Urwah Admin

NielsenIQ

<div>
 
 Job Description
 
 
 
 Primarily the role of Senior Executive is to execute projects to their clients / supervisor's satisfaction. The following is suggested scope for senior executives:
 
 
 <ul>
 <li>
 Operational excellence: Project Management &amp; Client Management
 </li>
 <ul>
 <li>
 Ensure assigned responsibilities are conducted to time and quality expectations
 </li>
 <li>
 Ensure thorough understanding of and compliance to Nielsen&rsquo;s research processes and workflow
 </li>
 <li>
 Support manager on day to day project execution i.e. designing / inputting questionnaire
 </li>
 <li>
 Ensure timely and proactive communication with partner divisions like data processing, data collection, Vendors &amp; Other Nielsen Offices to facilitate smooth project execution
 </li>
 <li>
 Ensure that materials to Ops &amp; other support teams are sent on schedule and thoroughly checked for errors
 </li>
 <li>
 Proactive communications during project lifecycle to managers /clients as appropriate e.g. status report updates, highlighting database issues etc
 </li>
 <li>
 Attend client presentations with the manager to support as required
 </li>
 </ul>
 <li>
 Skillset: Analytical / report writing and presentation skills
 </li>
 <ul>
 <li>
 Write Analysis plan &amp; develop charting templates
 </li>
 <li>
 Effectively brief charting &amp; tabulation teams on the project requirements
 </li>
 <li>
 Checking the data tables and charts to spot errors
 </li>
 <li>
 Drafting reports &amp; commentaries
 </li>
 </ul>
 <li>
 Productivity: Embrace &amp; Drive Sub-team Compliance on Key Initiatives &amp; Protocols
 </li>
 <ul>
 <li>
 Attend training and ensure timely compliance of key initiatives
 </li>
 <li>
 Ensure proper process protocols are observed throughout project lifecycle
 </li>
 <li>
 Ensure that all data runs for the projects are planned efficiently to minimize data re-runs by data processing team
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2-3 years of Market Research experience.
 </li>
 <li>
 University degree in Marketing, Mathematics, Statistics or other related fields is a must, preferred Postgraduate
 </li>
 <li>
 Knowledge of using advanced Excel, Powerpoint, Power BI or Tableau would be an advantage
 </li>
 <li>
 Strong analytical mind and excellent numerical skills
 </li>
 <li>
 Strong communication skills &amp; visualization skills &ndash; interested in storytelling techniques
 </li>
 <li>
 High level of client service skills and understanding of growth and brand strategy
 </li>
 <li>
 Business acumen and good knowledge of the market dynamics
 </li>
 <li>
 Comfortable working in a digital-enabled environment
 </li>
 <li>
 Strong English communication skills.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
</div>

Senior Research Executive

<div>Company Description 
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population. 
For more information, visit NIQ.com 
Want to keep up with our latest updates? 
Follow us on: LinkedIn | Instagram | Twitter | Facebook 
Job Description 
Role Purpose : Lead key accounts and project executions for strategic clients in the vertical and act as consultative partner.
Reporting to : Customer Success Lead &ndash; PnP, FS/EV
Accountabilities
(The accountabilities listed below are only indicative, they are not meant to be exhaustive)<ul><li>
Accountable for developing relationship with key clients and service their research requirements; explore &amp; generate cross sell/ upsell opportunities</li><li>
Demonstrate expertise across research types &ndash; Brand Health tracking, C-SAT/MS, U&amp;A, etc. studies.</li><li>
New opportunity prospecting, taking research brief, developing relevant research proposal through right suitable research design and sample plan &ndash; aligned to the brief and business objective.</li><li>
Being involved &amp; guiding team members in all research related stages like questionnaire development, data analysis, report writing and client presentation to drive the project smooth execution independently or with support of team members (given the nature &amp; scale of the project)</li><li>
Provides advice on the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information.</li><li>
Handle client queries or complaints. Client stakeholder management. Provide advice and consultation to clients and staff.</li></ul> 

Qualifications 
<ul><li>
9+ years relevant working experience. Experience in Market Research with the quantitative research projects is a must.</li><li>
Strong client focus</li><li>
Strong understanding of research techniques to enable meaningful conversations with all client stakeholders and ensure accurate representation of the data in reporting and insights.</li><li>
Ability to understand all technical aspects of the research to carry out internal and client-based conversations.</li><li>
Understanding of analysis tools and data interpretation, excellent numerical skills</li><li>
Able to influence and persuade and to develop long term sustainable relationships.</li><li>
Strong communication skills.</li><li>
Excellent presentation development skills coupled with strong presentation delivery skills - Confident presenting skills to deliver insights, stories and actions in face to face or group presentations.</li><li>
Displays maturity and creative problem-solving skills in handling crises.</li><li>
Able to operate in a multi-cultural environment and handle multiple stakeholders internally and externally.</li><li>
Knowledge and exposure to more that one markets is an added advantage (worked preferably in the international arena/ client side/ agency side)</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Senior Manager – Customer Success & Market Research

<div>
 
 Company Description
 
 
 
 We are the world's leading consumer intelligence firm, delivering the Full View&trade; on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.
 
 
 
 Job Description
 
 
 
 We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery are the reason clients will continue to invest in our products and service. In this role you will execute projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.
 
 
 This is a Hybrid role based in Lahore, Pakistan.
 
