate, Spring, Web Services (REST) in Java including server-side testing using JUnit, Mockito/Easymock.</li>
<li>Experience in web application development using Angular, HTML5, CSS, jQuery, JavaScript, Spring MVC, and in Unit/E2E testing with Cucumber, Selenium, Playwright &mdash; a huge plus.</li>
<li>Experience with AI-assisted development tools (GitHub Copilot, ChatGPT, Claude, or similar) and ability to effectively integrate generative AI into the software development lifecycle for code generation, debugging, and optimization.</li>
<li>Good to have experience in &quot;Vibe Coding&quot; methodologies &mdash; rapid prototyping, iterative development, and creative problem-solving approaches that leverage AI assistance to accelerate development velocity.</li>
<li>Proven track record of driving technical innovation within development teams, including evaluation and adoption of emerging technologies, process improvements, and mentoring others on cutting-edge development practices.</li>
<li>Experience with AWS is a plus.</li>
<li>Demonstrated experience with multi-tier web application development.</li>
<li>Hands-on experience with Continuous Integration and Test-Driven Development.</li>
<li>Experience with JBoss or Tomcat.</li>
<li>Prior experience with MAVEN and Jenkins is a plus.</li>
<li>Good knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement).</li>
<li>Excellent communication skills.</li></ul> 


Personal Attributes
<ul>
<li>Excellent interpersonal skills.</li>
<li>Self-motivated and flexible.</li>
<li>Demonstrates resilience and adaptability when working within organizational constraints, legacy systems, or established processes that cannot be immediately changed.</li>
<li>Shows ability to find creative solutions and deliver value within existing limitations while building consensus for future improvements.</li>
<li>Superior analytical and problem-solving abilities.</li>
<li>Maintains a positive attitude and constructive approach when faced with bureaucratic processes, technical debt, or resistance to change.</li>
<li>Leads, collaborates, and coordinates with others to ensure significant results.</li>
<li>Detail-oriented with excellent organizational skills.</li></ul> 


Education

Undergraduate degree in Computer Science, Engineering, or a related subject. 


NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Senior Software Engineer

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
So, what&rsquo;s the role all about?

As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value

How will you make an impact?
<ul>
<li>Lead discovery and solutioning. Own discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio &mdash; including AI-driven Intelligent Virtual Agents, Knowledge Management, Analytics, Intelligent Routing, and Digital Engagement.</li>
<li>Tell compelling stories. Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like.</li>
<li>Respond to RFIs and RFPs. Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out.</li>
<li>Drive POVs. Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity.</li>
<li>Stay sharp on the competitive landscape. Continuously track market trends, competitive positioning, and emerging technologies across AI, digital, analytics, and cloud platforms.</li>
<li>Upskill others. Provide technical expertise and upskill others across adjacent teams, becoming a go-to voice for AI</li>
</ul>
Have you got what it takes?
<ul><li>7+ years in a solutions engineering, pre-sales, or sales architecture role, engaged in planning and executing complex enterprise software sales</li>
<li>7+ years of consulting or customer engagement experience</li>
<li>5+ years of contact center experience, with deep familiarity of the CCaaS landscape</li>
<li>Proven track record delivering best-in-class solutions with strong work examples</li>
</ul>
Technical Skills
<ul>
<li>Strong JavaScript programming and scripting skills</li>
<li>Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms</li>
<li>Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions</li>
<li>Experience with enterprise SaaS architecture, APIs, and integrations</li>
<li>Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools</li>
<li>Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions</li>
</ul>
Business &amp; Communication Skills
<ul>
<li>Strong business acumen able to quickly understand new business processes and connect technology to revenue and profit outcomes</li>
<li>Analytically minded with excellent problem-solving, presentation, and storytelling skills</li>
<li>Ability to draw out root causes, not just symptoms, and apply creative thinking to solve them</li>
<li>Skilled at managing multiple priorities and deliverables across concurrent client engagements</li>
</ul>
Nice to Have
<ul>
<li>Bachelor's degree in a related technology field; MBA preferred</li>
<li>Experience with NiCE, Cognigy, or comparable CCaaS / conversational AI platforms</li>
</ul>
What&rsquo;s in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About Cognigy

NiCE Cognigy delivers AI that works&mdash;fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI&mdash;instantly, across every channel and in 100+ languages.

