Abrar Admin

NiCE Actimize

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
Overview

We are hiring a Senior Data Engineer to support our engineering data initiatives while collaborating with teams across SLC and Pune. The Senior Engineer will work closely with the Lead Engineer and key partners across the organization to execute critical components of our data strategy.

Key Responsibilities
<ul>
<li>Develop, optimize, and maintain data pipelines and data platform components.</li>
</ul><ul><li>Implement solutions supporting data federation, semantic modeling, and data governance frameworks.</li>
</ul><ul><li>Collaborate with Engineering, Analytics, and Product teams to deliver highquality data assets.</li>
</ul><ul><li>Apply AIdriven tools to accelerate development and improve data quality and productivity.</li>
</ul><ul><li>Investigate and adopt emerging data technologies aligned with organizational strategy.</li>
</ul><ul><li>Operate independently and deliver consistent results within distributed team environments.</li>
</ul>
Required Technical Background 

<ul>
<li>Strong expertise with Snowflake (highest priority).</li>
</ul><ul><li>Hands-on experience with Kafka, Flink, Spark, and Airflow.</li>
</ul><ul><li>Experience with semantic layers (e.g., Cube).</li>
</ul><ul><li>Experience with federated data layers (e.g., Trino).</li>
</ul><ul><li>Knowledge of distributed systems and modern data engineering patterns.</li>
</ul><ul><li>Proficiency with AI tools supporting data engineering workflows.</li></ul> 


Preferred Qualifications
<ul>
<li>Experience supporting or contributing to largescale data initiatives.</li>
</ul><ul><li>Strong selfdirection, problemsolving abilities, and eagerness to learn new technologies.</li>
</ul><ul><li>Solid communication and collaboration skills across remote teams.</li></ul></div><div> 
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Senior Software Engineer,CX – Platform Data

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
Job Summary

We are seeking a Project Manager to join the Global Business Operations team, focused on improving and managing post-sales processes across Services, Support, and Business Partner organizations. In this role, you will lead cross-functional initiatives from discovery and business requirements through implementation and rollout, driving operational efficiency and scalable process improvements across a global software environment. The position requires strong business analysis and process optimization skills, along with the ability to leverage data, BI tools, and emerging technologies such as AI to identify insights and recommend solutions. You will work closely with business stakeholders and IT teams to address operational challenges, define best-practice processes, and ensure successful adoption through workshops, user acceptance testing (UAT), and training. The ideal candidate is highly organized, analytical, and collaborative, with the ability to manage multiple initiatives simultaneously while influencing stakeholders and delivering impactful results. 


Responsibilities:
<ul><li>Serves as a Project Manager for the Global Business Operations organization, focused on post sales unites (Services, Support, business partners etc.)</li></ul>
<ul><li>End-to-end accountability for internal process-change projects, from business requirement definition and planning to successful delivery and implementation</li></ul>
<ul><li>Ongoing learning, and managing discovery phases of a new business processes, while interviewing different stockholders and self-learning</li></ul>
<ul><li>Manage discussion to identify and suggest the best practice process to handle business challenges</li></ul>
<ul><li>Perform business analysis and provide guidance on best practices and various approaches as part of the finalized requirements</li></ul>
<ul><li>Consume company's data and BI reports for process discovery and business insights, including using AI.</li></ul>
<ul><li>Manages and supports operational issues, new needs and questions raised by the business around post sales processes and system.</li></ul>
<ul><li>Lead process rollout to wide population, including workshops, UAT and training</li></ul>
<ul><li>Work effectively under pressure to meet tight deadlines and goals while keeping momentum needed to drive initiatives to completion</li></ul>

Education:
<ul><li>A University degree B.Sc in Industrial &amp; Management engineering or similar - Must</li></ul>
<ul><li>MBA - an advantage</li></ul>