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions
 </li>
 <li>
 Work closely with the CS Consultants to transform customer experience
 </li>
 <li>
 During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
 </li>
 <li>
 Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
 </li>
 <li>
 Prepare and present insights/recommendations as per Academy Bronze graduate level; i.e. always using SCQA and AP efficiently
 </li>
 <li>
 Drive customer satisfaction through analyses and delivery of relevant and impactful insights
 </li>
 <li>
 Support Thought Leadership Projects
 </li>
 <li>
 Client briefing: In-market: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. Guides and supports junior on the same. Hub: Ensure briefing document is received from the in-market with all areas complete. Ask in-market teams for clarity. Guides and supports juniors to do the same
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1 year of experience in the CPG industry and/or related sales, category management, market research
 </li>
 <li>
 Master's degree is a plus
 </li>
 <li>
 Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS/Panel data
 </li>
 <li>
 Curious person who likes building stories based on data to answer business questions
 </li>
 <li>
 Strong analytical mind and excellent numerical skills
 </li>
 <li>
 Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides
 </li>
 <li>
 Excellent command of both written and spoken English (some local jobs might require English)
 </li>
 <li>
 Digital savy
 </li>
 <li>
 Fast learner of concepts/ tools/ analyses
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
</div>

Research Executive

<div>
 
 Job Description
 
 
 
 The Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify opportunities for upselling and cross-selling.
 
 
 As a Customer Success Executive, you will work closely with your customers to enhance their overall customer experience and contribute to the long-term success of both the customer and all Brandbank and/or Etilize solutions.
 
 
 
 Role Responsibilities
 
 
 
 The role is responsible for the ongoing support and development of Tier 1 and Tier 2 customers through implementing the Customer Success strategy which will encompass the following:
 
 
 <ul>
 <li>
 Customer Experience: Ensure high customer satisfaction by understanding and addressing customers&rsquo; needs and goals, becoming their trusted advisor by building and maintaining strong relationships. Conduct regular check-ins and business reviews to ensure customers are achieving their desired outcomes
 </li>
 <li>
 Reporting and Analysis: Prepare and present detailed reports for your customers on the adoption and usage of services. Use performance data to drive continuous improvement initiatives with our customers. Knows Pivot table and VLOOKUP
 </li>
 <li>
 Performance Metrics: Achieve essential KPIs such as customer satisfaction scores, retention rates, and product usage metrics to gauge the effectiveness of customer success initiatives
 </li>
 <li>
 Process Improvement: Identify and implement improvements to enhance efficiency and customer satisfaction with both your customers and your manager
 </li>
 <li>
 Training and Development: Provide support and training to team members, as well as customers to ensure a mutually beneficial relationship
 </li>
 <li>
 Cross-Department Collaboration: Work closely with other departments, such as Commercial, Sales Enablement, and PTO, to ensure a seamless customer experience. Schedule product deliveries according to workflow capacity, handle operational queries, and support the operations team to maintain high service levels
 </li>
 <li>
 Product Knowledge: Develop a comprehensive understanding of core services and additional software offerings. Track customer usage against allowances and address any queries related to systems
 </li>
 <li>
 Technology Utilization: Adoption of existing systems and processes to streamline operations and improve service delivery
 </li>
 <li>
 Customer Feedback: Obtain customer feedback to drive a continuous improvement to NPS
 </li>
 <li>
 Customer Advocacy: Act as an advocate for the customer within the company, ensuring their needs and feedback are considered in product development and service improvements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Some experience in customer-facing roles
 </li>
 <li>
 You have a customer-driven attitude and strong experience in working in B2B customer-facing role(s), preferably including relationship management
 </li>
 <li>
 Ability to deliver quickly in a fast-paced environment and independently overcome challenges
 </li>
 <li>
 A positive and collaborative attitude and proven experience in working cross-functionally with internal teams to drive customer success and achieve business goals
 </li>
 <li>
 Strong problem-solving abilities and the capacity to meet deadlines consistently
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
</div>

Junior Customer Success Analyst

<div>
 
 Company Description
 
 
 
 Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View&trade; on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.
 
 
 
 Job Description
 
 
 
 Customer Integration Specialist is responsible for providing technical integration and services support to NIQ GfK customers. This role develops and delivers professional services product content delivery scripts and exports to NIQ GfK global customer base. Creating, updating and maintaining NIQ GfK customer online help documentation is managed by Customer Integration Specialist. Operationally, this role assists customer success team and commercial team by creating reports / queries / analysis of catalog data.
 
 
 
 Note: This is a Pakistan night shift position.
 
