Qureos Mentor

nineDots.io

<div>
 
 A global consumer marketplace is strengthening the commercial engine behind its supply side and is building this capability from Bahrain. Conversion here is not driven purely by supplier exclusives. It is driven by intelligence, offer design, and disciplined economics.
 
 
 
 
 
 This role owns how competitive the platform is in every market, city, and booking scenario. You act as the offer brain of the organisation, ensuring the strongest possible customer proposition while protecting margins and long-term revenue health.
 
 
 
 
 
 This role is based in Bahrain and is open to
 
 Bahraini nationals only
 
 .
 
 
 
 
 
 
 The Role:
 
 
 
 This is a high-ownership commercial role sitting between Supply, Growth, and Brand. You are responsible for offer economics, competitiveness, and supply-side revenue performance.
 
 
 
 
 
 You will decide when to lean on supplier-funded offers, when to invest margin strategically, and how to win bookings without damaging unit economics. This is not a relationship management role. It is a revenue and intelligence role with clear accountability.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Owning commission structures and supply-side revenue optimisation.
 </li>
 <li>
 Identifying opportunities to increase revenue per booking without increasing acquisition cost.
 </li>
 <li>
 Tracking competitor offers across priority markets and cities.
 </li>
 <li>
 Maintaining a clear view of where the platform wins, matches, or loses on competitiveness.
 </li>
 <li>
 Designing and owning global offer frameworks, including supplier-funded, platform-funded, and hybrid offers.
 </li>
 <li>
 Deciding when and how much margin to reinvest to win bookings.
 </li>
 <li>
 Acting as the source of truth on offers across the organisation.
 </li>
 <li>
 Feeding structured offer intelligence into growth and brand teams.
 </li>
 <li>
 Defining hero, tactical, seasonal, and market-wide offers.
 </li>
 <li>
 Running offer governance to ensure systems, messaging, and reality stay aligned.
 </li>
 <li>
 Proactively resolving mismatches between offers, marketing, and availability.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 <ul>
 <li>
 3+ years of experience in commercial strategy, partnerships revenue, marketplace economics, or supply-side roles.
 </li>
 <li>
 Proven experience owning pricing, commissions, or offer economics with revenue accountability.
 </li>
 <li>
 Strong understanding of marketplace dynamics and conversion drivers.
 </li>
 <li>
 Highly analytical with confidence modelling scenarios and trade-offs.
 </li>
 <li>
 Ability to translate competitive insights into clear commercial decisions.
 </li>
 <li>
 Comfortable working cross-functionally in fast-moving environments.
 </li>
 <li>
 Strong communication skills and commercial judgement.
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 <ul>
 <li>
 Ownership of a critical global revenue lever.
 </li>
 <li>
 Direct influence on conversion, competitiveness, and margin performance.
 </li>
 <li>
 A role that sits at the centre of commercial decision-making.
 </li>
 <li>
 Exposure to multi-market strategy and scale.
 </li>
 <li>
 Bahrain-based role within a growing international platform.
 </li>
 <li>
 Competitive package aligned to impact and responsibility.
 </li>
 </ul>
 
 
 
 
 
 Next Steps:
 
 
 
 If you are a Bahraini commercial or marketplace operator who wants real ownership and decision-making responsibility, this role is worth exploring. Apply or get in touch in confidence to learn more.
 
</div>

Supply Revenue & Competitiveness Manager

<div>
 
 
 Development Manager (Contract)
 
 
 
 
 &ndash; Scaling RegTech / SaaS Platform
 
 
 
 
 
 
 Join a fast-growing SaaS company operating at the intersection of technology, compliance, and financial services. This is a hands-on Development Manager role offered on a rolling contract basis, with real ownership, real impact, and clear continuity as the platform and team scale.
 
 
 
 
 
 The company has successfully launched its product, secured early customers across regulated industries, and is now entering its next phase of growth. Technology sits at the core of the business, and this role plays a central part in delivering what comes next.
 