Requisition ID: 10507</div><div> 
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Senior Sales Engineer, Cognigy

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes, participating in commissioning, testing, and certification, as well as troubleshooting and resolving issues encountered during or after installation. The PSE works closely with customers, system engineers, and internal teams to ensure seamless integration, high system availability, and optimal performance.

Roles and Responsibilities
<ul>
<li>Install, configure, upgrade, and deploy NICE products and platforms at customer sites.</li>
<li>Apply hotfixes, service packs, and other product updates in alignment with NICE best practices.</li>
<li>Participate in commissioning, testing, and certification activities during project delivery.</li>
<li>Troubleshoot and resolve technical issues related to installation, configuration, or upgrade activities.</li>
<li>Draft implementation and upgrade plans, outline pre-check and post-check steps, and clearly explain them to customers and stakeholders.</li>
<li>Collaborate directly with the client&rsquo;s System Engineers to support NICE infrastructure across global sites.</li>
<li>Maintain detailed site documentation, system specifications, and configuration records.</li>
<li>Perform MAC (Move/Add/Change) activities and system maintenance as needed.</li>
<li>Assist with NICE-related projects and change management activities.</li>
<li>Create, track, and remediate cases according to severity and SLA requirements.</li>
<li>Coordinate with suppliers and third-party representatives for integrated solutions.</li>
<li>Provide technical guidance to customer administrators on configuration, administration, and user management.</li>
<li>Manage customer relationships and expectations with clear, proactive communication.</li>
<li>Participate in training programs, knowledge sharing, and special projects.</li>
<li>Perform other related duties as assigned.</li></ul> 


Requirements
<ul>
<li>Minimum 2&ndash;3 years of hands-on experience in:</li>
<li><ul><li>Installation, configuration, and upgrades of enterprise applications (NICE product experience preferred).</li>
<li>Microsoft Windows Server administration.</li>
<li>Networking concepts (LAN/WAN, firewalls, load balancers, DNS, routing, etc.).</li>
<li>SQL database administration and scripting (queries, stored procedures, and troubleshooting).</li>
</ul></li><li>Strong troubleshooting skills, including log analysis and root cause identification.</li>
<li>Experience with VoIP, CTI, and telephony systems (Avaya, Cisco, Genesys, etc.) is an advantage.</li>
<li>Familiarity with PBX, ACD, and CTI integrations is preferred.</li>
<li>Relevant certifications (MCSE, MCP, networking, database, or telephony) are a plus.</li>
<li>Ability to work effectively in medium to large teams and collaborate with cross-functional stakeholders.</li>
</ul>
Customer Communication Skills
<ul>
<li>High customer service orientation with strong verbal and written communication skills.</li>
<li>Ability to handle conflicts professionally and drive resolution.</li>
<li>Represents NICE professionally in all customer interactions.</li>
</ul>
Work Style
<ul>
<li>Self-motivated, accountable, and capable of working independently.</li>
<li>Flexible to work in shifts and outside standard business hours as required.</li>
<li>Adapts well to changing environments and priorities.</li>
<li>Shares knowledge proactively and collaborates effectively with team members.</li></ul></div><div> 
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Professional Services Engineer

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
So, what&rsquo;s the role all about?

As a Solutions Engineer you support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Your ability to understand customer requirements and propose tailored solutions will drive successful presales engagements. Presales Consultants play a key role in building customer confidence, addressing technical concerns, and winning sales opportunities.