 
 
 <ul>
 <li>
 Accompany commercial team to customer demos and calls, advise and participate in technical discussions regarding functionality, features, connectivity, development and test efforts
 </li>
 <li>
 Provide technical product catalog integration support via email, chat and calls
 </li>
 <li>
 Provide support to fellow customer success members in automating technical tasks and processes
 </li>
 <li>
 Provide / run basic reports for catalog for customers and North American sales reps
 </li>
 <li>
 Develop and deliver professional services product content delivery scripts and exports for existing and prospecting customers
 </li>
 <li>
 Manage customer delivery projects with some assistance by lead/manager
 </li>
 <li>
 Working with development team on customer reported bugs and issues and making sure they are addressed
 </li>
 <li>
 Taking customer requirements and assist manager in creating service SOWs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Moderate Database knowledge of Oracle, MS SQL, mySQL
 </li>
 <li>
 Moderate understanding of at least one scripting language such as Java Script
 </li>
 <li>
 Basic knowledge of programing language such as Python and JAVA
 </li>
 <li>
 Basic understanding of Windows and Linux
 </li>
 <li>
 Knowledge of Microsoft Office programs
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science
 </li>
 <li>
 Experience working with at least one database management system
 </li>
 <li>
 At least 1-2 years of experience or equivalent working at GfK Etilize or outside GfK Etilize
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
</div>

Customer Integration Specialist

<div>Job Description 
We won&rsquo;t say we can predict the future, but our team of Market Research Analysts gets pretty close. This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind scatter plots and help clients determine which products to launch. Your insights will influence decisions for some of today&rsquo;s leading global companies. 
RESPONSIBILITIES<ul><li>
Lead a client servicing team to ensure prompt delivery of service to responsible clients to achieve the set financial objectives and other operational performance indicators.</li><li>
Adept in independently handling all stages in a Customized Market Research Project as follows:</li></ul><ul><li>
Responding to RFP / Proposal Design (Objective, Research design, Sample design, costing)</li><li>
Project Launch</li><li>
Questionnaire design</li><li>
Presentation preparation and sharing insights with client</li><li>
Account Management</li><li>
Team management</li><li>
Business development</li><li>
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.</li><li>
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.</li><li>
Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials.</li><li>
Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets.</li><li>
Identify and recommend enhanced and new services that answer clients' business needs Build and maintain ongoing relationships with the identified key persons within client organization</li></ul> 
Qualifications
A LITTLE BIT ABOUT YOU<ul><li>Postgraduate or MBA from a well-known institute</li><li>At least 5 years' experience in data analytics role and client servicing</li><li>Strong Client Focus and Proactiveness</li><li>Working knowledge of statistics and multivariate analysis</li><li>Working knowledge of research techniques and methodologies.</li><li>Proactive.</li><li>Able to influence and persuade.</li><li>Strong customer service and interpersonal communication skills.</li></ul> Ability to analyze and interpret data in a challenging and insightful manner. Strong and articulate verbal and written communication skills.<ul><li>Efficient time management, ability to multi-task and detail-oriented.</li></ul> Displays maturity and creative problem-solving skills in handling crises. Recommend improvements in work processes within area of responsibility.<ul><li>Analyses and interprets financial information to ensure the achievement of business targets and early identification of issues/crisis.</li></ul>
#LI-AK8 
Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Senior Manager Market Research

<div>Job Description<ul><li> 
Visit assigned retail outlets as per the designated schedule.</li><li>
Accurately complete the time tracker (Chrono) form for each shop visit.</li><li>
Manage and audit a set number of assigned outlets (&ldquo;Panel&rdquo;) and ensure the completion of required items in the IC questionnaire.</li><li>
Validate item descriptions, segments, prices, barcodes, and item codes before submitting the questionnaire.</li><li>
Capture and upload product images in the e-pics system (LHHT/Niqpic) when permitted.</li><li>
Maintain a daily target of auditing at least 65 items.</li><li>
Collect new category/characteristics data as per business requirements.</li><li>
Purchase items based on operational and ad-hoc requirements.</li><li>
Assist with office activities related to IC questionnaire preparation and quality control.</li><li>
Gather census information and support full census projects.</li><li>
Maintain strong relationships with retailers/shopkeepers and report any cooperation issues to the supervisor.</li><li>
Proactively capture and report information on new product launches, promotions, barcodes, and descriptions.</li><li>
Attend briefing/training sessions before each audit period and participate in field training.</li><li>
Provide market insights and prepare reports on key market activities.</li><li>
Develop and submit new product launch reports with required specifications and images.</li><li>
Ensure the fair distribution of promotional gifts to retailers as per company guidelines and obtain necessary receipts.</li><li>
Adhere to NielsenIQ&rsquo;s Code of Conduct and company policies.</li></ul> 
Qualifications<ul><li> 
High School or Medium School Certificate</li><li>
1-2 years of work experience in the FMCG field (preferred)</li><li>
Strong communication skills</li><li>
Basic arithmetic and analytical skills</li><li>
Ability to work under strict deadlines</li><li>
Good memory and inductive reasoning</li><li>
English language typing and cognition</li><li>
Honest, professional, and presentable</li><li>
Comfortable with routine and outdoor work</li><li>
Valid light vehicle driving license</li><li>
Good knowledge of all areas in Kuwait</li></ul> 
Additional Information 
If you are detail-oriented, enjoy fieldwork, and have a strong understanding of Kuwait&rsquo;s retail market, we encourage you to apply!<div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Data Acquisition - Field Auditor DA RMS