Requirements:
<ul><li>At least 3 years of experience as a Project Manager of a global multinational environment in the software industry</li></ul>
<ul><li>Excellent understanding of business processes</li></ul>
<ul><li>Experience in leading discovery, solution suggestion and implementation phases in projects</li></ul>
<ul><li>Hands-on experience with corporate applications (like SFDC, Service Now, AI tools etc.)</li></ul>
<ul><li>Experience in writing business requirement documents</li></ul>
<ul><li>Self-learning capabilities, via reading, interviewing and data analysis</li></ul>
<ul><li>Managerial skills and experience in matrix management</li></ul>
<ul><li>Experience leading multi-activities in parallel</li></ul>
<ul><li>Experience working closely with IT</li></ul>
<ul><li>Strong understanding and experience in organization-wide issues and be able to suggest solutions for resolution</li></ul>
<ul><li>Successful track record in business analysis, setting priorities, shaping processes, and developing an infrastructure that creates a stronger and more efficient organization</li></ul>
<ul><li>Highly organized, dynamic and self-motivated team player with a flexible and creative approach</li></ul>
<ul><li>Excellent communication and coalition building skills with an ability to balance, negotiate, and work with a variety of internal stakeholders</li></ul>
<ul><li>Experience in Consulting company - an advantage</li></ul>
<ul><li>Knowledge in Professional Services &amp; Support processes and systems &ndash; an advantage</li></ul></div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Project Manager, CX

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
We are seeking an AI delivery‑driven leader to guide complex, customer‑facing projects from initiation through closure. In this role, you will provide strategic directions across end‑to‑end delivery, act as the primary client partner, and ensure clear, consistent communication up to the leadership level. You will work closely with technical, product, and AI/GenAI stakeholders to drive roadmap alignment, support go‑to‑market readiness, and proactively manage risks, dependencies, and escalations.

The ideal candidate brings strong leadership presence, proven experience overseeing multiple concurrent initiatives, and a solution‑oriented mindset that drives team alignment, smooth execution, and measurable customer value.

Role Description:
<ul>
<li>Manage high‑visibility software and AI/GenAI projects, ensuring delivery aligns with scope, timelines, and customer expectations.</li>
<li>Manage project plans, schedules, RAID logs, and all core project documentation.</li>
<li>Provide clear and consistent communication with executive leadership.</li>
<li>Drive ownership and accountability.</li>
<li>Manage escalations with professionalism and urgency.</li>
<li>Guide teams through the project lifecycle.</li>
<li>Mentor project managers and help advance best‑practices across the PMO.</li>
<li>Navigate shifting priorities and adjust project approaches meet evolving business and customer needs.</li>
</ul>
Experience:
<ul>
<li>8+ years of project management experience leading complex, customer‑facing software delivery projects.</li>
<li>Proven success managing full end to end delivery using Agile, Waterfall, and hybrid methodologies.</li>
<li>Experience delivering technical, SaaS, and AI/GenAI projects.</li>
<li>Strong analytical skills with a track record of managing risks, revenue, and escalations.</li>
<li>Excellent communication &amp; expectation management</li>
<li>Advanced proficiency in project management and reporting tools (e.g., MS Project, Salesforce, Rocketlane, &amp; Power BI).</li>
<li>PMP certification required.</li>
</ul>
What&rsquo;s in it for you?
<ul>
<li>Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!</li>
</ul>
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. 
 
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
</div><div>About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Lead Client Services Project Manager, CX

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
So, what&rsquo;s the role all about?

We are seeking a strategic and execution-focused Director of Sales and Pre-Sales Onboarding to design, build, and scale world-class onboarding programs across our global go-to-market organization. This leader will own the onboarding experience for all Sales and Pre-Sales roles, ensuring new hires ramp quickly, build confidence, and deliver value to customers from day one.

This role will partner closely with Sales, Pre-Sales, Product, and Marketing, leadership to create structured, role-based learning journeys that align to business priorities and measurable performance outcomes. The Director will lead a small but high-impact team responsible for delivering onboarding at scale and continuously improving the learning experience.