 
 
 
 
 
 The Role:
 
 
 
 As Development Manager, you&rsquo;ll sit directly under the CTO and take ownership of technology delivery across a growing product platform. This is a hands-on leadership role on a rolling contract, not a pure people management position.
 
 
 
 
 
 You&rsquo;ll lead a small team of engineers while staying close to the code, delivery, and architectural decisions. You&rsquo;ll translate business needs into robust technical solutions, ensure projects land on time and on budget, and raise the bar on quality, reliability, and scalability.
 
 
 
 
 
 With a small but experienced team and strong investor backing, this role suits someone who wants responsibility and autonomy without losing touch with engineering.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Executing the technology strategy defined by the CTO
 
 
 &bull; Owning delivery of software projects from design through to production
 
 
 &bull; Working closely with the business to shape solutions and technical design
 
 
 &bull; Mentoring and leading a team of 4&ndash;6 developers day to day
 
 
 &bull; Remaining hands-on with coding, code reviews, sprint planning, and delivery
 
 
 &bull; Owning overall software quality, performance, and reliability
 
 
 &bull; Identifying risks early and escalating issues before they become blockers
 
 
 &bull; Ensuring testing, CI/CD, and production environments are fit for scale
 
 
 &bull; Promoting strong engineering standards without slowing delivery
 
 
 &bull; Supporting a cloud migration from Azure to GCP planned for early 2026
 
 
 
 
 
 
 Tech Environment:
 
 
 
 &bull; Azure and GCP
 
 
 &bull; ASP.NET / .NET Core
 
 
 &bull; React
 
 
 &bull; MongoDB and event-driven architecture (CQRS)
 
 
 &bull; Windows and Linux
 
 
 &bull; Jira and modern CI/CD tooling
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 10+ years in software development with a strong engineering foundation
 
 
 &bull; 3+ years leading teams as a Development Manager, Tech Lead, or Scrum Master
 
 
 &bull; Hands-on experience with event-driven architectures and CQRS patterns
 
 
 &bull; Proven delivery experience across greenfield and existing platforms
 
 
 &bull; Strong understanding of Agile delivery and modern software practices
 
 
 &bull; Comfort balancing speed with quality in startup and scale-up environments
 
 
 &bull; Ability to spot architectural, performance, and security risks in code
 
 
 &bull; Experience working in small teams where ownership matters
 
 
 &bull; Strong communication skills and confidence working directly with senior stakeholders
 
 
 &bull; Genuine interest in how technology supports business growth
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A senior, hands-on leadership role on a
 
 rolling contract
 
 
 
 &bull; Clear ownership over delivery and technical outcomes
 
 
 &bull; Continued hands-on engineering alongside leadership responsibility
 
 
 &bull; Close partnership with an experienced CTO
 
 
 &bull; Opportunity for long-term continuity as the platform and team scale
 
 
 &bull; Remote-first setup with a tight-knit, experienced team
 
 
 &bull; Backing from investors committed to long-term growth
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re an experienced engineer who enjoys leading people, owning delivery, and staying close to the code, and you&rsquo;re open to a rolling contract arrangement, this role is worth a conversation.
 
 
 
 
 
 Apply in confidence to learn more.
 
</div>

Development Manager (Contract)

<div>
 
 
 Revenue Growth Lead (Global) &ndash; Revenue &amp; Conversion Leadership - Bahrain Nationals
 
 
 
 
 
 
 A scaling, consumer-facing platform with global demand has reached a critical growth point and is now strengthening its revenue operations from Bahrain. As Revenue Growth Lead, you&rsquo;ll take full ownership of how enquiries convert into confirmed revenue, leading teams, processes, and systems that drive speed, trust, and consistent execution.
 
 
 
 
 
 This role is based in Bahrain and acts as the global centre for revenue operations.
 
 Open to Bahraini nationals only.
 