<div>Company Description 
About the job 
NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees. 
You&rsquo;ll be working as a Consultant role, responsible for collaborating on insights /delivery for Oman/Kuwait/Qatar clients 
Responsibilities<ul><li>
Serve as the relationship owner within Customer Success to manage client relationship and execute critical communications.</li><li><ul><li>Responsible for identifying relevant stakeholders at Client (e.g., respective decision makers for service model, JBP, NPS, contract renewal)
</li><li>Work closely with the AD to develop strategic direction and service strategy to advance client&rsquo;s priorities through JBPs and drive improved, measurable satisfaction with NIQ
</li><li>Leads JBP process and is accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of JBP and customer ways of working, and collaborating with other CS functions to incorporate analytic and data quality elements into JBP
</li></ul></li><li>Lead QBO and Client Review process, focusing on service delivery and ROI elements, showcasing outcomes, tracking priorities, sharing/receiving feedback/NPS, and refining JBP to align with customer priorities and objectives
</li><li>Lead and own NPS process, frequently and consistently reviewing success metrics and client satisfaction, and reviewing quality, escalation, and coverage to ensure client satisfaction is maximized
</li><li><ul><li>Responsible for consulting and service model elements for master contract renewal, proposal/RFP building process, and creation/delivery of client presentations
</li><li>Build deep expertise and empathy for Customer&rsquo;s business and associated needs
</li><li>Build meaningful relationships across multiple client divisions and develop a trusted advisor partnership with the key customer stakeholders
</li></ul></li><li>Lead generation: Display a full understanding of all NIQ portfolio of services and products as well as 'incremental offerings', and guide/ coach Industry Insights team to identify, create, and convert opportunities to incremental sales through strong client relationships
</li><li>Create value through leveraging existing NIQ tools to advance Customer business objectives through strategic Thought Leadership and flawless execution
</li><li>Identify opportunities for increased partnership and elevate those opportunities to organizational partners
</li><li>Facilitate a clear day-to-day and strategic two-way communication between NIQ and Customers
</li><li>Serve as the SPOC for coverage, quality, delivery, servicing, and technical issues escalation from Industry Insights, Customer Service, and/or Operations/Data Science, and drive and coordinate internal cross-functional customer issue resolution and associated response
</li><li>Lead onboarding process and own the setup of client onboarding in collaboration with other CS functions
 </li><li>Understand and be able to explain CPS usage (facts and fundamentals) to clients accurately and confidently,
 </li><li>Be able to bring insights from CPS (especially to create CPS sales opportunities for other markets if the client is at HQ, also responsible for an NIQ market with CPS, where they are not purchasing CPS from NIQ)
</li></ul>About you
At Nielsen IQ you will experience a dynamic, open, and solution-oriented international environment, where we support your development through a trust-based feedback culture and diverse training possibilities.
As part of our culture, our promise to you is that at Nielsen IQ you can: Be Yourself, Make a Difference &amp; Grow with Us.
Qualifications<ul><li>1-2 years of experience in the CPG industry and/or related sales, category management, market research
</li><li>Prior experience with NIQ (or similar) solutions preferred Analytics space, including POS/Panel data
</li><li>Strong knowledge of the CPG industry and client organizations
</li><li>Consultative client skills and innovative problem-solving skills
</li><li>Proven experience in successfully leading complex client relationships
</li><li>Proven track record of building client engagement
</li><li>Experience building relationship and consensus with clients
</li><li>Ability to successfully influence and negotiate with clients, colleagues, and Executives/management
</li><li>Ability to write and deliver effective proposals and presentations
</li><li>Proven and quantifiable overachievement of revenue, sales and profitability objectives; strong pipeline management skills with a track record of predictability and consistency
</li><li>Proven skills managing selling cycles from four week to six
</li><li>Bachelors degree</li></ul> 
Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Analyst - Customer Success Generalist / Multidiscipline

<div>
 
 Job Description
 
 
 
 The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions.
 
 
 The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions across both Brandbank and Etilize, including associated service levels. This function ensures the efficient ingestion and distribution of all relevant digital product content to meet the needs of our internal teams, stakeholders, customers, industry, and NIQ.
 
 
 
 Job Purpose
 
 
 
 The Client Integration Data Transformation Specialist is responsible for supporting the successful deployment of new and updated services. This includes managing standard and custom data feeds, creating custom Excel extracts, and integrating with GS1 data platforms. The role is pivotal in ensuring seamless data transformation and integration processes that meet client needs and project specifications.
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Bespoke Integration Delivery:
 </li>
 <li>
 Participate in the delivery of bespoke integrations, whether client-specific or GDSN (Global Data Synchronization Network).
 </li>
 <li>
 Support data mapping, testing, and deployment activities to ensure accurate and efficient data integration.
 </li>
 <li>
 Work with detailed data specifications and customer requirements.
 </li>
 <li>
 Project Management:
 </li>
 <li>
 Meet project milestones and adhere to client specifications for both inbound and outbound projects.
 </li>
 <li>
 Collaborate with project managers to ensure timely and successful project delivery.
 </li>
 <li>
 Knowledge Maintenance:
 </li>
 <li>
 Maintain up-to-date knowledge of Nielsen Brandbank and local GDSN data models and capture rules.
 </li>
 <li>
 Continuously update skills and knowledge to stay current with industry standards and best practices.
 </li>
 <li>
 Understand complex data mapping and transformation procedures.
 </li>
 <li>
 Collaboration with Consultants and Developers:
 </li>
 <li>
 Work closely with consultants and developers to create patches and changes that support bespoke data outputs.
 </li>
 <li>
 Ensure that all changes are thoroughly tested and meet quality standards before deployment.
 </li>
 <li>
 Data Transformation Logic:
 </li>
 <li>
 Build out data transformation logic to ensure data is accurately transformed and integrated.
 </li>
 <li>
 Identify test scenarios and create test data to validate the transformation processes.
 </li>
 <li>
 Experience in the field of complex data transformation/mapping exercises.
 </li>
 <li>
 Data Quality Assurance:
 </li>
 <li>
 Ensure data quality is maintained throughout the transformation process to the NBB Product Library, GDSN Connector, and retailer sites.
 </li>
 <li>
 Implement quality control measures to detect and correct data issues.
 </li>
 <li>
 Supplier/Retailer Consultancy:
 </li>
 <li>
 Provide consultancy services to suppliers and retailers to maintain the relevance and quality of data coverage.
 </li>
 <li>
 Advise on best practices for data integration and transformation to meet bespoke and standard integration requirements.
 </li>
 <li>
 Stakeholder Communication:
 </li>
 <li>
 Maintain regular and effective communication with key stakeholders, including project managers, clients, and internal teams.
 </li>
 <li>
 Provide updates on project progress, address any issues, and ensure alignment with project goals.
 </li>
 <li>
 Effective communicator, verbally and in writing, in local and English languages.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 You may be asked to undertake additional duties to those above, either temporarily or permanently, which the Company reasonably believes you can carry out or for which you will be trained.
 </li>
 <li>
 Relevant professional, ethical and health and safety standards apply to this role.
 </li>
 <li>
 May require out-of-hours working, reasonable travel to customers and other NIQ offices (both domestic and international).
 