How will you make an impact?

Global Onboarding Strategy
<ul>
<li>Develop and execute a global onboarding strategy aligned to company growth, revenue, and customer experience objectives.</li>
<li>Build scalable, role-based onboarding programs for Sales and Pre-Sales that accelerate productivity and reduce time to ramp.</li>
<li>Ensure onboarding aligns to our Agentic AI, automation, and customer experience vision and prepares teams for real-world customer conversations.</li>
</ul>
Learning Path and Curriculum Ownership
<ul>
<li>Own the design and continuous evolution of structured learning paths for all Sales and Pre-Sales roles.</li>
<li>Define clear capability frameworks, skills progression, and role-based certification milestones.</li>
<li>Ensure content balances product knowledge, business value storytelling, technical depth, and customer outcomes.</li>
<li>Partner with Product and Marketing to incorporate new releases, competitive positioning, and use cases into onboarding journeys.</li>
</ul>
Team Leadership and Development
<ul>
<li>Lead, mentor, and grow a high-performing onboarding team of 2&ndash;4 professionals responsible for curriculum design, content creation, and program delivery.</li>
<li>Establish clear priorities, operating rhythms, and accountability aligned to business outcomes.</li>
<li>Foster a culture of innovation, collaboration, and continuous improvement.</li>
</ul>
Content and Experience Development
<ul>
<li>Oversee the creation of scalable onboarding content including digital learning, hands-on labs, simulations, and real-world scenarios.</li>
<li>Drive immersive, experiential learning that builds confidence and practical application.</li>
<li>Ensure consistency and quality across global onboarding experiences.</li>
</ul>
Measurement and Business Impact
<ul>
<li>Define and track onboarding success metrics including time to productivity, quota attainment, deal support readiness, and certification completion.</li>
<li>Build dashboards and reporting frameworks to demonstrate business impact and ROI.</li>
<li>Continuously optimize onboarding based on data, feedback, and performance insights.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Act as a trusted partner to Sales and Pre-Sales leadership to understand capability gaps and evolving business needs.</li>
<li>Communicate onboarding progress, insights, and impact to executive stakeholders.</li>
<li>Collaborate closely with the broader Global Enablement organization to ensure alignment across ongoing learning, certification, and skill development.</li></ul> 


Have you got what it takes?
<ul><li>8+ years of experience in sales enablement, onboarding, or learning and development in enterprise SaaS or AI-driven technology environments.</li>
<li>Proven success designing and scaling onboarding programs tied to measurable revenue impact.</li>
<li>Experience supporting both Sales and Pre-Sales or technical GTM roles.</li>
<li>Strong executive presence and ability to influence senior stakeholders.</li>
<li>Experience leading and developing high-performing teams.</li>
<li>Data-driven mindset with strong analytical and operational skills.</li>
<li>Ability to translate complex technical solutions into compelling business value.</li>
<li>Experience with learning platforms and modern enablement technologies.</li>
</ul>
Success Metrics
<ul>
<li>Reduced time to productivity and ramp across Sales and Pre-Sales teams.</li>
<li>Improved seller and SE confidence and customer engagement early in tenure.</li>
</ul><ul><li>Strong onboarding completion and certification rates.</li>
</ul><ul><li>Positive feedback from Sales and Pre-Sales leadership.</li>
<li>Demonstrated impact on pipeline, deal velocity, and win rates.</li>
</ul>
What&rsquo;s in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About Cognigy

NiCE Cognigy delivers AI that works&mdash;fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI&mdash;instantly, across every channel and in 100+ languages.</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Director, Sales Enablement, Onboarding

Join NiCE Actimize and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NiCE Actimize

About Company

Senior Software Engineer,CX – Platform Data

Project Manager, CX

Lead Client Services Project Manager, CX

Director, Sales Enablement, Onboarding