 
 
 
 
 
 
 The Role:
 
 
 
 This is a senior, high-impact leadership role responsible for the end-to-end revenue conversion engine. From first enquiry through confirmation and payment, you&rsquo;ll ensure every interaction is actively managed and nothing is left to chance.
 
 
 
 
 
 It&rsquo;s a role that blends operational discipline with people leadership. You&rsquo;ll be hands-on in shaping workflows, setting standards, and driving performance, while also building and leading teams that handle high-volume, high-touch customer journeys at scale.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Owning the full lifecycle from inbound enquiry to confirmed payment.
 
 
 &bull; Driving revenue growth through faster response times and higher conversion rates.
 
 
 &bull; Leading teams responsible for counselling, support, booking progression, and chat.
 
 
 &bull; Ensuring every lead and booking is tracked, progressed, and closed with zero leakage.
 
 
 &bull; Owning digital and chat-based conversion channels with strict speed and quality benchmarks.
 
 
 &bull; Improving scripts, workflows, and playbooks across people and automation.
 
 
 &bull; Hiring, coaching, and managing fast-paced revenue and conversion teams.
 
 
 &bull; Setting clear SLAs, targets, incentives, and accountability frameworks.
 
 
 &bull; Strengthening CRM usage, reporting accuracy, and operational discipline.
 
 
 &bull; Working closely with Product, Tech, Marketing, Operations, and Finance to improve conversion and payment flows.
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 6&ndash;8 years&rsquo; experience in revenue operations, sales operations, customer success, or booking-led environments.
 
 
 &bull; Proven track record managing high-volume, high-touch conversion teams.
 
 
 &bull; Strong people leadership with a focus on pace, structure, and accountability.
 
 
 &bull; Experience working in time-sensitive, SLA-driven environments.
 
 
 &bull; Strong understanding of consultative, experience-led revenue models.
 
 
 &bull; Background in services, marketplaces, education, travel, or similar sectors preferred.
 
 
 &bull; Hands-on experience with CRM systems, chat tools, and operational dashboards.
 
 
 &bull; Exposure to automation or AI-supported workflows is a plus.
 
 
 &bull; Detail-oriented, process-driven, and comfortable owning outcomes end to end.
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A senior revenue leadership role with real operational ownership.
 
 
 &bull; Direct influence on conversion performance and revenue growth.
 
 
 &bull; The opportunity to build and scale teams and systems from the ground up.
 
 
 &bull; Bahrain-based role with global responsibility.
 
 
 &bull; Competitive salary and package aligned to impact.
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re a senior revenue or operations leader based in Bahrain exploring your next move, and this sounds aligned, we&rsquo;d like to hear from you. Apply or get in touch in confidence to learn more
 
</div>

Revenue Growth Lead

<div>
 
 Head of Product &ndash; Regional Growth Leadership
 
 
 
 Bahrain | On-site | Regional Scope (GCC)
 
 
 
 
 
 
 Following a major regional milestone, this fast-scaling digital business is entering its next phase of growth across the GCC. As
 
 Head of Product
 
 , you&rsquo;ll define and deliver the product vision that underpins this expansion.
 
 
 
 
 
 This is a senior leadership role, based in Bahrain and reporting directly to the CEO, with ownership of product strategy, execution, and commercial outcomes across multiple markets.
 
 
 
 
 
 The Role:
 
 
 You&rsquo;ll lead the product function end-to-end, setting direction while staying close to delivery. The focus is on building and scaling customer-centric digital products that perform at volume, expand into new markets, and deliver measurable commercial results.
 
 
 
 
 
 Industry-specific domain knowledge can be learned. What matters most is experience operating at scale, leading complex product environments, and driving growth across markets.
 