 
 </li>
 </ul>
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
</div>

Customer Integration Data Transformation Specialist

<div>Company Description 
GfK Etilize is the largest product data provider in the world. We have been providing clients from around the world with mission-critical product data and solutions for retailers, distributors and manufacturers to power their eCommerce efforts. Our team brings decades of eCommerce experience, and we truly are passionate about product content and optimizing it for our clients. We provide standardized product data feeds for more than 20 million products worldwide. 
Job Description 
We are building a next-generation PIM System which defines how we acquire, aggregate, normalize and syndication a huge amount of data to different targets using state-of-the-art technologies. This is a great opportunity for seasoned Java developers &amp; architects to become part of a great product development team and grow their careers by working on cutting-edge technologies and solve problems involving a huge amount of data, high availability and scalability in a distributed environment.
As a very experienced Java developer/programmer, you may require to own certain parts of the products, manage small or bigger teams, contribute to design and oversee implementation. You must be a passionate software engineer who models the world, think in terms of design patterns and object-oriented design, functional programming, test-driven development are your second nature. You are used to working in agile teams delivering small, incremental improvements through continuous delivery pipelines. You are proud of the quality, security and robustness of the code you write, and because you write your code with an in-depth understanding of the execution environment these qualities translate to the systems you implement as well.
As an experienced Software Engineer you will have the following key responsibilities:<ul><li>
Provide solutions to problems across your functional areas</li><li>
Own features and drive them to delivery end to end</li><li>
Write well designed, testable, efficient code (mostly in java)</li><li>
Develop and debug high-volume, low-latency, high-performance applications which are highly available</li><li>
Develop APIs via object-oriented design using agile methodology e.g. Scrum etc.</li><li>
Contribute in all phases of the development lifecycle.</li><li>
Work in TypeScript, NodeJS</li><li>
Work with a mentor to learn and demonstrate constant progress towards the next level of the career ladder</li></ul> 
Qualifications 
<ul><li>
Bachelor or higher degree in Computer Science or related field</li><li>
3+ years of commercial software development experience</li><li>
Expert knowledge of Java Platform and related technologies</li><li>
Adept experience working with static code analysis and linting tools</li><li>
Comprehensive automated testing experience</li><li>
Experience with containerization with Docker etc</li><li>
Knowledge of CI/CD processes</li><li>
Very good knowledge of Git</li><li>
Experience with NoSQL databases like ElasticSearch or MongoDB</li><li>
Good understanding of web technologies.</li><li>
Ability to work in TypeScript, NodeJS</li><li>
Ability to work independently and must be self-driven.</li><li>
Must be passionate for quality and has a keen eye for designs and aesthetics</li><li>
Excellent written and verbal English communication skills</li></ul>
Tools &amp; Technologies:<ul><li>
Java</li><li>
Spring Framework</li><li>
Distributed micro services</li><li>
Kafka</li><li>
Docker &amp; Kubernetes</li><li>
Mongo</li><li>
Angular</li><li>
React</li><li>
node.js</li><li>
Git Working knowledge</li><li>
Mysql</li><li>
Neo4j</li><li>
Redis</li><li>
TypeScript</li><li>
Dynamodb</li><li>
AWS</li><li>
Graphql</li><li>
Sonar</li></ul> 

Additional Information 
Benefits:<ul><li>Exciting work environment that brings people together.</li><li>Use the latest digital technologies.</li><li>Ongoing trainings to support your development.</li><li>Opportunities for personal and professional growth.</li><li>Great compensation linked to individual performance and company results.</li></ul><div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Software Engineer (Java)

<div>
 
 Job Description
 
 
 