How will you make an impact?
<ul>
<li>Engage with NICE Actimize&rsquo;s prospects and clients to understand technical and functional requirements needed to deliver business benefit of Anti-Money Laundering &amp; Fraud-detection solutions</li>
</ul><ul><li>Provide key subject matter expertise for Financial Services and be able to position detection solutions for specific banking applications</li>
</ul><ul><li>Explain features and benefits of the NICE Actimize solutions in comparison to competitive products</li>
</ul><ul><li>Assist in the creation of customized presentations, demonstrations, and proposals that effectively showcase the value proposition of detection solutions for banking applications</li>
</ul><ul><li>Collaborate with the sales and product teams to develop tailored solutions that address the specific needs of banking applications</li>
</ul><ul><li>Lead Proof of Concept engagements, working with the client, sales, product, and technical presales</li>
</ul><ul><li>Completing RFI/RFPs; identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction</li>
<li>Participate in trade shows, seminars and other industry events</li>
</ul>
Have you got what it takes?
<ul>
<li>5 + years of experience as a Presales Engineer or in a client facing role providing enterprise software solutions to the financial services industry</li>
</ul><ul><li>BS degree in finance, computer science, statistics, business or equivalent &ndash; advanced degree a plus</li>
</ul><ul><li>Excellent verbal, written, and interpersonal communication skills with the ability to effectively convey complex functional and technical concepts to diverse audiences</li>
</ul><ul><li>Demonstrated ability to rapidly acquire in-depth knowledge of new technologies and articulate their value proposition convincingly</li>
</ul><ul><li>Proven track record of driving business success and revenue through presales activities</li>
</ul><ul><li>Ability to thrive in a fast paced, dynamic environment, adapting quickly to changing priorities and requirements.</li>
</ul><ul><li>Experience in managing Proof of Concepts and creating compelling solution demonstrations tailored to the needs of financial institutions</li>
<li>Must be willing to travel to customer sites 40%+</li>
</ul>
You will have an advantage if you also have:
<ul>
<li>Previous experience in fraud detection or anti-money laundering (AML) industry is highly desired</li>
</ul><ul><li>Familiarity with financial institutions' operations, systems, and regulatory requirements is preferred</li>
<li>Proven track record of working effectively within or alongside financial institutions, demonstrating a deep understanding of their needs and challenges</li>
</ul>
What&rsquo;s in it for you?

Learn more about the Benefits at NICE (Link which we will land up on benefits section

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About NICE Actimize:

NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers&rsquo; and investors&rsquo; assets by identifying financial crime, preventing fraud, and providing regulatory compliance. Reporting into: Tech Manager 
Role Type: Individual Contributor</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Portfolio Solutions Engineer

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div><h2 class="jobSectionHeader">
Overview</h2>

We&rsquo;re looking for an AI Engineer with strong expertise in Voice, Network, and Compute infrastructure automation. You will design and deploy AI‑driven automation that improves reliability, performance, and operational efficiency across large‑scale systems. This role emphasizes agent‑based automation, MCP‑style service frameworks, and reusable Skills that enable intelligent workflows across infrastructure platforms.
<h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2>
<ul><li>Build AI/ML‑powered automation for Voice, Network, and Compute platforms.</li>
<li>Design and deploy Model Context Protocol (MCP)&ndash;style servers or similar agent service layers that expose infrastructure capabilities as secure, reusable AI‑callable actions.</li>
<li>Develop Skills and tools for workflow automation, enabling LLM‑driven agents to execute operational tasks, diagnostics, and remediation safely and deterministically.</li>
<li>Create intelligent systems for anomaly detection, forecasting, root cause analysis, and self‑healing.</li>
<li>Integrate automation with SBCs, SIP systems, routers/switches, load balancers (F5, Palo Alto, Arista), VMware, Kubernetes, and cloud compute platforms.</li>
<li>Build APIs, Skills, and agent workflows that connect with observability, CMDB, and ticketing platforms (Grafana, Prometheus, ServiceNow, etc.).</li>
<li>Implement Infrastructure‑as‑Code using Terraform, Ansible, or similar tools.</li>
<li>Partner with operations teams to eliminate manual work, improve uptime, and accelerate incident response.</li>
<li>Define guardrails, permissions, and validation layers to ensure AI‑driven automation operates safely in production environments.</li>
</ul><h2 class="jobSectionHeader">What You Bring</h2>
<ul><li>5+ years of experience in AI/ML engineering, automation engineering, or infrastructure engineering.</li>
<li>Strong Python development skills, including API and service development.</li>
<li>Hands‑on experience with:
<ul><li>Voice: SIP, SBCs, call flows</li>
<li>Network: routing/switching, F5, Palo Alto, Arista</li>
<li>Compute: VMware, Kubernetes, and cloud platforms</li>
</ul></li><li>Experience building or operating MCP‑like services, agent backends, or tool‑calling frameworks that allow LLMs to interact with real systems.</li>
<li>Proven ability to create modular Skills or tools for workflow automation and agent execution.</li>
<li>Experience with ML frameworks and LLM orchestration tools.</li>
<li>Solid understanding of CI/CD, GitOps, containers, and orchestration.</li>
</ul><h2 class="jobSectionHeader">Bonus Skills</h2>
<ul><li>Cloud‑native automation experience (AWS Lambda, Azure Functions, GCP Cloud Functions).</li>
<li>Knowledge of Kafka or other event/streaming frameworks.</li>
<li>Experience with policy engines, RBAC, and safety controls for AI automation.</li>
<li>Networking, cloud, or automation certifications.</li>
</ul><h2 class="jobSectionHeader">Why This Role Matters</h2>

