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Nimbus Post Pvt Ltd

Job DescriptionCustomer Support Intern (NDR/OC Team) Company NameNimbus PostAbout the CompanyNimbus Post is a tech-enabled shipping platform providing fast, reliable, and transparent logistics solutions to businesses across India. We work with multiple courier partners to ensure seamless deliveries and excellent customer experience.PositionCustomer Support Intern &ndash; NDR/OC TeamRole OverviewWe are looking for dedicated and energetic Customer Support Interns to join our NDR/OC team. The role involves telecalling activities, interacting with customers, resolving basic queries, and maintaining accurate call records.Age Limit: Up to 30 years (Candidates above 30 years are requested not to apply.)Key Responsibilities<ul><li>Make 300&ndash;350 outbound calls per day using the provided database.</li><li>Communicate with customers to explain company services and resolve basic queries.</li><li>Accurately record call details, responses, and feedback.</li><li>Follow up with interested or pending customers as required.</li><li>Maintain a professional, polite, and positive approach during all customer interactions.</li></ul>Required Skills<ul><li>Good communication skills in English and Hindi.</li><li>Basic computer knowledge (MS Excel / Google Sheets preferred).</li><li>Ability to efficiently handle high call volumes.</li><li>Strong listening, coordination, and problem-solving skills.</li><li>Positive attitude and eagerness to learn.</li></ul>Eligibility Criteria<ul><li>Currently pursuing or recently completed Graduation (any stream or related field).</li><li>Freshers are welcome to apply.</li></ul>Job Type: Internship Contract length: 6 monthsPay: ₹9,600.00 - ₹10,000.00 per monthEducation:<ul><li>Higher Secondary(12th Pass) (Preferred)</li></ul>Experience:<ul><li>Customer support: 1 year (Preferred)</li></ul>Work Location: Remote

Customer Support- Intern

Join Nimbus Post Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nimbus Post Pvt Ltd

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Customer Support- Intern