 The NIQ Customer Success team is a modern service team that is transforming the way we serve our clients with new and updated tools, enabling our teams to accomplish their tasks quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We serve as the key link between NIQ and clients, and our service and delivery are the reasons clients will continue to invest in our products and services.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise all stages of project management and monitor performance to ensure timely and successful completion.
 </li>
 <li>
 Lead and develop the team, fostering a culture of growth and collaboration to maximize performance and potential.
 </li>
 <li>
 Manage internal stakeholders and provide support and guidance as needed to ensure alignment and effectiveness across departments.
 </li>
 <li>
 Offer expert advice and consultation to clients and staff, addressing complex queries or complaints with professionalism and expertise.
 </li>
 <li>
 Drive business growth by managing profit and loss responsibilities, identifying opportunities for expansion, and developing strategic plans to meet objectives.
 </li>
 <li>
 Design and plan research projects based on client briefings and needs, including the creation of questionnaires and methodologies for data collection.
 </li>
 <li>
 Coordinate project execution, provide progress updates to clients, and give specific instructions to relevant departments for data collection and processing.
 </li>
 <li>
 Present study results to clients in a clear and compelling manner, ensuring understanding and satisfaction with the outcomes.
 </li>
 <li>
 Build and maintain strong relationships with clients, driving engagement and satisfaction through proactive communication and support.
 </li>
 <li>
 Undertake occasional travel as necessary to fulfill project requirements and client engagements.
 </li>
 <li>
 Assist in ensuring smooth invoicing by communicating any contract or job changes to the Finance department, while also working towards meeting collection targets.
 </li>
 <li>
 Identify and develop key team successors to ensure continuity and growth within the organization.
 </li>
 <li>
 Drive initiatives beyond business as usual (BAU) activities, including the development of key account plans and implementation of quality control measures on projects.
 </li>
 <li>
 Implement quality control measures to maintain high standards of work and ensure client satisfaction with project outcomes.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Hold a university degree in Marketing, Economics, or a related field, demonstrating a strong academic background in pertinent subjects.
 </li>
 <li>
 Bring 3-5 years of hands-on experience in Marketing Research, showcasing proficiency in conducting insightful analyses and delivering actionable recommendations.
 </li>
 <li>
 Possess a keen analytical mind with the ability to leverage advanced analysis methods and tools effectively, ensuring accurate interpretation of data and strategic insights generation.
 </li>
 <li>
 Demonstrate excellent verbal and written communication skills, enabling clear and persuasive articulation of complex ideas and findings to diverse stakeholders.
 </li>
 <li>
 Exhibit expertise in servicing customers, combined with in-depth knowledge of research methods, analysis techniques, and industry best practices, enhancing the value delivered to clients and stakeholders
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
</div>

Manager - Market Research

<div>Job Description 
The NIQ Customer Success team is a modern service team that is transforming the way we serve our clients with new and updated tools, enabling our teams to accomplish their tasks quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We serve as the key link between NIQ and clients, and our service and delivery are the reasons clients will continue to invest in our products and services.
Responsibilities:<ul><li>
Supervise all stages of project management and monitor performance to ensure timely and successful completion.</li><li>
Lead and develop the team, fostering a culture of growth and collaboration to maximize performance and potential.</li><li>
Manage internal stakeholders and provide support and guidance as needed to ensure alignment and effectiveness across departments.</li><li>
Offer expert advice and consultation to clients and staff, addressing complex queries or complaints with professionalism and expertise.</li><li>
Drive business growth by managing profit and loss responsibilities, identifying opportunities for expansion, and developing strategic plans to meet objectives.</li><li>
Design and plan research projects based on client briefings and needs, including the creation of questionnaires and methodologies for data collection.</li><li>
 Coordinate project execution, provide progress updates to clients, and give specific instructions to relevant departments for data collection and processing.</li><li>
Present study results to clients in a clear and compelling manner, ensuring understanding and satisfaction with the outcomes.</li><li>
Build and maintain strong relationships with clients, driving engagement and satisfaction through proactive communication and support.</li><li>
Undertake occasional travel as necessary to fulfill project requirements and client engagements.</li><li>
Assist in ensuring smooth invoicing by communicating any contract or job changes to the Finance department, while also working towards meeting collection targets.</li><li>
Identify and develop key team successors to ensure continuity and growth within the organization.</li><li>
Drive initiatives beyond business as usual (BAU) activities, including the development of key account plans and implementation of quality control measures on projects.</li><li>
Implement quality control measures to maintain high standards of work and ensure client satisfaction with project outcomes.</li></ul>
Qualifications:<ul><li>
Hold a university degree in Marketing, Economics, or a related field, demonstrating a strong academic background in pertinent subjects.</li><li>
Bring 3-5 years of hands-on experience in Marketing Research, showcasing proficiency in conducting insightful analyses and delivering actionable recommendations.</li><li>
Possess a keen analytical mind with the ability to leverage advanced analysis methods and tools effectively, ensuring accurate interpretation of data and strategic insights generation.</li><li>
Demonstrate excellent verbal and written communication skills, enabling clear and persuasive articulation of complex ideas and findings to diverse stakeholders.</li><li>
Exhibit expertise in servicing customers, combined with in-depth knowledge of research methods, analysis techniques, and industry best practices, enhancing the value delivered to clients and stakeholders.</li></ul>
#LI-AK8 
Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