You will help build the next generation of intelligent, self‑driving infrastructure, where AI agents, MCP‑style services, and reusable Skills replace fragile scripts and manual runbooks. Your work will reduce toil, improve system reliability, and enable teams to operate infrastructure at scale with speed, safety, and resilience.</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

AI Automation Infrastructure Engineer

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div> 

So, what&rsquo;s the role all about? 
We&rsquo;re looking for a seasoned Business Consultant to join our Global Cloud Services team at NICE Actimize. This role is centered around end-to-end business development and consultative services focused on financial crime solutions. You&rsquo;ll be instrumental in driving business transformation, increasing adoption of NICE Actimize technologies, and delivering measurable impact through our Business Consulting methodology.

How will you make an impact? 
You&rsquo;ll collaborate with account teams, clients, and internal stakeholders to expand our Cloud Professional Services footprint. Your expertise will guide clients through transformation initiatives, while your leadership will ensure the successful delivery of consulting engagements.

Key responsibilities include:
<ul>
<li>Driving growth opportunities and supporting go-to-market strategies for Cloud Services</li>
<li>Acting as a trusted advisor throughout the customer lifecycle</li>
<li>Identifying upsell and cross-sell opportunities within existing accounts</li>
<li>Leading and managing consulting engagements across global teams</li>
<li>Providing direct and indirect consulting tailored to client needs</li>
<li>Mentoring team members and ensuring quality assurance</li>
<li>Developing actionable implementation plans</li>
<li>Delivering consulting services in financial crime prevention and performance improvement</li>
<li>Ensuring measurable business impact and ROI for clients</li>
<li>Promoting NICE Actimize solutions in collaboration with product and sales teams</li>
<li>Building relationships within the partner ecosystem</li>
</ul>
Have you got what it takes?
<ul>
<li>8+ years of business consulting experience in financial crime within a services firm, consulting firm, regulatory body, or large financial institution</li>
<li>Subject matter expertise in financial crime, performance management, business analysis, and training</li>
<li>Proven business development experience with services-led solutions</li>
<li>Strong track record in opportunity development and service sales</li>
<li>Excellent communication and presentation skills</li>
<li>MBA/MSc preferred; BA/BS required</li>
<li>Professional compliance qualification from ICA or CAMS is a must</li>
</ul>
Interpersonal Skills
<ul>
<li>Strong mentoring and team development capabilities</li>
<li>Exceptional customer-facing and consultative selling skills</li>
<li>Ability to influence stakeholders at all levels, including C-suite</li>
<li>High accountability and commitment to service excellence</li>
<li>Proactive, self-driven, and adaptable in dynamic environments</li>
<li>Skilled at managing multiple priorities with a solution-oriented mindset</li>
<li>Clear and persuasive communicator</li>
</ul>
Technical/Domain Knowledge &amp; Experience
<ul>
<li>Proficiency in Microsoft Office</li>
<li>Expertise in database operations and SQL</li>
<li>Deep understanding of Transaction Monitoring, Sanctions Screening, KYC/CDD, and/or Fraud Detection</li>
<li>Familiarity with strategy, operations, and data analysis methodologies</li></ul> 