 
 
 
 
 This role suits someone who blends strategic thinking with hands-on leadership and has taken products through meaningful scale-up phases.
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 <ul>
 <li>
 Defining and owning the product vision, strategy, and roadmap aligned to regional growth goals
 </li>
 <li>
 Leading the full product lifecycle from discovery through delivery and optimisation
 </li>
 <li>
 Scaling digital products used by large, growing customer bases
 </li>
 <li>
 Driving product-led growth, engagement, and retention across multiple markets
 </li>
 <li>
 Working closely with engineering, design, data, and operations to deliver at pace
 </li>
 <li>
 Owning product P&amp;L, performance targets, and commercial outcomes
 </li>
 <li>
 Leading go-to-market planning for new products and features across the GCC
 </li>
 <li>
 Setting and tracking KPIs across product performance, customer impact, and cost efficiency
 </li>
 <li>
 Ensuring products operate within regulatory, data, and risk frameworks where required
 </li>
 </ul>
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 <ul>
 <li>
 10+ years in senior product leadership roles within a scaled digital business
 </li>
 <li>
 Proven experience building and scaling products used by large customer bases
 </li>
 <li>
 Strong track record owning product P&amp;L or commercial performance
 </li>
 <li>
 Experience launching products into new markets or regions
 </li>
 <li>
 Comfortable operating in complex, fast-moving environments
 </li>
 <li>
 Hands-on leadership style with strong cross-functional influence
 </li>
 <li>
 Familiarity with regulated environments is useful, but not essential
 </li>
 <li>
 
 Bilingual Arabic and English (mandatory)
 
 </li>
 <li>
 
 Willingness to live and work in Bahrain
 
 , with regional travel across the GCC
 </li>
 </ul>
 
 
 
 
 What&rsquo;s in It for You:
 
 <ul>
 <li>
 Executive-level role with direct CEO visibility
 </li>
 <li>
 Full ownership of product strategy and outcomes during a key growth phase
 </li>
 <li>
 Opportunity to shape products at scale across multiple GCC markets
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Join at a pivotal moment and define the next chapter of regional growth
 </li>
 </ul>
 
 
 
 
 Next Steps:
 
 
 If you&rsquo;re exploring senior product leadership roles and want to work at scale in a regional growth environment, get in touch to learn more.
 
</div>

Head of Product

<div>
 
 
 Digital Engagement Advisor &ndash; Real-Time Customer Engagement - Bahraini Nationals
 
 
 
 
 
 
 A scaling, consumer-facing services platform with international demand is strengthening its real-time digital engagement function from Bahrain. As a Digital Engagement Advisor, you&rsquo;ll be the first point of contact for incoming enquiries, responsible for fast, accurate responses that turn interest into qualified leads and confirmed bookings.
 
 
 
 
 
 This role is built around speed, judgement, and written communication.
 
 Open to Bahraini nationals only.
 
 
 
 
 
 
 
 The Role:
 
 
 
 This is a frontline role focused on live chat and digital channels. You&rsquo;ll manage inbound conversations in real time, qualify intent, and either convert directly or route enquiries efficiently for follow-up.
 
 
 
 
 
 It&rsquo;s a role that blends human judgement with AI-assisted tools. You&rsquo;ll work within clear workflows and scripts while knowing when to step in to maintain quality, clarity, and tone.
 
 
 
 
 
 Chat here is not a support function. It is a core conversion channel.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Handling incoming enquiries via live chat and digital messaging channels.
 
 
 &bull; Responding instantly to questions around availability, pricing, locations, and next steps.
 
 
 &bull; Maintaining a friendly, professional, and customer-first written tone.
 
 
 &bull; Qualifying enquiries based on intent, urgency, and readiness.
 
 
 &bull; Capturing accurate information and routing qualified leads seamlessly.
 
 
 &bull; Converting high-intent chats directly into bookings where appropriate.
 
 
 &bull; Working alongside AI-assisted chat tools to maintain speed and handle volume.
 
 
 &bull; Identifying when human intervention is required and acting quickly.
 
 
 &bull; Providing feedback to improve prompts, scripts, and chat workflows.
 
 
 &bull; Maintaining accurate records of chat interactions and outcomes.
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 1&ndash;3 years&rsquo; experience in live chat, customer support, or digital sales roles.
 