<div>Job Description 
To track consumer trends in the Tech &amp; Durables goods sector, NIQ relies on sales data exchanges with retailers in the industry, whether they operate physical stores or online platforms.
The primary purpose of this role is to improve NIQ&rsquo;s position within the Tech and Durables industries (Electronics, Telecoms, IT, DIY, Homewares, Optics &amp; others). The Retail Partnership Manager will leverage their network and industry understanding to forge pivotal connections with key industry stakeholders within retail. This role demands a strategic blend of expertise and industry acumen, enabling effective planning and execution of ambitious projects.
The position is of strategic importance, as the successful execution of these responsibilities is anticipated to elevate retail data partnerships, enhance service quality, and open new business opportunities. Contributions via this role will be instrumental in shaping the future trajectory of GfK's growth and success in the Tech and Durable markets in Saudi Arabia.
Responsibilities
The Partnership manager will play a pivotal role in driving recruitments targets, focusing on the following key areas:<ul><li>
Identification of Key Industry Touchpoints: Actively identify and engage with vital industry touchpoints, facilitating the introduction and promotion of NIQ&rsquo;s Tech and Durable data partnership model.</li><li>
Improve coverage through retailer recruitment: Investigate and facilitate new data sourcing using various methods; direct approaches, industry organizations, software providers etc., always aiming to expand and diversify the reach of NIQ's data partnerships.</li><li>
Adapt Proposition: Take a leading role in refining and enhancing GfK&rsquo;s value proposition. This involves a deep understanding of industry dynamics and customer needs to ensure that offerings and go to market are competitive and relevant</li><li>
Refinement of Pitch Documents: Provide expert feedback on pitch documents, ensuring they are compelling and also effectively aligned with industry expectations and standards. This includes crafting persuasive narratives and tailoring messages to resonate with targeted stakeholders</li><li>
Internal Coordination: maintain close relationship with data science team to finetune our universe studies and with the Operations team for the integration of new retailers and banners.</li><li>
Commercial excellence is your daily routine: building action plans, nourish and follow your pipeline, look outside the box to open doors and negotiate the best agreement with our new partners.</li></ul> 
Qualifications 
<ul><li>
Min 3-5+ years of related experience.</li><li>
Solid sales skills and developed sales expertise in target scope.</li><li>
Solid understanding of data analytics industry, business model, products, services and solutions.</li><li>
Solid understanding of market trends and its interdependencies impacting customers.</li></ul> 

Additional Information 
Our Benefits<ul><li>
Work in an international, multicultural environment;</li><li>
Access to learning platforms, mentorship programs and educational support to keep developing your skills;</li><li>
Career growth opportunities;</li><li>
Employee Assistance Program for all functions and levels;</li><li>
Life Insurance</li><li>
Meal vouchers,</li><li>
Transportation allowance;</li><li>
Additional paid day off;</li><li>
Hybrid model of working.</li></ul>
#LI-PF1 
#LI-Hybrid<div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Retail Partnership Manager

<div>Company Description 
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what&rsquo;s happening now, what&rsquo;s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That&rsquo;s why you can find us at work in over 90 countries, covering more than 90% of the world&rsquo;s population. For more information, visit www.niq.com. 
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. 
 
 
Job Description 
We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. In this role you will execute projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations. 
Responsibilities<ul><li>
Summarize data in tables, charts, and graphs</li><li>
Analyze and interpret sales data and consumer data and present key insights to clients &ndash;virtually</li><li>
Set-up and refresh cyclical reports</li><li>
Draft reports and presentations (category overview as well as issue-based) building a story and finalizing conclusions and proposes recommendations</li><li>
Reviews data for errors and inconsistencies</li><li>
Attend client meetings and presentations over call</li><li>
Discuss analysis design to best answer client questions with Client Business Partner/client with the support of Senior team member</li><li>
Manage internal stakeholders for example the Global Report Center Team</li><li>
Provide feedback on client needs and challenging internal processes to best deliver those client needs</li><li>
Drive client value to help achieve agreed revenue and client satisfaction targets</li><li>
Use NIQ data to drive insights, identifying opportunities and threats for our client&rsquo;s brands</li><li>
Introduce additional NielsenIQ services, where appropriate to meet client needs</li><li>
Drive NPS (Net Promoter Score) and client satisfaction</li>
Drive cross market collaboration within NielsenIQ and client where appropriate 
<li>
</li></ul>About you 
<ul><li>Highly motivated, self-directed, pro-active &amp; possess a driven personality capable of working within tight deadlines or agile environment</li><li>
Resourceful, inquisitive and excited about new technologies</li><li>
Generates ideas for improvements, doing things differently, constructively challenge status quo</li><li>
Ability to manage multiple projects simultaneously while maintaining a strong client service orientation</li>
Unflagging attention to detail &amp; demonstrated commitment to the accuracy and completeness of the information 
<li>
</li></ul> 
 
Qualifications 
<ul><li>University degree in Marketing, Mathematics, Statistics or other related fields is a must, preferred Postgraduate</li><li>
4-5 years of working experience in Market Research</li><li>
Knowledge of using advanced Excel, Powerpoint, Power BI or Tableau would be an advantage</li><li>
Strong analytical mind and excellent numerical skills</li><li>
Strong communication skills &amp; visualization skills &ndash; interested in storytelling techniques</li><li>
High level of client service skills and understanding of growth and brand strategy</li><li>
Business acumen and good knowledge of the market dynamics</li><li>
Comfortable working in a digital-enabled environment</li><li>
Fluent in spoken and written English</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Customer Success Executive

<div>Job Description 
The Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify opportunities for upselling and cross-selling. 
 