What&rsquo;s in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 


Enjoy NiCE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8625

Reporting into: Group Manager, Actimize 
Role Type: Individual Contributor</div><div> 
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Lead Business Consultant, Actimize

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
So, what&rsquo;s the role all about?

If you&rsquo;re energized by the idea of turning complex AI innovation into compelling stories that move markets, keep reading.

As a Content Marketing Manager, you&rsquo;ll shape the voice of NICE and help define how our brand is seen and heard across the market. You&rsquo;ll develop content about our cutting-edge AI solutions for a customer experience that educates, inspires, and converts. Whether it&rsquo;s high-impact social media copy, sharp campaign messaging, thought leadership, or digital storytelling, you&rsquo;ll make sure every word and visual reinforces our position as the global leader in AI-driven customer experience.

This is more than just a content role &mdash; it&rsquo;s your chance to help tell the story of how NICE is powering the future of customer service for the world&rsquo;s largest brands.

How will you make an impact?
<ul>
<li>Create, edit, and publish compelling content across channels &mdash; from web and blog to email, social media, presentations, and videos.</li>
<li>Partner with marketing, demand generation, and design teams to bring our campaigns to life.</li>
<li>Develop standout campaign copy highlighting our differentiators, market insights, and AI innovation.</li>
<li>Understand different audiences and develop content that connects with each, including prospects, customers, sales team, industry analysts, and more &ndash; you know who you want to reach and how to shape messaging for them.</li>
<li>Transform complex technology concepts into clear, powerful customer narratives.</li>
<li>Ensure every piece of content hits the mark and is aligned with NICE&rsquo;s bold, customer-first voice and brand standards.</li>
<li>Track and analyze content performance, using insights to optimize for maximum impact.</li>
<li>Stay ahead of market trends, competitor moves, and industry conversations.</li>
<li>Incorporate SEO and digital best practices to maximize content visibility.</li>
<li>Manage and organize our content libraries, making it easier to scale great ideas.</li>
<li>Share new ideas, trends, and best practices to elevate our collective impact.</li>
</ul>
Have you got what it takes?
<ul>
<li>A passion for storytelling and a genuine curiosity about AI and how it&rsquo;s transforming customer experience.</li>
<li>Bachelor&rsquo;s degree in Marketing, Communications, Journalism, or a related field (or equivalent work experience).</li>
<li>3&ndash;5 years of experience in content creation, copywriting, or digital marketing &mdash; ideally in tech, SaaS, or AI-led industries.</li>
<li>Exceptional writing, editing, and proofreading skills &mdash; your copy is sharp, clean, and persuasive.</li>
<li>Ability to balance creativity with strategy, delivering content that drives results.</li>
<li>A keen understanding of how words and visuals work together to create impactful marketing.</li>
<li>Proven ability to work with cross-functional teams.</li>
<li>Familiarity with digital marketing strategies and SEO fundamentals.</li>
<li>Strong organizational skills with the ability to manage multiple projects and deadlines.</li>
<li>Team player who thrives in a fast-paced, collaborative environment.</li>
<li>Growth mindset and eagerness to learn &mdash; you always look for ways to raise the bar.</li>
</ul>
Requisition ID: 6917 
Reporting into: Director, Product Marketing 
Role Type: Individual Contributor

What&rsquo;s in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. This is an office based position, we are unable to hire a candidate seeking fully remote work for this position.</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Content Marketing Manager

Join NiCE and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.