 
 &bull; Excellent written communication skills.
 
 
 &bull; Ability to multitask and respond quickly under pressure.
 
 
 &bull; Comfort working with chat platforms, CRMs, and AI-assisted systems.
 
 
 &bull; Strong attention to detail and process discipline.
 
 
 &bull; International exposure is preferred.
 
 
 &bull; Background in services, marketplaces, travel, or hospitality is a plus.
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A fast-paced, customer-facing role where speed and quality directly impact results.
 
 
 &bull; Hands-on exposure to AI-supported digital engagement tools.
 
 
 &bull; Clear workflows, structure, and performance expectations.
 
 
 &bull; Bahrain-based role within a growing international operation.
 
 
 &bull; Competitive salary and benefits.
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re based in Bahrain and enjoy real-time digital roles where judgement, clarity, and pace matter, this could be a strong fit. Apply or get in touch in confidence to learn more.
 
</div>

Digital Engagement Advisor

<div>
 
 
 Customer Success Advisor &ndash; Conversion &amp; Experience - Bahraini Nationals
 
 
 
 
 
 
 A scaling, consumer-facing services platform with international demand is expanding its customer operations in Bahrain. As a Customer Success Advisor, you&rsquo;ll guide customers through a high-consideration booking journey, ensuring every enquiry is handled with clarity, care, and urgency.
 
 
 
 
 
 This is a high-touch, customer-facing role where experience and follow-through directly impact conversion and revenue.
 
 This role is open to Bahraini nationals only.
 
 
 
 
 
 
 
 The Role:
 
 
 
 This role sits at the centre of the customer journey. You&rsquo;ll act as the primary point of contact for assigned enquiries, supporting customers from first contact through booking, payment, and final confirmation.
 
 
 
 
 
 It&rsquo;s a role that blends consultative guidance, customer support, and operational execution. You&rsquo;ll be responsible for progressing bookings, answering questions, and ensuring every customer feels informed and confident at every stage.
 
 
 
 
 
 This is not a call-centre role. Ownership, responsiveness, and attention to detail matter.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Acting as the main point of contact for assigned customer enquiries.
 
 
 &bull; Understanding customer needs and recommending suitable options.
 
 
 &bull; Guiding customers through the booking journey from enquiry to confirmation.
 
 
 &bull; Managing bookings end to end, including follow-ups, documentation, and payments.
 
 
 &bull; Ensuring no enquiry or booking is delayed or dropped.
 
 
 &bull; Answering questions around options, contracts, payments, and timelines.
 
 
 &bull; Providing reassurance and hand-holding where required.
 
 
 &bull; Maintaining accurate records in CRM and internal systems.
 
 
 &bull; Following defined workflows, SLAs, and response standards.
 
 
 &bull; Sharing feedback to improve processes and customer experience.
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 2&ndash;4 years&rsquo; experience in customer success, sales support, account management, or booking-led roles.
 
 
 &bull; Strong communication and people skills.
 
 
 &bull; Ability to manage multiple customers and follow-ups simultaneously.
 
 
 &bull; High attention to detail with a strong ownership mindset.
 
 
 &bull; Comfort working in fast-paced, time-sensitive environments.
 
 
 &bull; Background in services, marketplaces, education, travel, or hospitality is a plus.
 
 
 &bull; Experience using CRM systems and operational tools.
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A customer-facing role with clear responsibility and ownership.
 
 
 &bull; Direct impact on conversion performance and customer satisfaction.
 
 
 &bull; Structured processes with room to grow and develop.
 
 
 &bull; Bahrain-based role within a growing international operation.
 
 
 &bull; Competitive salary and benefits.
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re based in Bahrain and enjoy roles where helping customers, staying organised, and following through matters, this could be a strong fit. Apply or get in touch in confidence to learn more.
 
</div>

Customer Success Advisor

Join nineDots.io and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.