As a Customer Success Executive, you will work closely with your customers to enhance their overall customer experience and contribute to the long-term success of both the customer and all Brandbank and/or Etilize solutions. 
 
Role Responsibilities 
The role is responsible for the ongoing support and development of Tier 1 and Tier 2 customers through implementing the Customer Success strategy which will encompass the following:<ul><li>
Customer Experience: Ensure high customer satisfaction by understanding and addressing customers&rsquo; needs and goals, becoming their trusted advisor by building and maintaining strong relationships. Conduct regular check-ins and business reviews to ensure customers are achieving their desired outcomes.</li><li>
Reporting and Analysis: Prepare and present detailed reports for your customers on the adoption and usage of services. Use performance data to drive continuous improvement initiatives with our customers. Knows Pivot table and VLOOKUP.</li><li>
Performance Metrics: Achieve essential KPIs such as customer satisfaction scores, retention rates, and product usage metrics to gauge the effectiveness of customer success initiatives.</li><li>
Process Improvement: Identify and implement improvements to enhance efficiency and customer satisfaction with both your customers and your manager.</li><li>
Training and Development: Provide support and training to team members, as well as customers to ensure a mutually beneficial relationship.</li><li>
Cross-Department Collaboration: Work closely with other departments, such as Commercial, Sales Enablement, and PTO, to ensure a seamless customer experience. Schedule product deliveries according to workflow capacity, handle operational queries, and support the operations team to maintain high service levels.</li><li>
Product Knowledge: Develop a comprehensive understanding of core services and additional software offerings. Track customer usage against allowances and address any queries related to systems.</li><li>
Technology Utilization: Adoption of existing systems and processes to streamline operations and improve service delivery.</li><li>
Customer Feedback: Obtain customer feedback to drive a continuous improvement to NPS.</li><li>
Customer Advocacy: Act as an advocate for the customer within the company, ensuring their needs and feedback are considered in product development and service improvements.</li></ul> 

Qualifications<ul><li>
Some experience in customer-facing roles.</li><li>
You have a customer-driven attitude and strong experience in working in B2B customer-facing role(s), preferably including relationship management.</li><li>
Ability to deliver quickly in a fast-paced environment and independently overcome challenges.</li><li>
A positive and collaborative attitude and proven experience in working cross-functionally with internal teams to drive customer success and achieve business goals.</li><li>
Strong problem-solving abilities and the capacity to meet deadlines consistently.</li></ul>
#LI-AK8 
Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

<div>Job Description 
Customer Integration 
The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions. 
The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions across both Brandbank and Etilize, including associated service levels. This function ensures the efficient ingestion and distribution of all relevant digital product content to meet the needs of our internal teams, stakeholders, customers, industry, and NIQ.
Job Purpose
As a Customer Integration Support specialist, you will be the primary point of contact for data feed support to consumers. This role demands a balanced mix of customer service and technical expertise, as you will interact with both commercial and technical stakeholders. Your efforts will lead to:<ul><li>
Enhanced resolution times for issues.</li><li>
Establishing a reliable first point of contact for all Client Integration incidents and service requests.</li></ul>
Job Responsibilities<ul><li>
First Line Support: Provide initial support for both internal and external customers, addressing their queries and issues promptly.</li><li>
Service Management: Oversee the Client Integration IT Service Management tool, ensuring that Service Level Agreements (SLAs) are met by responding to and resolving tickets efficiently.</li><li>
Service Understanding: Gain a comprehensive understanding of all aspects of the Brandbank service to effectively support clients.</li><li>
Stakeholder Interaction: Engage with commercial and technical personnel at various levels, ensuring clear and effective communication.</li><li>
Industry Knowledge: Maintain an understanding of consumer content, online retail industry trends, and related technologies to provide informed support.</li><li>
Service Monitoring: Continuously monitor Client Integration services to ensure they meet the agreed uptime standards.</li><li>
Troubleshooting: Diagnose and resolve Client Integration production issues, recommend appropriate solutions, and oversee maintenance activities.</li><li>
Client Onboarding: Facilitate the setup of new client standard feeds, collaborating with clients and internal teams to ensure smooth integration.</li><li>
Technical Proficiency: Utilize your understanding of databases, SQL, XML, and web technologies to support and troubleshoot client integration issues.</li><li>
Complex Data Handling: Apply your knowledge of complex data structures to manage and resolve integration challenges.</li><li>
Communication Skills: Leverage excellent communication skills to build rapport with customers and effectively convey technical information.</li><li>
Self-Management: Demonstrate the ability to work under your own initiative, manage your time effectively, and handle multiple projects concurrently.</li><li>
Pressure Management: Ability to work under pressure and maintain composure in challenging situations.</li><li>
Detail-Oriented: Ability to understand and dive into the details of solutions, such as API definitions.</li><li>
Continuous Learning: A desire to learn and develop professionally.</li></ul> 
Additional Information 
<ul><li>
You may be asked to undertake additional duties to those above, either temporarily or permanently, which the Company reasonably believes you can carry out or for which you will be trained.</li><li>
Relevant professional, ethical and health and safety standards apply to this role.</li><li>
May require out-of-hours working, reasonable travel to customers and other NIQ offices (both domestic and international).</li></ul><div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Customer Integration Support

Retail Partnership Specialist

Join NielsenIQ and explore 17 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.